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The 72 most frequently asked questions about the EPSO exams.

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Page 1: 72 Questions About EPSO EXAMS Arboreus eBook

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

COPYRIGHT

72 Questions You Always Wanted To Ask About the EPSO ExamsArboreus Online EU Training ndash E-Bookwwweutrainingeu

copy 2010 ARBOREUS Some Rights ReservedYou are free to share (copy distribute transmit) this e-book under the Creative Commons license as long as you do not modify it in any way and attribute it to Arborues Online EU Training Commercial use is forbidden

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers

Our services include test preparation and live online webinar trainings on European Prsonnel Selection Office (EPSO) EU civil service recruitment exams study materials and online courses on European Affairs

Date of closing the manuscript 29 October 2010

TABLE OF CONTENTS

GENERAL QUESTIONSemspemsp4

LINGUISTSemspemsp8

ADMINISTRATORSemspemsp10

VERBAL REASONINGemspemsp13

NUMERICAL REASONINGemspemsp14

ABSTRACT REASONINGemspemsp16

SITUATIONAL JUDGEMENT TESTSemspemsp18

SERVICESemspemsp20

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GENERAL QUESTIONS

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

1 What is the age of the average applicant for the EPSO exams It is hard to tell though various sources mention that it is around 30-34 years of age Some candidates are more senior while others have just graduated ndash there is no rule

2 Which one should an applicant read first if facing a verbal or numerical reasoning question the question or the answers In both test types reading the question (and the answer options) first will allow you to focus on the relevant parts of the input data (in verbal reasoning the text in numerical reasoning the table)

Also in numerical reasoning glancing at the answer options will allow you to determine to what level of accuracy you need to make your calculations (how far apart are the answers if they are numbers)

3 If you train on paper for the Verbal and Numerical Reasoning tests will you be slower than taking the test on a computer All pre-selection exams from 2010 are done on a computer to answer the question nevertheless paper makes it a bit easier to read texts and there you can also underline certain words which is not possible on screen (though you will be given notepaper and pen at the exam centre)

4 Are multiple answers possible for a question No under the current EPSO system only one answer is possible for a question though for Situational Judgment Tests (SJTs) you will need to give the ldquomost effectiverdquo and ldquoleast effectiverdquo answer for every questionsituation you are presented

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GENERAL QUESTIONS

5 Does EPSO deduct a point for incorrect answers in the pre-selection tests Unlike the French and some other exam systems EPSO does not deduct any points for wrong answers so guessing is even more worth it if you are unsure of which answer to choose

6 Which way is better to prepare for the EPSO pre-selection doing every form of reasoning daily or focusing one day on verbal than a week on numerical etc A mixture of tests for each studypractice session you plan is recommended by the experts This will help alleviate boredom and loss of motivation as well in addition to more closely modeling what you will face at the exam

7 Can you recommend any links for training material Obviously a good place to prepare is the Online EU Training website ) Online EU Training offers Verbal Reasoning in 8 Numerical and Abstract Reasoning in two languages httpwwweutrainingeueutest_packages

If you are looking for something in print the Ultimate EU Test Book is the 1 Bestseller on the subject containing practice tests as well as abundant methodology httpwwweu-testbookcom

8 Are the EPSO tests adaptive in terms of difficulty as in the case of GMAT To the best of our knowledge it is not adaptive EPSO test forms are fixed before the exam event and the test questions put to candidates do not lsquoreactrsquo to the proportion of correct or incorrect answers you give

9 Can we pass through a question and go back afterwards Yes but limiting this to a minimum is recommended ndash navigation takes up a lot of time

10 Is there always one and only one answer to a question Yes although it may happen that the question will ask for the lsquobestrsquo answer in which case there might be other options which are somewhat accurate but still you will need to select the one answer which is the best one One exception is Situational Judgement tests where you need to select both the most effective and least effective lsquoanswersrsquo

11 If I finalize one of the 3 categories faster than the allocated time can I ldquouserdquo the saved time on one of the other categories Unfortunately no all three tests are timed separately

12 Wonrsquot there be any questions related with general EU knowledge in the test No the pre-selection now is purely cognitive ndash no knowledge-based tests

13 How does the level of difficulty of EPSOrsquos sample questions measure up to the real-life EPSO questions The sample tests on EPSOrsquos website(httpeuropaeuepsodiscoverprepa_testsample_testindex_enhtm) Based on the experience of the users of Online EU Training they are a good measure of the difficulty of the real test although some users say that the abstract reasoning tests were more difficult than the samples

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GENERAL QUESTIONS

14 Does the difficulty of the test questions used in Online EU Trainingrsquos live online EPSO trainings differs from the ones in the Online EU Training test packages The questions on the Online EU Training website cover a wide range of difficulty levels so you can practice on diverse material ndash you even have the option to select the difficulty of the test questions you wish to practice with In the webinar tests are selected based on two factors

z easy ones to better demonstrate a point

z complex ones so you get a better idea of what you can expect

15 Do you mark your answer each time or at the end of each part You mark your answer for each question and then you submit the test at the end Donrsquot worry there will be a tutorial before you start the test

16 Do more women or men pass the pre-selection The tests are designed by professionals and psychologists and are designed in such a way that they must be gender-blind

17 How many answer options do the different question types have Verbal and numerical reasoning have 4 answer options while Abstract reasoning has 5 A good place to ask for this kind of information is Online EU Trainingrsquos facebook page wwwfacebookcomeutraining

18 Does Online EU Training offer practice materials Yes ndash please check our website httpwwweutrainingeueutest

19 What identification do I need to bring to the test This should be detailed in the letter invitation message you receive from EPSO

20 What is the best way to prepare for the EPSO exams The most important thing is to practice regularly ndash preferably every day At first you should focus not on timing but to generally become familiarized with the tests ndash take your time read the texts (Verbal Reasoning) analyze the tables (Numerical Reasoning) or the figures (Abstract Reasoning) and so on Once you feel confident that you are conscious about what to pay attention to when looking at a test item you build up you speed by timing your tests and gradually decreasing the time you give yourself to answer a set number of questions

21 Is it a good idea to focus on few questions and then guess the last questions as time is running out and we donrsquot have time to think about them No donrsquot get bogged down with difficult questions ndash do not allow yourself to spend more time on one question than what is allocated ndash if you still run out of time however do make guesses ndash no penalty for wrong answers

22 Where can someone find some tests to practice for the EPSO exams There are thousands of practice tests available on Online EU Training ndash feel free to check them out on our website in the EPSO Tests menu

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GENERAL QUESTIONS

23 What is the average number of times people take an EPSO test to pass it This is very hard to answer but letrsquos look at it this way If we assume that on average 20 people apply for one spot on the reserve list it is simply impossible for everyone to get it right the first time If you should be one of the ones who will not make it the first time (which we hope will not be the case) this really depends on the number of times you are willing to try As a very subjective opinion I think with the proper amount of preparation and motivation you should be able to succeed already for the first time Although the number of candidates is always very high not everyone will put so much effort in it ndash practicing attending trainings and so on

GENERAL QUESTIONS

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LINGUISTS

24 Are the numerical and abstract reasoning questions for linguists easier than for for example economists or public administrators or is it simply adapted by the percentage you need to answer correctly in order to pass There are two factors which decrease the weight of these two tests for linguist candidates

z the pass mark is 40

z the numerical and abstract tests are marked together ndash you can pass by achieving a higher score in one test and a lower one in the other

This information is valid as of 29 October 2010

25 Are there situational judgment tests for translators No According to the information we have the reason EPSO decided against administering a Situational Judgment Test for the 2010 linguist competitions is the fact that candidates already have a lot of tests to sit (three verbal reasoning tests for example)

Scoring pass mark and invitation to the EPSO Assessment Centre for Translators and Intepreters 2010

Translators The conditions for being admitted to the Assessment Centre are the following

z you must achieve the pass mark in the admission test o Verbal Reasoning (main language) 50 (10 out of 20)

Numerical + Abstract Reasoning (aggregate) 40 (8 out of 20)

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z you must also be among the X best candidates

usually three times as many candidates are invited as there are places available

for the number of places available for each profile please check the Notice of Competition

Example Danish translators ndash places available (option 1 +2) 41 ndash approximately 120 people will be invited to the Assessment Centre

Interpreters The conditions for being admitted to the Assessment Centre are the following

z you must achieve the pass mark in the admission test

Verbal Reasoning (main language) 50 (10 out of 20)

Numerical + Abstract Reasoning (aggregate) 40 (8 out of 20)

GENERAL QUESTIONS

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LINGUISTS

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z for AD5 positions you must pass the intermediate interpreting test

z you do not have to be among the best X candidates ndash all candidates who fulfil the above will be invited to the Assessment Centre

This information is valid as of 29 October 2010

26 I will take the exam in English and French while my native language is Romanian Do you think I will have a problem with that No this is exactly the way it was meant by EPSO The pre-selections are tests are to be taken by everyone in their second language The only way for anyone to take the tests in their native language is if they are bilingual and declare one of their native languages as their second language Just be sure that you look at a lot of statistics and brush up on your related vocabulary

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ADMINISTRATORS

27 How many applications has EPSO received for the competition in 2010 51 639 applications were validated EPSO will eventually recruit (place on the reserve list) 323 candidates The number of people advancing to the Assessment Centre is unknown but is estimated at between 1000 and 2000 candidates

28 Are we in competition with the entire pool or only with the candidates in the different profiles In the pre-selection phase you are probably in competition with the entire pool as far as we know The reason for this is that the pre-selection test is a cognitive test not related to your professional skills but please take this information with a disclaimer EPSO did not publish information about how they score candidates

29 What is the next phase in the EPSO selection procedure for administrators after the pre-selection The next phase is the Assessment Centre Please see a short summary of the entire process here httpwwweutrainingeuepso_exams

30 Do specialists have greater chances to succeed in the EPSO administrators competitions If the questions refers to the various profiles then the answer is lsquoprobably yesrsquo Obviously we do not have such information about the current exam cycle but previous experience shows that the more specific a profile is the less people there are for each spot on the reserve list To read about this in more detail and see some concrete numbers visit the following link

httpwwweutrainingeutipstricks_detailsepso_exams_in_march_which_domain_to_choose

31 Is Human Resources included in European Public Administration (EPA) profile Yes mainly from an EU perspective so the EU officialsrsquo Staff Regulations is something that should be read before the Assessment Centre (though no need to deal with this at the pre-selection phase)

32 Can you clarify again the amount of time available for the EPSO AD pre-selection tests Once again this information is not publicly available that is it is not in the Notice of Competition However when candidates receive their invitations to sit the test they do receive this information Based on the experience of the users at Online EU Training the following seems to be the case

You have 35 minutes for 20 Verbal Reasoning tests and then 20 minutes for 10 Numerical Reasoning tests After this you can have an optional 10-minute break followed by 10 Abstract Reasoning tests in 10 minutes and finally 30 minutes for 20 Situational Judgment tests

This information is valid as of 29 October 2010

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CAST

33 How are the EPSO CAST Pre-selection tests scheduled Please read the official information from EPSO

INSTRUCTIONS TO CANDIDATES The admission tests to this open competition will be structured as follows

z Candidate arrives at the test centre 30 minutes before the test appointment

z Identity check candidate signs in

z On-screen tutorial 5 minutes

z Admission test a) 35 minutes

z Admission test b) 20 minutes

z Break (optional) 10 minutes maximum

z Admission test c) 10 minutes

z Admission test d) 30 minutes

z Satisfaction survey (optional)

z End of admission tests candidate signs out

Admission test a) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of verbal reasoning Time allowed 35 minutes during which you will have to answer 20 questions

Admission test b) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of numerical reasoning Time allowed 20 minutes during which you will have to answer 10 questions

Admission test c) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of abstract reasoning Time allowed 10 minutes during which you will have to answer 10 questions

Admission test d) A test comprising a series of multiple-choice questions to assess your judgement as regards various situations Time allowed 30 minutes during which you will have to answer 20 questions

This information is valid as of 29 October 2010

34 Do the different Function Groups of the EPSO CAST selection differ in difficulty Yes the current CAST exams fall into FGII and FGIII and it is a reasonable expectation that the exam for FGII positions will be slightly easier

35 Are the questions of the EPSO CAST exams easier than the questions of the Administratorsrsquo pre-selection Yes CAST verbal amp numerical tests are expected to be easier than the Administratorsrsquo (AD) pre-selection test This is because most CAST positions are equivalent to assistant (AST) positions and AST exams usually have easier tests than AD exams

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CAST

36 All those passing the EPSO CAST selection tests with 50 right answers are considered eligible for CAST Here is the official word from EPSO

ldquoThe verbal reasoning test will last for 35 minutes and will be made up of 20 questions the numerical reasoning test will last 20 minutes and will be made up of 10 questions The pass mark is 50 for the two tests combinedrdquo

Also for EPSOCAST012010 ldquoCandidates who pass the verbal and numerical reasoning tests will be invited to sit tests on EU knowledge and specific competencies within the profile selectedrdquo

And for EPSOCAST022010 ldquoYou will be notified of the results of the tests from the end of July 2010 via your EPSO account Three weeks after the candidates have been notified of the results the information provided in the online application forms of those candidates who have passed the tests will be accessible in the database to recruiting departmentsrdquo

This means that for EPSOCAST012010 a second round of testing will take place For EPSOCAST012010 all those who pass and otherwise eligible will automatically be placed on the reserve list

Source httpeuropaeuepsoapplytodaypdf_castepso_cast_01_2010_enpdf

This information is valid as of 29 October 2010

37 Do I get the 50 if I answer all verbal reasoning questions correctly and all the numerical reasoning questions incorrectly Based on the above information yes

38 How many points does answering the 20 verbal reasoning questions correctly get you The verbal reasoning test can get you 20 points the abstract reasoning test 10 points and the numerical reasoning test also 10 points In other words the number of points you can get is equal to the number of questions in the test

39 The pass mark is 50 for verbal reasoning and 50 for abstract and numerical reasoning together This means that you can score 30 on abstract reasoning and 70 on numerical reasoning and you will reach the pass mark Please also note that the pass mark does not mean you can advance to the next phase for that you also need to be in the group of X best candidates Verbal Reasoning

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VERBAL REASONING

40 If you choose a wrong answer will they deduct points from your total score No there is no penalty for wrong answers so always guess if you do not know the correct answer

41 If a verbal reasoning question is rather difficult is it better to move to the next one Yes there is no extra point for solving the harder questions If you cannot figure out how to approach the test item in the first 30 seconds just move on to the next one If you save time on the easier ones you can always come back to think more about the harder ones

42 On the contrary if the first answer is the right one I would not analyse the remaining options would this be advisable If you are confident in your assessment by all means mark the supposedly correct answer Once you have the necessary routine this is not excessive risk-taking

On the other hand if you are not sure which answer option might be the correct one you can use the process of elimination ndash discarding all those answer options that feel the least correct hoping to be left with only one

43 In verbal reasoning do you think that 35 min is enough This is a subjective question but I would say that if you apply certain methods that we cover in great detail in online trainings as well (reading the question and answers first which will allow you to focus only on the relevant parts of the text) then the roughly 100 seconds you have for a questions should be sufficient

44 Are the answer choices of the verbal reasoning questions in the EPSO pre-selection shown at the same time as the question or after the paragraph Everything related to one test item will be shown at the same time

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NUMERICAL REASONING

45 Does EPSO provide the applicants a physical calculator or should we take our own As the Online EU Training experts mentioned in our webinars it is recommended to avoid the use of the calculator as much as you can by applying estimation whenever possible When that is not possible the calculator comes into play A physical calculator has the benefit of being easier to handle but as far as we have heard the physical calculators provided are very primitive and they do not even have a memory function (for storing numbers in a longer calculation) The on-screen calculator does have this feature so if you like using this feature you will need to familiarize yourself with on-screen calculators Also it is not allowed to use your own calculator

46 Does EPSO use numerical reasoning questions where the table is actually irrelevant and you have all the information you need in the question itself No this type of numerical reasoning questions is not common in the EPSO pre-selections as it would be quite a trick question which EPSO is not known to do

47 Does the level of difficulty of the numerical reasoning questions depend on the specialization chosen No The pre-selection phase is not designed to measure professional skills but rather a general aptitude to comprehend complex texts (Verbal Reasoning) work with number and identify trends and relationships (Numerical Reasoning) and perform well in new and unfamiliar tasks (Abstract Reasoning measuring your generic problem-solving capacity)

EPSO will have many chances to measure your professional skills at later stages in the Assessment Centre One example is the Case Study exercise In the Case Study exercise it may very well happen that economists will need to work with numbers data and economic indicators at a much higher level than in numerical reasoning while lawyers may be presented text and exercises laden with complex legal terms

However we must note that while there is no differentiation between profiles the level of difficulty of the pre-selections tests does vary for different jobs For example AST (Assistant) exams will include simpler test items than Administrator exams

48 Are geometry exercises to be expected in EPSO pre-selection tests No All EPSO numerical reasoning tests are based on tables and diagrams with the occasional text-based exercise but geometry is not among the tested skills

49 Dealing with zeros and decimals almost requires us to write down all parts of our operations Do we have time for that As we always mention in online training the first thing you should try is to find a way to avoid performing complex calculations If you are forced to do it you will make good use of the penpaper or similar device provided If you can quickly solve a number of tests without much calculation you will have time to jot down notes for some of the other tests

50 Can I choose the order of the questions eg answer first the abstract questions then the numerical or skip one question and go back to it later You can choose the order of solving the test items within one test but you cannot choose the order of the tests Please see the answer to the fourth question above

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NUMERICAL REASONING

51 Proportions variation averages seem to be the bulk of numerical reasoning questions asked in the EPSO pre-selections Where can one find a good explanation of the relevant equations Is there a cheat-sheet or something that freshens up our minds on the rules about percentages A general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet Also httpwwwalgebrahelpcom is a great math resource for example

52 Do all questions have a shortcut If we are making a lot of calculations are we going the wrong (or the long) way No Sometimes you simply need to accept the fact that there is nothing else to be done than perform the cumbersome calculations Again a shortcut can be all kinds of different things It can be a brilliant observation allowing you to answer the questions without calculating but it can also simply mean that the difference between the answer options allows you

to simplify the numbers you are working with because even rounded-up or rounded-down numbers will provide the required level of accuracy

53 Can you tell us the kind of calculations normally appears in the EPSO numerical reasoning tests The calculations themselves are never too complex addition subtraction division multiplication percentages and ratios (fractions) The trick is to figure out what calculations to perform and the best way to do that is through practice

54 What proportion of the numerical reasoning tests does EPSO display visuals and graphs in the pre-selection You will not have more than 25-30 of the tests with diagrams ndash tables still constitute the bulk of EPSOrsquos database

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ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

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ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

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SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

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SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

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SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 2: 72 Questions About EPSO EXAMS Arboreus eBook

TABLE OF CONTENTS

GENERAL QUESTIONSemspemsp4

LINGUISTSemspemsp8

ADMINISTRATORSemspemsp10

VERBAL REASONINGemspemsp13

NUMERICAL REASONINGemspemsp14

ABSTRACT REASONINGemspemsp16

SITUATIONAL JUDGEMENT TESTSemspemsp18

SERVICESemspemsp20

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GENERAL QUESTIONS

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

1 What is the age of the average applicant for the EPSO exams It is hard to tell though various sources mention that it is around 30-34 years of age Some candidates are more senior while others have just graduated ndash there is no rule

2 Which one should an applicant read first if facing a verbal or numerical reasoning question the question or the answers In both test types reading the question (and the answer options) first will allow you to focus on the relevant parts of the input data (in verbal reasoning the text in numerical reasoning the table)

Also in numerical reasoning glancing at the answer options will allow you to determine to what level of accuracy you need to make your calculations (how far apart are the answers if they are numbers)

3 If you train on paper for the Verbal and Numerical Reasoning tests will you be slower than taking the test on a computer All pre-selection exams from 2010 are done on a computer to answer the question nevertheless paper makes it a bit easier to read texts and there you can also underline certain words which is not possible on screen (though you will be given notepaper and pen at the exam centre)

4 Are multiple answers possible for a question No under the current EPSO system only one answer is possible for a question though for Situational Judgment Tests (SJTs) you will need to give the ldquomost effectiverdquo and ldquoleast effectiverdquo answer for every questionsituation you are presented

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GENERAL QUESTIONS

5 Does EPSO deduct a point for incorrect answers in the pre-selection tests Unlike the French and some other exam systems EPSO does not deduct any points for wrong answers so guessing is even more worth it if you are unsure of which answer to choose

6 Which way is better to prepare for the EPSO pre-selection doing every form of reasoning daily or focusing one day on verbal than a week on numerical etc A mixture of tests for each studypractice session you plan is recommended by the experts This will help alleviate boredom and loss of motivation as well in addition to more closely modeling what you will face at the exam

7 Can you recommend any links for training material Obviously a good place to prepare is the Online EU Training website ) Online EU Training offers Verbal Reasoning in 8 Numerical and Abstract Reasoning in two languages httpwwweutrainingeueutest_packages

If you are looking for something in print the Ultimate EU Test Book is the 1 Bestseller on the subject containing practice tests as well as abundant methodology httpwwweu-testbookcom

8 Are the EPSO tests adaptive in terms of difficulty as in the case of GMAT To the best of our knowledge it is not adaptive EPSO test forms are fixed before the exam event and the test questions put to candidates do not lsquoreactrsquo to the proportion of correct or incorrect answers you give

9 Can we pass through a question and go back afterwards Yes but limiting this to a minimum is recommended ndash navigation takes up a lot of time

10 Is there always one and only one answer to a question Yes although it may happen that the question will ask for the lsquobestrsquo answer in which case there might be other options which are somewhat accurate but still you will need to select the one answer which is the best one One exception is Situational Judgement tests where you need to select both the most effective and least effective lsquoanswersrsquo

11 If I finalize one of the 3 categories faster than the allocated time can I ldquouserdquo the saved time on one of the other categories Unfortunately no all three tests are timed separately

12 Wonrsquot there be any questions related with general EU knowledge in the test No the pre-selection now is purely cognitive ndash no knowledge-based tests

13 How does the level of difficulty of EPSOrsquos sample questions measure up to the real-life EPSO questions The sample tests on EPSOrsquos website(httpeuropaeuepsodiscoverprepa_testsample_testindex_enhtm) Based on the experience of the users of Online EU Training they are a good measure of the difficulty of the real test although some users say that the abstract reasoning tests were more difficult than the samples

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GENERAL QUESTIONS

14 Does the difficulty of the test questions used in Online EU Trainingrsquos live online EPSO trainings differs from the ones in the Online EU Training test packages The questions on the Online EU Training website cover a wide range of difficulty levels so you can practice on diverse material ndash you even have the option to select the difficulty of the test questions you wish to practice with In the webinar tests are selected based on two factors

z easy ones to better demonstrate a point

z complex ones so you get a better idea of what you can expect

15 Do you mark your answer each time or at the end of each part You mark your answer for each question and then you submit the test at the end Donrsquot worry there will be a tutorial before you start the test

16 Do more women or men pass the pre-selection The tests are designed by professionals and psychologists and are designed in such a way that they must be gender-blind

17 How many answer options do the different question types have Verbal and numerical reasoning have 4 answer options while Abstract reasoning has 5 A good place to ask for this kind of information is Online EU Trainingrsquos facebook page wwwfacebookcomeutraining

18 Does Online EU Training offer practice materials Yes ndash please check our website httpwwweutrainingeueutest

19 What identification do I need to bring to the test This should be detailed in the letter invitation message you receive from EPSO

20 What is the best way to prepare for the EPSO exams The most important thing is to practice regularly ndash preferably every day At first you should focus not on timing but to generally become familiarized with the tests ndash take your time read the texts (Verbal Reasoning) analyze the tables (Numerical Reasoning) or the figures (Abstract Reasoning) and so on Once you feel confident that you are conscious about what to pay attention to when looking at a test item you build up you speed by timing your tests and gradually decreasing the time you give yourself to answer a set number of questions

21 Is it a good idea to focus on few questions and then guess the last questions as time is running out and we donrsquot have time to think about them No donrsquot get bogged down with difficult questions ndash do not allow yourself to spend more time on one question than what is allocated ndash if you still run out of time however do make guesses ndash no penalty for wrong answers

22 Where can someone find some tests to practice for the EPSO exams There are thousands of practice tests available on Online EU Training ndash feel free to check them out on our website in the EPSO Tests menu

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GENERAL QUESTIONS

23 What is the average number of times people take an EPSO test to pass it This is very hard to answer but letrsquos look at it this way If we assume that on average 20 people apply for one spot on the reserve list it is simply impossible for everyone to get it right the first time If you should be one of the ones who will not make it the first time (which we hope will not be the case) this really depends on the number of times you are willing to try As a very subjective opinion I think with the proper amount of preparation and motivation you should be able to succeed already for the first time Although the number of candidates is always very high not everyone will put so much effort in it ndash practicing attending trainings and so on

GENERAL QUESTIONS

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LINGUISTS

24 Are the numerical and abstract reasoning questions for linguists easier than for for example economists or public administrators or is it simply adapted by the percentage you need to answer correctly in order to pass There are two factors which decrease the weight of these two tests for linguist candidates

z the pass mark is 40

z the numerical and abstract tests are marked together ndash you can pass by achieving a higher score in one test and a lower one in the other

This information is valid as of 29 October 2010

25 Are there situational judgment tests for translators No According to the information we have the reason EPSO decided against administering a Situational Judgment Test for the 2010 linguist competitions is the fact that candidates already have a lot of tests to sit (three verbal reasoning tests for example)

Scoring pass mark and invitation to the EPSO Assessment Centre for Translators and Intepreters 2010

Translators The conditions for being admitted to the Assessment Centre are the following

z you must achieve the pass mark in the admission test o Verbal Reasoning (main language) 50 (10 out of 20)

Numerical + Abstract Reasoning (aggregate) 40 (8 out of 20)

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z you must also be among the X best candidates

usually three times as many candidates are invited as there are places available

for the number of places available for each profile please check the Notice of Competition

Example Danish translators ndash places available (option 1 +2) 41 ndash approximately 120 people will be invited to the Assessment Centre

Interpreters The conditions for being admitted to the Assessment Centre are the following

z you must achieve the pass mark in the admission test

Verbal Reasoning (main language) 50 (10 out of 20)

Numerical + Abstract Reasoning (aggregate) 40 (8 out of 20)

GENERAL QUESTIONS

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LINGUISTS

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z for AD5 positions you must pass the intermediate interpreting test

z you do not have to be among the best X candidates ndash all candidates who fulfil the above will be invited to the Assessment Centre

This information is valid as of 29 October 2010

26 I will take the exam in English and French while my native language is Romanian Do you think I will have a problem with that No this is exactly the way it was meant by EPSO The pre-selections are tests are to be taken by everyone in their second language The only way for anyone to take the tests in their native language is if they are bilingual and declare one of their native languages as their second language Just be sure that you look at a lot of statistics and brush up on your related vocabulary

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ADMINISTRATORS

27 How many applications has EPSO received for the competition in 2010 51 639 applications were validated EPSO will eventually recruit (place on the reserve list) 323 candidates The number of people advancing to the Assessment Centre is unknown but is estimated at between 1000 and 2000 candidates

28 Are we in competition with the entire pool or only with the candidates in the different profiles In the pre-selection phase you are probably in competition with the entire pool as far as we know The reason for this is that the pre-selection test is a cognitive test not related to your professional skills but please take this information with a disclaimer EPSO did not publish information about how they score candidates

29 What is the next phase in the EPSO selection procedure for administrators after the pre-selection The next phase is the Assessment Centre Please see a short summary of the entire process here httpwwweutrainingeuepso_exams

30 Do specialists have greater chances to succeed in the EPSO administrators competitions If the questions refers to the various profiles then the answer is lsquoprobably yesrsquo Obviously we do not have such information about the current exam cycle but previous experience shows that the more specific a profile is the less people there are for each spot on the reserve list To read about this in more detail and see some concrete numbers visit the following link

httpwwweutrainingeutipstricks_detailsepso_exams_in_march_which_domain_to_choose

31 Is Human Resources included in European Public Administration (EPA) profile Yes mainly from an EU perspective so the EU officialsrsquo Staff Regulations is something that should be read before the Assessment Centre (though no need to deal with this at the pre-selection phase)

32 Can you clarify again the amount of time available for the EPSO AD pre-selection tests Once again this information is not publicly available that is it is not in the Notice of Competition However when candidates receive their invitations to sit the test they do receive this information Based on the experience of the users at Online EU Training the following seems to be the case

You have 35 minutes for 20 Verbal Reasoning tests and then 20 minutes for 10 Numerical Reasoning tests After this you can have an optional 10-minute break followed by 10 Abstract Reasoning tests in 10 minutes and finally 30 minutes for 20 Situational Judgment tests

This information is valid as of 29 October 2010

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CAST

33 How are the EPSO CAST Pre-selection tests scheduled Please read the official information from EPSO

INSTRUCTIONS TO CANDIDATES The admission tests to this open competition will be structured as follows

z Candidate arrives at the test centre 30 minutes before the test appointment

z Identity check candidate signs in

z On-screen tutorial 5 minutes

z Admission test a) 35 minutes

z Admission test b) 20 minutes

z Break (optional) 10 minutes maximum

z Admission test c) 10 minutes

z Admission test d) 30 minutes

z Satisfaction survey (optional)

z End of admission tests candidate signs out

Admission test a) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of verbal reasoning Time allowed 35 minutes during which you will have to answer 20 questions

Admission test b) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of numerical reasoning Time allowed 20 minutes during which you will have to answer 10 questions

Admission test c) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of abstract reasoning Time allowed 10 minutes during which you will have to answer 10 questions

Admission test d) A test comprising a series of multiple-choice questions to assess your judgement as regards various situations Time allowed 30 minutes during which you will have to answer 20 questions

This information is valid as of 29 October 2010

34 Do the different Function Groups of the EPSO CAST selection differ in difficulty Yes the current CAST exams fall into FGII and FGIII and it is a reasonable expectation that the exam for FGII positions will be slightly easier

35 Are the questions of the EPSO CAST exams easier than the questions of the Administratorsrsquo pre-selection Yes CAST verbal amp numerical tests are expected to be easier than the Administratorsrsquo (AD) pre-selection test This is because most CAST positions are equivalent to assistant (AST) positions and AST exams usually have easier tests than AD exams

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CAST

36 All those passing the EPSO CAST selection tests with 50 right answers are considered eligible for CAST Here is the official word from EPSO

ldquoThe verbal reasoning test will last for 35 minutes and will be made up of 20 questions the numerical reasoning test will last 20 minutes and will be made up of 10 questions The pass mark is 50 for the two tests combinedrdquo

Also for EPSOCAST012010 ldquoCandidates who pass the verbal and numerical reasoning tests will be invited to sit tests on EU knowledge and specific competencies within the profile selectedrdquo

And for EPSOCAST022010 ldquoYou will be notified of the results of the tests from the end of July 2010 via your EPSO account Three weeks after the candidates have been notified of the results the information provided in the online application forms of those candidates who have passed the tests will be accessible in the database to recruiting departmentsrdquo

This means that for EPSOCAST012010 a second round of testing will take place For EPSOCAST012010 all those who pass and otherwise eligible will automatically be placed on the reserve list

Source httpeuropaeuepsoapplytodaypdf_castepso_cast_01_2010_enpdf

This information is valid as of 29 October 2010

37 Do I get the 50 if I answer all verbal reasoning questions correctly and all the numerical reasoning questions incorrectly Based on the above information yes

38 How many points does answering the 20 verbal reasoning questions correctly get you The verbal reasoning test can get you 20 points the abstract reasoning test 10 points and the numerical reasoning test also 10 points In other words the number of points you can get is equal to the number of questions in the test

39 The pass mark is 50 for verbal reasoning and 50 for abstract and numerical reasoning together This means that you can score 30 on abstract reasoning and 70 on numerical reasoning and you will reach the pass mark Please also note that the pass mark does not mean you can advance to the next phase for that you also need to be in the group of X best candidates Verbal Reasoning

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VERBAL REASONING

40 If you choose a wrong answer will they deduct points from your total score No there is no penalty for wrong answers so always guess if you do not know the correct answer

41 If a verbal reasoning question is rather difficult is it better to move to the next one Yes there is no extra point for solving the harder questions If you cannot figure out how to approach the test item in the first 30 seconds just move on to the next one If you save time on the easier ones you can always come back to think more about the harder ones

42 On the contrary if the first answer is the right one I would not analyse the remaining options would this be advisable If you are confident in your assessment by all means mark the supposedly correct answer Once you have the necessary routine this is not excessive risk-taking

On the other hand if you are not sure which answer option might be the correct one you can use the process of elimination ndash discarding all those answer options that feel the least correct hoping to be left with only one

43 In verbal reasoning do you think that 35 min is enough This is a subjective question but I would say that if you apply certain methods that we cover in great detail in online trainings as well (reading the question and answers first which will allow you to focus only on the relevant parts of the text) then the roughly 100 seconds you have for a questions should be sufficient

44 Are the answer choices of the verbal reasoning questions in the EPSO pre-selection shown at the same time as the question or after the paragraph Everything related to one test item will be shown at the same time

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NUMERICAL REASONING

45 Does EPSO provide the applicants a physical calculator or should we take our own As the Online EU Training experts mentioned in our webinars it is recommended to avoid the use of the calculator as much as you can by applying estimation whenever possible When that is not possible the calculator comes into play A physical calculator has the benefit of being easier to handle but as far as we have heard the physical calculators provided are very primitive and they do not even have a memory function (for storing numbers in a longer calculation) The on-screen calculator does have this feature so if you like using this feature you will need to familiarize yourself with on-screen calculators Also it is not allowed to use your own calculator

46 Does EPSO use numerical reasoning questions where the table is actually irrelevant and you have all the information you need in the question itself No this type of numerical reasoning questions is not common in the EPSO pre-selections as it would be quite a trick question which EPSO is not known to do

47 Does the level of difficulty of the numerical reasoning questions depend on the specialization chosen No The pre-selection phase is not designed to measure professional skills but rather a general aptitude to comprehend complex texts (Verbal Reasoning) work with number and identify trends and relationships (Numerical Reasoning) and perform well in new and unfamiliar tasks (Abstract Reasoning measuring your generic problem-solving capacity)

EPSO will have many chances to measure your professional skills at later stages in the Assessment Centre One example is the Case Study exercise In the Case Study exercise it may very well happen that economists will need to work with numbers data and economic indicators at a much higher level than in numerical reasoning while lawyers may be presented text and exercises laden with complex legal terms

However we must note that while there is no differentiation between profiles the level of difficulty of the pre-selections tests does vary for different jobs For example AST (Assistant) exams will include simpler test items than Administrator exams

48 Are geometry exercises to be expected in EPSO pre-selection tests No All EPSO numerical reasoning tests are based on tables and diagrams with the occasional text-based exercise but geometry is not among the tested skills

49 Dealing with zeros and decimals almost requires us to write down all parts of our operations Do we have time for that As we always mention in online training the first thing you should try is to find a way to avoid performing complex calculations If you are forced to do it you will make good use of the penpaper or similar device provided If you can quickly solve a number of tests without much calculation you will have time to jot down notes for some of the other tests

50 Can I choose the order of the questions eg answer first the abstract questions then the numerical or skip one question and go back to it later You can choose the order of solving the test items within one test but you cannot choose the order of the tests Please see the answer to the fourth question above

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NUMERICAL REASONING

51 Proportions variation averages seem to be the bulk of numerical reasoning questions asked in the EPSO pre-selections Where can one find a good explanation of the relevant equations Is there a cheat-sheet or something that freshens up our minds on the rules about percentages A general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet Also httpwwwalgebrahelpcom is a great math resource for example

52 Do all questions have a shortcut If we are making a lot of calculations are we going the wrong (or the long) way No Sometimes you simply need to accept the fact that there is nothing else to be done than perform the cumbersome calculations Again a shortcut can be all kinds of different things It can be a brilliant observation allowing you to answer the questions without calculating but it can also simply mean that the difference between the answer options allows you

to simplify the numbers you are working with because even rounded-up or rounded-down numbers will provide the required level of accuracy

53 Can you tell us the kind of calculations normally appears in the EPSO numerical reasoning tests The calculations themselves are never too complex addition subtraction division multiplication percentages and ratios (fractions) The trick is to figure out what calculations to perform and the best way to do that is through practice

54 What proportion of the numerical reasoning tests does EPSO display visuals and graphs in the pre-selection You will not have more than 25-30 of the tests with diagrams ndash tables still constitute the bulk of EPSOrsquos database

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ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

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ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

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SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

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SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

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SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 3: 72 Questions About EPSO EXAMS Arboreus eBook

ARBOREUS

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GENERAL QUESTIONS

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

1 What is the age of the average applicant for the EPSO exams It is hard to tell though various sources mention that it is around 30-34 years of age Some candidates are more senior while others have just graduated ndash there is no rule

2 Which one should an applicant read first if facing a verbal or numerical reasoning question the question or the answers In both test types reading the question (and the answer options) first will allow you to focus on the relevant parts of the input data (in verbal reasoning the text in numerical reasoning the table)

Also in numerical reasoning glancing at the answer options will allow you to determine to what level of accuracy you need to make your calculations (how far apart are the answers if they are numbers)

3 If you train on paper for the Verbal and Numerical Reasoning tests will you be slower than taking the test on a computer All pre-selection exams from 2010 are done on a computer to answer the question nevertheless paper makes it a bit easier to read texts and there you can also underline certain words which is not possible on screen (though you will be given notepaper and pen at the exam centre)

4 Are multiple answers possible for a question No under the current EPSO system only one answer is possible for a question though for Situational Judgment Tests (SJTs) you will need to give the ldquomost effectiverdquo and ldquoleast effectiverdquo answer for every questionsituation you are presented

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GENERAL QUESTIONS

5 Does EPSO deduct a point for incorrect answers in the pre-selection tests Unlike the French and some other exam systems EPSO does not deduct any points for wrong answers so guessing is even more worth it if you are unsure of which answer to choose

6 Which way is better to prepare for the EPSO pre-selection doing every form of reasoning daily or focusing one day on verbal than a week on numerical etc A mixture of tests for each studypractice session you plan is recommended by the experts This will help alleviate boredom and loss of motivation as well in addition to more closely modeling what you will face at the exam

7 Can you recommend any links for training material Obviously a good place to prepare is the Online EU Training website ) Online EU Training offers Verbal Reasoning in 8 Numerical and Abstract Reasoning in two languages httpwwweutrainingeueutest_packages

If you are looking for something in print the Ultimate EU Test Book is the 1 Bestseller on the subject containing practice tests as well as abundant methodology httpwwweu-testbookcom

8 Are the EPSO tests adaptive in terms of difficulty as in the case of GMAT To the best of our knowledge it is not adaptive EPSO test forms are fixed before the exam event and the test questions put to candidates do not lsquoreactrsquo to the proportion of correct or incorrect answers you give

9 Can we pass through a question and go back afterwards Yes but limiting this to a minimum is recommended ndash navigation takes up a lot of time

10 Is there always one and only one answer to a question Yes although it may happen that the question will ask for the lsquobestrsquo answer in which case there might be other options which are somewhat accurate but still you will need to select the one answer which is the best one One exception is Situational Judgement tests where you need to select both the most effective and least effective lsquoanswersrsquo

11 If I finalize one of the 3 categories faster than the allocated time can I ldquouserdquo the saved time on one of the other categories Unfortunately no all three tests are timed separately

12 Wonrsquot there be any questions related with general EU knowledge in the test No the pre-selection now is purely cognitive ndash no knowledge-based tests

13 How does the level of difficulty of EPSOrsquos sample questions measure up to the real-life EPSO questions The sample tests on EPSOrsquos website(httpeuropaeuepsodiscoverprepa_testsample_testindex_enhtm) Based on the experience of the users of Online EU Training they are a good measure of the difficulty of the real test although some users say that the abstract reasoning tests were more difficult than the samples

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GENERAL QUESTIONS

14 Does the difficulty of the test questions used in Online EU Trainingrsquos live online EPSO trainings differs from the ones in the Online EU Training test packages The questions on the Online EU Training website cover a wide range of difficulty levels so you can practice on diverse material ndash you even have the option to select the difficulty of the test questions you wish to practice with In the webinar tests are selected based on two factors

z easy ones to better demonstrate a point

z complex ones so you get a better idea of what you can expect

15 Do you mark your answer each time or at the end of each part You mark your answer for each question and then you submit the test at the end Donrsquot worry there will be a tutorial before you start the test

16 Do more women or men pass the pre-selection The tests are designed by professionals and psychologists and are designed in such a way that they must be gender-blind

17 How many answer options do the different question types have Verbal and numerical reasoning have 4 answer options while Abstract reasoning has 5 A good place to ask for this kind of information is Online EU Trainingrsquos facebook page wwwfacebookcomeutraining

18 Does Online EU Training offer practice materials Yes ndash please check our website httpwwweutrainingeueutest

19 What identification do I need to bring to the test This should be detailed in the letter invitation message you receive from EPSO

20 What is the best way to prepare for the EPSO exams The most important thing is to practice regularly ndash preferably every day At first you should focus not on timing but to generally become familiarized with the tests ndash take your time read the texts (Verbal Reasoning) analyze the tables (Numerical Reasoning) or the figures (Abstract Reasoning) and so on Once you feel confident that you are conscious about what to pay attention to when looking at a test item you build up you speed by timing your tests and gradually decreasing the time you give yourself to answer a set number of questions

21 Is it a good idea to focus on few questions and then guess the last questions as time is running out and we donrsquot have time to think about them No donrsquot get bogged down with difficult questions ndash do not allow yourself to spend more time on one question than what is allocated ndash if you still run out of time however do make guesses ndash no penalty for wrong answers

22 Where can someone find some tests to practice for the EPSO exams There are thousands of practice tests available on Online EU Training ndash feel free to check them out on our website in the EPSO Tests menu

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GENERAL QUESTIONS

23 What is the average number of times people take an EPSO test to pass it This is very hard to answer but letrsquos look at it this way If we assume that on average 20 people apply for one spot on the reserve list it is simply impossible for everyone to get it right the first time If you should be one of the ones who will not make it the first time (which we hope will not be the case) this really depends on the number of times you are willing to try As a very subjective opinion I think with the proper amount of preparation and motivation you should be able to succeed already for the first time Although the number of candidates is always very high not everyone will put so much effort in it ndash practicing attending trainings and so on

GENERAL QUESTIONS

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LINGUISTS

24 Are the numerical and abstract reasoning questions for linguists easier than for for example economists or public administrators or is it simply adapted by the percentage you need to answer correctly in order to pass There are two factors which decrease the weight of these two tests for linguist candidates

z the pass mark is 40

z the numerical and abstract tests are marked together ndash you can pass by achieving a higher score in one test and a lower one in the other

This information is valid as of 29 October 2010

25 Are there situational judgment tests for translators No According to the information we have the reason EPSO decided against administering a Situational Judgment Test for the 2010 linguist competitions is the fact that candidates already have a lot of tests to sit (three verbal reasoning tests for example)

Scoring pass mark and invitation to the EPSO Assessment Centre for Translators and Intepreters 2010

Translators The conditions for being admitted to the Assessment Centre are the following

z you must achieve the pass mark in the admission test o Verbal Reasoning (main language) 50 (10 out of 20)

Numerical + Abstract Reasoning (aggregate) 40 (8 out of 20)

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z you must also be among the X best candidates

usually three times as many candidates are invited as there are places available

for the number of places available for each profile please check the Notice of Competition

Example Danish translators ndash places available (option 1 +2) 41 ndash approximately 120 people will be invited to the Assessment Centre

Interpreters The conditions for being admitted to the Assessment Centre are the following

z you must achieve the pass mark in the admission test

Verbal Reasoning (main language) 50 (10 out of 20)

Numerical + Abstract Reasoning (aggregate) 40 (8 out of 20)

GENERAL QUESTIONS

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LINGUISTS

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z for AD5 positions you must pass the intermediate interpreting test

z you do not have to be among the best X candidates ndash all candidates who fulfil the above will be invited to the Assessment Centre

This information is valid as of 29 October 2010

26 I will take the exam in English and French while my native language is Romanian Do you think I will have a problem with that No this is exactly the way it was meant by EPSO The pre-selections are tests are to be taken by everyone in their second language The only way for anyone to take the tests in their native language is if they are bilingual and declare one of their native languages as their second language Just be sure that you look at a lot of statistics and brush up on your related vocabulary

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ADMINISTRATORS

27 How many applications has EPSO received for the competition in 2010 51 639 applications were validated EPSO will eventually recruit (place on the reserve list) 323 candidates The number of people advancing to the Assessment Centre is unknown but is estimated at between 1000 and 2000 candidates

28 Are we in competition with the entire pool or only with the candidates in the different profiles In the pre-selection phase you are probably in competition with the entire pool as far as we know The reason for this is that the pre-selection test is a cognitive test not related to your professional skills but please take this information with a disclaimer EPSO did not publish information about how they score candidates

29 What is the next phase in the EPSO selection procedure for administrators after the pre-selection The next phase is the Assessment Centre Please see a short summary of the entire process here httpwwweutrainingeuepso_exams

30 Do specialists have greater chances to succeed in the EPSO administrators competitions If the questions refers to the various profiles then the answer is lsquoprobably yesrsquo Obviously we do not have such information about the current exam cycle but previous experience shows that the more specific a profile is the less people there are for each spot on the reserve list To read about this in more detail and see some concrete numbers visit the following link

httpwwweutrainingeutipstricks_detailsepso_exams_in_march_which_domain_to_choose

31 Is Human Resources included in European Public Administration (EPA) profile Yes mainly from an EU perspective so the EU officialsrsquo Staff Regulations is something that should be read before the Assessment Centre (though no need to deal with this at the pre-selection phase)

32 Can you clarify again the amount of time available for the EPSO AD pre-selection tests Once again this information is not publicly available that is it is not in the Notice of Competition However when candidates receive their invitations to sit the test they do receive this information Based on the experience of the users at Online EU Training the following seems to be the case

You have 35 minutes for 20 Verbal Reasoning tests and then 20 minutes for 10 Numerical Reasoning tests After this you can have an optional 10-minute break followed by 10 Abstract Reasoning tests in 10 minutes and finally 30 minutes for 20 Situational Judgment tests

This information is valid as of 29 October 2010

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CAST

33 How are the EPSO CAST Pre-selection tests scheduled Please read the official information from EPSO

INSTRUCTIONS TO CANDIDATES The admission tests to this open competition will be structured as follows

z Candidate arrives at the test centre 30 minutes before the test appointment

z Identity check candidate signs in

z On-screen tutorial 5 minutes

z Admission test a) 35 minutes

z Admission test b) 20 minutes

z Break (optional) 10 minutes maximum

z Admission test c) 10 minutes

z Admission test d) 30 minutes

z Satisfaction survey (optional)

z End of admission tests candidate signs out

Admission test a) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of verbal reasoning Time allowed 35 minutes during which you will have to answer 20 questions

Admission test b) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of numerical reasoning Time allowed 20 minutes during which you will have to answer 10 questions

Admission test c) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of abstract reasoning Time allowed 10 minutes during which you will have to answer 10 questions

Admission test d) A test comprising a series of multiple-choice questions to assess your judgement as regards various situations Time allowed 30 minutes during which you will have to answer 20 questions

This information is valid as of 29 October 2010

34 Do the different Function Groups of the EPSO CAST selection differ in difficulty Yes the current CAST exams fall into FGII and FGIII and it is a reasonable expectation that the exam for FGII positions will be slightly easier

35 Are the questions of the EPSO CAST exams easier than the questions of the Administratorsrsquo pre-selection Yes CAST verbal amp numerical tests are expected to be easier than the Administratorsrsquo (AD) pre-selection test This is because most CAST positions are equivalent to assistant (AST) positions and AST exams usually have easier tests than AD exams

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CAST

36 All those passing the EPSO CAST selection tests with 50 right answers are considered eligible for CAST Here is the official word from EPSO

ldquoThe verbal reasoning test will last for 35 minutes and will be made up of 20 questions the numerical reasoning test will last 20 minutes and will be made up of 10 questions The pass mark is 50 for the two tests combinedrdquo

Also for EPSOCAST012010 ldquoCandidates who pass the verbal and numerical reasoning tests will be invited to sit tests on EU knowledge and specific competencies within the profile selectedrdquo

And for EPSOCAST022010 ldquoYou will be notified of the results of the tests from the end of July 2010 via your EPSO account Three weeks after the candidates have been notified of the results the information provided in the online application forms of those candidates who have passed the tests will be accessible in the database to recruiting departmentsrdquo

This means that for EPSOCAST012010 a second round of testing will take place For EPSOCAST012010 all those who pass and otherwise eligible will automatically be placed on the reserve list

Source httpeuropaeuepsoapplytodaypdf_castepso_cast_01_2010_enpdf

This information is valid as of 29 October 2010

37 Do I get the 50 if I answer all verbal reasoning questions correctly and all the numerical reasoning questions incorrectly Based on the above information yes

38 How many points does answering the 20 verbal reasoning questions correctly get you The verbal reasoning test can get you 20 points the abstract reasoning test 10 points and the numerical reasoning test also 10 points In other words the number of points you can get is equal to the number of questions in the test

39 The pass mark is 50 for verbal reasoning and 50 for abstract and numerical reasoning together This means that you can score 30 on abstract reasoning and 70 on numerical reasoning and you will reach the pass mark Please also note that the pass mark does not mean you can advance to the next phase for that you also need to be in the group of X best candidates Verbal Reasoning

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VERBAL REASONING

40 If you choose a wrong answer will they deduct points from your total score No there is no penalty for wrong answers so always guess if you do not know the correct answer

41 If a verbal reasoning question is rather difficult is it better to move to the next one Yes there is no extra point for solving the harder questions If you cannot figure out how to approach the test item in the first 30 seconds just move on to the next one If you save time on the easier ones you can always come back to think more about the harder ones

42 On the contrary if the first answer is the right one I would not analyse the remaining options would this be advisable If you are confident in your assessment by all means mark the supposedly correct answer Once you have the necessary routine this is not excessive risk-taking

On the other hand if you are not sure which answer option might be the correct one you can use the process of elimination ndash discarding all those answer options that feel the least correct hoping to be left with only one

43 In verbal reasoning do you think that 35 min is enough This is a subjective question but I would say that if you apply certain methods that we cover in great detail in online trainings as well (reading the question and answers first which will allow you to focus only on the relevant parts of the text) then the roughly 100 seconds you have for a questions should be sufficient

44 Are the answer choices of the verbal reasoning questions in the EPSO pre-selection shown at the same time as the question or after the paragraph Everything related to one test item will be shown at the same time

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NUMERICAL REASONING

45 Does EPSO provide the applicants a physical calculator or should we take our own As the Online EU Training experts mentioned in our webinars it is recommended to avoid the use of the calculator as much as you can by applying estimation whenever possible When that is not possible the calculator comes into play A physical calculator has the benefit of being easier to handle but as far as we have heard the physical calculators provided are very primitive and they do not even have a memory function (for storing numbers in a longer calculation) The on-screen calculator does have this feature so if you like using this feature you will need to familiarize yourself with on-screen calculators Also it is not allowed to use your own calculator

46 Does EPSO use numerical reasoning questions where the table is actually irrelevant and you have all the information you need in the question itself No this type of numerical reasoning questions is not common in the EPSO pre-selections as it would be quite a trick question which EPSO is not known to do

47 Does the level of difficulty of the numerical reasoning questions depend on the specialization chosen No The pre-selection phase is not designed to measure professional skills but rather a general aptitude to comprehend complex texts (Verbal Reasoning) work with number and identify trends and relationships (Numerical Reasoning) and perform well in new and unfamiliar tasks (Abstract Reasoning measuring your generic problem-solving capacity)

EPSO will have many chances to measure your professional skills at later stages in the Assessment Centre One example is the Case Study exercise In the Case Study exercise it may very well happen that economists will need to work with numbers data and economic indicators at a much higher level than in numerical reasoning while lawyers may be presented text and exercises laden with complex legal terms

However we must note that while there is no differentiation between profiles the level of difficulty of the pre-selections tests does vary for different jobs For example AST (Assistant) exams will include simpler test items than Administrator exams

48 Are geometry exercises to be expected in EPSO pre-selection tests No All EPSO numerical reasoning tests are based on tables and diagrams with the occasional text-based exercise but geometry is not among the tested skills

49 Dealing with zeros and decimals almost requires us to write down all parts of our operations Do we have time for that As we always mention in online training the first thing you should try is to find a way to avoid performing complex calculations If you are forced to do it you will make good use of the penpaper or similar device provided If you can quickly solve a number of tests without much calculation you will have time to jot down notes for some of the other tests

50 Can I choose the order of the questions eg answer first the abstract questions then the numerical or skip one question and go back to it later You can choose the order of solving the test items within one test but you cannot choose the order of the tests Please see the answer to the fourth question above

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NUMERICAL REASONING

51 Proportions variation averages seem to be the bulk of numerical reasoning questions asked in the EPSO pre-selections Where can one find a good explanation of the relevant equations Is there a cheat-sheet or something that freshens up our minds on the rules about percentages A general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet Also httpwwwalgebrahelpcom is a great math resource for example

52 Do all questions have a shortcut If we are making a lot of calculations are we going the wrong (or the long) way No Sometimes you simply need to accept the fact that there is nothing else to be done than perform the cumbersome calculations Again a shortcut can be all kinds of different things It can be a brilliant observation allowing you to answer the questions without calculating but it can also simply mean that the difference between the answer options allows you

to simplify the numbers you are working with because even rounded-up or rounded-down numbers will provide the required level of accuracy

53 Can you tell us the kind of calculations normally appears in the EPSO numerical reasoning tests The calculations themselves are never too complex addition subtraction division multiplication percentages and ratios (fractions) The trick is to figure out what calculations to perform and the best way to do that is through practice

54 What proportion of the numerical reasoning tests does EPSO display visuals and graphs in the pre-selection You will not have more than 25-30 of the tests with diagrams ndash tables still constitute the bulk of EPSOrsquos database

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ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

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ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

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SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

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SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

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SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 4: 72 Questions About EPSO EXAMS Arboreus eBook

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GENERAL QUESTIONS

5 Does EPSO deduct a point for incorrect answers in the pre-selection tests Unlike the French and some other exam systems EPSO does not deduct any points for wrong answers so guessing is even more worth it if you are unsure of which answer to choose

6 Which way is better to prepare for the EPSO pre-selection doing every form of reasoning daily or focusing one day on verbal than a week on numerical etc A mixture of tests for each studypractice session you plan is recommended by the experts This will help alleviate boredom and loss of motivation as well in addition to more closely modeling what you will face at the exam

7 Can you recommend any links for training material Obviously a good place to prepare is the Online EU Training website ) Online EU Training offers Verbal Reasoning in 8 Numerical and Abstract Reasoning in two languages httpwwweutrainingeueutest_packages

If you are looking for something in print the Ultimate EU Test Book is the 1 Bestseller on the subject containing practice tests as well as abundant methodology httpwwweu-testbookcom

8 Are the EPSO tests adaptive in terms of difficulty as in the case of GMAT To the best of our knowledge it is not adaptive EPSO test forms are fixed before the exam event and the test questions put to candidates do not lsquoreactrsquo to the proportion of correct or incorrect answers you give

9 Can we pass through a question and go back afterwards Yes but limiting this to a minimum is recommended ndash navigation takes up a lot of time

10 Is there always one and only one answer to a question Yes although it may happen that the question will ask for the lsquobestrsquo answer in which case there might be other options which are somewhat accurate but still you will need to select the one answer which is the best one One exception is Situational Judgement tests where you need to select both the most effective and least effective lsquoanswersrsquo

11 If I finalize one of the 3 categories faster than the allocated time can I ldquouserdquo the saved time on one of the other categories Unfortunately no all three tests are timed separately

12 Wonrsquot there be any questions related with general EU knowledge in the test No the pre-selection now is purely cognitive ndash no knowledge-based tests

13 How does the level of difficulty of EPSOrsquos sample questions measure up to the real-life EPSO questions The sample tests on EPSOrsquos website(httpeuropaeuepsodiscoverprepa_testsample_testindex_enhtm) Based on the experience of the users of Online EU Training they are a good measure of the difficulty of the real test although some users say that the abstract reasoning tests were more difficult than the samples

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GENERAL QUESTIONS

14 Does the difficulty of the test questions used in Online EU Trainingrsquos live online EPSO trainings differs from the ones in the Online EU Training test packages The questions on the Online EU Training website cover a wide range of difficulty levels so you can practice on diverse material ndash you even have the option to select the difficulty of the test questions you wish to practice with In the webinar tests are selected based on two factors

z easy ones to better demonstrate a point

z complex ones so you get a better idea of what you can expect

15 Do you mark your answer each time or at the end of each part You mark your answer for each question and then you submit the test at the end Donrsquot worry there will be a tutorial before you start the test

16 Do more women or men pass the pre-selection The tests are designed by professionals and psychologists and are designed in such a way that they must be gender-blind

17 How many answer options do the different question types have Verbal and numerical reasoning have 4 answer options while Abstract reasoning has 5 A good place to ask for this kind of information is Online EU Trainingrsquos facebook page wwwfacebookcomeutraining

18 Does Online EU Training offer practice materials Yes ndash please check our website httpwwweutrainingeueutest

19 What identification do I need to bring to the test This should be detailed in the letter invitation message you receive from EPSO

20 What is the best way to prepare for the EPSO exams The most important thing is to practice regularly ndash preferably every day At first you should focus not on timing but to generally become familiarized with the tests ndash take your time read the texts (Verbal Reasoning) analyze the tables (Numerical Reasoning) or the figures (Abstract Reasoning) and so on Once you feel confident that you are conscious about what to pay attention to when looking at a test item you build up you speed by timing your tests and gradually decreasing the time you give yourself to answer a set number of questions

21 Is it a good idea to focus on few questions and then guess the last questions as time is running out and we donrsquot have time to think about them No donrsquot get bogged down with difficult questions ndash do not allow yourself to spend more time on one question than what is allocated ndash if you still run out of time however do make guesses ndash no penalty for wrong answers

22 Where can someone find some tests to practice for the EPSO exams There are thousands of practice tests available on Online EU Training ndash feel free to check them out on our website in the EPSO Tests menu

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GENERAL QUESTIONS

23 What is the average number of times people take an EPSO test to pass it This is very hard to answer but letrsquos look at it this way If we assume that on average 20 people apply for one spot on the reserve list it is simply impossible for everyone to get it right the first time If you should be one of the ones who will not make it the first time (which we hope will not be the case) this really depends on the number of times you are willing to try As a very subjective opinion I think with the proper amount of preparation and motivation you should be able to succeed already for the first time Although the number of candidates is always very high not everyone will put so much effort in it ndash practicing attending trainings and so on

GENERAL QUESTIONS

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LINGUISTS

24 Are the numerical and abstract reasoning questions for linguists easier than for for example economists or public administrators or is it simply adapted by the percentage you need to answer correctly in order to pass There are two factors which decrease the weight of these two tests for linguist candidates

z the pass mark is 40

z the numerical and abstract tests are marked together ndash you can pass by achieving a higher score in one test and a lower one in the other

This information is valid as of 29 October 2010

25 Are there situational judgment tests for translators No According to the information we have the reason EPSO decided against administering a Situational Judgment Test for the 2010 linguist competitions is the fact that candidates already have a lot of tests to sit (three verbal reasoning tests for example)

Scoring pass mark and invitation to the EPSO Assessment Centre for Translators and Intepreters 2010

Translators The conditions for being admitted to the Assessment Centre are the following

z you must achieve the pass mark in the admission test o Verbal Reasoning (main language) 50 (10 out of 20)

Numerical + Abstract Reasoning (aggregate) 40 (8 out of 20)

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z you must also be among the X best candidates

usually three times as many candidates are invited as there are places available

for the number of places available for each profile please check the Notice of Competition

Example Danish translators ndash places available (option 1 +2) 41 ndash approximately 120 people will be invited to the Assessment Centre

Interpreters The conditions for being admitted to the Assessment Centre are the following

z you must achieve the pass mark in the admission test

Verbal Reasoning (main language) 50 (10 out of 20)

Numerical + Abstract Reasoning (aggregate) 40 (8 out of 20)

GENERAL QUESTIONS

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LINGUISTS

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z for AD5 positions you must pass the intermediate interpreting test

z you do not have to be among the best X candidates ndash all candidates who fulfil the above will be invited to the Assessment Centre

This information is valid as of 29 October 2010

26 I will take the exam in English and French while my native language is Romanian Do you think I will have a problem with that No this is exactly the way it was meant by EPSO The pre-selections are tests are to be taken by everyone in their second language The only way for anyone to take the tests in their native language is if they are bilingual and declare one of their native languages as their second language Just be sure that you look at a lot of statistics and brush up on your related vocabulary

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ADMINISTRATORS

27 How many applications has EPSO received for the competition in 2010 51 639 applications were validated EPSO will eventually recruit (place on the reserve list) 323 candidates The number of people advancing to the Assessment Centre is unknown but is estimated at between 1000 and 2000 candidates

28 Are we in competition with the entire pool or only with the candidates in the different profiles In the pre-selection phase you are probably in competition with the entire pool as far as we know The reason for this is that the pre-selection test is a cognitive test not related to your professional skills but please take this information with a disclaimer EPSO did not publish information about how they score candidates

29 What is the next phase in the EPSO selection procedure for administrators after the pre-selection The next phase is the Assessment Centre Please see a short summary of the entire process here httpwwweutrainingeuepso_exams

30 Do specialists have greater chances to succeed in the EPSO administrators competitions If the questions refers to the various profiles then the answer is lsquoprobably yesrsquo Obviously we do not have such information about the current exam cycle but previous experience shows that the more specific a profile is the less people there are for each spot on the reserve list To read about this in more detail and see some concrete numbers visit the following link

httpwwweutrainingeutipstricks_detailsepso_exams_in_march_which_domain_to_choose

31 Is Human Resources included in European Public Administration (EPA) profile Yes mainly from an EU perspective so the EU officialsrsquo Staff Regulations is something that should be read before the Assessment Centre (though no need to deal with this at the pre-selection phase)

32 Can you clarify again the amount of time available for the EPSO AD pre-selection tests Once again this information is not publicly available that is it is not in the Notice of Competition However when candidates receive their invitations to sit the test they do receive this information Based on the experience of the users at Online EU Training the following seems to be the case

You have 35 minutes for 20 Verbal Reasoning tests and then 20 minutes for 10 Numerical Reasoning tests After this you can have an optional 10-minute break followed by 10 Abstract Reasoning tests in 10 minutes and finally 30 minutes for 20 Situational Judgment tests

This information is valid as of 29 October 2010

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CAST

33 How are the EPSO CAST Pre-selection tests scheduled Please read the official information from EPSO

INSTRUCTIONS TO CANDIDATES The admission tests to this open competition will be structured as follows

z Candidate arrives at the test centre 30 minutes before the test appointment

z Identity check candidate signs in

z On-screen tutorial 5 minutes

z Admission test a) 35 minutes

z Admission test b) 20 minutes

z Break (optional) 10 minutes maximum

z Admission test c) 10 minutes

z Admission test d) 30 minutes

z Satisfaction survey (optional)

z End of admission tests candidate signs out

Admission test a) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of verbal reasoning Time allowed 35 minutes during which you will have to answer 20 questions

Admission test b) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of numerical reasoning Time allowed 20 minutes during which you will have to answer 10 questions

Admission test c) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of abstract reasoning Time allowed 10 minutes during which you will have to answer 10 questions

Admission test d) A test comprising a series of multiple-choice questions to assess your judgement as regards various situations Time allowed 30 minutes during which you will have to answer 20 questions

This information is valid as of 29 October 2010

34 Do the different Function Groups of the EPSO CAST selection differ in difficulty Yes the current CAST exams fall into FGII and FGIII and it is a reasonable expectation that the exam for FGII positions will be slightly easier

35 Are the questions of the EPSO CAST exams easier than the questions of the Administratorsrsquo pre-selection Yes CAST verbal amp numerical tests are expected to be easier than the Administratorsrsquo (AD) pre-selection test This is because most CAST positions are equivalent to assistant (AST) positions and AST exams usually have easier tests than AD exams

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CAST

36 All those passing the EPSO CAST selection tests with 50 right answers are considered eligible for CAST Here is the official word from EPSO

ldquoThe verbal reasoning test will last for 35 minutes and will be made up of 20 questions the numerical reasoning test will last 20 minutes and will be made up of 10 questions The pass mark is 50 for the two tests combinedrdquo

Also for EPSOCAST012010 ldquoCandidates who pass the verbal and numerical reasoning tests will be invited to sit tests on EU knowledge and specific competencies within the profile selectedrdquo

And for EPSOCAST022010 ldquoYou will be notified of the results of the tests from the end of July 2010 via your EPSO account Three weeks after the candidates have been notified of the results the information provided in the online application forms of those candidates who have passed the tests will be accessible in the database to recruiting departmentsrdquo

This means that for EPSOCAST012010 a second round of testing will take place For EPSOCAST012010 all those who pass and otherwise eligible will automatically be placed on the reserve list

Source httpeuropaeuepsoapplytodaypdf_castepso_cast_01_2010_enpdf

This information is valid as of 29 October 2010

37 Do I get the 50 if I answer all verbal reasoning questions correctly and all the numerical reasoning questions incorrectly Based on the above information yes

38 How many points does answering the 20 verbal reasoning questions correctly get you The verbal reasoning test can get you 20 points the abstract reasoning test 10 points and the numerical reasoning test also 10 points In other words the number of points you can get is equal to the number of questions in the test

39 The pass mark is 50 for verbal reasoning and 50 for abstract and numerical reasoning together This means that you can score 30 on abstract reasoning and 70 on numerical reasoning and you will reach the pass mark Please also note that the pass mark does not mean you can advance to the next phase for that you also need to be in the group of X best candidates Verbal Reasoning

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VERBAL REASONING

40 If you choose a wrong answer will they deduct points from your total score No there is no penalty for wrong answers so always guess if you do not know the correct answer

41 If a verbal reasoning question is rather difficult is it better to move to the next one Yes there is no extra point for solving the harder questions If you cannot figure out how to approach the test item in the first 30 seconds just move on to the next one If you save time on the easier ones you can always come back to think more about the harder ones

42 On the contrary if the first answer is the right one I would not analyse the remaining options would this be advisable If you are confident in your assessment by all means mark the supposedly correct answer Once you have the necessary routine this is not excessive risk-taking

On the other hand if you are not sure which answer option might be the correct one you can use the process of elimination ndash discarding all those answer options that feel the least correct hoping to be left with only one

43 In verbal reasoning do you think that 35 min is enough This is a subjective question but I would say that if you apply certain methods that we cover in great detail in online trainings as well (reading the question and answers first which will allow you to focus only on the relevant parts of the text) then the roughly 100 seconds you have for a questions should be sufficient

44 Are the answer choices of the verbal reasoning questions in the EPSO pre-selection shown at the same time as the question or after the paragraph Everything related to one test item will be shown at the same time

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NUMERICAL REASONING

45 Does EPSO provide the applicants a physical calculator or should we take our own As the Online EU Training experts mentioned in our webinars it is recommended to avoid the use of the calculator as much as you can by applying estimation whenever possible When that is not possible the calculator comes into play A physical calculator has the benefit of being easier to handle but as far as we have heard the physical calculators provided are very primitive and they do not even have a memory function (for storing numbers in a longer calculation) The on-screen calculator does have this feature so if you like using this feature you will need to familiarize yourself with on-screen calculators Also it is not allowed to use your own calculator

46 Does EPSO use numerical reasoning questions where the table is actually irrelevant and you have all the information you need in the question itself No this type of numerical reasoning questions is not common in the EPSO pre-selections as it would be quite a trick question which EPSO is not known to do

47 Does the level of difficulty of the numerical reasoning questions depend on the specialization chosen No The pre-selection phase is not designed to measure professional skills but rather a general aptitude to comprehend complex texts (Verbal Reasoning) work with number and identify trends and relationships (Numerical Reasoning) and perform well in new and unfamiliar tasks (Abstract Reasoning measuring your generic problem-solving capacity)

EPSO will have many chances to measure your professional skills at later stages in the Assessment Centre One example is the Case Study exercise In the Case Study exercise it may very well happen that economists will need to work with numbers data and economic indicators at a much higher level than in numerical reasoning while lawyers may be presented text and exercises laden with complex legal terms

However we must note that while there is no differentiation between profiles the level of difficulty of the pre-selections tests does vary for different jobs For example AST (Assistant) exams will include simpler test items than Administrator exams

48 Are geometry exercises to be expected in EPSO pre-selection tests No All EPSO numerical reasoning tests are based on tables and diagrams with the occasional text-based exercise but geometry is not among the tested skills

49 Dealing with zeros and decimals almost requires us to write down all parts of our operations Do we have time for that As we always mention in online training the first thing you should try is to find a way to avoid performing complex calculations If you are forced to do it you will make good use of the penpaper or similar device provided If you can quickly solve a number of tests without much calculation you will have time to jot down notes for some of the other tests

50 Can I choose the order of the questions eg answer first the abstract questions then the numerical or skip one question and go back to it later You can choose the order of solving the test items within one test but you cannot choose the order of the tests Please see the answer to the fourth question above

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NUMERICAL REASONING

51 Proportions variation averages seem to be the bulk of numerical reasoning questions asked in the EPSO pre-selections Where can one find a good explanation of the relevant equations Is there a cheat-sheet or something that freshens up our minds on the rules about percentages A general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet Also httpwwwalgebrahelpcom is a great math resource for example

52 Do all questions have a shortcut If we are making a lot of calculations are we going the wrong (or the long) way No Sometimes you simply need to accept the fact that there is nothing else to be done than perform the cumbersome calculations Again a shortcut can be all kinds of different things It can be a brilliant observation allowing you to answer the questions without calculating but it can also simply mean that the difference between the answer options allows you

to simplify the numbers you are working with because even rounded-up or rounded-down numbers will provide the required level of accuracy

53 Can you tell us the kind of calculations normally appears in the EPSO numerical reasoning tests The calculations themselves are never too complex addition subtraction division multiplication percentages and ratios (fractions) The trick is to figure out what calculations to perform and the best way to do that is through practice

54 What proportion of the numerical reasoning tests does EPSO display visuals and graphs in the pre-selection You will not have more than 25-30 of the tests with diagrams ndash tables still constitute the bulk of EPSOrsquos database

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ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

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ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

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SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

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SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

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SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 5: 72 Questions About EPSO EXAMS Arboreus eBook

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GENERAL QUESTIONS

14 Does the difficulty of the test questions used in Online EU Trainingrsquos live online EPSO trainings differs from the ones in the Online EU Training test packages The questions on the Online EU Training website cover a wide range of difficulty levels so you can practice on diverse material ndash you even have the option to select the difficulty of the test questions you wish to practice with In the webinar tests are selected based on two factors

z easy ones to better demonstrate a point

z complex ones so you get a better idea of what you can expect

15 Do you mark your answer each time or at the end of each part You mark your answer for each question and then you submit the test at the end Donrsquot worry there will be a tutorial before you start the test

16 Do more women or men pass the pre-selection The tests are designed by professionals and psychologists and are designed in such a way that they must be gender-blind

17 How many answer options do the different question types have Verbal and numerical reasoning have 4 answer options while Abstract reasoning has 5 A good place to ask for this kind of information is Online EU Trainingrsquos facebook page wwwfacebookcomeutraining

18 Does Online EU Training offer practice materials Yes ndash please check our website httpwwweutrainingeueutest

19 What identification do I need to bring to the test This should be detailed in the letter invitation message you receive from EPSO

20 What is the best way to prepare for the EPSO exams The most important thing is to practice regularly ndash preferably every day At first you should focus not on timing but to generally become familiarized with the tests ndash take your time read the texts (Verbal Reasoning) analyze the tables (Numerical Reasoning) or the figures (Abstract Reasoning) and so on Once you feel confident that you are conscious about what to pay attention to when looking at a test item you build up you speed by timing your tests and gradually decreasing the time you give yourself to answer a set number of questions

21 Is it a good idea to focus on few questions and then guess the last questions as time is running out and we donrsquot have time to think about them No donrsquot get bogged down with difficult questions ndash do not allow yourself to spend more time on one question than what is allocated ndash if you still run out of time however do make guesses ndash no penalty for wrong answers

22 Where can someone find some tests to practice for the EPSO exams There are thousands of practice tests available on Online EU Training ndash feel free to check them out on our website in the EPSO Tests menu

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

GENERAL QUESTIONS

23 What is the average number of times people take an EPSO test to pass it This is very hard to answer but letrsquos look at it this way If we assume that on average 20 people apply for one spot on the reserve list it is simply impossible for everyone to get it right the first time If you should be one of the ones who will not make it the first time (which we hope will not be the case) this really depends on the number of times you are willing to try As a very subjective opinion I think with the proper amount of preparation and motivation you should be able to succeed already for the first time Although the number of candidates is always very high not everyone will put so much effort in it ndash practicing attending trainings and so on

GENERAL QUESTIONS

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LINGUISTS

24 Are the numerical and abstract reasoning questions for linguists easier than for for example economists or public administrators or is it simply adapted by the percentage you need to answer correctly in order to pass There are two factors which decrease the weight of these two tests for linguist candidates

z the pass mark is 40

z the numerical and abstract tests are marked together ndash you can pass by achieving a higher score in one test and a lower one in the other

This information is valid as of 29 October 2010

25 Are there situational judgment tests for translators No According to the information we have the reason EPSO decided against administering a Situational Judgment Test for the 2010 linguist competitions is the fact that candidates already have a lot of tests to sit (three verbal reasoning tests for example)

Scoring pass mark and invitation to the EPSO Assessment Centre for Translators and Intepreters 2010

Translators The conditions for being admitted to the Assessment Centre are the following

z you must achieve the pass mark in the admission test o Verbal Reasoning (main language) 50 (10 out of 20)

Numerical + Abstract Reasoning (aggregate) 40 (8 out of 20)

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z you must also be among the X best candidates

usually three times as many candidates are invited as there are places available

for the number of places available for each profile please check the Notice of Competition

Example Danish translators ndash places available (option 1 +2) 41 ndash approximately 120 people will be invited to the Assessment Centre

Interpreters The conditions for being admitted to the Assessment Centre are the following

z you must achieve the pass mark in the admission test

Verbal Reasoning (main language) 50 (10 out of 20)

Numerical + Abstract Reasoning (aggregate) 40 (8 out of 20)

GENERAL QUESTIONS

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LINGUISTS

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z for AD5 positions you must pass the intermediate interpreting test

z you do not have to be among the best X candidates ndash all candidates who fulfil the above will be invited to the Assessment Centre

This information is valid as of 29 October 2010

26 I will take the exam in English and French while my native language is Romanian Do you think I will have a problem with that No this is exactly the way it was meant by EPSO The pre-selections are tests are to be taken by everyone in their second language The only way for anyone to take the tests in their native language is if they are bilingual and declare one of their native languages as their second language Just be sure that you look at a lot of statistics and brush up on your related vocabulary

ARBOREUS

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ADMINISTRATORS

27 How many applications has EPSO received for the competition in 2010 51 639 applications were validated EPSO will eventually recruit (place on the reserve list) 323 candidates The number of people advancing to the Assessment Centre is unknown but is estimated at between 1000 and 2000 candidates

28 Are we in competition with the entire pool or only with the candidates in the different profiles In the pre-selection phase you are probably in competition with the entire pool as far as we know The reason for this is that the pre-selection test is a cognitive test not related to your professional skills but please take this information with a disclaimer EPSO did not publish information about how they score candidates

29 What is the next phase in the EPSO selection procedure for administrators after the pre-selection The next phase is the Assessment Centre Please see a short summary of the entire process here httpwwweutrainingeuepso_exams

30 Do specialists have greater chances to succeed in the EPSO administrators competitions If the questions refers to the various profiles then the answer is lsquoprobably yesrsquo Obviously we do not have such information about the current exam cycle but previous experience shows that the more specific a profile is the less people there are for each spot on the reserve list To read about this in more detail and see some concrete numbers visit the following link

httpwwweutrainingeutipstricks_detailsepso_exams_in_march_which_domain_to_choose

31 Is Human Resources included in European Public Administration (EPA) profile Yes mainly from an EU perspective so the EU officialsrsquo Staff Regulations is something that should be read before the Assessment Centre (though no need to deal with this at the pre-selection phase)

32 Can you clarify again the amount of time available for the EPSO AD pre-selection tests Once again this information is not publicly available that is it is not in the Notice of Competition However when candidates receive their invitations to sit the test they do receive this information Based on the experience of the users at Online EU Training the following seems to be the case

You have 35 minutes for 20 Verbal Reasoning tests and then 20 minutes for 10 Numerical Reasoning tests After this you can have an optional 10-minute break followed by 10 Abstract Reasoning tests in 10 minutes and finally 30 minutes for 20 Situational Judgment tests

This information is valid as of 29 October 2010

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CAST

33 How are the EPSO CAST Pre-selection tests scheduled Please read the official information from EPSO

INSTRUCTIONS TO CANDIDATES The admission tests to this open competition will be structured as follows

z Candidate arrives at the test centre 30 minutes before the test appointment

z Identity check candidate signs in

z On-screen tutorial 5 minutes

z Admission test a) 35 minutes

z Admission test b) 20 minutes

z Break (optional) 10 minutes maximum

z Admission test c) 10 minutes

z Admission test d) 30 minutes

z Satisfaction survey (optional)

z End of admission tests candidate signs out

Admission test a) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of verbal reasoning Time allowed 35 minutes during which you will have to answer 20 questions

Admission test b) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of numerical reasoning Time allowed 20 minutes during which you will have to answer 10 questions

Admission test c) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of abstract reasoning Time allowed 10 minutes during which you will have to answer 10 questions

Admission test d) A test comprising a series of multiple-choice questions to assess your judgement as regards various situations Time allowed 30 minutes during which you will have to answer 20 questions

This information is valid as of 29 October 2010

34 Do the different Function Groups of the EPSO CAST selection differ in difficulty Yes the current CAST exams fall into FGII and FGIII and it is a reasonable expectation that the exam for FGII positions will be slightly easier

35 Are the questions of the EPSO CAST exams easier than the questions of the Administratorsrsquo pre-selection Yes CAST verbal amp numerical tests are expected to be easier than the Administratorsrsquo (AD) pre-selection test This is because most CAST positions are equivalent to assistant (AST) positions and AST exams usually have easier tests than AD exams

ARBOREUS

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CAST

36 All those passing the EPSO CAST selection tests with 50 right answers are considered eligible for CAST Here is the official word from EPSO

ldquoThe verbal reasoning test will last for 35 minutes and will be made up of 20 questions the numerical reasoning test will last 20 minutes and will be made up of 10 questions The pass mark is 50 for the two tests combinedrdquo

Also for EPSOCAST012010 ldquoCandidates who pass the verbal and numerical reasoning tests will be invited to sit tests on EU knowledge and specific competencies within the profile selectedrdquo

And for EPSOCAST022010 ldquoYou will be notified of the results of the tests from the end of July 2010 via your EPSO account Three weeks after the candidates have been notified of the results the information provided in the online application forms of those candidates who have passed the tests will be accessible in the database to recruiting departmentsrdquo

This means that for EPSOCAST012010 a second round of testing will take place For EPSOCAST012010 all those who pass and otherwise eligible will automatically be placed on the reserve list

Source httpeuropaeuepsoapplytodaypdf_castepso_cast_01_2010_enpdf

This information is valid as of 29 October 2010

37 Do I get the 50 if I answer all verbal reasoning questions correctly and all the numerical reasoning questions incorrectly Based on the above information yes

38 How many points does answering the 20 verbal reasoning questions correctly get you The verbal reasoning test can get you 20 points the abstract reasoning test 10 points and the numerical reasoning test also 10 points In other words the number of points you can get is equal to the number of questions in the test

39 The pass mark is 50 for verbal reasoning and 50 for abstract and numerical reasoning together This means that you can score 30 on abstract reasoning and 70 on numerical reasoning and you will reach the pass mark Please also note that the pass mark does not mean you can advance to the next phase for that you also need to be in the group of X best candidates Verbal Reasoning

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VERBAL REASONING

40 If you choose a wrong answer will they deduct points from your total score No there is no penalty for wrong answers so always guess if you do not know the correct answer

41 If a verbal reasoning question is rather difficult is it better to move to the next one Yes there is no extra point for solving the harder questions If you cannot figure out how to approach the test item in the first 30 seconds just move on to the next one If you save time on the easier ones you can always come back to think more about the harder ones

42 On the contrary if the first answer is the right one I would not analyse the remaining options would this be advisable If you are confident in your assessment by all means mark the supposedly correct answer Once you have the necessary routine this is not excessive risk-taking

On the other hand if you are not sure which answer option might be the correct one you can use the process of elimination ndash discarding all those answer options that feel the least correct hoping to be left with only one

43 In verbal reasoning do you think that 35 min is enough This is a subjective question but I would say that if you apply certain methods that we cover in great detail in online trainings as well (reading the question and answers first which will allow you to focus only on the relevant parts of the text) then the roughly 100 seconds you have for a questions should be sufficient

44 Are the answer choices of the verbal reasoning questions in the EPSO pre-selection shown at the same time as the question or after the paragraph Everything related to one test item will be shown at the same time

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NUMERICAL REASONING

45 Does EPSO provide the applicants a physical calculator or should we take our own As the Online EU Training experts mentioned in our webinars it is recommended to avoid the use of the calculator as much as you can by applying estimation whenever possible When that is not possible the calculator comes into play A physical calculator has the benefit of being easier to handle but as far as we have heard the physical calculators provided are very primitive and they do not even have a memory function (for storing numbers in a longer calculation) The on-screen calculator does have this feature so if you like using this feature you will need to familiarize yourself with on-screen calculators Also it is not allowed to use your own calculator

46 Does EPSO use numerical reasoning questions where the table is actually irrelevant and you have all the information you need in the question itself No this type of numerical reasoning questions is not common in the EPSO pre-selections as it would be quite a trick question which EPSO is not known to do

47 Does the level of difficulty of the numerical reasoning questions depend on the specialization chosen No The pre-selection phase is not designed to measure professional skills but rather a general aptitude to comprehend complex texts (Verbal Reasoning) work with number and identify trends and relationships (Numerical Reasoning) and perform well in new and unfamiliar tasks (Abstract Reasoning measuring your generic problem-solving capacity)

EPSO will have many chances to measure your professional skills at later stages in the Assessment Centre One example is the Case Study exercise In the Case Study exercise it may very well happen that economists will need to work with numbers data and economic indicators at a much higher level than in numerical reasoning while lawyers may be presented text and exercises laden with complex legal terms

However we must note that while there is no differentiation between profiles the level of difficulty of the pre-selections tests does vary for different jobs For example AST (Assistant) exams will include simpler test items than Administrator exams

48 Are geometry exercises to be expected in EPSO pre-selection tests No All EPSO numerical reasoning tests are based on tables and diagrams with the occasional text-based exercise but geometry is not among the tested skills

49 Dealing with zeros and decimals almost requires us to write down all parts of our operations Do we have time for that As we always mention in online training the first thing you should try is to find a way to avoid performing complex calculations If you are forced to do it you will make good use of the penpaper or similar device provided If you can quickly solve a number of tests without much calculation you will have time to jot down notes for some of the other tests

50 Can I choose the order of the questions eg answer first the abstract questions then the numerical or skip one question and go back to it later You can choose the order of solving the test items within one test but you cannot choose the order of the tests Please see the answer to the fourth question above

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NUMERICAL REASONING

51 Proportions variation averages seem to be the bulk of numerical reasoning questions asked in the EPSO pre-selections Where can one find a good explanation of the relevant equations Is there a cheat-sheet or something that freshens up our minds on the rules about percentages A general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet Also httpwwwalgebrahelpcom is a great math resource for example

52 Do all questions have a shortcut If we are making a lot of calculations are we going the wrong (or the long) way No Sometimes you simply need to accept the fact that there is nothing else to be done than perform the cumbersome calculations Again a shortcut can be all kinds of different things It can be a brilliant observation allowing you to answer the questions without calculating but it can also simply mean that the difference between the answer options allows you

to simplify the numbers you are working with because even rounded-up or rounded-down numbers will provide the required level of accuracy

53 Can you tell us the kind of calculations normally appears in the EPSO numerical reasoning tests The calculations themselves are never too complex addition subtraction division multiplication percentages and ratios (fractions) The trick is to figure out what calculations to perform and the best way to do that is through practice

54 What proportion of the numerical reasoning tests does EPSO display visuals and graphs in the pre-selection You will not have more than 25-30 of the tests with diagrams ndash tables still constitute the bulk of EPSOrsquos database

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ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

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ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

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SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

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SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

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SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 6: 72 Questions About EPSO EXAMS Arboreus eBook

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GENERAL QUESTIONS

23 What is the average number of times people take an EPSO test to pass it This is very hard to answer but letrsquos look at it this way If we assume that on average 20 people apply for one spot on the reserve list it is simply impossible for everyone to get it right the first time If you should be one of the ones who will not make it the first time (which we hope will not be the case) this really depends on the number of times you are willing to try As a very subjective opinion I think with the proper amount of preparation and motivation you should be able to succeed already for the first time Although the number of candidates is always very high not everyone will put so much effort in it ndash practicing attending trainings and so on

GENERAL QUESTIONS

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LINGUISTS

24 Are the numerical and abstract reasoning questions for linguists easier than for for example economists or public administrators or is it simply adapted by the percentage you need to answer correctly in order to pass There are two factors which decrease the weight of these two tests for linguist candidates

z the pass mark is 40

z the numerical and abstract tests are marked together ndash you can pass by achieving a higher score in one test and a lower one in the other

This information is valid as of 29 October 2010

25 Are there situational judgment tests for translators No According to the information we have the reason EPSO decided against administering a Situational Judgment Test for the 2010 linguist competitions is the fact that candidates already have a lot of tests to sit (three verbal reasoning tests for example)

Scoring pass mark and invitation to the EPSO Assessment Centre for Translators and Intepreters 2010

Translators The conditions for being admitted to the Assessment Centre are the following

z you must achieve the pass mark in the admission test o Verbal Reasoning (main language) 50 (10 out of 20)

Numerical + Abstract Reasoning (aggregate) 40 (8 out of 20)

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z you must also be among the X best candidates

usually three times as many candidates are invited as there are places available

for the number of places available for each profile please check the Notice of Competition

Example Danish translators ndash places available (option 1 +2) 41 ndash approximately 120 people will be invited to the Assessment Centre

Interpreters The conditions for being admitted to the Assessment Centre are the following

z you must achieve the pass mark in the admission test

Verbal Reasoning (main language) 50 (10 out of 20)

Numerical + Abstract Reasoning (aggregate) 40 (8 out of 20)

GENERAL QUESTIONS

ARBOREUS

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LINGUISTS

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z for AD5 positions you must pass the intermediate interpreting test

z you do not have to be among the best X candidates ndash all candidates who fulfil the above will be invited to the Assessment Centre

This information is valid as of 29 October 2010

26 I will take the exam in English and French while my native language is Romanian Do you think I will have a problem with that No this is exactly the way it was meant by EPSO The pre-selections are tests are to be taken by everyone in their second language The only way for anyone to take the tests in their native language is if they are bilingual and declare one of their native languages as their second language Just be sure that you look at a lot of statistics and brush up on your related vocabulary

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ADMINISTRATORS

27 How many applications has EPSO received for the competition in 2010 51 639 applications were validated EPSO will eventually recruit (place on the reserve list) 323 candidates The number of people advancing to the Assessment Centre is unknown but is estimated at between 1000 and 2000 candidates

28 Are we in competition with the entire pool or only with the candidates in the different profiles In the pre-selection phase you are probably in competition with the entire pool as far as we know The reason for this is that the pre-selection test is a cognitive test not related to your professional skills but please take this information with a disclaimer EPSO did not publish information about how they score candidates

29 What is the next phase in the EPSO selection procedure for administrators after the pre-selection The next phase is the Assessment Centre Please see a short summary of the entire process here httpwwweutrainingeuepso_exams

30 Do specialists have greater chances to succeed in the EPSO administrators competitions If the questions refers to the various profiles then the answer is lsquoprobably yesrsquo Obviously we do not have such information about the current exam cycle but previous experience shows that the more specific a profile is the less people there are for each spot on the reserve list To read about this in more detail and see some concrete numbers visit the following link

httpwwweutrainingeutipstricks_detailsepso_exams_in_march_which_domain_to_choose

31 Is Human Resources included in European Public Administration (EPA) profile Yes mainly from an EU perspective so the EU officialsrsquo Staff Regulations is something that should be read before the Assessment Centre (though no need to deal with this at the pre-selection phase)

32 Can you clarify again the amount of time available for the EPSO AD pre-selection tests Once again this information is not publicly available that is it is not in the Notice of Competition However when candidates receive their invitations to sit the test they do receive this information Based on the experience of the users at Online EU Training the following seems to be the case

You have 35 minutes for 20 Verbal Reasoning tests and then 20 minutes for 10 Numerical Reasoning tests After this you can have an optional 10-minute break followed by 10 Abstract Reasoning tests in 10 minutes and finally 30 minutes for 20 Situational Judgment tests

This information is valid as of 29 October 2010

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

CAST

33 How are the EPSO CAST Pre-selection tests scheduled Please read the official information from EPSO

INSTRUCTIONS TO CANDIDATES The admission tests to this open competition will be structured as follows

z Candidate arrives at the test centre 30 minutes before the test appointment

z Identity check candidate signs in

z On-screen tutorial 5 minutes

z Admission test a) 35 minutes

z Admission test b) 20 minutes

z Break (optional) 10 minutes maximum

z Admission test c) 10 minutes

z Admission test d) 30 minutes

z Satisfaction survey (optional)

z End of admission tests candidate signs out

Admission test a) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of verbal reasoning Time allowed 35 minutes during which you will have to answer 20 questions

Admission test b) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of numerical reasoning Time allowed 20 minutes during which you will have to answer 10 questions

Admission test c) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of abstract reasoning Time allowed 10 minutes during which you will have to answer 10 questions

Admission test d) A test comprising a series of multiple-choice questions to assess your judgement as regards various situations Time allowed 30 minutes during which you will have to answer 20 questions

This information is valid as of 29 October 2010

34 Do the different Function Groups of the EPSO CAST selection differ in difficulty Yes the current CAST exams fall into FGII and FGIII and it is a reasonable expectation that the exam for FGII positions will be slightly easier

35 Are the questions of the EPSO CAST exams easier than the questions of the Administratorsrsquo pre-selection Yes CAST verbal amp numerical tests are expected to be easier than the Administratorsrsquo (AD) pre-selection test This is because most CAST positions are equivalent to assistant (AST) positions and AST exams usually have easier tests than AD exams

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

CAST

36 All those passing the EPSO CAST selection tests with 50 right answers are considered eligible for CAST Here is the official word from EPSO

ldquoThe verbal reasoning test will last for 35 minutes and will be made up of 20 questions the numerical reasoning test will last 20 minutes and will be made up of 10 questions The pass mark is 50 for the two tests combinedrdquo

Also for EPSOCAST012010 ldquoCandidates who pass the verbal and numerical reasoning tests will be invited to sit tests on EU knowledge and specific competencies within the profile selectedrdquo

And for EPSOCAST022010 ldquoYou will be notified of the results of the tests from the end of July 2010 via your EPSO account Three weeks after the candidates have been notified of the results the information provided in the online application forms of those candidates who have passed the tests will be accessible in the database to recruiting departmentsrdquo

This means that for EPSOCAST012010 a second round of testing will take place For EPSOCAST012010 all those who pass and otherwise eligible will automatically be placed on the reserve list

Source httpeuropaeuepsoapplytodaypdf_castepso_cast_01_2010_enpdf

This information is valid as of 29 October 2010

37 Do I get the 50 if I answer all verbal reasoning questions correctly and all the numerical reasoning questions incorrectly Based on the above information yes

38 How many points does answering the 20 verbal reasoning questions correctly get you The verbal reasoning test can get you 20 points the abstract reasoning test 10 points and the numerical reasoning test also 10 points In other words the number of points you can get is equal to the number of questions in the test

39 The pass mark is 50 for verbal reasoning and 50 for abstract and numerical reasoning together This means that you can score 30 on abstract reasoning and 70 on numerical reasoning and you will reach the pass mark Please also note that the pass mark does not mean you can advance to the next phase for that you also need to be in the group of X best candidates Verbal Reasoning

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VERBAL REASONING

40 If you choose a wrong answer will they deduct points from your total score No there is no penalty for wrong answers so always guess if you do not know the correct answer

41 If a verbal reasoning question is rather difficult is it better to move to the next one Yes there is no extra point for solving the harder questions If you cannot figure out how to approach the test item in the first 30 seconds just move on to the next one If you save time on the easier ones you can always come back to think more about the harder ones

42 On the contrary if the first answer is the right one I would not analyse the remaining options would this be advisable If you are confident in your assessment by all means mark the supposedly correct answer Once you have the necessary routine this is not excessive risk-taking

On the other hand if you are not sure which answer option might be the correct one you can use the process of elimination ndash discarding all those answer options that feel the least correct hoping to be left with only one

43 In verbal reasoning do you think that 35 min is enough This is a subjective question but I would say that if you apply certain methods that we cover in great detail in online trainings as well (reading the question and answers first which will allow you to focus only on the relevant parts of the text) then the roughly 100 seconds you have for a questions should be sufficient

44 Are the answer choices of the verbal reasoning questions in the EPSO pre-selection shown at the same time as the question or after the paragraph Everything related to one test item will be shown at the same time

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NUMERICAL REASONING

45 Does EPSO provide the applicants a physical calculator or should we take our own As the Online EU Training experts mentioned in our webinars it is recommended to avoid the use of the calculator as much as you can by applying estimation whenever possible When that is not possible the calculator comes into play A physical calculator has the benefit of being easier to handle but as far as we have heard the physical calculators provided are very primitive and they do not even have a memory function (for storing numbers in a longer calculation) The on-screen calculator does have this feature so if you like using this feature you will need to familiarize yourself with on-screen calculators Also it is not allowed to use your own calculator

46 Does EPSO use numerical reasoning questions where the table is actually irrelevant and you have all the information you need in the question itself No this type of numerical reasoning questions is not common in the EPSO pre-selections as it would be quite a trick question which EPSO is not known to do

47 Does the level of difficulty of the numerical reasoning questions depend on the specialization chosen No The pre-selection phase is not designed to measure professional skills but rather a general aptitude to comprehend complex texts (Verbal Reasoning) work with number and identify trends and relationships (Numerical Reasoning) and perform well in new and unfamiliar tasks (Abstract Reasoning measuring your generic problem-solving capacity)

EPSO will have many chances to measure your professional skills at later stages in the Assessment Centre One example is the Case Study exercise In the Case Study exercise it may very well happen that economists will need to work with numbers data and economic indicators at a much higher level than in numerical reasoning while lawyers may be presented text and exercises laden with complex legal terms

However we must note that while there is no differentiation between profiles the level of difficulty of the pre-selections tests does vary for different jobs For example AST (Assistant) exams will include simpler test items than Administrator exams

48 Are geometry exercises to be expected in EPSO pre-selection tests No All EPSO numerical reasoning tests are based on tables and diagrams with the occasional text-based exercise but geometry is not among the tested skills

49 Dealing with zeros and decimals almost requires us to write down all parts of our operations Do we have time for that As we always mention in online training the first thing you should try is to find a way to avoid performing complex calculations If you are forced to do it you will make good use of the penpaper or similar device provided If you can quickly solve a number of tests without much calculation you will have time to jot down notes for some of the other tests

50 Can I choose the order of the questions eg answer first the abstract questions then the numerical or skip one question and go back to it later You can choose the order of solving the test items within one test but you cannot choose the order of the tests Please see the answer to the fourth question above

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NUMERICAL REASONING

51 Proportions variation averages seem to be the bulk of numerical reasoning questions asked in the EPSO pre-selections Where can one find a good explanation of the relevant equations Is there a cheat-sheet or something that freshens up our minds on the rules about percentages A general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet Also httpwwwalgebrahelpcom is a great math resource for example

52 Do all questions have a shortcut If we are making a lot of calculations are we going the wrong (or the long) way No Sometimes you simply need to accept the fact that there is nothing else to be done than perform the cumbersome calculations Again a shortcut can be all kinds of different things It can be a brilliant observation allowing you to answer the questions without calculating but it can also simply mean that the difference between the answer options allows you

to simplify the numbers you are working with because even rounded-up or rounded-down numbers will provide the required level of accuracy

53 Can you tell us the kind of calculations normally appears in the EPSO numerical reasoning tests The calculations themselves are never too complex addition subtraction division multiplication percentages and ratios (fractions) The trick is to figure out what calculations to perform and the best way to do that is through practice

54 What proportion of the numerical reasoning tests does EPSO display visuals and graphs in the pre-selection You will not have more than 25-30 of the tests with diagrams ndash tables still constitute the bulk of EPSOrsquos database

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ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

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ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

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SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

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SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

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SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 7: 72 Questions About EPSO EXAMS Arboreus eBook

GENERAL QUESTIONS

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LINGUISTS

24 Are the numerical and abstract reasoning questions for linguists easier than for for example economists or public administrators or is it simply adapted by the percentage you need to answer correctly in order to pass There are two factors which decrease the weight of these two tests for linguist candidates

z the pass mark is 40

z the numerical and abstract tests are marked together ndash you can pass by achieving a higher score in one test and a lower one in the other

This information is valid as of 29 October 2010

25 Are there situational judgment tests for translators No According to the information we have the reason EPSO decided against administering a Situational Judgment Test for the 2010 linguist competitions is the fact that candidates already have a lot of tests to sit (three verbal reasoning tests for example)

Scoring pass mark and invitation to the EPSO Assessment Centre for Translators and Intepreters 2010

Translators The conditions for being admitted to the Assessment Centre are the following

z you must achieve the pass mark in the admission test o Verbal Reasoning (main language) 50 (10 out of 20)

Numerical + Abstract Reasoning (aggregate) 40 (8 out of 20)

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z you must also be among the X best candidates

usually three times as many candidates are invited as there are places available

for the number of places available for each profile please check the Notice of Competition

Example Danish translators ndash places available (option 1 +2) 41 ndash approximately 120 people will be invited to the Assessment Centre

Interpreters The conditions for being admitted to the Assessment Centre are the following

z you must achieve the pass mark in the admission test

Verbal Reasoning (main language) 50 (10 out of 20)

Numerical + Abstract Reasoning (aggregate) 40 (8 out of 20)

GENERAL QUESTIONS

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LINGUISTS

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z for AD5 positions you must pass the intermediate interpreting test

z you do not have to be among the best X candidates ndash all candidates who fulfil the above will be invited to the Assessment Centre

This information is valid as of 29 October 2010

26 I will take the exam in English and French while my native language is Romanian Do you think I will have a problem with that No this is exactly the way it was meant by EPSO The pre-selections are tests are to be taken by everyone in their second language The only way for anyone to take the tests in their native language is if they are bilingual and declare one of their native languages as their second language Just be sure that you look at a lot of statistics and brush up on your related vocabulary

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ADMINISTRATORS

27 How many applications has EPSO received for the competition in 2010 51 639 applications were validated EPSO will eventually recruit (place on the reserve list) 323 candidates The number of people advancing to the Assessment Centre is unknown but is estimated at between 1000 and 2000 candidates

28 Are we in competition with the entire pool or only with the candidates in the different profiles In the pre-selection phase you are probably in competition with the entire pool as far as we know The reason for this is that the pre-selection test is a cognitive test not related to your professional skills but please take this information with a disclaimer EPSO did not publish information about how they score candidates

29 What is the next phase in the EPSO selection procedure for administrators after the pre-selection The next phase is the Assessment Centre Please see a short summary of the entire process here httpwwweutrainingeuepso_exams

30 Do specialists have greater chances to succeed in the EPSO administrators competitions If the questions refers to the various profiles then the answer is lsquoprobably yesrsquo Obviously we do not have such information about the current exam cycle but previous experience shows that the more specific a profile is the less people there are for each spot on the reserve list To read about this in more detail and see some concrete numbers visit the following link

httpwwweutrainingeutipstricks_detailsepso_exams_in_march_which_domain_to_choose

31 Is Human Resources included in European Public Administration (EPA) profile Yes mainly from an EU perspective so the EU officialsrsquo Staff Regulations is something that should be read before the Assessment Centre (though no need to deal with this at the pre-selection phase)

32 Can you clarify again the amount of time available for the EPSO AD pre-selection tests Once again this information is not publicly available that is it is not in the Notice of Competition However when candidates receive their invitations to sit the test they do receive this information Based on the experience of the users at Online EU Training the following seems to be the case

You have 35 minutes for 20 Verbal Reasoning tests and then 20 minutes for 10 Numerical Reasoning tests After this you can have an optional 10-minute break followed by 10 Abstract Reasoning tests in 10 minutes and finally 30 minutes for 20 Situational Judgment tests

This information is valid as of 29 October 2010

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CAST

33 How are the EPSO CAST Pre-selection tests scheduled Please read the official information from EPSO

INSTRUCTIONS TO CANDIDATES The admission tests to this open competition will be structured as follows

z Candidate arrives at the test centre 30 minutes before the test appointment

z Identity check candidate signs in

z On-screen tutorial 5 minutes

z Admission test a) 35 minutes

z Admission test b) 20 minutes

z Break (optional) 10 minutes maximum

z Admission test c) 10 minutes

z Admission test d) 30 minutes

z Satisfaction survey (optional)

z End of admission tests candidate signs out

Admission test a) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of verbal reasoning Time allowed 35 minutes during which you will have to answer 20 questions

Admission test b) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of numerical reasoning Time allowed 20 minutes during which you will have to answer 10 questions

Admission test c) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of abstract reasoning Time allowed 10 minutes during which you will have to answer 10 questions

Admission test d) A test comprising a series of multiple-choice questions to assess your judgement as regards various situations Time allowed 30 minutes during which you will have to answer 20 questions

This information is valid as of 29 October 2010

34 Do the different Function Groups of the EPSO CAST selection differ in difficulty Yes the current CAST exams fall into FGII and FGIII and it is a reasonable expectation that the exam for FGII positions will be slightly easier

35 Are the questions of the EPSO CAST exams easier than the questions of the Administratorsrsquo pre-selection Yes CAST verbal amp numerical tests are expected to be easier than the Administratorsrsquo (AD) pre-selection test This is because most CAST positions are equivalent to assistant (AST) positions and AST exams usually have easier tests than AD exams

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CAST

36 All those passing the EPSO CAST selection tests with 50 right answers are considered eligible for CAST Here is the official word from EPSO

ldquoThe verbal reasoning test will last for 35 minutes and will be made up of 20 questions the numerical reasoning test will last 20 minutes and will be made up of 10 questions The pass mark is 50 for the two tests combinedrdquo

Also for EPSOCAST012010 ldquoCandidates who pass the verbal and numerical reasoning tests will be invited to sit tests on EU knowledge and specific competencies within the profile selectedrdquo

And for EPSOCAST022010 ldquoYou will be notified of the results of the tests from the end of July 2010 via your EPSO account Three weeks after the candidates have been notified of the results the information provided in the online application forms of those candidates who have passed the tests will be accessible in the database to recruiting departmentsrdquo

This means that for EPSOCAST012010 a second round of testing will take place For EPSOCAST012010 all those who pass and otherwise eligible will automatically be placed on the reserve list

Source httpeuropaeuepsoapplytodaypdf_castepso_cast_01_2010_enpdf

This information is valid as of 29 October 2010

37 Do I get the 50 if I answer all verbal reasoning questions correctly and all the numerical reasoning questions incorrectly Based on the above information yes

38 How many points does answering the 20 verbal reasoning questions correctly get you The verbal reasoning test can get you 20 points the abstract reasoning test 10 points and the numerical reasoning test also 10 points In other words the number of points you can get is equal to the number of questions in the test

39 The pass mark is 50 for verbal reasoning and 50 for abstract and numerical reasoning together This means that you can score 30 on abstract reasoning and 70 on numerical reasoning and you will reach the pass mark Please also note that the pass mark does not mean you can advance to the next phase for that you also need to be in the group of X best candidates Verbal Reasoning

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VERBAL REASONING

40 If you choose a wrong answer will they deduct points from your total score No there is no penalty for wrong answers so always guess if you do not know the correct answer

41 If a verbal reasoning question is rather difficult is it better to move to the next one Yes there is no extra point for solving the harder questions If you cannot figure out how to approach the test item in the first 30 seconds just move on to the next one If you save time on the easier ones you can always come back to think more about the harder ones

42 On the contrary if the first answer is the right one I would not analyse the remaining options would this be advisable If you are confident in your assessment by all means mark the supposedly correct answer Once you have the necessary routine this is not excessive risk-taking

On the other hand if you are not sure which answer option might be the correct one you can use the process of elimination ndash discarding all those answer options that feel the least correct hoping to be left with only one

43 In verbal reasoning do you think that 35 min is enough This is a subjective question but I would say that if you apply certain methods that we cover in great detail in online trainings as well (reading the question and answers first which will allow you to focus only on the relevant parts of the text) then the roughly 100 seconds you have for a questions should be sufficient

44 Are the answer choices of the verbal reasoning questions in the EPSO pre-selection shown at the same time as the question or after the paragraph Everything related to one test item will be shown at the same time

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NUMERICAL REASONING

45 Does EPSO provide the applicants a physical calculator or should we take our own As the Online EU Training experts mentioned in our webinars it is recommended to avoid the use of the calculator as much as you can by applying estimation whenever possible When that is not possible the calculator comes into play A physical calculator has the benefit of being easier to handle but as far as we have heard the physical calculators provided are very primitive and they do not even have a memory function (for storing numbers in a longer calculation) The on-screen calculator does have this feature so if you like using this feature you will need to familiarize yourself with on-screen calculators Also it is not allowed to use your own calculator

46 Does EPSO use numerical reasoning questions where the table is actually irrelevant and you have all the information you need in the question itself No this type of numerical reasoning questions is not common in the EPSO pre-selections as it would be quite a trick question which EPSO is not known to do

47 Does the level of difficulty of the numerical reasoning questions depend on the specialization chosen No The pre-selection phase is not designed to measure professional skills but rather a general aptitude to comprehend complex texts (Verbal Reasoning) work with number and identify trends and relationships (Numerical Reasoning) and perform well in new and unfamiliar tasks (Abstract Reasoning measuring your generic problem-solving capacity)

EPSO will have many chances to measure your professional skills at later stages in the Assessment Centre One example is the Case Study exercise In the Case Study exercise it may very well happen that economists will need to work with numbers data and economic indicators at a much higher level than in numerical reasoning while lawyers may be presented text and exercises laden with complex legal terms

However we must note that while there is no differentiation between profiles the level of difficulty of the pre-selections tests does vary for different jobs For example AST (Assistant) exams will include simpler test items than Administrator exams

48 Are geometry exercises to be expected in EPSO pre-selection tests No All EPSO numerical reasoning tests are based on tables and diagrams with the occasional text-based exercise but geometry is not among the tested skills

49 Dealing with zeros and decimals almost requires us to write down all parts of our operations Do we have time for that As we always mention in online training the first thing you should try is to find a way to avoid performing complex calculations If you are forced to do it you will make good use of the penpaper or similar device provided If you can quickly solve a number of tests without much calculation you will have time to jot down notes for some of the other tests

50 Can I choose the order of the questions eg answer first the abstract questions then the numerical or skip one question and go back to it later You can choose the order of solving the test items within one test but you cannot choose the order of the tests Please see the answer to the fourth question above

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NUMERICAL REASONING

51 Proportions variation averages seem to be the bulk of numerical reasoning questions asked in the EPSO pre-selections Where can one find a good explanation of the relevant equations Is there a cheat-sheet or something that freshens up our minds on the rules about percentages A general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet Also httpwwwalgebrahelpcom is a great math resource for example

52 Do all questions have a shortcut If we are making a lot of calculations are we going the wrong (or the long) way No Sometimes you simply need to accept the fact that there is nothing else to be done than perform the cumbersome calculations Again a shortcut can be all kinds of different things It can be a brilliant observation allowing you to answer the questions without calculating but it can also simply mean that the difference between the answer options allows you

to simplify the numbers you are working with because even rounded-up or rounded-down numbers will provide the required level of accuracy

53 Can you tell us the kind of calculations normally appears in the EPSO numerical reasoning tests The calculations themselves are never too complex addition subtraction division multiplication percentages and ratios (fractions) The trick is to figure out what calculations to perform and the best way to do that is through practice

54 What proportion of the numerical reasoning tests does EPSO display visuals and graphs in the pre-selection You will not have more than 25-30 of the tests with diagrams ndash tables still constitute the bulk of EPSOrsquos database

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

ARBOREUS

20wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 8: 72 Questions About EPSO EXAMS Arboreus eBook

GENERAL QUESTIONS

ARBOREUS

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LINGUISTS

Verbal Reasoning (second language) 50 (5 out of 10)

Verbal Reasoning (third language) 50 (5 out of 10)

z you must meet all other general requirements

z for AD5 positions you must pass the intermediate interpreting test

z you do not have to be among the best X candidates ndash all candidates who fulfil the above will be invited to the Assessment Centre

This information is valid as of 29 October 2010

26 I will take the exam in English and French while my native language is Romanian Do you think I will have a problem with that No this is exactly the way it was meant by EPSO The pre-selections are tests are to be taken by everyone in their second language The only way for anyone to take the tests in their native language is if they are bilingual and declare one of their native languages as their second language Just be sure that you look at a lot of statistics and brush up on your related vocabulary

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ADMINISTRATORS

27 How many applications has EPSO received for the competition in 2010 51 639 applications were validated EPSO will eventually recruit (place on the reserve list) 323 candidates The number of people advancing to the Assessment Centre is unknown but is estimated at between 1000 and 2000 candidates

28 Are we in competition with the entire pool or only with the candidates in the different profiles In the pre-selection phase you are probably in competition with the entire pool as far as we know The reason for this is that the pre-selection test is a cognitive test not related to your professional skills but please take this information with a disclaimer EPSO did not publish information about how they score candidates

29 What is the next phase in the EPSO selection procedure for administrators after the pre-selection The next phase is the Assessment Centre Please see a short summary of the entire process here httpwwweutrainingeuepso_exams

30 Do specialists have greater chances to succeed in the EPSO administrators competitions If the questions refers to the various profiles then the answer is lsquoprobably yesrsquo Obviously we do not have such information about the current exam cycle but previous experience shows that the more specific a profile is the less people there are for each spot on the reserve list To read about this in more detail and see some concrete numbers visit the following link

httpwwweutrainingeutipstricks_detailsepso_exams_in_march_which_domain_to_choose

31 Is Human Resources included in European Public Administration (EPA) profile Yes mainly from an EU perspective so the EU officialsrsquo Staff Regulations is something that should be read before the Assessment Centre (though no need to deal with this at the pre-selection phase)

32 Can you clarify again the amount of time available for the EPSO AD pre-selection tests Once again this information is not publicly available that is it is not in the Notice of Competition However when candidates receive their invitations to sit the test they do receive this information Based on the experience of the users at Online EU Training the following seems to be the case

You have 35 minutes for 20 Verbal Reasoning tests and then 20 minutes for 10 Numerical Reasoning tests After this you can have an optional 10-minute break followed by 10 Abstract Reasoning tests in 10 minutes and finally 30 minutes for 20 Situational Judgment tests

This information is valid as of 29 October 2010

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

CAST

33 How are the EPSO CAST Pre-selection tests scheduled Please read the official information from EPSO

INSTRUCTIONS TO CANDIDATES The admission tests to this open competition will be structured as follows

z Candidate arrives at the test centre 30 minutes before the test appointment

z Identity check candidate signs in

z On-screen tutorial 5 minutes

z Admission test a) 35 minutes

z Admission test b) 20 minutes

z Break (optional) 10 minutes maximum

z Admission test c) 10 minutes

z Admission test d) 30 minutes

z Satisfaction survey (optional)

z End of admission tests candidate signs out

Admission test a) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of verbal reasoning Time allowed 35 minutes during which you will have to answer 20 questions

Admission test b) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of numerical reasoning Time allowed 20 minutes during which you will have to answer 10 questions

Admission test c) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of abstract reasoning Time allowed 10 minutes during which you will have to answer 10 questions

Admission test d) A test comprising a series of multiple-choice questions to assess your judgement as regards various situations Time allowed 30 minutes during which you will have to answer 20 questions

This information is valid as of 29 October 2010

34 Do the different Function Groups of the EPSO CAST selection differ in difficulty Yes the current CAST exams fall into FGII and FGIII and it is a reasonable expectation that the exam for FGII positions will be slightly easier

35 Are the questions of the EPSO CAST exams easier than the questions of the Administratorsrsquo pre-selection Yes CAST verbal amp numerical tests are expected to be easier than the Administratorsrsquo (AD) pre-selection test This is because most CAST positions are equivalent to assistant (AST) positions and AST exams usually have easier tests than AD exams

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

CAST

36 All those passing the EPSO CAST selection tests with 50 right answers are considered eligible for CAST Here is the official word from EPSO

ldquoThe verbal reasoning test will last for 35 minutes and will be made up of 20 questions the numerical reasoning test will last 20 minutes and will be made up of 10 questions The pass mark is 50 for the two tests combinedrdquo

Also for EPSOCAST012010 ldquoCandidates who pass the verbal and numerical reasoning tests will be invited to sit tests on EU knowledge and specific competencies within the profile selectedrdquo

And for EPSOCAST022010 ldquoYou will be notified of the results of the tests from the end of July 2010 via your EPSO account Three weeks after the candidates have been notified of the results the information provided in the online application forms of those candidates who have passed the tests will be accessible in the database to recruiting departmentsrdquo

This means that for EPSOCAST012010 a second round of testing will take place For EPSOCAST012010 all those who pass and otherwise eligible will automatically be placed on the reserve list

Source httpeuropaeuepsoapplytodaypdf_castepso_cast_01_2010_enpdf

This information is valid as of 29 October 2010

37 Do I get the 50 if I answer all verbal reasoning questions correctly and all the numerical reasoning questions incorrectly Based on the above information yes

38 How many points does answering the 20 verbal reasoning questions correctly get you The verbal reasoning test can get you 20 points the abstract reasoning test 10 points and the numerical reasoning test also 10 points In other words the number of points you can get is equal to the number of questions in the test

39 The pass mark is 50 for verbal reasoning and 50 for abstract and numerical reasoning together This means that you can score 30 on abstract reasoning and 70 on numerical reasoning and you will reach the pass mark Please also note that the pass mark does not mean you can advance to the next phase for that you also need to be in the group of X best candidates Verbal Reasoning

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VERBAL REASONING

40 If you choose a wrong answer will they deduct points from your total score No there is no penalty for wrong answers so always guess if you do not know the correct answer

41 If a verbal reasoning question is rather difficult is it better to move to the next one Yes there is no extra point for solving the harder questions If you cannot figure out how to approach the test item in the first 30 seconds just move on to the next one If you save time on the easier ones you can always come back to think more about the harder ones

42 On the contrary if the first answer is the right one I would not analyse the remaining options would this be advisable If you are confident in your assessment by all means mark the supposedly correct answer Once you have the necessary routine this is not excessive risk-taking

On the other hand if you are not sure which answer option might be the correct one you can use the process of elimination ndash discarding all those answer options that feel the least correct hoping to be left with only one

43 In verbal reasoning do you think that 35 min is enough This is a subjective question but I would say that if you apply certain methods that we cover in great detail in online trainings as well (reading the question and answers first which will allow you to focus only on the relevant parts of the text) then the roughly 100 seconds you have for a questions should be sufficient

44 Are the answer choices of the verbal reasoning questions in the EPSO pre-selection shown at the same time as the question or after the paragraph Everything related to one test item will be shown at the same time

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NUMERICAL REASONING

45 Does EPSO provide the applicants a physical calculator or should we take our own As the Online EU Training experts mentioned in our webinars it is recommended to avoid the use of the calculator as much as you can by applying estimation whenever possible When that is not possible the calculator comes into play A physical calculator has the benefit of being easier to handle but as far as we have heard the physical calculators provided are very primitive and they do not even have a memory function (for storing numbers in a longer calculation) The on-screen calculator does have this feature so if you like using this feature you will need to familiarize yourself with on-screen calculators Also it is not allowed to use your own calculator

46 Does EPSO use numerical reasoning questions where the table is actually irrelevant and you have all the information you need in the question itself No this type of numerical reasoning questions is not common in the EPSO pre-selections as it would be quite a trick question which EPSO is not known to do

47 Does the level of difficulty of the numerical reasoning questions depend on the specialization chosen No The pre-selection phase is not designed to measure professional skills but rather a general aptitude to comprehend complex texts (Verbal Reasoning) work with number and identify trends and relationships (Numerical Reasoning) and perform well in new and unfamiliar tasks (Abstract Reasoning measuring your generic problem-solving capacity)

EPSO will have many chances to measure your professional skills at later stages in the Assessment Centre One example is the Case Study exercise In the Case Study exercise it may very well happen that economists will need to work with numbers data and economic indicators at a much higher level than in numerical reasoning while lawyers may be presented text and exercises laden with complex legal terms

However we must note that while there is no differentiation between profiles the level of difficulty of the pre-selections tests does vary for different jobs For example AST (Assistant) exams will include simpler test items than Administrator exams

48 Are geometry exercises to be expected in EPSO pre-selection tests No All EPSO numerical reasoning tests are based on tables and diagrams with the occasional text-based exercise but geometry is not among the tested skills

49 Dealing with zeros and decimals almost requires us to write down all parts of our operations Do we have time for that As we always mention in online training the first thing you should try is to find a way to avoid performing complex calculations If you are forced to do it you will make good use of the penpaper or similar device provided If you can quickly solve a number of tests without much calculation you will have time to jot down notes for some of the other tests

50 Can I choose the order of the questions eg answer first the abstract questions then the numerical or skip one question and go back to it later You can choose the order of solving the test items within one test but you cannot choose the order of the tests Please see the answer to the fourth question above

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NUMERICAL REASONING

51 Proportions variation averages seem to be the bulk of numerical reasoning questions asked in the EPSO pre-selections Where can one find a good explanation of the relevant equations Is there a cheat-sheet or something that freshens up our minds on the rules about percentages A general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet Also httpwwwalgebrahelpcom is a great math resource for example

52 Do all questions have a shortcut If we are making a lot of calculations are we going the wrong (or the long) way No Sometimes you simply need to accept the fact that there is nothing else to be done than perform the cumbersome calculations Again a shortcut can be all kinds of different things It can be a brilliant observation allowing you to answer the questions without calculating but it can also simply mean that the difference between the answer options allows you

to simplify the numbers you are working with because even rounded-up or rounded-down numbers will provide the required level of accuracy

53 Can you tell us the kind of calculations normally appears in the EPSO numerical reasoning tests The calculations themselves are never too complex addition subtraction division multiplication percentages and ratios (fractions) The trick is to figure out what calculations to perform and the best way to do that is through practice

54 What proportion of the numerical reasoning tests does EPSO display visuals and graphs in the pre-selection You will not have more than 25-30 of the tests with diagrams ndash tables still constitute the bulk of EPSOrsquos database

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

ARBOREUS

19wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

ARBOREUS

20wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 9: 72 Questions About EPSO EXAMS Arboreus eBook

ARBOREUS

10wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ADMINISTRATORS

27 How many applications has EPSO received for the competition in 2010 51 639 applications were validated EPSO will eventually recruit (place on the reserve list) 323 candidates The number of people advancing to the Assessment Centre is unknown but is estimated at between 1000 and 2000 candidates

28 Are we in competition with the entire pool or only with the candidates in the different profiles In the pre-selection phase you are probably in competition with the entire pool as far as we know The reason for this is that the pre-selection test is a cognitive test not related to your professional skills but please take this information with a disclaimer EPSO did not publish information about how they score candidates

29 What is the next phase in the EPSO selection procedure for administrators after the pre-selection The next phase is the Assessment Centre Please see a short summary of the entire process here httpwwweutrainingeuepso_exams

30 Do specialists have greater chances to succeed in the EPSO administrators competitions If the questions refers to the various profiles then the answer is lsquoprobably yesrsquo Obviously we do not have such information about the current exam cycle but previous experience shows that the more specific a profile is the less people there are for each spot on the reserve list To read about this in more detail and see some concrete numbers visit the following link

httpwwweutrainingeutipstricks_detailsepso_exams_in_march_which_domain_to_choose

31 Is Human Resources included in European Public Administration (EPA) profile Yes mainly from an EU perspective so the EU officialsrsquo Staff Regulations is something that should be read before the Assessment Centre (though no need to deal with this at the pre-selection phase)

32 Can you clarify again the amount of time available for the EPSO AD pre-selection tests Once again this information is not publicly available that is it is not in the Notice of Competition However when candidates receive their invitations to sit the test they do receive this information Based on the experience of the users at Online EU Training the following seems to be the case

You have 35 minutes for 20 Verbal Reasoning tests and then 20 minutes for 10 Numerical Reasoning tests After this you can have an optional 10-minute break followed by 10 Abstract Reasoning tests in 10 minutes and finally 30 minutes for 20 Situational Judgment tests

This information is valid as of 29 October 2010

ARBOREUS

11wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

CAST

33 How are the EPSO CAST Pre-selection tests scheduled Please read the official information from EPSO

INSTRUCTIONS TO CANDIDATES The admission tests to this open competition will be structured as follows

z Candidate arrives at the test centre 30 minutes before the test appointment

z Identity check candidate signs in

z On-screen tutorial 5 minutes

z Admission test a) 35 minutes

z Admission test b) 20 minutes

z Break (optional) 10 minutes maximum

z Admission test c) 10 minutes

z Admission test d) 30 minutes

z Satisfaction survey (optional)

z End of admission tests candidate signs out

Admission test a) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of verbal reasoning Time allowed 35 minutes during which you will have to answer 20 questions

Admission test b) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of numerical reasoning Time allowed 20 minutes during which you will have to answer 10 questions

Admission test c) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of abstract reasoning Time allowed 10 minutes during which you will have to answer 10 questions

Admission test d) A test comprising a series of multiple-choice questions to assess your judgement as regards various situations Time allowed 30 minutes during which you will have to answer 20 questions

This information is valid as of 29 October 2010

34 Do the different Function Groups of the EPSO CAST selection differ in difficulty Yes the current CAST exams fall into FGII and FGIII and it is a reasonable expectation that the exam for FGII positions will be slightly easier

35 Are the questions of the EPSO CAST exams easier than the questions of the Administratorsrsquo pre-selection Yes CAST verbal amp numerical tests are expected to be easier than the Administratorsrsquo (AD) pre-selection test This is because most CAST positions are equivalent to assistant (AST) positions and AST exams usually have easier tests than AD exams

ARBOREUS

12wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

CAST

36 All those passing the EPSO CAST selection tests with 50 right answers are considered eligible for CAST Here is the official word from EPSO

ldquoThe verbal reasoning test will last for 35 minutes and will be made up of 20 questions the numerical reasoning test will last 20 minutes and will be made up of 10 questions The pass mark is 50 for the two tests combinedrdquo

Also for EPSOCAST012010 ldquoCandidates who pass the verbal and numerical reasoning tests will be invited to sit tests on EU knowledge and specific competencies within the profile selectedrdquo

And for EPSOCAST022010 ldquoYou will be notified of the results of the tests from the end of July 2010 via your EPSO account Three weeks after the candidates have been notified of the results the information provided in the online application forms of those candidates who have passed the tests will be accessible in the database to recruiting departmentsrdquo

This means that for EPSOCAST012010 a second round of testing will take place For EPSOCAST012010 all those who pass and otherwise eligible will automatically be placed on the reserve list

Source httpeuropaeuepsoapplytodaypdf_castepso_cast_01_2010_enpdf

This information is valid as of 29 October 2010

37 Do I get the 50 if I answer all verbal reasoning questions correctly and all the numerical reasoning questions incorrectly Based on the above information yes

38 How many points does answering the 20 verbal reasoning questions correctly get you The verbal reasoning test can get you 20 points the abstract reasoning test 10 points and the numerical reasoning test also 10 points In other words the number of points you can get is equal to the number of questions in the test

39 The pass mark is 50 for verbal reasoning and 50 for abstract and numerical reasoning together This means that you can score 30 on abstract reasoning and 70 on numerical reasoning and you will reach the pass mark Please also note that the pass mark does not mean you can advance to the next phase for that you also need to be in the group of X best candidates Verbal Reasoning

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

VERBAL REASONING

40 If you choose a wrong answer will they deduct points from your total score No there is no penalty for wrong answers so always guess if you do not know the correct answer

41 If a verbal reasoning question is rather difficult is it better to move to the next one Yes there is no extra point for solving the harder questions If you cannot figure out how to approach the test item in the first 30 seconds just move on to the next one If you save time on the easier ones you can always come back to think more about the harder ones

42 On the contrary if the first answer is the right one I would not analyse the remaining options would this be advisable If you are confident in your assessment by all means mark the supposedly correct answer Once you have the necessary routine this is not excessive risk-taking

On the other hand if you are not sure which answer option might be the correct one you can use the process of elimination ndash discarding all those answer options that feel the least correct hoping to be left with only one

43 In verbal reasoning do you think that 35 min is enough This is a subjective question but I would say that if you apply certain methods that we cover in great detail in online trainings as well (reading the question and answers first which will allow you to focus only on the relevant parts of the text) then the roughly 100 seconds you have for a questions should be sufficient

44 Are the answer choices of the verbal reasoning questions in the EPSO pre-selection shown at the same time as the question or after the paragraph Everything related to one test item will be shown at the same time

ARBOREUS

14wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

NUMERICAL REASONING

45 Does EPSO provide the applicants a physical calculator or should we take our own As the Online EU Training experts mentioned in our webinars it is recommended to avoid the use of the calculator as much as you can by applying estimation whenever possible When that is not possible the calculator comes into play A physical calculator has the benefit of being easier to handle but as far as we have heard the physical calculators provided are very primitive and they do not even have a memory function (for storing numbers in a longer calculation) The on-screen calculator does have this feature so if you like using this feature you will need to familiarize yourself with on-screen calculators Also it is not allowed to use your own calculator

46 Does EPSO use numerical reasoning questions where the table is actually irrelevant and you have all the information you need in the question itself No this type of numerical reasoning questions is not common in the EPSO pre-selections as it would be quite a trick question which EPSO is not known to do

47 Does the level of difficulty of the numerical reasoning questions depend on the specialization chosen No The pre-selection phase is not designed to measure professional skills but rather a general aptitude to comprehend complex texts (Verbal Reasoning) work with number and identify trends and relationships (Numerical Reasoning) and perform well in new and unfamiliar tasks (Abstract Reasoning measuring your generic problem-solving capacity)

EPSO will have many chances to measure your professional skills at later stages in the Assessment Centre One example is the Case Study exercise In the Case Study exercise it may very well happen that economists will need to work with numbers data and economic indicators at a much higher level than in numerical reasoning while lawyers may be presented text and exercises laden with complex legal terms

However we must note that while there is no differentiation between profiles the level of difficulty of the pre-selections tests does vary for different jobs For example AST (Assistant) exams will include simpler test items than Administrator exams

48 Are geometry exercises to be expected in EPSO pre-selection tests No All EPSO numerical reasoning tests are based on tables and diagrams with the occasional text-based exercise but geometry is not among the tested skills

49 Dealing with zeros and decimals almost requires us to write down all parts of our operations Do we have time for that As we always mention in online training the first thing you should try is to find a way to avoid performing complex calculations If you are forced to do it you will make good use of the penpaper or similar device provided If you can quickly solve a number of tests without much calculation you will have time to jot down notes for some of the other tests

50 Can I choose the order of the questions eg answer first the abstract questions then the numerical or skip one question and go back to it later You can choose the order of solving the test items within one test but you cannot choose the order of the tests Please see the answer to the fourth question above

ARBOREUS

15wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

NUMERICAL REASONING

51 Proportions variation averages seem to be the bulk of numerical reasoning questions asked in the EPSO pre-selections Where can one find a good explanation of the relevant equations Is there a cheat-sheet or something that freshens up our minds on the rules about percentages A general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet Also httpwwwalgebrahelpcom is a great math resource for example

52 Do all questions have a shortcut If we are making a lot of calculations are we going the wrong (or the long) way No Sometimes you simply need to accept the fact that there is nothing else to be done than perform the cumbersome calculations Again a shortcut can be all kinds of different things It can be a brilliant observation allowing you to answer the questions without calculating but it can also simply mean that the difference between the answer options allows you

to simplify the numbers you are working with because even rounded-up or rounded-down numbers will provide the required level of accuracy

53 Can you tell us the kind of calculations normally appears in the EPSO numerical reasoning tests The calculations themselves are never too complex addition subtraction division multiplication percentages and ratios (fractions) The trick is to figure out what calculations to perform and the best way to do that is through practice

54 What proportion of the numerical reasoning tests does EPSO display visuals and graphs in the pre-selection You will not have more than 25-30 of the tests with diagrams ndash tables still constitute the bulk of EPSOrsquos database

ARBOREUS

16wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

ARBOREUS

17wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

ARBOREUS

18wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

ARBOREUS

19wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

ARBOREUS

20wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 10: 72 Questions About EPSO EXAMS Arboreus eBook

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

CAST

33 How are the EPSO CAST Pre-selection tests scheduled Please read the official information from EPSO

INSTRUCTIONS TO CANDIDATES The admission tests to this open competition will be structured as follows

z Candidate arrives at the test centre 30 minutes before the test appointment

z Identity check candidate signs in

z On-screen tutorial 5 minutes

z Admission test a) 35 minutes

z Admission test b) 20 minutes

z Break (optional) 10 minutes maximum

z Admission test c) 10 minutes

z Admission test d) 30 minutes

z Satisfaction survey (optional)

z End of admission tests candidate signs out

Admission test a) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of verbal reasoning Time allowed 35 minutes during which you will have to answer 20 questions

Admission test b) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of numerical reasoning Time allowed 20 minutes during which you will have to answer 10 questions

Admission test c) A test comprising a series of multiple-choice questions to assess your general aptitudes and competencies in terms of abstract reasoning Time allowed 10 minutes during which you will have to answer 10 questions

Admission test d) A test comprising a series of multiple-choice questions to assess your judgement as regards various situations Time allowed 30 minutes during which you will have to answer 20 questions

This information is valid as of 29 October 2010

34 Do the different Function Groups of the EPSO CAST selection differ in difficulty Yes the current CAST exams fall into FGII and FGIII and it is a reasonable expectation that the exam for FGII positions will be slightly easier

35 Are the questions of the EPSO CAST exams easier than the questions of the Administratorsrsquo pre-selection Yes CAST verbal amp numerical tests are expected to be easier than the Administratorsrsquo (AD) pre-selection test This is because most CAST positions are equivalent to assistant (AST) positions and AST exams usually have easier tests than AD exams

ARBOREUS

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ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

CAST

36 All those passing the EPSO CAST selection tests with 50 right answers are considered eligible for CAST Here is the official word from EPSO

ldquoThe verbal reasoning test will last for 35 minutes and will be made up of 20 questions the numerical reasoning test will last 20 minutes and will be made up of 10 questions The pass mark is 50 for the two tests combinedrdquo

Also for EPSOCAST012010 ldquoCandidates who pass the verbal and numerical reasoning tests will be invited to sit tests on EU knowledge and specific competencies within the profile selectedrdquo

And for EPSOCAST022010 ldquoYou will be notified of the results of the tests from the end of July 2010 via your EPSO account Three weeks after the candidates have been notified of the results the information provided in the online application forms of those candidates who have passed the tests will be accessible in the database to recruiting departmentsrdquo

This means that for EPSOCAST012010 a second round of testing will take place For EPSOCAST012010 all those who pass and otherwise eligible will automatically be placed on the reserve list

Source httpeuropaeuepsoapplytodaypdf_castepso_cast_01_2010_enpdf

This information is valid as of 29 October 2010

37 Do I get the 50 if I answer all verbal reasoning questions correctly and all the numerical reasoning questions incorrectly Based on the above information yes

38 How many points does answering the 20 verbal reasoning questions correctly get you The verbal reasoning test can get you 20 points the abstract reasoning test 10 points and the numerical reasoning test also 10 points In other words the number of points you can get is equal to the number of questions in the test

39 The pass mark is 50 for verbal reasoning and 50 for abstract and numerical reasoning together This means that you can score 30 on abstract reasoning and 70 on numerical reasoning and you will reach the pass mark Please also note that the pass mark does not mean you can advance to the next phase for that you also need to be in the group of X best candidates Verbal Reasoning

ARBOREUS

13wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

VERBAL REASONING

40 If you choose a wrong answer will they deduct points from your total score No there is no penalty for wrong answers so always guess if you do not know the correct answer

41 If a verbal reasoning question is rather difficult is it better to move to the next one Yes there is no extra point for solving the harder questions If you cannot figure out how to approach the test item in the first 30 seconds just move on to the next one If you save time on the easier ones you can always come back to think more about the harder ones

42 On the contrary if the first answer is the right one I would not analyse the remaining options would this be advisable If you are confident in your assessment by all means mark the supposedly correct answer Once you have the necessary routine this is not excessive risk-taking

On the other hand if you are not sure which answer option might be the correct one you can use the process of elimination ndash discarding all those answer options that feel the least correct hoping to be left with only one

43 In verbal reasoning do you think that 35 min is enough This is a subjective question but I would say that if you apply certain methods that we cover in great detail in online trainings as well (reading the question and answers first which will allow you to focus only on the relevant parts of the text) then the roughly 100 seconds you have for a questions should be sufficient

44 Are the answer choices of the verbal reasoning questions in the EPSO pre-selection shown at the same time as the question or after the paragraph Everything related to one test item will be shown at the same time

ARBOREUS

14wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

NUMERICAL REASONING

45 Does EPSO provide the applicants a physical calculator or should we take our own As the Online EU Training experts mentioned in our webinars it is recommended to avoid the use of the calculator as much as you can by applying estimation whenever possible When that is not possible the calculator comes into play A physical calculator has the benefit of being easier to handle but as far as we have heard the physical calculators provided are very primitive and they do not even have a memory function (for storing numbers in a longer calculation) The on-screen calculator does have this feature so if you like using this feature you will need to familiarize yourself with on-screen calculators Also it is not allowed to use your own calculator

46 Does EPSO use numerical reasoning questions where the table is actually irrelevant and you have all the information you need in the question itself No this type of numerical reasoning questions is not common in the EPSO pre-selections as it would be quite a trick question which EPSO is not known to do

47 Does the level of difficulty of the numerical reasoning questions depend on the specialization chosen No The pre-selection phase is not designed to measure professional skills but rather a general aptitude to comprehend complex texts (Verbal Reasoning) work with number and identify trends and relationships (Numerical Reasoning) and perform well in new and unfamiliar tasks (Abstract Reasoning measuring your generic problem-solving capacity)

EPSO will have many chances to measure your professional skills at later stages in the Assessment Centre One example is the Case Study exercise In the Case Study exercise it may very well happen that economists will need to work with numbers data and economic indicators at a much higher level than in numerical reasoning while lawyers may be presented text and exercises laden with complex legal terms

However we must note that while there is no differentiation between profiles the level of difficulty of the pre-selections tests does vary for different jobs For example AST (Assistant) exams will include simpler test items than Administrator exams

48 Are geometry exercises to be expected in EPSO pre-selection tests No All EPSO numerical reasoning tests are based on tables and diagrams with the occasional text-based exercise but geometry is not among the tested skills

49 Dealing with zeros and decimals almost requires us to write down all parts of our operations Do we have time for that As we always mention in online training the first thing you should try is to find a way to avoid performing complex calculations If you are forced to do it you will make good use of the penpaper or similar device provided If you can quickly solve a number of tests without much calculation you will have time to jot down notes for some of the other tests

50 Can I choose the order of the questions eg answer first the abstract questions then the numerical or skip one question and go back to it later You can choose the order of solving the test items within one test but you cannot choose the order of the tests Please see the answer to the fourth question above

ARBOREUS

15wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

NUMERICAL REASONING

51 Proportions variation averages seem to be the bulk of numerical reasoning questions asked in the EPSO pre-selections Where can one find a good explanation of the relevant equations Is there a cheat-sheet or something that freshens up our minds on the rules about percentages A general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet Also httpwwwalgebrahelpcom is a great math resource for example

52 Do all questions have a shortcut If we are making a lot of calculations are we going the wrong (or the long) way No Sometimes you simply need to accept the fact that there is nothing else to be done than perform the cumbersome calculations Again a shortcut can be all kinds of different things It can be a brilliant observation allowing you to answer the questions without calculating but it can also simply mean that the difference between the answer options allows you

to simplify the numbers you are working with because even rounded-up or rounded-down numbers will provide the required level of accuracy

53 Can you tell us the kind of calculations normally appears in the EPSO numerical reasoning tests The calculations themselves are never too complex addition subtraction division multiplication percentages and ratios (fractions) The trick is to figure out what calculations to perform and the best way to do that is through practice

54 What proportion of the numerical reasoning tests does EPSO display visuals and graphs in the pre-selection You will not have more than 25-30 of the tests with diagrams ndash tables still constitute the bulk of EPSOrsquos database

ARBOREUS

16wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

ARBOREUS

17wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

ARBOREUS

18wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

ARBOREUS

19wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

ARBOREUS

20wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 11: 72 Questions About EPSO EXAMS Arboreus eBook

ARBOREUS

12wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

CAST

36 All those passing the EPSO CAST selection tests with 50 right answers are considered eligible for CAST Here is the official word from EPSO

ldquoThe verbal reasoning test will last for 35 minutes and will be made up of 20 questions the numerical reasoning test will last 20 minutes and will be made up of 10 questions The pass mark is 50 for the two tests combinedrdquo

Also for EPSOCAST012010 ldquoCandidates who pass the verbal and numerical reasoning tests will be invited to sit tests on EU knowledge and specific competencies within the profile selectedrdquo

And for EPSOCAST022010 ldquoYou will be notified of the results of the tests from the end of July 2010 via your EPSO account Three weeks after the candidates have been notified of the results the information provided in the online application forms of those candidates who have passed the tests will be accessible in the database to recruiting departmentsrdquo

This means that for EPSOCAST012010 a second round of testing will take place For EPSOCAST012010 all those who pass and otherwise eligible will automatically be placed on the reserve list

Source httpeuropaeuepsoapplytodaypdf_castepso_cast_01_2010_enpdf

This information is valid as of 29 October 2010

37 Do I get the 50 if I answer all verbal reasoning questions correctly and all the numerical reasoning questions incorrectly Based on the above information yes

38 How many points does answering the 20 verbal reasoning questions correctly get you The verbal reasoning test can get you 20 points the abstract reasoning test 10 points and the numerical reasoning test also 10 points In other words the number of points you can get is equal to the number of questions in the test

39 The pass mark is 50 for verbal reasoning and 50 for abstract and numerical reasoning together This means that you can score 30 on abstract reasoning and 70 on numerical reasoning and you will reach the pass mark Please also note that the pass mark does not mean you can advance to the next phase for that you also need to be in the group of X best candidates Verbal Reasoning

ARBOREUS

13wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

VERBAL REASONING

40 If you choose a wrong answer will they deduct points from your total score No there is no penalty for wrong answers so always guess if you do not know the correct answer

41 If a verbal reasoning question is rather difficult is it better to move to the next one Yes there is no extra point for solving the harder questions If you cannot figure out how to approach the test item in the first 30 seconds just move on to the next one If you save time on the easier ones you can always come back to think more about the harder ones

42 On the contrary if the first answer is the right one I would not analyse the remaining options would this be advisable If you are confident in your assessment by all means mark the supposedly correct answer Once you have the necessary routine this is not excessive risk-taking

On the other hand if you are not sure which answer option might be the correct one you can use the process of elimination ndash discarding all those answer options that feel the least correct hoping to be left with only one

43 In verbal reasoning do you think that 35 min is enough This is a subjective question but I would say that if you apply certain methods that we cover in great detail in online trainings as well (reading the question and answers first which will allow you to focus only on the relevant parts of the text) then the roughly 100 seconds you have for a questions should be sufficient

44 Are the answer choices of the verbal reasoning questions in the EPSO pre-selection shown at the same time as the question or after the paragraph Everything related to one test item will be shown at the same time

ARBOREUS

14wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

NUMERICAL REASONING

45 Does EPSO provide the applicants a physical calculator or should we take our own As the Online EU Training experts mentioned in our webinars it is recommended to avoid the use of the calculator as much as you can by applying estimation whenever possible When that is not possible the calculator comes into play A physical calculator has the benefit of being easier to handle but as far as we have heard the physical calculators provided are very primitive and they do not even have a memory function (for storing numbers in a longer calculation) The on-screen calculator does have this feature so if you like using this feature you will need to familiarize yourself with on-screen calculators Also it is not allowed to use your own calculator

46 Does EPSO use numerical reasoning questions where the table is actually irrelevant and you have all the information you need in the question itself No this type of numerical reasoning questions is not common in the EPSO pre-selections as it would be quite a trick question which EPSO is not known to do

47 Does the level of difficulty of the numerical reasoning questions depend on the specialization chosen No The pre-selection phase is not designed to measure professional skills but rather a general aptitude to comprehend complex texts (Verbal Reasoning) work with number and identify trends and relationships (Numerical Reasoning) and perform well in new and unfamiliar tasks (Abstract Reasoning measuring your generic problem-solving capacity)

EPSO will have many chances to measure your professional skills at later stages in the Assessment Centre One example is the Case Study exercise In the Case Study exercise it may very well happen that economists will need to work with numbers data and economic indicators at a much higher level than in numerical reasoning while lawyers may be presented text and exercises laden with complex legal terms

However we must note that while there is no differentiation between profiles the level of difficulty of the pre-selections tests does vary for different jobs For example AST (Assistant) exams will include simpler test items than Administrator exams

48 Are geometry exercises to be expected in EPSO pre-selection tests No All EPSO numerical reasoning tests are based on tables and diagrams with the occasional text-based exercise but geometry is not among the tested skills

49 Dealing with zeros and decimals almost requires us to write down all parts of our operations Do we have time for that As we always mention in online training the first thing you should try is to find a way to avoid performing complex calculations If you are forced to do it you will make good use of the penpaper or similar device provided If you can quickly solve a number of tests without much calculation you will have time to jot down notes for some of the other tests

50 Can I choose the order of the questions eg answer first the abstract questions then the numerical or skip one question and go back to it later You can choose the order of solving the test items within one test but you cannot choose the order of the tests Please see the answer to the fourth question above

ARBOREUS

15wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

NUMERICAL REASONING

51 Proportions variation averages seem to be the bulk of numerical reasoning questions asked in the EPSO pre-selections Where can one find a good explanation of the relevant equations Is there a cheat-sheet or something that freshens up our minds on the rules about percentages A general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet Also httpwwwalgebrahelpcom is a great math resource for example

52 Do all questions have a shortcut If we are making a lot of calculations are we going the wrong (or the long) way No Sometimes you simply need to accept the fact that there is nothing else to be done than perform the cumbersome calculations Again a shortcut can be all kinds of different things It can be a brilliant observation allowing you to answer the questions without calculating but it can also simply mean that the difference between the answer options allows you

to simplify the numbers you are working with because even rounded-up or rounded-down numbers will provide the required level of accuracy

53 Can you tell us the kind of calculations normally appears in the EPSO numerical reasoning tests The calculations themselves are never too complex addition subtraction division multiplication percentages and ratios (fractions) The trick is to figure out what calculations to perform and the best way to do that is through practice

54 What proportion of the numerical reasoning tests does EPSO display visuals and graphs in the pre-selection You will not have more than 25-30 of the tests with diagrams ndash tables still constitute the bulk of EPSOrsquos database

ARBOREUS

16wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

ARBOREUS

17wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

ARBOREUS

18wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

ARBOREUS

19wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

ARBOREUS

20wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 12: 72 Questions About EPSO EXAMS Arboreus eBook

ARBOREUS

13wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

VERBAL REASONING

40 If you choose a wrong answer will they deduct points from your total score No there is no penalty for wrong answers so always guess if you do not know the correct answer

41 If a verbal reasoning question is rather difficult is it better to move to the next one Yes there is no extra point for solving the harder questions If you cannot figure out how to approach the test item in the first 30 seconds just move on to the next one If you save time on the easier ones you can always come back to think more about the harder ones

42 On the contrary if the first answer is the right one I would not analyse the remaining options would this be advisable If you are confident in your assessment by all means mark the supposedly correct answer Once you have the necessary routine this is not excessive risk-taking

On the other hand if you are not sure which answer option might be the correct one you can use the process of elimination ndash discarding all those answer options that feel the least correct hoping to be left with only one

43 In verbal reasoning do you think that 35 min is enough This is a subjective question but I would say that if you apply certain methods that we cover in great detail in online trainings as well (reading the question and answers first which will allow you to focus only on the relevant parts of the text) then the roughly 100 seconds you have for a questions should be sufficient

44 Are the answer choices of the verbal reasoning questions in the EPSO pre-selection shown at the same time as the question or after the paragraph Everything related to one test item will be shown at the same time

ARBOREUS

14wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

NUMERICAL REASONING

45 Does EPSO provide the applicants a physical calculator or should we take our own As the Online EU Training experts mentioned in our webinars it is recommended to avoid the use of the calculator as much as you can by applying estimation whenever possible When that is not possible the calculator comes into play A physical calculator has the benefit of being easier to handle but as far as we have heard the physical calculators provided are very primitive and they do not even have a memory function (for storing numbers in a longer calculation) The on-screen calculator does have this feature so if you like using this feature you will need to familiarize yourself with on-screen calculators Also it is not allowed to use your own calculator

46 Does EPSO use numerical reasoning questions where the table is actually irrelevant and you have all the information you need in the question itself No this type of numerical reasoning questions is not common in the EPSO pre-selections as it would be quite a trick question which EPSO is not known to do

47 Does the level of difficulty of the numerical reasoning questions depend on the specialization chosen No The pre-selection phase is not designed to measure professional skills but rather a general aptitude to comprehend complex texts (Verbal Reasoning) work with number and identify trends and relationships (Numerical Reasoning) and perform well in new and unfamiliar tasks (Abstract Reasoning measuring your generic problem-solving capacity)

EPSO will have many chances to measure your professional skills at later stages in the Assessment Centre One example is the Case Study exercise In the Case Study exercise it may very well happen that economists will need to work with numbers data and economic indicators at a much higher level than in numerical reasoning while lawyers may be presented text and exercises laden with complex legal terms

However we must note that while there is no differentiation between profiles the level of difficulty of the pre-selections tests does vary for different jobs For example AST (Assistant) exams will include simpler test items than Administrator exams

48 Are geometry exercises to be expected in EPSO pre-selection tests No All EPSO numerical reasoning tests are based on tables and diagrams with the occasional text-based exercise but geometry is not among the tested skills

49 Dealing with zeros and decimals almost requires us to write down all parts of our operations Do we have time for that As we always mention in online training the first thing you should try is to find a way to avoid performing complex calculations If you are forced to do it you will make good use of the penpaper or similar device provided If you can quickly solve a number of tests without much calculation you will have time to jot down notes for some of the other tests

50 Can I choose the order of the questions eg answer first the abstract questions then the numerical or skip one question and go back to it later You can choose the order of solving the test items within one test but you cannot choose the order of the tests Please see the answer to the fourth question above

ARBOREUS

15wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

NUMERICAL REASONING

51 Proportions variation averages seem to be the bulk of numerical reasoning questions asked in the EPSO pre-selections Where can one find a good explanation of the relevant equations Is there a cheat-sheet or something that freshens up our minds on the rules about percentages A general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet Also httpwwwalgebrahelpcom is a great math resource for example

52 Do all questions have a shortcut If we are making a lot of calculations are we going the wrong (or the long) way No Sometimes you simply need to accept the fact that there is nothing else to be done than perform the cumbersome calculations Again a shortcut can be all kinds of different things It can be a brilliant observation allowing you to answer the questions without calculating but it can also simply mean that the difference between the answer options allows you

to simplify the numbers you are working with because even rounded-up or rounded-down numbers will provide the required level of accuracy

53 Can you tell us the kind of calculations normally appears in the EPSO numerical reasoning tests The calculations themselves are never too complex addition subtraction division multiplication percentages and ratios (fractions) The trick is to figure out what calculations to perform and the best way to do that is through practice

54 What proportion of the numerical reasoning tests does EPSO display visuals and graphs in the pre-selection You will not have more than 25-30 of the tests with diagrams ndash tables still constitute the bulk of EPSOrsquos database

ARBOREUS

16wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

ARBOREUS

17wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

ARBOREUS

18wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

ARBOREUS

19wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

ARBOREUS

20wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 13: 72 Questions About EPSO EXAMS Arboreus eBook

ARBOREUS

14wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

NUMERICAL REASONING

45 Does EPSO provide the applicants a physical calculator or should we take our own As the Online EU Training experts mentioned in our webinars it is recommended to avoid the use of the calculator as much as you can by applying estimation whenever possible When that is not possible the calculator comes into play A physical calculator has the benefit of being easier to handle but as far as we have heard the physical calculators provided are very primitive and they do not even have a memory function (for storing numbers in a longer calculation) The on-screen calculator does have this feature so if you like using this feature you will need to familiarize yourself with on-screen calculators Also it is not allowed to use your own calculator

46 Does EPSO use numerical reasoning questions where the table is actually irrelevant and you have all the information you need in the question itself No this type of numerical reasoning questions is not common in the EPSO pre-selections as it would be quite a trick question which EPSO is not known to do

47 Does the level of difficulty of the numerical reasoning questions depend on the specialization chosen No The pre-selection phase is not designed to measure professional skills but rather a general aptitude to comprehend complex texts (Verbal Reasoning) work with number and identify trends and relationships (Numerical Reasoning) and perform well in new and unfamiliar tasks (Abstract Reasoning measuring your generic problem-solving capacity)

EPSO will have many chances to measure your professional skills at later stages in the Assessment Centre One example is the Case Study exercise In the Case Study exercise it may very well happen that economists will need to work with numbers data and economic indicators at a much higher level than in numerical reasoning while lawyers may be presented text and exercises laden with complex legal terms

However we must note that while there is no differentiation between profiles the level of difficulty of the pre-selections tests does vary for different jobs For example AST (Assistant) exams will include simpler test items than Administrator exams

48 Are geometry exercises to be expected in EPSO pre-selection tests No All EPSO numerical reasoning tests are based on tables and diagrams with the occasional text-based exercise but geometry is not among the tested skills

49 Dealing with zeros and decimals almost requires us to write down all parts of our operations Do we have time for that As we always mention in online training the first thing you should try is to find a way to avoid performing complex calculations If you are forced to do it you will make good use of the penpaper or similar device provided If you can quickly solve a number of tests without much calculation you will have time to jot down notes for some of the other tests

50 Can I choose the order of the questions eg answer first the abstract questions then the numerical or skip one question and go back to it later You can choose the order of solving the test items within one test but you cannot choose the order of the tests Please see the answer to the fourth question above

ARBOREUS

15wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

NUMERICAL REASONING

51 Proportions variation averages seem to be the bulk of numerical reasoning questions asked in the EPSO pre-selections Where can one find a good explanation of the relevant equations Is there a cheat-sheet or something that freshens up our minds on the rules about percentages A general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet Also httpwwwalgebrahelpcom is a great math resource for example

52 Do all questions have a shortcut If we are making a lot of calculations are we going the wrong (or the long) way No Sometimes you simply need to accept the fact that there is nothing else to be done than perform the cumbersome calculations Again a shortcut can be all kinds of different things It can be a brilliant observation allowing you to answer the questions without calculating but it can also simply mean that the difference between the answer options allows you

to simplify the numbers you are working with because even rounded-up or rounded-down numbers will provide the required level of accuracy

53 Can you tell us the kind of calculations normally appears in the EPSO numerical reasoning tests The calculations themselves are never too complex addition subtraction division multiplication percentages and ratios (fractions) The trick is to figure out what calculations to perform and the best way to do that is through practice

54 What proportion of the numerical reasoning tests does EPSO display visuals and graphs in the pre-selection You will not have more than 25-30 of the tests with diagrams ndash tables still constitute the bulk of EPSOrsquos database

ARBOREUS

16wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

ARBOREUS

17wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

ARBOREUS

18wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

ARBOREUS

19wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

ARBOREUS

20wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 14: 72 Questions About EPSO EXAMS Arboreus eBook

ARBOREUS

15wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

NUMERICAL REASONING

51 Proportions variation averages seem to be the bulk of numerical reasoning questions asked in the EPSO pre-selections Where can one find a good explanation of the relevant equations Is there a cheat-sheet or something that freshens up our minds on the rules about percentages A general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet Also httpwwwalgebrahelpcom is a great math resource for example

52 Do all questions have a shortcut If we are making a lot of calculations are we going the wrong (or the long) way No Sometimes you simply need to accept the fact that there is nothing else to be done than perform the cumbersome calculations Again a shortcut can be all kinds of different things It can be a brilliant observation allowing you to answer the questions without calculating but it can also simply mean that the difference between the answer options allows you

to simplify the numbers you are working with because even rounded-up or rounded-down numbers will provide the required level of accuracy

53 Can you tell us the kind of calculations normally appears in the EPSO numerical reasoning tests The calculations themselves are never too complex addition subtraction division multiplication percentages and ratios (fractions) The trick is to figure out what calculations to perform and the best way to do that is through practice

54 What proportion of the numerical reasoning tests does EPSO display visuals and graphs in the pre-selection You will not have more than 25-30 of the tests with diagrams ndash tables still constitute the bulk of EPSOrsquos database

ARBOREUS

16wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

ARBOREUS

17wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

ARBOREUS

18wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

ARBOREUS

19wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

ARBOREUS

20wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 15: 72 Questions About EPSO EXAMS Arboreus eBook

ARBOREUS

16wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

55 What are the most common features of EPSO pre-selection abstract reasoning questions What should an applicant first look for (eg number of sides angles) The most common building blocks are as follows

z Rotation

z Reflection

z Angles and Directions

z Shapes

z Patterns (colors fills)

z Transformations (one shape turning into another)

z Concepts (visually demonstrated concepts)

z Visual mathematics (shapes representing numbers)

56 Does EPSO use abstract reasoning questions that have a ldquono answer is correctrdquo answer option No

57 What sort of material can be used for practicing abstract reasoning tests other than the test packages at Online EU Training and the Ultimate EU Test Book Any non-verbal and non-numerical puzzle quiz test or game is conducive to better performance in such tests However if the exam is close it is worth focusing your precious time on tailor-made preparation materials Online EU Training has no knowledge of other specifically EPSO-focused books in the subject other than the Ultimate EU Test Book but if you are interested in more general publications there are surely hundreds of intelligence and abstract reasoning test books on Amazon

58 Does EPSO use abstract reasoning tests that contain both numbers and shapes No abstract reasoning tests as a rule do not contain numbers and letterstext

59 Is the base in EPSOrsquos grid based abstract reasoning questions always at the same position ndash on the top left No any figure can be the basis for lsquoderivingrsquo the other figures Also a rule with which you can derive figures in a row for example will work both ways starting from the left or the right as well Also sometimes the middle figure is derived from the two neighbouring figures ndash the possibilities are unfortunately endless Concerning a general overview of these basic mathematical operations a high-school level mathematics text book will be your best bet

60 What are the criteria to check if the rule we come up with is the one thought by the test designer Obviously the best proof for that is when one of the answer options corresponds to what we believe is the correct answer This is why it is worth coming up with the rule and visualizing the correct figure first and then check the answer options ndash the presence of the figure we came up with will be proof that we are on the right track Of course there is a caveat the test designer might take into consideration that you might misread something and include a figure which will correspond to

ARBOREUS

17wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

ARBOREUS

18wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

ARBOREUS

19wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

ARBOREUS

20wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 16: 72 Questions About EPSO EXAMS Arboreus eBook

ARBOREUS

17wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

ABSTRACT REASONING

the incorrect rule you came up with (a so-called distractor figure) so double-checking whether your rule takes into account every aspect of the test is very important

61 What are polygons and what do we have to know about geometrical shapes A good summary suggested by one of the participants can be found here httpwwwmathleaguecomhelpgeometrypolygonshtm

62 Does the difficulty of the questions in EPSO pre-selection abstract reasoning tests grow with every question This is a general characteristic of all psychometric tests The first few items will be easier to help you warm up and then the difficulty will rise IMPORTANT At EPSO the questions you are given do not depend on the answers you gave to earlier questions the test form is fixed

63 Does EPSO use only black and white abstract reasoning tests or are there also other colours used There will be no colours in the abstract reasoning tests but you might see different shades of grey for example

ARBOREUS

18wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

ARBOREUS

19wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

ARBOREUS

20wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 17: 72 Questions About EPSO EXAMS Arboreus eBook

ARBOREUS

18wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

64 How does EPSO score the Situational Judgement Tests It follows a special scoring which is in fact irrelevant as what matters is the competency report that EPSO creates based on your answers This is then used for the Structured Interview in the Assessment Centre so the actual scoring has little relevance Nevertheless the general scoring principle is that each of the four answer options carries two scores one score if selected as most effective and one score if selected as least effective

65 Does EPSO consider ldquoManaging expectationsrdquo an EU competencysubcompetency Is saying No in a situation taken as very negative uncooperative etc No managing expectations is more of a subset of various competencies ie communication team management and others Saying no to a request can always be reasonable as long as circumstances warrant it

66 What should be prioritised in the Situational Judgement Tests competencies or values Most likely you will not be given such a clear choice between the two especially because the two are interlinked (eg in a situation where your team working skills are tested you need to bear in mind the EU institutionsrsquo values of loyal cooperation between various units while clear and transparent cooperation is also required this is a typical mix of the two approaches)

67 Does EPSO send the Situational Judgement Test reports to all the applicants like the results of the other pre-selection tests Only if you pass to the Assessment Centre otherwise (based on the information we have) it will not be disclosed to you

68 Is there a ldquorightrdquo and a ldquowrongrdquo answer in the Situational Judgement Tests The goal of the test is to create the competency framework based on your answers Obviously if you reach low scores in one or more competencies that may affect your evaluation but this can be compensated for in the structured interview Also SJTs have no classic ldquopass marksrdquo given their unique nature

69 Why do you need leadership as a competency if EPSO is recruiting for entry level (AD5) positions Even though this competition is not for head of unit or other management posts leadership is needed for cooperation between various units of the same level in hierarchy For instance if you are a project leader (or in EU language you are responsible for an interservice consultation between various Directorates General of the Commission) you still need to coordinate manage andor supervise the activities inputs and communication between various units across the organisation which does require leadership

70 What is the objective of a Situational Judgement Test Is it to ldquorevealrdquo the applicantrsquos true personality or to verify if the applicantrsquos personal competencies matches to EU competence It is more the latter ie if your personal competencies match those that have been identified (or ldquomappedrdquo) by EPSO for any given job profile It might happen that your exam results are excellent and your competencies are also fine but they do not really match the ones EPSO is looking for if you have a strong individual drive limited respect for hierarchy etc this may mean that you would not fit (and feel good working for) the institutions There is nothing wrong with this as this does

ARBOREUS

19wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

ARBOREUS

20wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 18: 72 Questions About EPSO EXAMS Arboreus eBook

ARBOREUS

19wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SITUATIONAL JUDGEMENT TESTS

not qualify you as a good or bad person simply it means that your personality type may not match what EPSO is looking for

71 Are the Situational Judgement tests at Online EU Training concrete examples from EPSO or are they made by Online EU Training based on information received from EPSO The tests at Online EU Training are based on publicly available information provided by EPSO and a detailed professional analysis done by an occupational psychologist who is an expert on public sector recruitment and EU affairs

72 Does it mean that we will have to be lsquoconservativersquo in our answers in the Situational Judgement Test Not really you need to pick your answers based on the values the identified competences your personal judgment and overall evaluation of the facts

Although we always strive to provide the most recent information of EU recruitment exams conditions and requirements may change from time to time Make sure you always consult the most up-to-date information available from official sources

ARBOREUS

20wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs

Page 19: 72 Questions About EPSO EXAMS Arboreus eBook

ARBOREUS

20wwweutrainingeu

ONLINE EU TRAININGTHE EUROPEAN UNION ON YOUR DESKTOP copy 2010 ARBOREUS All Rights Reserved

SERVICES

Arboreus is an innovative e-learning company offering professional online training on European Union policies and EU Careers Our clients include European graduates officials managers job seekers Brussels professionals and others

Given the high interest in EU careers institutional affairs competition law trade policy consumer protection environmental issues and other regulatory matters we offer our online training and webinar services to the global business and academic community as well

We do this by creating a community of professionals academics diplomats and job seekers covering European affairs all over the world so they can network and learn about the EU

Consult the below links to learn more about our services

z Online Test Packages for all EPSO Exams httpwwweutrainingeueu_packages

z Study Materials to help in your EU Tests preparation httpwwweutrainingeustudy_material

z Tips amp Tricks for succeeding at the EPSO Concours httpwwweutrainingeutipstricks

7 Things You Must Know about the EPSO Assessment Centre Link httpwwweutrainingeutipstricks_details7_things_you_must_know_about_the_epso_assessment_centre

EPSO Situational Judgement Tests Know the Unknown Link httpwwweutrainingeutipstricks_detailsepso_situational_judgement_tests_know_the_unknown

The Motivation Challenge What to Write in your EPSO Application Link httpwwweutrainingeutipstricks_detailsthe_motivation_challenge_what_to_write_in_your_epso_application

10 Professional Linguist Exam Tips Link httpwwweutrainingeutipstricks_details10_professional_epso_linguist_exam_tips

z Live Online Webinar Training On EPSO Tests ndash check our latest news regularly httpwwweutrainingeueu_news_archive

z Online Interactive E-Learning Courses in EU Affairs httpwwweutrainingeuonline_courses

z EU Affairs Job Portal httpwwweutrainingeueujobs