6th annual shopping malls_0404

"Retail has to evolve on a regular basis or it faces extinction. It's just the way it is.”- CNBC

6th Annual

6-7 Apri l 2016Grand Hyatt , S ingapore

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LIST OF ATTENDEES:

6 - 7 APRIL 2016 | GRAND HYATT, SINGAPORE6 ANNUAL SHOPPING MALLSth

ARKITEK MAA SDN BHD, MALAYSIABENOY, SINGAPOREBEVERLY & SAM PROPERTIES, LAGOSATALIAN GLOBAL SERVICES, MALAYSIABROADWAY MALYAN, SINGAPOREBROADWAY MALYAN, CHINAPAMFLEET, HONG KONGCAPITALAND RETAIL MALAYSIA SDN BHD, MALAYSIAUOL GROUP LIMITED, SINGAPOREUOL GROUP LIMITED, SINGAPOREBLUE STONE MANAGEMENT LTD., HONG KONGSPROOKI PTE LTD, SINGAPOREPURE PROJECTS MANAGEMENT SDN BHD, MALAYSIABASHUNDHARA GROUP, BANGLADESHWAFI PROPERTY, UAEMIRAMAR HOTEL & INVESTMENT CO. LTD, HONG KONGMIRAMAR GROUP, HONG KONGPARCO ( SINGAPORE) PTE LTD, SINGAPORESUNWAY INTEGRATED PROPERTIES SDN BHD, MALAYSIALEND LEASE DEVELOPMENT MALAYSIA SDN BHD, MALAYSIASUNWAY, MALAYSIALEIGH & ORANGE LTD, HONG KONGPHU MY HUNG DEVELOPMENT CORPORATION , VIETNAMSAVILLS VIETNAM, VIETMANSIAM PIWAT COMPANY LIMITED, THAILANDDE CENTRUM DEVELOPMENT SDN BHD, MALAYSIAENATT LTD, MAURITIUSENATT LTD, MAURITIUSYAYASAN SULTAN HAJI HASSANAL BOLKIAH, BRUNEISENTUL CITY, INDONESIAENATT LTD, MAURITIUSSTARMALL PROPERTY MANAGEMENT PTE LTD, SINGAPOREKEPPEL LAND RETAIL, SINGAPORE PLAZA LIFESTYLE PRIMA, PT, INDONESIASTARMALL PROPERTY MANAGEMENT PTE LTD, SINGAPOREMCARTHUR COMPANY, MALAYSIAMCAT BOX OFFICE SDN BHD, MALAYSIACBE ESTRADA PRIME HOLDINGS INC CB MALL, PHILIPPINESSINGAPORE TOURISM BOARD, SINGAPOREDELTA BERHAD, MALAYSIAFRASERS CENTREPOINT PROPERTY MANAGEMENT SERVICES

PTE LTD, SINGAPOREKNIGHT FRANK MALAYSIA SDN BHD, MALAYSIA

MARINA BAY SANDS PTE LTD, SINGAPOREPERENNIAL REAL ESTATE HOLDINGS LTD, SINGAPOREVIA TECHNOLOGIES, TAIWANSANMAR PROPERTIES LTD., BANGLADESHABUZZ SOLUTIONS, AUSTRALIANEW SAN JOSE BUILDERS, INC, PHILIPPINESDELTA MALL, MALAYSIAHUNZA PROPERTIES (PENANG) SDN. BHD., MALAYSIANAKHEEL PJSC, UAEVISION CITY LIMITED, PNGCAPITALAND RETAIL MANAGEMENT PTE LTD, SINGAPOREOUE LIMITED, SINGAPOREAMBIENCE GROUP PVT LTD, INDIAGALAXY ENTERTAINMENT GROUP, MACAUGALAXY ENTERTAINMENT GROUP, CHINACHANGI AIRPORT GROUP (SINGAPORE) PTE LTD, SINGAPOREAMBUJA REALTY EVENTS MANAGEMENT LTD, INDIAPERAK CORPORATION BERHAD, MALAYSIAIDEAL PROPERTY GROUP, MALAYSIAANSAL API LTD, INDIACHANGI AIRPORT GROUP (SINGAPORE) PTE LTD, SINGAPOREIGB CORPORATION BERHAD, MALAYSIAUOA DEVELOPMENT BHD, MALAYSIAPELABURAN HARTANAH BERHAD, MALAYSIAHOUSING AND DEVELOPMENT BOARD, SINGAPORECAPITALAND LIMITED, SINGAPOREMYDIN RETAIL ACADEMY SDN. BHD., MALAYSIAONE CITY DEVELOPMENT SDN BHD, MALAYSIAMCT BERHAD, MALAYSIAAEW ASIA PTE LTD, SINGAPORECAPITALAND RETAIL MANAGEMENT PTE LTD, SINGAPORETEKUN ASAS SDN BHD, MALAYSIASWIRE PROPERTIES MANAGEMENT LIMITED, HONG KONGUEM SUNRISE, MALAYSIAUEM LAND BERHAD, MALAYSIARIVERBANKS DEVELOPMENT CORPORATION, PHILIPPINESNAKHEEL PJSC, UAENAM LONG VCD CORPORATION, VIETNAMPOLYTEC GROUP, HONG KONGPERAK CORPORATION BERHAD, MALAYSIAPT FARPOINT PRIMA, INDONESIACBRE THAILAND CO., LTD., THAILANDANGUS JARMER , AUSTRALIA

Spark is an award-winning international design studio that creates distinctive buildings for our clients and great places for people. We focus on architecture’s potential to contribute positively to the experience of the city while addressing the pragmatic issues that govern each project. We work with the bold yet common-sense vision of enlarging the spaces of the city into our buildings, and of unfolding our buildings into the city - creating opportunities for layered experiences and engaging places.From our four studios in London, Beijing, Shanghai, and Singapore we have designed projects in Asia, Europe, the Middle East, Africa, India, and Australia. Each one has its own unique spark and manifests our desire to tackle and deliver on challenges that re�ect the key global imperative of attaining a sustainable, life improving environment for all.SPARK’s recent projects include Vanke Jiugong (Beijing, China), Fuzhou Wusibei Thaihot Plaza (Fuzhou, China), Gateway Ho Chi Minh City (Vietnam), Bass and Flinders Gateway (Wollongong, Australia), Ramzi Towers (Lagos, Nigeria), and Parnell House (London, UK).www.sparkarchitects.com

ASSOCIATE PARTNERS

www.ifmasingapore.org www.thairetailer.com www.mallchina.org www.scdc.org.tw www.philretailers.com

SUPPORTING MEDIA

www.franchiseasia.com www.shoppingmallexpert.com www.galeriehandlowe.pl

BRAND SPONSOR

Memberson® clients operate some of the largest shopping malls serving millions of shoppers daily. Our solutions empower shopping malls to connect and engage with shoppers automatically, in real-time. Using an array of features including point-of-sale (PoS) independent receipt capturing, marketing automation, Omni-channel campaign management, mall loyalty programs, merchant promotion management, gift item management, and voucher management, our Reaktor® software platform allows our clients to implement, measure and understand shoppers purchase patterns, driving increased sales. With Memberson malls are ready for the future of shopping.www.memberson.com

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Yardi Asset and Property Management provides the most comprehensive set of management and accounting tools for commercial, retail, residential and industrial real estate, all built into the fully integrated web-based Voyager platform. From small portfolios to the largest global enterprises, Yardi Commercial Property Management automates processes with role-based dashboards, work�ows, critical date noti�cations and analytics, which will help you increase ef�ciency and improve decision-making. The Yardi Voyager platform combines investment & fund management, asset and property management and accounting with ownership, �nancials, budgets, forecasts, construction and maintenance for a holistic view of your investment portfolio.www.yardi.com

Founded by two experienced digital professionals, Sprooki has built a unique mobile-�rst engagement and commerce platform which is licensed to Enterprise and mid-size retail sector clients. The business strategy is similar to other cloud-based software as a service businesses such as Xero (Accounting) or Magento (eCommerce) in that Sprooki’s technology enables enterprises capture their own customer data and enables better Response for their own branded communication channels. Ultimately, more effectively engaging , transacting with and serving their customers.www.sprooki.com


SILVER SPONSOR

RMS Shopping Centre is a property management system speci�cally developed for the casual mall letting segment. The full range of shopping centre assets are managed by RMS including booths, stalls, media, vending or any other site type. RMS is used in most major shopping centres in Australia and is gaining penetration around the world. The system’s features has been developed in conjunction with the industry for an exact �t for their needs.RMS Shopping Centre operates in the cloud and can be deployed as a multi property centralised model giving head of�ce direct access to all centres in any national or international region.www.rms.com.au

GOLD SPONSORS

Fusionex is a multi-award winning leading international provider of software solutions, specializing in Analytics, Big Data and the Internet of Things (IoT). With a focus in the enterprise as well as hotel & retail space, Fusionex has an impressive track record serving clients from many parts of the world with of�ces in Asia, Europe and the United States. Fusionex continues to enjoy extremely strong growth, with a global presence and accounts. Listed on the London Stock Exchange and currently as one of the largest ASEAN ICT companies by market cap, Fusionex has earned numerous accreditations.www.fusionex-international.com

Stephen PimbleyDirectorSPARK, Hong Kong

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FEATURING KEYNOTE PRESENTATION AND CASE STUDIES DELIVERED BY DISTINGUISHED SPEAKERS:

Ian McLellandCentre DirectorEast Kilbride Shopping Centre, United Kingdom

Karen TamAssistant General ManagerHarbour City Estates Limited, Hong Kong

Alvin Cheng Yu DongExecutive Director and Chief Executive Of�cerLippo Malls Indonesia Retail Trust

Helen GuanSenior Vice President, Head of Asset ManagementKardan Land, China

Edgar C. TejereroPresidentSM Lifestyle Entertainment (SM Prime Holdings Inc.), Philippines

Kelvin NgChief Executive Of�cer Synergistic Real Estate, Singapore

Ian HunterCentre DirectorSwords Pavilions Shopping Centre, Dublin, Ireland

Bernie DevineRegional Director AsiaYardi Systems, Singapore

Anthony FlanaganChairman and CEOBoulevard Properties LLC, USA, Asia, Europe

Rui Torres de OliveiraFormer Managing DirectorSonae Sierra, China

Bastien LealDirector of Marketing & CommunicationHammerson, France

George RoeDirector of Guest Services, Transportation, ConciergeMarina Bay Sands, Singapore

Nicholas TanSenior Solution ManagerFusionex, Malaysia

Gunyarak PiyakhunFirst Executive Vice President (Marketing)Siam Piwat, Thailand

Sebastian SkiffExecutive Director, Retail Development and Asset ManagementColliers International, China

Winy MaasFounding DirectorMVRDV, Netherlands

Dylan ChanHead of OperationsBoustead Ikano, Malaysia

Greg ClarkeDirector International Leasing Director APACHorizon Group Properties, China

Michael A. DumlaoGeneral Manager GloriettaAyala Land, Philippines

Richard ConeyDirectorPure Projects, Australia and SE Asia

Andreas KartawinataOwner/CEORetail Property Management, Indonesia

Billy IpPrincipal Woods Bagot, Hong Kong

Mark TeyBusiness Development Director Sprooki, Singapore


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DAY ONERegistration and Coffee

Welcoming Speech by John Karras, CEO Trueventus, Malaysia

Opening Address by Ian McLelland

Plenary One: Fundamental principles of shopping mall design’ The importance of location, magnets, pedestrian �ow, tenant mix and environmentIan McLelland Centre DirectorEast Kilbride Shopping Centre, United Kingdom

Plenary Two: Retailtainment: Reinventing retail in delivering a unique shopping experienceEdgar C. Tejerero PresidentSM Lifestyle Entertainment (SM Prime Holdings Inc.), Philippines

Retailers Soapbox: Eurowear Marketing Corp, Philippines

Speed networkingMorning refreshments

Plenary Three: Understanding consumer trend to reinvent retail and shopping mall businessGunyarak Piyakhun First Executive Vice President (Marketing)Siam Piwat, Thailand

Plenary Four: Consumers unplugged! How to capitalise on this segment Nicholas Tan Senior Solution Manager Fusionex, Malaysia

Networking luncheon

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STREAM ONE: MALL DEVELOPMENT & DESIGN STREAM TWO: LEASING & TENANT STRATEGIES STREAM THREE: TECHNOLOGY IN MALLS

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1400 Session One: Panel DiscussionPower of negotiation: Is your tenant agreement attractive to international retailers?With today’s consumers demanding new and freshexperiences, retail property owners are now moreinclined than ever before to update their shopping centres and tenant mixes, particularly with the drive of new international retailers entering our market. It is important to understand your client's goals and objectives when taking on a lease negotiation. Landlords are showing more willingness to engage with their retailers and improve communication in order to protect their shopping centre assets.Panelists:Ian McLelland Centre DirectorEast Kilbride Shopping Centre, United Kingdom

Greg Clarke Director International Leasing APACHorizon Group Properties, China

Alvin Cheng Yu DongExecutive Director and Chief Executive OfcerLippo Malls Indonesia Retail Trust

Session TwoBreaking away from traditional leasing: Adopting effective pro�t sharing strategiesOne of the biggest challenges with shopping mallsis that the pro�le of the typical leasing strategy. Malls must review and challenge their leasing strategy and tenant mix on an ongoing basis to ensure it aligns with the current needs of tenants.• Choosing the right revenue sharing model• Sharing sales with landlords in part in minimizing risk• Adopting �exible leasing strategies that are sensi- tive to tenants’ performance Andreas Kartawinata Owner/CEORetail Property Management, indonesia

Afternoon refreshments

Session Three: Extended SessionLeasing space on a short-term basis: From kiosks to specialty display unitsThis session seeks to examine innovative leasing methods- What is new in specialty leasing and what opportunities does it present to owners, developers and retailers alike?• Promoting flexible agreement terms• Allowing licensees to lease on a short-term basis• Experiencing the same quality of customer traf�c

delivered to permanent tenantsIan Hunter Centre DirectorSwords Pavilions Shopping Centre, Dublin, Ireland

End of Day One

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Session OneThe power of predictive analytics and person-alization: moving from e-commerce to "me- commerce"Customer data is the competitive territory for malls and retailers, and central to the future of retail marketing. Achieving a level of personalization and relevancy at scale is a key objective that malls should aim for with today's technology. The speaker will share how they can create more personalized engagement strategies at scale that require more than just insights, but also real-time analysis, recommendations and automation tools. Mark Tey Business Development DirectorSprooki, Singapore

Session TwoHow malls are getting on board with iBeacon technology?Mall developers and owners need to be creative by adopting new technology in order to compete with online shopping platform. iBecon technology has facilitate shopping centers in getting the right type of customers to stores. It will be able to deliver even better personalised offers in speci�c locations inside the mall. This session highlight the effective-ness of this application in providing great value for both customers and store owners in competing with e-commerce shopping sites.Bastien Leal Director of Marketing & CommunicationHammerson, France


Session ThreeGlobal retail trends in urban communities: Creating a compelling retail experience Changing trends related to social and physical change in our retail shopping environment as a result of e-commerce, global access and changing customer expectations. Anthony will present several benchmark examples of both indoor and outdoor retail centers, and demonstrate how change is now at the intersection between lifestyle and traditional shopping experiences. The presentation will cover the dynamics between global access, e-commerce, and social expecta-tions.

End of Day One

Session OneHybrid Malls - Not too comfortable with online shoppingWhat is a Hybrid Model? Known the world over as the Bricks–N–Clicks Model, the Hybrid Model is a combined approach to sales that involves both the physical Outlets as well as Online Shopping Portals. While online shopping offers the convenience of browsing from the comfort of one’s computer, the physical outlet offers the bene�t of physically inspecting or feeling the product before making the �nal purchase.Rui Torres de Oliveira Former Managing DirectorSonae Sierra, China

Session TwoUnderstanding the Outlet Center industry and the retailers’ and shoppers demand for a second-ary retail channelRetail industry is becoming more complex and changing at an ever-increasing speed.After years of outperforming regular malls, outlets are increasing-ly encroaching on downtown shopping districts. The key contributor to this growth is increasing demand from retailers – a trend that has not been felt across the wider retail sector – and constrained supply of quality assets. Many retailers re-assessing their expansion targets are looking at outlets more closely. Outlets tends to offer a lower-cost entry point.Greg Clarke Director International Leasing APACHorizon Group Properties, China


Session ThreeRe�ning, Repositioning, Revitalizing, Restruc-turing-Retail new era!When a building ages or loses its original function, it is possible to save it from demolition by adapting it thought an Innovative Revitalizing approach. An innovative revitalizing approach to retail mall has many challenges associated with its development. Smart revitalizing approach will provides great opportunity to reposition and re�ne the property and to add exceptional value to clients, promote better environmental outcomes and enrich the community as a whole. Billy Ip PrincipalWoods Bagot, Hong Kong

Session FourInspiration of design & architecture – Hear from the rising star in shopping mall design- Markthal Rotterdam case studyIn designing shopping centers, the key goal is to provide an atmosphere that is conducive to consumers. This involves a careful planning of the centre to provide an effective �ow of customers that gives greatest exposure to shop fronts. The trend today is toward mixed-use developments, where retail centers share a site with a different asset class, such as apartments, of�ces or hotels. Hear the story of Markthal Rotterdam on the design front that creates a “Wow” factor to retailers. Also the use of amazing artwork that has become an increasingly popular design element in shopping centers.Winy Maas Founding DirectorMVRDV, Netherlands

End of Day One


The presentation will cover:Dynamics between global access, e-commerce, and social expectationsPresent case studies of how mixed-use retail anchored developments offer a vitality not possible in single use retail formats, exploring both high street and mall conceptsAnthony Flanagan Chairman and CEO Boulevard Properties LLC, USA, ASIA, Europe

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DAY TWORegistration and Coffee

Welcome Address by Ian McLelland

Plenary One: Adding more lifestyle concept in your mall to make distinctive destination and a place to lingerHelen Guan Senior Vice President, Head of Asset ManagementKardan Land, China

Panel Discussion: De�ning the future of shopping malls - Innovation through social, mobile and digital technologiesPanelists:Ian McLelland Centre DirectorEast Kilbride Shopping Centre, United Kingdom

Karen Tam Assistant General ManagerHarbour City Estates Limited, Hong Kong

Bernie Devine Regional Director AsiaYardi Systems, Singapore

Retailers Soapbox: Landmark Leisure, United Arab Emirates

Speed networkingMorning refreshments

Plenary Three: The marriage of malls and e-commerce: Exploring the growing phenomena of click and collect serviceIan McLelland Centre DirectorEast Kilbride Shopping Centre, UK

Plenary Four: Sense and Sensability- Mixed -Use in changing existing property into one dimension useKelvin Ng Chief Executive Of�cerSynergistic Real Estate, Singapore

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Session OnePop-up stores: A new business for shopping centers - Filling up hard to leases space with unique push cartsThe pop-up store has become a go-to marketing strategy for retailers looking to extend the brand and introduce new products. Launching pop-up shop can serve as a hybrid for businesses looking to ease their way into a new niche while minimizing potential losses. In this session, the speaker will highlight the specialty leasing trends and compila-tions.Michael A. Dumlao General Manager GloriettaAyala Land, Philippines

Session Two: Panel DiscussionThe art and science of controlling tenant mix - Having the right tenant mix is critical to a mall’s performanceControlling tenant mix is an art as well as a science. The science is to analyse the industry that the prospective tenant is in, and the tenant's own business operations. This ensures rent can be paid on time. The art is in figuring out what kind of shoppers the mall should focus on attracting, identifying the latest trends and designing the mall and tenant mix accordingly. Learn to know what tenant wants in what location, and over the years which shape the property performance and rental return’s in this way.Panelists:Andreas Kartawinata President DirectorRetail Property Management, Indonesia

Ian Hunter Centre DirectorSwords Pavilions Shopping Centre, Dublin


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Session OneMaking Harbour City as a place of destination: Utilising digital and social media as marketing toolsDigital and social media are the most powerful marketing tools in gaining publicity and building a brand that in line with consumers’ preference. This session will discuss the success story of Harbour City as Hong Kong’s largest shopping destination and its experience as a leader for social media marketing. Karen Tam Assistant General ManagerHarbour City Estates Limited, Hong Kong

Session TwoCreatively growing your ancillary revenue: Adding experiential events in increasing your bottom lineOrganising events will help to position mall as a hub of the local community where it can become a place to share quality time with friends and family. Thus this will increase the number of visitors and more chances to boost the sale. Learn how you could design an amazing design as a marketing strategy to meet the needs of the local consumer base.Panelists:Helen Guan Senior Vice President, Head of Asset ManagementKardan Land, China

Michael A. Dumlao General Manager GloriettaAyala Land, Philippines


Session ThreeReinventing the wheel: Using digital and retail displaces in sparking customers holiday appetites• Inspiriting digital and technological displays to at- tract shoppers • Reinventing the in-store experience, deepen the customer engagement and reconsider the multi- channel platform• Identifying the opportunities for using digital technologies indoorSebastian Skiff Executive Director, Retail Develop-ment and Asset ManagementColliers International, China

Session FourMaking the most of e-commerce opportunity: Are we still trapped in the traditional modes of marketing?Mall owners must �nd ways to lure consumers as digital alternatives like online shopping website make it harder to retain the consumers. E-commerce has created a radical impact on the way we spend, taking us beyond the conventional store and into another dimension where we choose what we buy by scrolling through images of the products. This session will focus on how malls could utilise the e-commerce platform as a marketing strategy.Bastien Leal Director of Marketing & CommunicationHammersion, France

End of Conference

Session OneMeeting the new in�ux of shopping malls? - Effective repositioning and refurbishment strategies• Strategic positioning- innovative, renovate shopping destination that will thrive and maintain its relevance in the ever-evolving retail environment• Enhancing the value of existing retail assets• Ensuring a successful redevelopment, refurbishment or extension• Changes in the environment external & internal of the existing centreKelvin Ng Chief Executive Of�cerSynergistic Real Estate, Singapore

Session TwoMaintaining Safety and Optimum Operating Levels: Proactive Maintenance of Lifts and Escalators• Understanding lift and escalator incidents and the

root-cause behind it• State of art technology application in maintain- ing machines• Adopting comprehensive maintenance plan in increasing life expectancy and to maintain maximum safety• Implement proactive maintenance strategies• Carrying out start-up checks every morning before

malls starts operationDylan Chan Head of OperationsBoustead Ikano, Malaysia


Session ThreeEco Orchard : Making your shopping mall green-Vision for Orchard Road 2065 SPARK’s proposal for Orchard 2065 transforms Orchard road as we know it into a sustainable green commercial landscape linking all shopping malls together with a new eco-park. Roads and underground linkages are recon�gured to create a new open air traf�c free and environmentally cooled, canopy-sheltered shopping street punctu-ated by event piazzas. An asset enhancement on a large urban scale which aims to regenerate this famed Shopping Street, transforming it into an “Orchard for People”.Stephen Pimbley DirectorSPARK, Hong KongSession FourEffective car parking solutions for Shopping Malls and MXD’s: What is Singapore Doing to combat parking challengesThis session will give insight on how Singapore is tackling scenarios that drivers face and solutions that will help ease their frustrations. George will discuss on how technology has and will continue to enhance the parking world including but not limited how to identify where parking is available, how can they secure the lot, at which rate, and how to get to their destination as quickly as possible along with discussion on how to safely monitor and enforce parking fees and regulations in your car park.George Roe Director of Guest Services, Transpor-tation, ConciergeMarina Bay Sands, Singapore

End of Conference

STREAM ONE: MALL ASSET MANAGEMENT STREAM TWO: LEASING & TENANT STRATEGIES STREAM THREE: MALL MARKETING

Session OneUsing new strategies to collect rent and negotiateconcessions from struggling tenants• Understanding the business cycle of a tenant's industry• Effective landlord tenant negotiation strategies• Granting tenant concessions while retaining lease bene�ts• Using pay-out agreement to collect unpaid rentRichard Coney DirectorPure Projects, Australia and SE Asia

Session Two: Panel DiscussionThe art and science of controlling tenant mix - Having the right tenant mix is critical to a mall’s performanceControlling tenant mix is an art as well as a science. The science is to analyse the industry that the prospective tenant is in, and the tenant's own business operations. This ensures rent can be paid on time. The art is in �guring out what kind of shoppers the mall should focus on attracting, identifying the latest trends and designing the mall and tenant mix accordingly. Learn to know what tenant wants in what location, and over the years which shape the property performance and rental return’s in this way.Panelists:Alvin Cheng Yu Dong Executive Director and Chief Executive Of�cerLippo Malls Indonesia Retail Trust

Richard Coney DirectorPure Projects, Australia and SE Asia

Michael Bates Head of RetailColliers International, Australia


Session ThreePop-up stores: a new business for shopping centers - Filling up hard to leases space with unique push cartsThe pop-up store has become a go-to marketing strategy for retailers looking to extend the brand and introduce new products. Launching pop-up shop can serve as a hybrid for businesses looking to ease their way into a new niche while minimizing potential losses. In this session, the speaker will highlight the specialty leasing trends and compila-tions.Dimitri Lalagos Vice President, LeasingTriple Five, United States of America

Session FourRE-LEASE me: Encouraging your tenants to renew their shopping mall with attractive pack-agesChanging tenant increases operating expense and decreases rental income. This session will explores key factors concerning tenant decision making to renew the shopping mall rental contract. • Gearing your small tenants to generate ongoing

yields with cost effective incentives• Minimising “lease roll over cost” and vacant spaceAnthony Flanagan PresidentTriple Five Group Asia, China

End of Conference


Effective strategies for retail tenancy delivery The need to get the outlet opened or re-opened within time and the need to maximise space mean that the design and design process needs to be more accurate than ever before.

• In depth look into effective tenancy delivery phasestrategies for both new retail developments(emerging markets) and retail redevelopments

•(more established markets)Importance of engaging specialist retail tenancy design and delivery services and the use of mass information gathering tools

• Interaction between retail delivery teams - base build and tenancy delivery (Leasing, Design and Delivery)

• Speed and efficiency of tenancy related informationRichard Coney DirectorPure Projects, Australia and SE Asia

6th annual shopping malls_0404

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