7 habits of highly effective stakeholders
TRANSCRIPT
Seven Habits ofHighly Effective
Rob Keefer, PhD@rbkeefer
StakeholdersChickens
BACKLOG
PLAN
WORK
REVIEW
RELEASE
PRODUCTRETROSPECTIVE
PROJECT
Product Owner: Represents all stakeholders.
Team: Implementers of the Sprint.
Scrummaster: Responsible for the success of the project. Enforcer of SCRUM rules.
Stakeholders: Interested in product’s outcome as investors and users.
7 Habits for Stakeholders
• Attend the Daily Scrum
• Note the Story Flow throughout a Sprint
• Focus on a Specific Goal
• Encourage a Constant Velocity
• Win Early, Win Often
• Promote Continuous Learning
• Support the Team
• Don’t talk• Ask clarifying questions - at the end• Ensure informative status’ are provided• Ensure team members are engaged• Identify obstacles
• Don’t Hijack the Meeting!
1. Attend Daily Standup Meetings
• No work item should take longer that 5 days• No worker should have more than two work items• Understand what ‘done’ means• Ask questions and help remove blocks
2. Note Progress Flow
• Create a release mission statement• Resist the urge to pull team members off• Resist the urge to have the team follow tangents
3. Focus on a Specific Goal
4. Encourage a Constant Velocity
• Team Composition - Are the right people with the right skills on the team?
• Process - Understand that simply introducing new practices will cause disruption
• Environmental Factors - Interruptions, noise, ventilation, etc.
• Team Dynamics - Some team members may not play nicely
Calibrate - 3 Sprints Optimize
• Avoid changing out team members• Avoid pulling team members onto other
projects• Be responsive to the team’s request for
information and involvement• Set reasonable expectations of the team
Remember Velocity is measured for each
team on each project.
4. Encourage a Constant Velocity
5. Win Early, Win Often
• Set early goals low• Promote a bias for action• Equate winning with delivery of business value
6. Promote Continuous Learning
• Promote Study Groups• Make continuous learning a performance objective• Ensure that productive retrospectives take place
7. Support the Team
• Seek to understand the concerns of the team• Affirm your confidence in the team• Respond to changing needs of team• Promote the project AND the team
7 Habits for Stakeholders
• Attend the Daily Scrum
• Note the Story Flow throughout a Sprint
• Focus on a Specific Goal
• Encourage a Constant Velocity
• Win Early, Win Often
• Promote Continuous Learning
• Support the Team
What can I do?
• Informative status in standup meetings
• Be transparent with facts
• Communicate results of retrospective when applicable
• Weekly update meetings
Team Members• Attend standup meetings
and ask questions
• Accept and understand new information
• Respond when asked for help
• Weekly update meetings
Stakeholders
