7 secrets to getting positive online consumer reviews

7
7 SECRETS TO GETTING POSITIVE ONLINE CONSUMER REVIEWS

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Page 1: 7 Secrets to getting positive online consumer reviews

7 SECRETS TO GETTING POSITIVE ONLINE

CONSUMER REVIEWS

Page 2: 7 Secrets to getting positive online consumer reviews

INTRODUCTIONTIPS FOR +VE

REVIEWSCONCLUSIONS

Page 3: 7 Secrets to getting positive online consumer reviews

INTRODUCTION

Online reviews are often a client’s first contact with your practice, a first impression you can’t afford to ignore. Here are a few tips on

getting positive reviews.

Page 4: 7 Secrets to getting positive online consumer reviews

TIPS FOR +VE

REVIEWS

BE THE BESTGood reviews have to starts with exceptional customer service , like faster delivery, quick response etc.

GET OUT THERE!Add your business to online review sites or update your current listing. For example Right2Review.

Page 5: 7 Secrets to getting positive online consumer reviews

TIPS FOR +VE

REVIEWS

ASK FOR REVIEWSThis is the best thing to do. Ask your customers for reviews always.

FIND THE BEST TIME TO ASKDon’t ask for a review if you have messed up with your delivery. Ask when they are happy with your service.

Page 6: 7 Secrets to getting positive online consumer reviews

TIPS FOR +VE

REVIEWS

KEEP IT SIMPLEKeep the feedback form simple and easy. Don’t make it hard for your customers.

DON’T TELL THEM WHAT TO WRITELet your customers write for you. Don’t force them to write positive reviews only.

Page 7: 7 Secrets to getting positive online consumer reviews

PREPARE YOURSELFPrepare yourself for the reviews. Don’t expect positive feedback always.

CONCLUSIONBoth good and bad reviews play pivotal roles in a business’s

reputation. The more good reviews a business has, the more likely people will be

to use it.Presented By: RIGHT2REVIEW