7 Tips For Efficient Intranet Searching

Top-Level Intranet Navigation

Mimicking the organisation’s departmental structure

Task-based Navigation – How Do I…

Navigation centred on the organisation’s product portfolio

Company and Personal Links

Allowing employees to create links to particular areas within their intranet or external sites helps them to customise their experience and locate information efficiently.

Top Navigation Bar

The intranet's top bar contains common tools and applications that allow for the rapid allocation of

information. It should contain the global search tool box, a list of permission-based applications,

access to in-system notifications (overview), a link to the team calendar and the settings area. This

central navigation area is viewable by all employees but an element of customisation is added

through the permission-based, drop-down application menu and personal links.

Metadata

When creating and adding content to your intranet it is important to try and consider the

needs of other intranet users in relation to finding the necessary information. Metadata

should reflect the overall contents of the information supplied and act as a strong

indicator in helping users find information efficiently. Encouraging content administrators

to add good quality metadata each time information is created on your intranet will

greatly increase the likelihood of relevant content being found.

Best-Bets

In essence, best-bets are user-created resources which help guide users in finding relevant information quickly, and dramatically improves their intranet search experience.

Search Requests

If a user is unsuccessful in their attempts to try and find particular information they can submit a search request - it depends solely upon users' feedback.

Alternative Suggestions

This is particularly useful for organisations with geographically-dispersed offices as there can often

be differing spellings, terms and phrases for a common term.

Claromentis Intranet Software

Tag clouds along with instant keyword filtering help intranet users to find relevant project spaces; further filtering by currently bookmarked, archived, categories, and ‘hot topics’ is available.

For information on Claromentis Intranet Software visit: http://www.claromentis.com/

Thank You