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    Kaizen

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    Contents

    What is Kaizen?

    Aspects ofKaizen principle.

    Kaizen approach. Kaizen focus.

    Key elements ofKaizen.

    Kaizen Umbrella.

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    What is Kaizen? Created in Japan following WW II.

    Kai => School Zen => Wisdom

    Word means continuous incrementalimprovement.

    It is a system that involves every employee fromupper to lower to come up with smallimprovement ideas.

    Philosophy :- Do it better, make it better,improve it.

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    Aspects of Kaizen Principle

    Quality awareness,

    quality control.

    Standardization.

    Total employee

    involvement.

    Effecti

    ve leaders

    hip.

    Good labor

    relationship.

    Adaptability to

    changing

    environment. Process driven.

    Reducing waste.

    Cust

    omer

    orientati

    on.

    Visibility & control.

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    KaizenA

    pproach1. Continuous improvement rather than

    innovation.

    2. Pr

    ocess dri

    ven, n

    ot results dri

    ven.3. The next process is customer.

    4. Dont pass the defective work to the nextperson down the line.

    5. Standardization.

    6. Reducing waste.

    7. Getting things right the first time.

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    1. Continuous improvement rather

    than innovation

    Innovation Kaizen

    1. Creativity Adaptability

    2. Individualism Teamwork Systems approach

    3. Specialist - oriented Generalist oriented

    4. Technology oriented People oriented

    5. Information: closed &

    proprietary

    Information: open, shared

    6. Functional oriented Cross functional orientation

    7. Sees new technology Building on existing technology

    8. Limited feedback Comprehensive feedback

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    2. Process driven, not results

    driven

    Focus on process, results are

    automatically improved.

    Obsession with results are short term

    focus on profit. Management loose sight of

    establishing good working practices of

    motivation.

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    3.The next process is customer

    Phrase coined by Haoru Ishikwa to pave

    the way for breaking down department

    barriers, and prompting cross-functional

    management.

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    4. Dont pass the defective work to the

    next person down the line

    It is an absolute criterion for continuous

    improvement.

    (A person cant endlessly firefight

    against the incompetence or

    negligence of others. )

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    5.Standardization

    First discover your process, i.e., find out what it is thatyou are doing.

    Find out performance measures, and the level at whichthings are currently being done.

    Ifno standards are in place, then use your existingperformance as your current level.

    Find out the ways in whichoutput can be improved.

    Initiate improvements and achieve higher standards,which is to be used as the next point of reference forfurther improvements.

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    6.Reducing waste

    Wastes ofwork force through inadequate training &development. (Man)

    Waste due to non-value-adding tasks. (Method)

    Waste due to improperfunctioning or/& underutilizationofmachines. (Machines)

    Waste ofgoods in warehouse or deterioration over time.(Materials)

    General waste through lack ofmeasurement. Waste in WIP as quality has not been built & reliance is

    on inspection. (Quality procedure)

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    7. Getting things right the first time

    Involve employees, motivate them, train them,

    make them problem conscious, give them

    ownership on a local as well as global level. Involve customer. Reduce wastes by adhering

    closely to the customer requirement.

    Concentrate on N=2 principle only the first &

    last item of the batch to be inspected.

    Treat the source not the symptoms.

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    Focus of Kaizan

    Value added & non-value added work activities.

    Principles ofmotion study.

    Principles ofmaterial handling. Documentation ofSOP.

    Five S, work place organization.

    JIT.

    Team dynamics that include problem solving,communication skills, and conflict resolution.

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    Key Elements of Kaizen Quality

    Effort

    Involvement ofemployees

    Willingness to change

    Communicati

    on

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    Kaizen Umbrella : Application of

    Kaizen

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    Continuous Improvement

    Is the continuous elimination of waste

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    Elimination of Wastes and Continuous

    Improvement

    Work with a versatile team

    Measure, evaluate

    Find the 5 Whys Follow up

    Standardize, make uniform

    Simplify

    Combine

    Prevent

    Make waste ugly

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    Visual Control & the Workstation

    The

    5 S

    To Sort

    Eliminate whats

    not absolutely

    necessary

    To Sanitize

    Improvement ofthe workstation.Be organized toreduce clutter.

    To Straighten

    Ensure space foreach thing, and athing for each space.No more searching.

    To Sweep

    Maintain a cleanand orderly space tomake problemseasily identifiable.Eliminate rejectsand scrap..

    To Sustain

    Maintain

    continuous

    effort. This is a

    way of life.

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    1. TARGET PROGRESS REPORT

    2. STANDARDIZED WORK SHEET

    3. TIME OBSERVATION SHEET

    4. CYCLE TIME / TAKT TIME BAR CHART

    5. YAMAZUMI (STACK) CHART6. STANDARDIZED WORK COMBINATION SHEET

    7. CAPACITY SHEET

    8. KAIZEN PROPOSAL SHEET

    9. KAIZENNEWSPAPER

    BASIC KAIZENTOOLS

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    Results Kaizen reduces wastes.

    Kaizen improves space utilization, product

    quality, use ofcapital, communication,

    production capacity & employees

    retention.

    Kaizen provides immediate results. It doesnot focus on large capital intensive

    improvements.

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    Kaizen focuses on creative solutions

    instead of capital expenditures

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    Thanks