The Evidence Behind the Numbers

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@LauraOverton

70+20+10=100

What are we talking about?

70 20 10

70 20 10

20 years on…Why the buzz now?

102070Workflow Social Formal

The problem with the silver bullet

Using

evidence to bring

perspective

APAC14%

Americas10%

Europe71%

ME, Africa, India5%

Over 600 L&D professionals from 55 countries

1,600 learners

The data source

47%of L&D believe

their approach is

shaped by models that

directly support

learning in the flow of work

102070Workflow Social Formal

Today’s L&D leaders want to deliver high performance

80% want to drive business innovation

94% want to improve productivity

85% want to improve organisational performance

91% want to speed up the implementation of new processes

96% want to encourage sharing of good practice

We’ve deconstructed 70:20:10 into component activities

DOES 70:20:10 HELP DELIVER?

The Towards Maturity Framework™

“70:10:20 has no impact”MYTH:

4x as likely to report that they are responding faster to business

change

3x more likely to report an improvement in staff

motivation(27% vs 8%)

(35% vs 19%)

2x more likely to report increases in productivity

(30% vs 7%)

Those implementing

70:20:10report better results than those who

are not

FACT:

“It’s all about the numbers”MYTH:

102070Workflow Social Formal

Workflow index Social index Formal index

We found balanced activities across all of the 3 areas, even in those not implementing 70:20:10

Implementing 70:20:10 Not Implementing

Success is a matter of balance – in achieving the optimum blend

102070Workflow Social Formal

Success

“70:20:10 is a rule, a law,an immovable theory”MYTH:

70:20:10 is a balance

of Work

experiencesSocial &Formal

FACT:

2x analyse the problem before designing a solution

Supportinglearning

in the workflow

4x more likely to provide access to job aids 4x more likely to engage managers11x more likely to curate content

70Workflow

Supportingsociallearning

20Social

8x encourage staff to solve problems together online2x agree coaching and mentoring is an active part of work culture2x help individuals locate in-house experts

Supportingformallearning

3x to involve users in the design of solutions

2x as likely to map learning interventions to competency frameworks

10Formal

“70:20:10 means formal learning is dead”MYTH:

Formal

learning is not dead, but we need to breath new life into it

FACT:

How does formal learning

need to change?

Formal

learning is not dead, but we need to breath new life into it

FACT:

7x as likely to apply spaced learning to aid retention

3x as likely to use performance support to transfer learning

2x as likely to use storytelling

2x as likely to use micro-content

“Adding social platforms to formal learning is doing 70:20:10”

MYTH:

Technology underpins 70:20:10 - it does not define itFACT:

“70:20:10 is about cutting costs”MYTH:

70:20:10 is about shifting culture, changing behaviours and delivering value

FACT:

How will staff cope with new models of learning?

Support from line-managers

83%

Collaboration with team members

90%

Formal learning

37%

What do staff find essential/very useful to do their jobs?

Staff are already

embracing the

principals

with or without

us

FACT:

70:20:10 is part of a bigger pictureFACT:

102070Workflow Social Formal

86% of the Top Deck organisations are using approaches like 70:20:10

T O W A R D S M A T U R I T Y I N D E X

TOPDECK

TOP LEARNING ORGANISATIONS

Improving learning efficiency

Improving individual processes

Improving productivity/engagement

Improving business responsiveness

Improving learning culture

31%

27%

16%

12%

11%

46%

48%

34%

30%

26%

72%

73%

63%

56%

48%

Top Deck Applying new models Not applying new models

The Top Deck organisations are pushing the boundaries beyond the numbers

The Evidence Behind the Numbers

@LauraOverton

70+20+10=100Download the report: www.towardsmaturity.org/in-focus/2016/702010

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