7 steps to integrate a robots into a household daily habits
TRANSCRIPT
Pedagogical Research and
Support
7 steps to ensure Roomba’s adoption
@HumanCentricity
@epfl
Valérie Bauwens, Julia Fink, CRAFT, EPFL
Valérie Bauwens, Julia Fink, EPFL
What have we done?
6 months ethnographic study, 9 households
Who
Does what
How much
When
Where(physical
environment)
How
With whom
Why?
Was Roomba adopted?
Yes, by 3 out of 9 households
Rejector:
« It is fasterif I do it myself»
Adopter:
« I don’t have to vacuum
anymore everysecond day »
Valérie Bauwens, Julia Fink, EPFL
Take away:
Can your robot passthe 7 adoption
stepstones?
Valérie Bauwens, Julia Fink, EPFL
Step1: practical utility
Do I gain time? Is my home cleaner?
Daily cleaning session
Valérie Bauwens, Julia Fink, EPFL
Step1: practical utility
But also how to get ridof « secondary
painpoints »
Valérie Bauwens, Julia Fink, EPFL
Step 2: physical space
How much do I have to change in my home
for Roomba?
Valérie Bauwens, Julia Fink, EPFL
Step 2: physical space
How much do I have to change every time I
use Roomba?
Valérie Bauwens, Julia Fink, EPFL
Step 3: learning to use technology
How much effort do I need to do
to learn using the robot?
Valérie Bauwens, Julia Fink, EPFL
Step 4: habits
What do I have to change to my habits?
Valérie Bauwens, Julia Fink, EPFL
Valérie Bauwens, Julia Fink, EPFL
Step 5: emotional relationship to technology:
Can I attach myself to Roomba?
Picture of Roomba hidden under the sofa or in a closet
Step 6: social influence:
How can it impact mysocial life?
Valérie Bauwens, Julia Fink, EPFL
Step 7: financial utility:
What financialbenefits?
Acquisition: “I am not sure I would have paid that much. When you buy Miele, you know
what you get”
Usage: “How much does it cost to replace the brushes?”
Valérie Bauwens, Julia Fink, EPFL
To conclude:
Think systemic!
Test out these steps, refine them and challenge them…
…and give us your feed backs
Valérie Bauwens, Julia Fink, EPFL
Thanks to all our participants!
Valérie Bauwens ([email protected])
Julia Fink ([email protected])
Dr. Frédéric Kaplan
Prof. Pierre Dillenbourg
Centre de Recherche et d'Appui pour la Formation et ses Technologies (CRAFT)
Ecole Polytechnique Fédérale de Lausanne (EPFL)
Rolex Learning Center
CH-1015 Lausanne, Switzerland
This research was supported by the Swiss National Science Foundation through the National Centre of Competence in Research on Robotics.