7521358026 - ecfsapi.fcc.gov

<010> Study Area Code

<015> Study Area Name

<020> Program Year

<030> Contact Name: Person USAC should contact with questions about this data

<035> ContactTe'lephone Number: Number of the person Identified In data line <030>

<039>

<100> Service Quality Improvement Reporting

<200> <210>

<300>

<310> Detail on Attempts (voice)

442076

GANADO TRLF.PKONR CO

2015

Bill Rako·•ltz

361771-4107 ext.

(compklt! otloch~d worhhut}

(comp!et~ otlothtd wotkshtet)

(ottoch descriptive da!umenr}

I~ <320> Unfulfilled Service Requests (bro,~a.:::db:::a::,n:::d:!....) -~l=o=====f----------.

<330> Detail on Attempts (broadband)~ I . J . {ottach dmtlptlvc docum<nl)

<400> Number of Complaints per 1,000~c-u...,.sto_m_e-rs..,..(v--:ol-ce..,...) __________ _J

I~

<410> Fixed I 0 • 0

<420> Mobile :o=.o~===========~ <430> Number of Complaints per 1,000 customers (broa-dband)

II .- I

<440> Fixed 1°·0

<450> Mobile 1-o-.o--------l <SOO> Service Quality Standards & ConsuLm-e-r'""P""ro-:t-ec"'t"'lo-n""'R:-u""le-s""c"'ompllance {chrck tolndkott ctrllflcot/on) L_..:v __ _.l.l.l _ _;v __ .J

<510>

<600>

<610>

., mn""'". ,.,, (ottodttd descriptive documttn(}

F,ru~n:::c~tl~o~na~l::.:lt;~..::vln.:,.:::Em~e:Jnr!;:;<e~n~·CVI...=;Si!!:tu~a::.:ti:::'o~n~s-------------, {chuktolndlcottctrtlflcotlon) H2076tx610. pdf

(otta<hcd dmrlptll• documtntl

<700> Company Price Offerings (voice) (complctoottochcdlwtksh<dl

<710> Company Price Offerings (broadband) {compl•tootta<hcd•wtkshtttl

<800> Operating Companies and Affiliates· {compl•t•otto<htdwotlshtttl

<900> Tribal Land Offerings (Y/N)i' Q (!) (lfy.s,compld<ottocb•dwotkshut)

<1000> Voice Services Rate Comparability {chocktolndl<ot.c•rtlflcotlon)

1

4420?6tXl0lO.pdf I

<1010> l. -----------:=--::::------------__. (ottochd•urlpt~ docu~tlitl <1100> Terrestrial llackhatil (Y/N)i' (!} Q {lfnot,chccktorMtcottwttpcotlonJ

<1110> <1200> Terms and Condition for Ufellne Customers

(<omplctt ottochtd wotk<hccl}

(compltttottochtdlvotk<htetl

Price Cap Carriers, Proceed to Price Cap Additional Documentation Worksheet

Including Rote-of-Return Carriers affiliated with Price Cop Local Exchange Carriers <2000> (chock ro Indicate wt/jl<ot/On)

<2005> {compl<t< ottochtdwotkshttt}

<3000> <3005>

Rate of Return Carriers, Proceed to ROR Additional pocumentatlon Worksheet {chtck lo Indicate cerlljlcotlon}

(compltle ottochtd worbhtet}

II

~...---=."' _ _JII .... _ .;...,_...J

L-_., _ _JI .... 1 -"'---"

I vI~

'~·~

Page 1

<010>

<015>

<020>

<030>

<035>

<039>

<110>

<111>

Study Area Code

Study Area Name

Program Year

Contact Name- Person USAC should contact regarding this data

Contact Telephone Number- Number of person identified in data line <030>

Contact Email Address - Email Address of person identified in data line <030>

Has your company received its ETC certification from the FCC? If your answer to Line <110> is yes, do you have an existing §54.202(a) "5 year plan" filed with the FCC?

~12076

~ TELEPHONE CO

20lS

Bil.l R.ilJcori.t::

3Sl77l4l07 ext.

bill<tyl<c.ccm

(yes/no) Q @ (yes/no) Q Q

<112>

If your answer to Line <111> is yes, then you are required to file a progress ·report, on line <112> delineating the status of your company's existing §

54.202(a) "5 year plan" on file with the FCC, as it relates to your provision of voice telephony service.

Attach Five-Year Service Quality Improvement Plan or, in subsequent years, your annual progress report fi led pursuant to 47 C.F.R. § 54.313(a)(l). If your company. is a CETC which only receives frozen support, your progress report is only

required to address voice telephony servic~.

r·=~-- 1

Please check these boxes below to confirm that the attached documents(s), on line 112, contains a progress report on its f111e-year service quality improvement

plan pursuant to§ 54.202(a). The information shall be submitted at the wire center level or census block as appropriate.

<113> Maps detailing progress towards meeting plan targets

<1;1.4> Report how much universal service (USF) support was received

<115> How (USF) was used to improve service quality

<116> How (USF)was used to improve service coverage

<117> How (USF) was used to improve service capacity

<118> Provide an explanation of network improvement targets not met in the prior calendar year.

Name of Attached Document

Page2

<010> Study Area Code 442076

<OlS> St\ldy Area Name =>DO TELEPHONE CO

<020> Program Year 201.5

<030> Contact Name- Person USACshould contact regarding this data Bill Rakowit.z

<035> Contact Telephone Number- Number of person identified in data line <030> 3Gl771U07 ext.

<039> Contact Email Address- Email Address of person identified in data nne <030> bil.l"Yk::. com

<220> <a> <bl> <b2> <b3> <b4> <cl> <c2> <d> <e> <f:> <g> <h> ~

NORS Did This Outage

Reference Outage Start Outage Start Outage End Outage End Number of 911 Facilities Service Outage Affect Multiple Number Date Time Date Time Customers Affected Total Number of Affected Description (Check Study Areas Service Outage Preventative

Customers (Yes/No) all that apply) (Yes/No) Resolution Procedures ----------- ------

Page3

<010> Study Area Code 442076

<OlS> Study Area Name = "J:IlLEPEONE co <020> Program Year 2 015

<030> Contact Name- Person USAC should contact regarding this data Bill Ral<owie:

<035> Contact Telephone Number- Number of oerson Identified in data line <030> >n 77H>07 ext.

<039> Contact Email Address - E.-nail Address of person identified in data line <030> Hll<>yl<c. co:n

<701> Residential Local Setvice Charge Effective Date

<702> Single State-wide Residential local Service Charge r 1/l./2014 I

<703> ~~~"-'·· 5>i;~:t~!~~S2,!f1i>'B~~1i;J$~<8"§:~.2%~i Residential Local

Page4

~ ~~t?~h~>J5)!:~~W~-@;:m.:akii't.i!li1~~~~~1ilil.~,.~~at~~-~~ Mandatory Extended Area

State Exchange (llfC) SAC(CETC) Rate Type Service Rate State Subsaiber Une Charge I State Universal Service Fee Service Charge Total per fine Rates and ·~

~0.0. \Atnrk-c:::-hoof

Page4

Pa1es

<OlD> Study Area Code ""207&

<015> Study Area Name · G»lAAO =PE!lllll co <020> Progr2m Year 2015

<030> Conlaet Name- Person USAC should conuct regarding this data Bi.ll ltalcowit%

<035> Contact Telephone Number- Number of person identified In data line <030> 361771-4107 ext ..

<039> Contact Email Address- Email Address of person Identified in data fine <030> bill~e.COtO

<711> Htt~~~:~~- .~ .-? ·~ ~~~~1fj~f~~1~"&t~:i~~~~l

State EXchange (II.EC) Residential Rate State Regulated

Fee$ Total Rate and Fees

c ............. t+ .... ,..h,...~

rvt ~.;:)IIVV4.

Broodbond Servi~Download Speed

(Mbps) Broadband Service

Upload Speed (Mbps) Usa~e Allowance

(GB)

Usoge Allowance Aetlon Taken When

Umit Reached {sdcct}

PageS

<010> Stu ely Area Code 442076

<015> Study Area Name ,;~"-'""'T>O ~'P."P'Frr'>m;:: m

<020> Program Year 201$

<030> Contact Name- Person USAC should contact rega_rding this data Bill ~o~t:::

<035> Contact Telephone Number - Number of person identified in data line <030> 3Sl77l.4l07 ext.

<039> ·eont:act Email Address- Email Address of person identified in data line <030> l:>1ll9\'l<c.c:om

<810> Reporting Carrier C.a.na.do 'l"elepbone Company, Inc.

<811> Holding Company Ganado Telepboue OOcpa:o.y 1 Inc.

<812> Operating Company Gano.eo Telephone eo"'P""Y· :me:.

<813> ;WM.f¥.@!~L~~~~~'?og.!!~*-~~~.t(~~~@m~fi~~i¥~~~~~¥;~;m~l?!41:~t¥!~~&<~3'?.tiif~W[~~r¥~i?~~~llksiit.?;l

Affiliates SAC Doing Business As Company or Brand Designation

Page6

<010> Study Area Code 4.42076

<OlS> Study Area Name ~0 =~= co <020> Program Year 2015

<030> Contact Name- Person USAC should contact regarding this data Bill x.aJcowiu

<035> Contact Telephone Number- Number of person identified in data line <030> 301. 77!.4107 e.xe.

<039> Contact Email Address- Email Address of person identified in data line <030> billcoyl«:. 00111

<910> Tribal Land(s) on which ETC Serves

<920> Tribal Government Engagement Obligation I . -J If your company serves Tribal lands, please select (Yes,No, NA) for each these boxes

to confirm the status described on the attached document(s), on line 920,

demonstrates coordination w ith the Tribal government pursuant to

§ 54.313(a)(9) includes:

<921> Needs assessment and deployment planning with a focus on Tribal

community anchor institutions.

<922> Feasibility and sustainabllity pla~ning;

<923>

<924>

<925>

<926>

<927>

<928>

<929>

Marketing services in a culturally sensitive manner;

Compliance with Rights of way processes

Compliance with Land Use permitting requirements

Compliance with Facilities Siting rules

Compliance with Environmental Review processes

Compliance with Cultural Preservation review processes

Compliance with Tribal Business and Ucensing requirements.

Select (Yes, No,

NA)

~


Page7

Page7


<015> Study Area Name

<020> Program Year

<030> Contact Name - Person USAC should contact regarding this data

<035> Contact Telephone Number- Number of person identified in data line <030>

<039> Contact Email Address- Email Address of person identified in data line <030>

Please check this box to confirm no terrestrial backhaul D <1120> options exist within the supported area pursuant to § 54.313(G)

<1130>

Please check this box to confirm the reporting carr ier offers

broadband "service of at least 1 Mbps d.ownstream and 256 kbps

upstream within the supported area pursuant to§ 54.313(G)

D

tU075

CWl1.:lO 'D:LUHOIIE CO

2015

Bill llAia>viu

3Sl.7iU,l07 axe.

billey)cc .....

PageS

<010> Study Area Code 44207,

<015> Study Area Name <WWX> TELZPS0>."1! CO

<020> Program Year 2015

<030> Contact Name - Person USAC should contact regarding this data ~ill ltalcovie.z

<035> Contact Telephone Number- Number of person identified in data line <030> l'177U107 .xe. <039> Contact Email Address- Email Address of person identified in data line <030> billlty1cc.CCCD

<1210> Terms & Conditions of Voice Telephony Lifeline Plans I """==~ I <1220> Link to Public Website HTTP

*Please check these boxes below to conflrm that the attached document(s), on fine 1210,

or the website listed, on line 1220, contains the required Information pursuant to

§ 54.422(a)(2) annual reporting for ETCs receiving low-income support, carriers must

annually report:

<1221> Information describing the tenns and conditions of any voice telephony service plans offered to Ufeline subscribers,

<1222> Details on the number of minutes provided as part of the plan,

<1223> Additional charges for toll calls, and rates for each such plan.

0

10

~


Page 9

<010> Swdv Area Code 442076

<015> Study Area Name G>N>.I>O TELEPHONE CO <020> Program Year' 2015

<030> Contact Name· Pers<>n USAC should contact regarding this data Bill Rakowit:

<035> Contact Telephone Number· Number of person identified in data line <030> 361711no7 oxt.

<039> Contact Email Address· Email Address of person identified in data line <030> bill'-Vkc. com

CHECK the boxes below to note compliance as a recipient of Incremental Connect America Phase l support, frozen High Cost support, High Cost support to offset access charge reductions, and Connect America Phase II support as setforth in 47 CFR § 54.313(b),(c),(d),(e) the information reported on this form and in the documents attached below is accurate.

<2010> <2011>

<2012> <2013> <2014> <2015>

. <2016>

<2017> <2018> <2019>

<2020>

<2021>

Incremental Connect America Phase l reporting 2nd Year Certification {47 CFR § S4.313(b)(1)) 3rd Year Certification {47 CFR § S4.313(b)(2)}

Price Cap Carrier Receiving Frozen Support Certification {47 CFR § 54.3U(a)} 2013 Frozen Support Certification 2014 Frozen Support Certification 2015 Frozen Support Certification 2016 and future Frozen Support Certification

Price Cap Carrier Connect America ICC Support {47 CFR § 54.313{cl)} Certification Support Used to Build Broadband

Connect America Phase II Reporting {47 CFR § S4.313(e)} 3rd year Broadband Service Certification Sth year Broadband Service Certification Interim Progress Certification

Please check the box to con finn that the attached document(s), on line 2021, contains the required information pursuant to § 54.313 (e)(3) (iQ, as a recipient of CAF Phase II support shall provide the number, names, and addresses of community anchor lnstitlltions t o which began providing access to broadband service in the

• preceding calendar year.

B

§ 10

§ ID

Interim Progress Community Anchor Institutions

[-~---- I Name of Attached Document Ustlng Required Information

Page10

<OlD> Studv~Code 442.07S: <015> StudyA.tea N:a.me CA.."n.OO 1"E:LEPRCNB CO <020> ProuamY~ 20'tc; <030> Conta.c:t Name.· Pttson USAC should contact reR'OlrdiRit this d.3ta a i l l ltalrowi t:

Com:xtTeleDhone Number-Numberofpersontdentifled ind~ta nne<03Q> ~Sl7714107 e.xt .

04ECKthe boxes bt:.low to note complbnee on its five yea.r$etVic:e qU;.aOty pbn (pursuant to~ CfR ~ S4..202(a)) and, for p~ hetd c::miC:T.S, erm.uin.c complia~ wttb the f"l~Qnc:ial re:portltlt requlnrnenu set forttl1n 47 CfR § S4.313(f)(2}. 1 further ctn:ify that tht: infol'tl'la1ion rtporteci on ~is form ~d ln the doa:.ments: amehed be.k>w 1s t~ocurate..

I u- I (3010) PrOUt:$$ Report on s Ye;ar PbA Mitestooe Cert<focation {47 CfR § S4-ll3(ij(l)(nl

~me o1 Attac."'\ed Document~, I\C'qun11:101 UlTcmwuQn

Please cheek this box tD confinn tnat<lho attached document(s), on nne 3012 contains the requir9<1 infosmation pursuant to (30U) § 54.313 (Q(1)(1l). the carrier shall provide the number, Ntmes, and addresses of community anchor lnstltutlons to whlch began

providing access tD broadband servfce In the preceding calendar year. D

(30U) Community Anchor Institutions {47 CFR § S4313{ij(1J(Io)) r~-u- .. u . . ... I (3013) lsyouralmpanyaPrivotelylle!dRORc.r.i<r{47CfR§S4313(~(2)) • (Yes/No) e, ·

N-ame of At'QC:hed ooc:umtt~t Us:tlng' RCI;j\Ure~;~ lllrQmwuQn @ 8 (3014) lfycs. docs your company fite the RUS annual report (Yes/No) e :· ,

Please checl< these boxes tD oonfinn that the attached dOQ.Unenl(s), on Une 3017, oonta;ns the requir9<1 information pursuant to § 54.313(f)(2) comproance requires:

(3015) Elee'ti"'oir: :opy of 'their a."\n~J.:~l R.US reports {Oper.s:tint Report for I[2J Tefec:om:nuniCI.tfons 8ol'l'OWUS)

(3016) Documen~s) for Balance Sheet, lnoome statement and Statement of Cash Flows rn (3017) If the <'e$ponse 1$ VC$ on 01'10 3014, 3tt>ch your Clmpany'$ RUS onnu:>l

1 44207St:x3017 .~ I report and all requireddoaJmentatlon . .

Na.rne of Attached Document ~lng Requited InfOrmatiOn ~

(3018} lft.herespon$els:noon rlfle3014,CJyourcompanyaudlted? (Yes/No) Ou 1f the response 1$ yes on line 3018, please check the boxes below to

conform yoursubmlsslon, on ll:>e 3026 pUI'$llant IX>§ S4313(fl(2), contains

('3019) Ether a copyofthe.traudltcd flnandat.natemtnt; or (2.J a fl.nancta.l report In a rormostcomp:u:~ble:'tO RUS Opcr.ltinc'ReportforTd«emmta\lc::l.tlcns 0 (3020) Oocument(s) for Balance Shee~ (n<:eme Stale mont and Statement of Cash Aows 0 (3021) M>nagt~Mtrt le~r issued by the indeptnd<l\tttrti!i<ll pub De accountant that petfonn<ll the company's fonancialaudlt. 0

lftht: ~nst: is no en line3018., please c:h.tdcthe bo:w.:esbt:IOW' to eon firm ywr $ubf'l'\i:don.. on line 302.6 pursu~nt to§ 54.313(1)(2), contains:

(3022) Copy of thelr !Nnciol st>tementwl>lch has been Sllbjed: IX> rovlew by an Independent certi:fled pubOc. aco:>untat~r; or 2) ~ fin.an.c:ial report tn a format c:o~pmbt.e toRUS Opt:tating Rtportfor Telecommunleo~dons

D

Sorrowers,

(3023} Underlyfr.g tnforrrwfon subjec::t2d to a tevlew by om lfldeptndent ctrtifted CJ ~- B (30~) Uncf.erlyinc rnfol"r't\ation subjected to an cfficerce.rtific:atXm.

(3025) Documenl(s) for Balance Sheet Income staWT!enland Statement of Ca~s:!;!h..:;,F~Io!!:ws:::._ ___________________ _ -·-.. ~----w- I I N.ame of Attaehtd Document Ust1fle: R.tqutrtd lnfOti'N.tiotl

Paceu

Pltell


<015> Study Area Nome GANADO TBL8PIIONG CO

<020> Program Year 2015

<030> Contact Name • Penon USAC should contact rocardlngthls data

<035> ContactTelephono Num~r ·Number of person ldenUOed In data Ono <030> lU ?11H07 ext .

<039> Cont.ct Email Address· Email Address of porson ldentiOed In data Uno <030> bill<lykc. co11

TO BE COMPLETED BV THE REPORTING CARRIER, IF THE REPORTING CARRIER IS FILING ANNUAL REPORTING ON ITS OWN BEHALF:

CertiOcatlon of Officer as to the Accuracy of the Data Reported for tho Annual Reporting for CAF or Ll Recipients

' I certify that lam an officer altho reporting carrier; my rosponslbllllles Include tnsurlngtho accuracy altho onnual reporting requirements for universal aorvlce support roclplonts; ond, to tho b11t of my knowl&dgo, I he Information r.ported on this form and In any attachments Is accurate.

N•me of Reporting Carrier:

Sl&nllure of Autho<ltcd OfOcer: Oato

Printed nome of Authorized Olfker:

HUe or position of Authorlled Officer:

Telephone number of Authorized Officer:

Study Aru Code of fleportlna Carrion filing Due Oate for thl< forrn:

Porsoos wlllully ma~l .. l•lso st•t•ments on th" f«m con be punl<hed by llno or fotf<kuro under tbe c...,.u.,..tloru Act of 193~, 47 U.S. C. It SOl, 50l(bL 0< tiM or .._honm<nt um!or 11tfo18 altho United Statos ~odo,ll U.S. c. f lOOt.

PagoU

<0111> Study At .. Code U2076

<015> Study Atu Noma

<020> Pro ram Yeotr l:41S

<030> Conbltt Name· Person USAC should conla<t ryordlng this data Bill R4kowitz

<035> Contoct Telcph<>ne Number· Numbor of porson ldentlOed In data line <030> 3617714107 ext.

<039> Contact Email Address· Em oil Address of flerson ldenUO•d in data llno <030> billGykc:.com

TO BE COMPLETED BY THE REPORTING CARRIER, IF AN AGENT IS FILING ANNUAL REPORTS ON THE CARRIER'S BEHALF:

Cettlncatlon of Officer to Authorl~e an Agent to File Annual Reports for CAF or ll Recipients on Behalf of Reportln1 Carrier

I cerlll'y that (Nama of Agont) §tollbotl llsttll Ia authorized to aubmlltltolnlormatlon roporlcd on behalf of tho reporting catrlor. I also cortlfy thotlom an olfleer of tho roportlng corrler: my roaponslbllltloa lncludo onourlng tho accuraey of tho annual dolo reporting roqulremonto provided to tho oulhotlzed agent: and, to tho boat of my know lodge, tho report• ond data provided to tho outhorlud agontls accurate.

Name of Author bed Asent: Stephen Gatto

Namo of Reportlns Carrl<!r: GANIIDO TELBPl!ONB CO

Slsnoturo or Au tho< bed Ollker: e&lt'l'lPlltD Ollt.tliE Dale: 0'/30/20H

Printed nome or AuthoiiL<d Offlter: alll RAJ<ovlt•

liUe or posltlon of Author bed Offl«r: &n.aral H4naqer

Telephone number of Authorized Olflcet: J6.~'17U3ll ftXt.

Study Aru Code of Reporting Curter: •• 2076 FIUna Due Date for this form: 07/01/lOH

PetSons wlllrullv maklf'C false .st•tem&nts on thli fotm un be punished by nn•or forfeiture under the communJuUons Act of 1934, -"'1 u.s.c. §§SOl:, SOJ(b}, or fine or fmprHonmtnt underlltle 18 of tho Unlltd Stotos Codo,18 U.S.C. § 1001.

TO BE COMPLETED BY THE AUTHORIZED AGENT:

Ccttlncatlon of Agont Authorized to File Annual Reporu for CAF or Ll Recipients on Behalf of Reporting carrier

1, •• agent for tho reporting carcler, certify that tarn authorized to submit tho annuol roports for unlvornl•orvlco •upport rtciplenll on behalf ol the roportlns carrier; I have provided tho do to reported htreln bued on data proulded by tho reporting carrier; and, to tho best of my knowfodge,tholnformatlon reponed herein Is •ccurate.

Name of RooortlnR carrier: OANADO TftiJ&PltONB CO

Namo of Authorized Aaentor Employee of Asont: Stephen Gatto

SIIJiaturo of Authoilzed Alent or Emplovu or Asont: C&Rfii'Z~'O ONLJNB Date: O(/J0/2014

Printed n;omo of Authotllcd A&entor Emplovu or Asont: Stephen O~tto

lltfe or position or Authoslled Asent or Em!l4ovee of A&ent Conoultant

Telcphollo number of Authorlted Agent or Employee of Agent: 8308957226 ext.

Study Ar .. Codo of Reporting Carrier: 4420'16 FlUng Duo Dote for this form: 0?/01/~014

I PenonJ wiUrully mallng I.JsutattmentJ on this form tan be punlthed byRne orlorfolture und.rthe communkotlons Act of 1934, 47 U.S.C. §§ 502, SOl(b), or Rno or Imprisonment under11tl;-~ ' )8 of the Unlt<d Stl tU Codt, 18 U.S.C. § 1001,

.. . . - .....

Attachments

<010> Study Area Code ~207G

<OlS> Study Area Name G.'AN1IDO TE:t.EP!iom co <020> Program Year 2015

<030> Contact Name· Person USACshould contact regarding this data "ill l<akowitz

<0>5> Contact Telephone Number· Number of person identified in data line <030> 3517714l.07 oxt.

<039> Contact Email Address· Email Address of person identified in data line <030> billiOYke. ==

<701> Residential local Service Charge Effective Date

<702> Single State-wide Residential local Service Charge

<703>

11/l./2014 I

~lf!~~~i~~~ !iiiftl\&.~~~JU.~'~il\Yt...?l;111\f.\~:;:l%~~~~~~'<'~l!¥.~~~$3~ij~..,z,\'le:~W"i!llffJi.~.~d'~""'!W'l'~:.~<lll'mz!\'1'M'l~t~.wm;J,¥)#1W~·%i~~~·iW.1~"!>r,::Whf;;w~ .,._,, ..... ~~~;.~~ ~., . .... e _ .. ..... _ , u.:::t~·· - _ .. .:..oo:. .) _ •- - -~:t- ~_• __ .... ~_ .. _'----~ -~-~tJ~--~---z~~,__,_,_~~-~ ... ;,~~"'(._ j . ~~ • . ... .. U't.':'t'.J ... . ., _ ...... . i.d .. r._.$ .. '<:. • . - .• -L.r ... _t ~ Residential local I I I Mandatory Extended Area

Sta~ Exchange (ll.EC) SAC (CETC) I Ra~Type Sl'!l'ViceRa~ State Subscriber une Charge State Univettal Service Fee Service Charge Total per tine Rates and Fe1

'IX Ganado n l.2.65 0 .0 0 .47 0 . 0 l3 . l.2

TX Louise PI< 12.65 o.o 0 . 52 1.4 14.57

TX Markham FR 12. 65 0.0 0.6 3.5 U.7S

<tllO> Study Area Code 442076

<IllS> Study Area Name GA.'lADO 'I'ELEPF.DNE CO

<020> Program Year 20'15

<030> Contact Name - Person USAC sh"uld contact reg<~rding this data Bill Aa.kovi::::

<tl35> Contact Telephone Number- Number of person identified In data line<tl30> 36177:l4107 ext.

<tl39> Contact Email Address- Email Address of persan identified in data line <030> ~illWkc.coc:.

<711> ~~i'f$~~~~~&'iitr~"l~W~~11J~N~~~4\miii,?t~-a~1~~w~·- ~~- ~' -----~· -'"'~mlfiEM?¥~:1$W'f:~!;!5~~411f1i>~~ Total Rates

Usage Allowance

State I Exchange (ILEC) Residential I State Ret:ulated Rate Fees and Fees

Broadband Service-~road band Service ~Usage Allowance

Download Speed ~Upload Speed (Mbps) (GB) (Mbps)

Action Taken

When Umit Reached {select}

'IX All 1.~.95 0.0 l..f,.9S 0.'768 O.l28 0.0 Other, No lia'lie o:a. USAge

'IX All

29.95 0.0 29-95 3 •• 0 0.512 0.0 OtJle::', No limit on use~.ge

'IX All

39.95 0.0 39.95 10.0 1.0 0.0 Othe.~, No -l fmit on ..w&.ge

'IX All 59 . 95 0.0 59.95 20 . 0 1 . 5 0.0 Ot.he:::, No limit. on ucase

Attachment File: 442076tx510.pdf

GANADO TELEPHONE COMPANY, INC.- SAC 442076

FCC Form - Pt·ogram Year 2015

L jne 510

COMPLIANCE WITH SERYICE QUALITY STANDARDS AND CON8VMER PROJECTION RilLES- §54.313Cal(5)

Ganado Telephone Company, Inc. ("Ganado" or "the Company") complies with all applicable service quality standards and consumer protection ru les as required by the Public Utility Commission of Texas ("PUC") and the Federal Communications Commission ("FCC").

The rates, terms and conditions under which the Company operates are identified in its Local Exchange Tariff, which is approved by the PUC. The Company's tariff contains provisions regarding its customer service and protection practices, including resolving customer disputes, applying for, refusing, disc01mection and cancellation of service. Rates and terms of service are disclosed to customers upon application for service as part of a packet of information for new customers.

Service quality standards are established by the PUC and Ganado consistently meets or exceeds those requirements. The Company provides quarterly reports to the Texas PUC pursuant to the commission's rules.

The protection of its customers' privacy and information is a constant part of Ganado's quality of service. The Company has a policy and operating procedures that comply with the FCC's Customer Proprietary Network Information ("CPNl") rules (47 C.F.R 64.2001 - 64.2011). Cettification of Ganado's compliance with the FCC's CPNI rules is filed with the FCC annually.



FCC Form 481 -Program Year 2015

Line 610

ABILITY TO FUNCTION IN EMERGENCY SITUATIONS - §54.313CalC6l

Ganado Telephone Company, Inc. ("Ganado" or "the Company") is capable of functioning in emergency situations. Ganado has a reasonable amount of back-up power to ensure functionality without a commercial external power source. The Company has permanently installed standby power generators at its exchange switching offices and remote switching locations have a minimum of eight (8) hours of backup battery capacity. These remote sites are also equipped to accept portable emergency power if necessary. The Company>s network is capable of managing traffic spikes resulting from emergency conditions.



FCC Form -Program Year 2015

Ljne 1010

DESCRIPTION OF YOICE SERVICES RATE COMfARABILITY - §54.3l3Ca)(l Q)

Ganado Telephone Company, Inc.'s ("Ganado" or "the Company") Voice Services Pricing is no more than two standard deviations above the applicable urban rate floor for voice services. On March 20, 20 14, the Wireline Competition Bureau ("Bureau") established a new average urban floor rate of$20.46 and a maximum of$46.96 as the Rate Comparability Benchmark. As shown by Ganado's response to 700 (Attachment File: 442076tx700.pdf), Ganado's total residential voice service rate plus mandatory state fees is no more than $16.75. When all state and federal mandatory charges are added to Ganado's residential voice service rate the total rate is below the $46.96 Rate Comparability Benchmark set by the Bureau.

Ganado Telephone Company, Inc. General Exchange Tariff 5th Revised Sheet No. 4-8

Cancels 4th Revised Sheet No. 4-8

LOCAL EXCHANGE SERVICE

4. Local Exchange Service (Cont'd)

4.5 Lifeline Service Program.

Scope and Plll'pose. Through this section the commission seeks to extend Lifeline Service to all qualifYing customers, establish a procedure for Lifeline Automatic EnrolJmcnt and Lifeline Self-Enrollment, and define the responsibilities of participating telecommunications carriers, qualified customers, the Texas Health and Human Services Commission (THHSC), and the Low-Income Discount Administrator (LID A) Program. This section applies to designated eligible telecommunications carders as defined by §26.418 of this title (relating to Designation of Common Carders as Eligible Telecommunications Cal'l'iers to Receive Federal Utliversal Service Funds) and designated eligible telecommunications providers as defined by §26.417 of this title (relating to Designation as Eligible Telecommunications Providers to Receive Texas Universal Service Funds (TUSF)), collectively referred to in this section as participating telecommunications caniers.

Lifeline Service. Each participating telecommunications carrier shall provide Lifeline Service as provided by this section. A customet· with an income at or below 150% of the federal poverty guidelines be an eligible resident ofTriballands, or patticipate in, or have a person or child who resides in the customer household who participates in a program identified in Chapter 47 of the Code of Federal Regulations § 54.409 and in P.U.C. Substantive Rule 26.412 regarding consumer qualification for Lifeline. ns services .

. 5 .1 Lifeline Service Program.

Lifeline Service is a retail local service offel'ing available to qualifYing low-income

(T)(D)

customers sponsored by the FCC and available to qualifying low-income consumers. (T)(D)

Tariff Control No. 40225

Royce Young- President P.O. Box 329- 115 W. Putnam

Ganado,TJC 77962-0329 (361) 771-3331

Issue Date: 7/23/2012

Effective Date: 8/01/2012

Ganado Telephone Company, Inc. General Exchange Tariff 4th Revised Sheet No. 4~9

Cancels 3rd Revised Sheet No. 4-9


4. Locul Exchange Service (Cont'd)

4.5 Lifeline Service Program. (Cont'd)

4.5.1 Lifeline Set·yice Pl'Ogram. (Cont'd)

4.5.1.1 Provision ofLifeline Service. Lifeline Service shall be provided according to the following requirements and the terms of the Low-Income Discount Procedural Guide (the Guide). The Guide compiles the regulatory and statutmy requirements for, and roles of, pat'ticipants in the rate reduction program, including participating telecommunications carriers, THHSC, the LIDA, and customers, and sets out administrative information, including the required data formats and deadlines for transmitting information to the LIDA, other program participants, and the commission. The initial version of the Guide will be approved by the commission, but it may be updated to reflect statutmy or commission-approved changes in rules and program requirements, or to modify the format or timing of the provision of information by participating telecommunications carriers and the LIDA, with the approval of the Executive Director.


~ Designated Lifeline Services. The participating telecommunications carriers shall offer the services or functionalities enumerated in Title 47, Code of Federal Regulations, §54.1 O(a)(l-9) (relating to Suppot'ted Services for Rural, Insular and High Cost Areas).

~ Toll Blocking. The participating telecommunications carriers shaH offer toll blocking to all qualifying low~ income customers at the time such customers subscribe to Lifeline Service. If the customer elects to receive toll blocking, that service shall become part of the customer's Lifeline Service and the customer's monthly bill will not be increased by otherwise applicable toll blocking charges.

Royce Young - President P.O. Box 329- 115 W. Putnam

Ganado, TX 77962-0329 (361) 771-3331



(T)(D)






4.5.1 Lifeline Service Program. (Cont'd)

4.5.1.1 Provision ofLifeline Service, (Cont'd)


- Disconnection of Setyice.

Disconnection prohibition. Patticipating telecommunications carders may not discotmect Lifeline Service for non-payment of toll charges.

Discontinuance ofLifeline Discounts for customers automatically emolled. The eligibility period for automatically emolled customers is the length of their enrollment in THHSC benefits plus a period of 60 days for renewal. Automatically enmlled customers will have an opportunity to renew their THHSC benefits or self enroll with LIDA upon the expiration of their automatic enrollment.

Discontinuance of Lifeline Discounts fot· customers who have selfenrolled. Individuals not receiving benefits through THHSC programs, but who have met Lifeline income qualifications in subsection 4.5 of this section, are eligible to receive the Lifeline Discount for seven months, which includes a period of 60 days during which the customer may renew their eligibility with LIDA for an additional seven months.

- Service Deposit Prohibition. If the qualifying low-income customer voluntarily elects toll blocking from the participating telecommunications cat'l'ier, the carrier may not collect a service deposit pursuant to §26,24 of this title (relating to Credit Requirements and Deposits) in order to initiate Lifeline Service.

Royce Y Otmg - President P.O. Box 329- 115 W. Putnam

Ganado, TX 77962-0329 (361) 771-3331



(T)(D)






4.5.2 Lifeline Support.

4.5.2.1 Lifeline support amounts. Lifeline support amounts per qualifying lowincome customer shall be provided to participating telecommunications carriers pursuant to Title 47, Code of Federal Regulations, §54.403 (relating to Lifeline Support Amount) and according to any applicable provisions of the Guide. Tribal Land discounts will be provided pursuant to Title 4 7, code ofFed~ral Regulations, §54.403.

- Lifeline Service Discounts. The Company shall grant qualifying lowincome consumers suppott of$9.25 per month or equal to the support amount as directed by the Federal Communications Commission in Chapter 47 of the Code of Federal Regulations regarding Lifeline Support.

Additional state reduction. A participating telecommunications canier shall give a qualifying low-income customer the following:

an additional state-approved reduction of up to a maximum of $3.50 in the monthly amount of intrastate charges.

(T)(D)

(T)(D)


Royce Young - President P.O. Box 329- 115 W. Putnam

Ganado, TX 77962-0329 (361) 771-3331



Ganado Telephone Company, Inc. General Exchange Tariff 3td Revised Sheet No. 4~12

Cancels 2nd Revised Sheet No. 4~12




4.5.2 Lifeline Suppo1t. (Cont'd)

4.5 .2.2 Recove1y of support amounts. Patticipating telecommunications carriers shall be entitled to recover the support amount required by the C.F.R, §54. 101 pursuant to C.F.R., §54.407 (relating to Reimbursement for offering Lifeline). The support amount described in subparagraph "Additional state reduction ... "of this paragraph can be recovered through the Texas Universal Service Fund (TUSF).

4.5.3 RESERVED FOR FUTURE USE


Royce Young - President P.O. Box 329 ~ 115 W. Putnam

Ganado, TX 77962-0329 (361) 771-3331



(T)(D)

(T)

(D)

Ganado Telephone Company, Inc. General Exchange Tariff 3rd Revised Sheet No. 4-13

Cancels 2nd Revised Sheet No. 4-13



4.5 Lifeline Service PI'Ogram (Cont'd)

4.5.3 RESERVED FOR FUTURE USE

4.5.4 Obligations of the customer and the participating telecommunications carrier.

4.5 .4.1 Obligations of the customet·. Customers who meet the low-income requirement fot· qualification but do not receive benefits under the programs listed in subsection 4.5 of this section may provide the LIDA with selfenrollment for Lifeline Service benefits. Customers receiving benefits under the programs listed in subsection 4.5 of this section and who have telephone service will be subject to the Lifeline automatic emollment procedures as provided by the LIDA pursuant to the tetms of the Guide unless they provide the LIDA with a request to be excluded from Lifeline Service. Customers receiving benefits under the programs listed in subsection 4.5 of this section who do not have telephone service must initiate a request for service from a participating telecommunications canier providing local service in their area.

Tariff Contml No. 40225

Royce Young- President P.O. Box 329- 115 W. Putnam

Ganado, TX 77962-0329 (361) 771-3331



(T)(D)

(T)(D)

Ganado Telephone Company, Inc. General Exchange Tariff 3rd Revised Sheet No. 4-14

Cancels 2nd Revised Sheet No. 4-14

LOCALEXCHANGESERVICE

4. Local Exchange Service (Coned)

4.5 Lifeline Service Program (Cont'd)

4.5.4 Obligations of the customer and the participating telecommunications carrier. (Cont'd)

4.5 .4.2 Obligation of the participating telecommunications catTier.

Tal'iff Control No. 40225

- Lifeline Service.

A participating telecommunications carrier shall provide Lifeline Service to all eligible customers identified by the LIDA within its service area in accordance with this section and the Guide.

- A participating telecommunications carrier shaH identify those customers on the initial database provided by the LIDA to whom it is providing telephone service and shall begin reduced billing for those qualifying low-income customers in accordance with the terms of the Guide.

- The eligible customer shall not be charged for changes in telephone service arrangements that are made in order to qualify for Lifeline Service, or for service order charges associated with transferring the account into Lifeline Service. If the eligible customer changes the telephone service ot' initiates new service, the participating telecommunications carrier shall begin reduced bi!Hng at the time the change of service becomes effective or at the time new service is established.

Upon receipt of the monthly update provided by the LIDA pua·suant to the terms of the Guide a participating telecommunications carrier shall begin reduced billing for those qualifying low-income customers subscribing to services within the timeframe established by the Guide.

The LIDA shall provide a self-enrollment form by direct mail at the customer's request. The LIDA shall maintain customers' self-enrollment forms and provide a database of self-enrolling customers to all patticipating telecommunications carriers.

Royce Young- President P.O. Box 329-115 W. Putnam

Ganado, TX 77962-0329 (361) 771-33~1



(T)(D)

(D)

(T)(D)





4.5 Lifeline Service Program (Cont'd)

4.5.5 Notice of Lifeline Service,

A participating telecommunications carrier shall provide notice of Lifeline Service in any directory it distl'ibutes to its customers and shall provide an annual bill message advising customers of the availability ofLifeline Service. In any instance where the carder provides bilingual (English and Spanish) information in its directory and annual bill messages, the carrier must also provide its notice regarding Lifeline Service in a bilingual format.

4.5.6 Confidentiality agreements.

Participating telecommunications carriers must execute a confidentiality agreement with THHSC pursuant to the terms of the Guide prior to receiving the LID A's eligibility database. The agreement will specifY that client information is released by TilliSC to carriers for the sole purpose of providing Lifeline Service to eligible customers and that the information cannot be released by the carrier or used by the carrier for any other purpose.

4.5.7 Opportunity for contest.

- A customer who believes that their self-enrollment application has been enoneously denied may request that LIDA review the application, and the customer may submit additional information as proof of eligibility.

- A customer who is dissatisfied with LIDA's action following a request for review under the preceding subparagraph of this subsection may request an informal hearing to be conducted by the commission staff.

- A customer dissatisfied with the determination after an informal hearing under the preceding subparagraph of this subsection may file a formal complaint pursuant to §22.242(e) of this title (relating to Complaints).

4.5.8 Low-Income Discount Procedural Guide.

In the event of conflicts between the language of the Guide and the language of §26.412 (relating to Lifeline Service Program), §26.412 shall prevail.

Tariff Contl·ol No. 40225

Royce Young - President P.O. Box 329 - 115 W. Putnam

Ganado, TX 77962-0329 (361) 771-3331



(T)(D)

(T)(D)

REDACTED -FOR PUBLIC INSPECTION

REDACTED- FOR PUBLIC INSPECTION

ATTACHMENT - LINE 112

ATTACHMENT REDACTED IN ENTIRETY

REDACTED- FOR PUBLIC INSPECTION According to the Paperwork Rcduclion Acl of 1995, anogcncymay nol conduct or vponsor, Md a person JS not Nqu1red 10 respond 10, n collectiOn ofmtOm1otLton unless it displ:'I)'S a valid O~IB control number. The vnlid O~lll control number fo r this infonnotion colle~ion i1 OS7~003 I. The time rcquif'l!'d to complete this infomuation collection is cstim:~tcd to 1Wilf118C 4 houf'S per response-, including the time fur rcvic\\'iJJg lnstmctions,

OPERATING REPORT FOR

TELECOMMUNICATIONS BORROWERS

report to nus willlill 30 da)'$ after close of the period. IF<ord'elo•iled'ituctmctwots. see RUS Bulletin/74J·1. Rtporf ill ~riKJiedollanouf)'

CERTIFICATION

Co., Inc.

Data)

DESIGNATION

We hereby certify tltatllte e/1/t-fes In litis report are In t~ccordauce with lite acconllls and aliter records of the syslem and rejlecllfte slallls of the sys1em to 1/te best of our knowledge and belief ALL lNSURANCJo; REQUIJU;D OY 7 CFR PART 1788, CHAPTER XVII, lW S, WAS IN FOJlCE DUitlNG TIIE Rlli'OllTING PERIOD AND RENEWALS IIAVE BEEN OBTAINED FOR ALL POLICIES.

OUIUNG TOE PERIOD COVERED OY H ilS REPORT PURSUANT TO PART 1788 OF 7CFR CHAPTER XVD (Check OliO ollhe foiiOIVIng}

IKJ All ol the obllgallons under tile RUS loan documents have been lulftlled In all material respects.

Raymond Rako1·1itz 4/9/2014

D There has been a delelllt In the rutfillment oltllo obflgalions under the RUS loan documents. Said dela<At(s) ls/aro speclflcally deso~bcd In the Telecom Operating Repotl

Total Equity== 75.07\% of Total Assets Page 1 of 6

REDACTED- FOR PUBLIC INSPECTION USDA-RUS

OPERATING REPORT FOR TELECOMMUNICATIONS BORROWERS

ITEM

BORROWER DESIGNATION

TX0633

PERIOD ENDING

Dccornbe r , 2013

PRIOR YEAR THIS YEAR

Page 2 of6

REDACTED- FOR PUBLIC INSPECTION USDA·RUS


INSTRUCTIONS· See RUS Bulletin 1744·2


TX0633

PERIOD ENDED

December, 2013

EXCHANGE


USDA·RUS


INSTRUCTIONS· See RUS Bvllelln 1744·2


TX0633

PERIOD ENDED

December, 2013

Type Of Technology

I. No. Pl:utl t:mploy•u

ID Code(s)

REDACTED- FOR PUBLIC INSPECTION USDA·RUS BORROWER DESIGNATION

TX0633 OPERATING REPORT FOR

TELECOMMUNICATIONS BORROWERS PERIOD ENDING December, 2013

No. Other Employtes

INVESTMENTS

PART D. SYSTEM DATA

Squore ~ Iiies Sen .. d

PART E. TOLL DATA

Types of ToQ Se!Uemenls (Check one)

Interstate:

Intrastate:

4. Atccn Uncs per Squ-nre

0 Average Schedule

0 Average Schedule

PART F. FUNDS INVESTED IN PLANT DURING YEAR

PART G. INVESTMENTS IN AFFILIATED COMPANIES

Investment

This Year

lncomo/Loss

This Year

CumulaUvo

lnveslmenl

To Dolo

Cumulative

Income/Loss

To Dale

• I - -- 11 I IL___I_~II__j

[!I Cost Basis

~ CostBasls

Current

Balance

Page 5 of6

REDACTED- FOR PUBLIC INSPECTION USDA-RUS


IDe•cember, 2013

PART H. CURRENT DEPRECIATION RATES

Are corporation's depreciation rates approved by the regulatory authority with jurisdiction over the provision of telephone services? (Check one) YES • NO

Page 6 of6


USDA-RUS


INSTRUCTIONS - See help In the online application.

BORROWER DESIGNATION TX0633

PERIOD ENDED December , 2013

Revision Date 2010

REDACTED- FOR PUBLIC INSPECTION USDA-RUS BORROWER DESIGNATION

OPERATING REPORT FOR TX0633 TELECOMMUNICATIONS .BORROWERS

INSTRUCI'IONS- See RUS Bulletin 1744-2 PflRlOD ENDED December, 2013

NOTJ<:S TO THE OPERATING REPORT FOR TI~Ll':COMMlJNICATIONS DORROWEHS


USDA-RUS BORROWER DESIGNATION

OPERATING HEPORT FOR TX0633 TELECOMMUNICATIONS BOiillOWERS '

INSTRUCTIONS - See RUS Bulletin 1744-2 PJ.:iRIOD ENDED December, 2013

CEnTIFICATION LOAN DEFAULT NOTES TO THE OPERATING REPORT FOR TELECOMMUNICATIONS BORROWERS

7521358026 - ecfsapi.fcc.gov

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