•Session - 77100•Peter Burns – CIO High Liner Foods Inc•Pam MacKinnon – Applications Manager

• High Liner Foods – Manufacture, Market and Distribute Frozen Seafood

• Corporate Head Office is in Lunenburg, Nova Scotia

• We service all of North America• Worldwide Procurement• $680 Million in Sales • In business for 111 years

• JD Edwards World since 1992• A9.1 on IBM i Series• Lotus Notes for email and collaboration• Q4Bis - Business Intelligence Tool –

Reporting• Web Based Procurement• Lansa is the development tool for any

interfaces / bolt on applications

• Financials– General Ledger– Accounts Receivable– Accounts Payable– Fixed Assets– Budgeting– Multi currency

• Purchasing• Procurement• MPS/MRP/DRP• Advanced Warehousing

• Manufacturing– Product Costing– Shop Floor– Manufacturing Accounting

• Inventory– Lot/Location control– EDI

• Sales Order processing– Sales Order entry– EDI– Advanced pricing

• Invoicing Program for cosmetic reasons• Two bug fixes that will be removed when JDE

issues fix.

• Strategy! Stop what we were doing – Re-develop our processes to adapt to the new software that already had best practices built in.

• We wanted to use the best practices in the software• Every modification costs $ and time to do the first

time, and again each time we upgrade the software• Focus our activities on transacting business not

modifying software. (IT and process owners)• Maintainability – Easier, quicker and higher quality

support available from JDE• Lower cost of ownership – maintenance and issue

resolution• Reduce risk

• Support and buy in from our CEO, then from the executive.

• Demonstrated faster, less risky and cheaper implementation

• Management wanted to simplify the way we did business. We used this as a platform

• Any modifications had to have the blessing of the CEO and his executive. A complete business case for any change had to be presented. (None were)

• JDE is so flexible• Lots of Education• Followed and have adopted the JDE

implementation strategy• Strong Business Analysts • Lots of assistance from JDE Support to help

with work arounds to any issues! • Culture was to simplify the business process,

reduce complexity• Make the cost of modification very visible

• Our upgrade process is defined and takes a minimal effort.

• Maintenance effort reduced• Reduced Risk (upgrades, change impact)• Our Audit requirements have been reduced• We upgrade regularly to take advantage of new

features and patches. • Have been able to re focus IT staff to be business

partners rather than programmers• In 2008 acquired another company and more than

doubled in size

• Focus is on strategic initiatives.• IT well respected• IT cost to business is less than 1% GS• Customer requirements are met