7 reasons for benchmarking
TRANSCRIPT
7 R E A S O N S F O R B E N C H M A R K I N G
7 REASONS FOR BENCHMARKINGReasons to benchmark your supply chain
7 R E A S O N S F O R B E N C H M A R K I N G
1. Why Benchmark?
7 R E A S O N S F O R B E N C H M A R K I N G
2. Please explain how this can be?
• Get it right the first time, every time
• "we don't make many mistakes so there is less rework, less returns, less expediting etc."
7 R E A S O N S F O R B E N C H M A R K I N G
2. Please explain how this can be? • Focus on the detail
• "costs become readily apparent when you have a passion for service excellence. You can't look at one without unavoidably looking at the other."
7 R E A S O N S F O R B E N C H M A R K I N G
2. Please explain how this can be? • Price Service Relationship
• "because our service is consistently superior and our customers know it and rely on it, we both increased our market share, and also could afford to charge more than our competitors."
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3. Begin With the End in Mind• From Stephen Covey's "Seven Habits of Highly
Effective People" summarised below, Habit No 2 is to 'Begin with the End in mind'.
• Habit 1: Be Proactive
• Habit 2: Begin with the end in mind
• Habit 3: Put first things first
• Habit 4: Think 'win-win'
• habit 5:Seek first to understand and then to be understood
• Habit 6: Synergise
• Habit 7: Sharpen the saw
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4. Lessons from Sports People About Benchmarking
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5. Benchmarking is the Most Popular Management Tool
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6. The Size of the Prize
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7. You Can’t Improve What You Don’t Measure
