7-1 chapter 8 organization, teamwork, and communication asst. prof. dr. serdar ayan
TRANSCRIPT
![Page 1: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/1.jpg)
7-1
Chapter 8Organization, Teamwork, and Communication
Asst. Prof. Dr. Serdar AYAN
![Page 2: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/2.jpg)
7-2
Organization, Teamwork, & Communication
Structure Impacts:•Decision making•Costs & efficiencies•Overall success and sustainability
Importance of Organizational Structure
![Page 3: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/3.jpg)
7-3
Organization, Teamwork & Communication
Organizational Structure – The arrangement or relationship of positions within an organization.
Developing Organizational Structure
Structure Develops –Managers assign work tasks to individuals & groupsCoordination of diverse activities to attain objectives
What the Organizational Chart Shows –•Organizational structure•Chain of command (lines of authority)•Other relationships (staff, committees, etc.)•Lines of communication
![Page 4: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/4.jpg)
7-4
Organizational Structure
The Evolution of a Clothing StorePhases 1, 2, and 3
![Page 5: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/5.jpg)
7-5
Assigning Tasks
Managers divide the labor into small, specific tasks and assign to employees to accomplish individual tasks.
Specialization
Why Specialize?
•Efficiency•Ease of training•Activities too numerousOverspecialization
•Employees become bored•Job dissatisfaction•Poor quality work•Increased injuries•Increased employee turnover
![Page 6: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/6.jpg)
7-6
Organizational Structure –Assigning Tasks
Grouping of jobs into working units (departments, units, groups, divisions)
Departmentalization
Departmentalization is the grouping of jobs into working units usually called departments, units, groups, or divisions.
•Functional departmentalization•Product departmentalization•Geographical departmentalization •Customer departmentalization
![Page 7: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/7.jpg)
7-7
Functional Departmentalization
![Page 8: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/8.jpg)
7-8
Product Departmentalization
![Page 9: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/9.jpg)
7-9
Geographical Departmentalization
![Page 10: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/10.jpg)
7-10
Customer Departmentalization
![Page 11: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/11.jpg)
7-11
Assigning Responsibility
•Delegation of authority•Assigning responsibility•Employee accountability
Delegation creates a responsibility
![Page 12: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/12.jpg)
7-12
Centralization
Centralized organizations•Authority is concentrated at the top level.
Decentralized organizations•Decision-making authority is delegated as far down the chain of command as possible.
![Page 13: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/13.jpg)
7-13
Span of Management
Span of Management – the number of subordinates who report to a particular manager.
![Page 14: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/14.jpg)
7-14
Span of Management
•A wide span of management exists when a manager directly supervises a very large number of employees.
•A narrow span of management exists when a manager directly supervises only a few subordinates.
![Page 15: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/15.jpg)
7-15
Span of Management – Organizational layers
![Page 16: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/16.jpg)
7-16
Span of Management – Organizational layers
![Page 17: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/17.jpg)
7-17
Groups & Teams in Organizations
Group – two or more individuals who communicate with one another, share a common identity, and have a common goal
![Page 18: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/18.jpg)
7-18
Groups & Teams in Organizations
Team – a small group whose members have complementary skills, have a common purposes, goals, and approach; hold themselves mutually accountable.
![Page 19: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/19.jpg)
7-19
Groups & Teams
Differences between Groups & Teams
![Page 20: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/20.jpg)
7-20
Groups & Teams
Teams•Project teams•Product development teams•Quality assurance teams (quality circles)•Self-directed work teams (SDWT)
![Page 21: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/21.jpg)
7-21
Communications in Organizations
![Page 22: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/22.jpg)
7-22
Communications in Organizations
Formal Communication – flow of communication within the formal organizational structure as depicted on organizational charts.
•Upward communication•Downward communication•Horizontal communication•Diagonal communication
![Page 23: 7-1 Chapter 8 Organization, Teamwork, and Communication Asst. Prof. Dr. Serdar AYAN](https://reader030.vdocuments.us/reader030/viewer/2022033105/56649e7d5503460f94b80985/html5/thumbnails/23.jpg)
7-23
Communications in Organizations
Informal Communication – separate from management’s formal, official communication channels.
•Grapevine