620-0216-000a_using_this_document_series.pdf
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Using this Document Series
NetPerformer® System Reference
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Copyright
© Copyright 2005 Verso Technologies, Inc. All rights reserved.
No part of this publication, including text, examples, diagrams, or icons, may be reproduced, transmitted, or translated in any form or by any means, electronic, mechanical, manual, optical or otherwise, for any purpose, without prior written permission of Verso Technologies, Inc.
Information in this publication is subject to change without notice. Verso Technologies, Inc. may have patents or pending patents applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this publication. The furnishing of this document does not give you license to these patents, trademarks, copyrights, or other intellectual property.
Trademarks
NetPerformer, PowerCell, SkyPerformer, ACTview, Clarent OpenAccess, Clarent Command Center, Clarent ThroughPacket, Clarent BHG, Clarent C4CM and C5CM are trademarks or registered trademarks of Verso Technologies, Inc. All other trademarks, registered trademarks and service marks are the property of their respective owners.
February, 2005
Document Part Number 620-0216-000Revision A Software Version: V10.2.2 R01Hardware Products: SDM-8400, SDM-9220, SDM-9230,
SDM-9360, SDM-9380, SDM-9585
Verso Technologies, Inc.400 Galleria Parkway, Suite 300Atlanta, GA 30339USA
Telephone: +1 (678) 589-3500 NetPerformer Technical Support:Fax: +1 (678) 589-3750 Telephone (direct): +1 (450) 619-2279Email: [email protected] Email: [email protected]: http://www.Verso.com
http://www.NetPerformer.com
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Contents
Chapter 1: Navigation ToolsTo Configure a Particular Application . . . . . . . . . . . . . . . . . . . . . . 6
Link from Top Level Links Page . . . . . . . . . . . . . . . . . . . . . . . . 6Use the Search Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Link from Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . 7
To Learn More About a NetPerformer Function . . . . . . . . . . . . . . . . 7Link from Top Level Links Page . . . . . . . . . . . . . . . . . . . . . . . . 7Link from Acrobat Reader Bookmark . . . . . . . . . . . . . . . . . . . . 7Link from Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . 8
For Information About a Particular Parameter . . . . . . . . . . . . . . . . 8Use the Search Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Link from Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
To Change One Area of the Configuration . . . . . . . . . . . . . . . . . . . 9Link from Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Find One of the Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Comparing this Series with the Legacy System Reference Manual . 10
Chapter 2: ConventionsEnter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Enter a Menu Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Variables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Parameter Names. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Essential Parameter Values in Application Examples . . . . . . . . . . . 14Instructions to the Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 3: Related DocumentsNetPerformer Document Set . . . . . . . . . . . . . . . . . . . . . . . . . . . 17ACTView 3000 Document Set . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 4: Verso ServicesTechnical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Request for Comments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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Contents Doc. No. 620-0216-000
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Using this Document Series
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Navigation ToolsThe NetPerformer System Reference includes detailed information on NetPerformer features, menus, commands, parameters and statistics displays for versions V10.2.2 R01 and higher.
It describes the NetPerformer Command Line Interface (CLI) and provides both SNMP and Text-based Configuration equivalents.
It provides information about how the NetPerformer operates, what applications it supports and which standards it follows.
It allows the expert user to fine tune the NetPerformer configuration for maximum effectiveness in your network. Novice users and users with complex network requirements may also need this level of detail to fully understand all product functions, concepts and operations.
Note: This Reference does not address commonly used telecommunications concepts or terminology.
All NetPerformer documents are available on the NetPerformer Documentation CD, which is included with your product package (Ordering Part No.: 520-0081-001).
Caution: All documents on the NetPerformer Documentation CD, including this guide, must be opened with Adobe™ Acrobat Reader 6.0, which is provided on the CD. If you open a NetPerformer document with an earlier version of Acrobat Reader, some of the text will not appear in its intended format. This can make the text difficult or impossible to read correctly, especially from a printed copy.
The NetPerformer System Reference includes a large amount of information, but when used correctly can provide quick answers to common questions about configuring and monitoring the NetPerformer:
How do I find information to configure a particular application? See next section
How can I learn more about a particular NetPerformer function? See page 7
How do I find information about a particular parameter? See page 8
What commands should I use to change one area of the current configuration? See page 9
How does this document series relate to the legacy NetPerformer System Reference Manual? See page 10.
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Navigation Tools Doc. No. 620-0216-000
To Configure a Particular Application
Link from Top Level Links Page
Many individual applications are described in a separate fascicle of this document series.
From the Window drop-down menu of Adobe Acrobat Reader™, go to the Top Level Links.pdf file. This is the first page that opened when you clicked NetPerformer System Reference from the Documentation CD
Click on the desired application. The document will open in a separate window.
Use the Search Command
Execute the Search function of Adobe Acrobat Reader:
Click the Search icon: or
Press <CTRL-F> or
Select Search from the Edit drop-down menu.
A selection window will appear on the right side of the screen for entering the search criteria:
In the text box that says What word or phrase would you like to search for? enter the name of the application you would like to configure
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Revision A (February, 2005)
Under Where would you like to search? click the All PDF Documents in button, and select the folder that contains the NetPerformer System Reference from the list box
Click any filters you would like to apply to your search, e.g. Whole words only
Click the Search button. The results of your search will appear as a list of hyperlinks below the selection criteria
Click on a link to jump directly to the document and page where this item occurs.
Link from Table of Contents
From the Window drop-down menu of Adobe Acrobat Reader, go to the Top Level Links.pdf file
Click the topic that covers the application you want to support
Using the Bookmarks tree in the left window of the PDF file, click on the Contents bookmark
In the text window on the right side of the screen, scroll down until you find the name of the application
Click on the page number link to jump to that page in the file.
To Learn More About a NetPerformer Function
Link from Top Level Links Page
The function you are looking for may be the subject of an individual fascicle in this document series.
From the Window drop-down menu of Adobe Acrobat Reader, go to the Top Level Links.pdf file
Click on the desired function. The document will open in a separate window.
Link from Acrobat Reader Bookmark
From the Window drop-down menu of Adobe Acrobat Reader, go to the Top Level Links.pdf file
Click the topic that covers the function you want to learn about
Using the Bookmarks tree in the left window of the PDF file, click on the bookmark that most closely describes this function
The section about this function will appear in the text window on the right side of the screen, starting from its first page.
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Navigation Tools Doc. No. 620-0216-000
Link from Table of Contents
From the Window drop-down menu of Adobe Acrobat Reader, go to the Top Level Links.pdf file
Click the topic that covers the function you are looking for
Using the Bookmarks tree in the left window of the PDF file, click on the Contents bookmark
In the text window on the right side of the screen, scroll down until you find the name of the NetPerformer function you want
Click on the page number link to jump to that page in the file.
For Information About a Particular Parameter
Use the Search Command
Execute the Search function of Adobe Acrobat Reader™ Version 6.0 or higher, as described on page 6
In the text box that says What word or prase would you like to search for? enter one of the following:
If you are at the NetPerformer console: part or all of the parameter name as it is listed on the console
If you are using ACTView 3000: the SNMP variable name
If you are using the text-based configuration file (CFG.TXT): the header name and parameter name.
Under Where would you like to search? click the All PDF Documents in button, and select the drive that contains the NetPerformer Documentation CD from the list box
Click any filters you would like to apply to your search, e.g. Whole words only
Click the Search button. The results of your search will appear as a list of hyperlinks below the selection criteria
Click on a link to jump directly to the document and page where this item occurs.
Link from Index
Configuration parameters are listed in the Index of each fascicle.
Using the Bookmarks tree in the left column of the PDF file, click on the Index bookmark
Click on the bookmark of the first letter of the parameter name as it is listed on the console
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Revision A (February, 2005)
In the text window on the right side of the screen, scroll down until you find the parameter name
Click on the page number link to jump to that page in the file.
To Change One Area of the Configuration
Link from Index
From the Window drop-down menu of Adobe Acrobat Reader, go to the Top Level Links.pdf file
Click the topic that covers the area of the configuration that you want to change
Using the Bookmarks tree in the left column of the PDF file, click on the Index bookmark
Click on the bookmark of the first letter of the application name
In the text window on the right side of the screen, scroll down until you find the name of the application you want to support
Click on the page number link to jump to that page in the file.
Note: The Index also lists most applications under the Applications entry.
Find One of the Parameters
Locate the detailed description of one of the parameters in the area of the configuration you want to change. See For Information About a Particular Parameter on page 8
The section containing this detailed description starts with a hyperlink to the complete console listing of the command sequence used
An abbreviation of the command sequence appears above the console listing, e.g. SE/PORT/1/PVCR – CALL-BKUP Mode.
Scroll up to see a diagram of the command sequence required to change this parameter, presented as a path in the CLI tree.
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Navigation Tools Doc. No. 620-0216-000
Comparing this Series with the Legacy System Reference Manual
The NetPerformer System Reference is organized into fascicles, many of which broadly compare with the chapter structure of the legacy NetPerformer System Reference Manual (Rev. H1). If you are familiar with the structure of the legacy reference manual, you can use the comparison in Figure 1 to find the latest information on the features you use the most.
Note: As indicated in Figure 1, two chapters of the legacy reference manual are no longer included. Non-channelized digital connections are a feature of legacy products only. Power consumption information can be found in the Hardware Installation Guide for your NetPerformer product.
The new System Reference will be released in stages (thus the term fascicles) over a period of several months.
The first fascicles to be released are those that contain information on new features in NetPerformer V10.2.1 and 10.2.2
These initial releases may contain references to other fascicles that have not yet been published. In the interim, you can use Figure 1 to work back to the original chapter of the legacy reference manual to find the referenced information
Additional information is provided in the Release Notes to all software versions, as well as the various Addenda to the NetPerformer System Reference Manual
A complete list of NetPerformer documents is provided in NetPerformer Document Set on page 17.
Note: The old NetPerformer System Reference Manual (Rev. H1) will be included on the NetPerformer Documentation CD until such time as all fascicles of the new NetPerformer System Reference have been released.
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Revision A (February, 2005)
Figure 1 Development of System Reference Fascicles from the Legacy System Reference Manual Structure
NEW
Using this Document Series
NetPerformer Overview
Software Installation and Licensing
Getting Started
Quick Configuration
WAN/Leased Lines
WAN/Frame Relay
WAN/Point-to-Point Protocol (PPP)
Digital Data
Legacy Data
Analog Voice
Digital Voice
Advanced Voice Features
LAN Connection and IP Networks
Quality of Service
Virtual LAN (VLAN)
Voice over IP (VoIP) Option
TCP Acceleration Option
Redundancy Option
SkyPerformer Option
ATM Option
Extended Parameters
Monitoring and Statistics
System Alarms
GSM A.bis/A.ter Support
NEW
NEW
NEW
NEW
NEW
NEW
NEW
NEW
NEW
Introduction
Preface
Filters
Frame Relay Devices
Global Functions
User Interface
Cell Relay
WAN/User Connections
PPP Support
Channelized Digital Connections
SNA Devices
Voice/Fax Connections
Calling Procedures
LAN Connections
Routing and Bridging
OSPF Support
Extended Parameters
Alarms
Non-channelized Digital Connections
Power Consumption
System Reference Manual(Rev. H1)
New System ReferenceFascicles
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Navigation Tools Doc. No. 620-0216-000
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Using this Document Series
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ConventionsEnterIn this document, an instruction to enter a particular character string means:
1. Type the character string, and then
2. Press the <Enter> key.
Enter a Menu SequenceAn instruction to enter a menu sequence means you should enter each menu name separately on succeeding lines of the console display. The elements of a menu sequence are separated by the carriage return symbol, ↵.
For example, the instruction:
Enter the menu sequence: SE ↵ IP ↵ OSPF ↵ AREA
means you should do the following:
1. Type SE
2. Press the <Enter> key
3. Type IP
4. Press the <Enter> key
5. Type OSPF
6. Press the <Enter> key
7. Type AREA
8. Press the <Enter> key.
VariablesA menu sequence may include a variable, which must be replaced with an appropriate value when you execute the command. Variables are presented in italic font, with spaces replaced by underscoring.
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Conventions Doc. No. 620-0216-000
For example, the instruction:
Enter the sequence: SE ↵ SLOT ↵ slot_number ↵ LINK
means you should do the following:
1. Type SE
2. Press the <Enter> key
3. Type SLOT
4. Press the <Enter> key
5. Type the desired slot number (1, 2, 3 or 4)
6. Press the <Enter> key
7. Type LINK
8. Press the <Enter> key.
Parameter NamesA parameter name as it appears on the NetPerformer console is distinguished from the surrounding text by the use of italic font. For example, in the instruction:
Enable the IP Router, if desired (default ENABLE)
the parameter name that actually appears on the console is Router.
Essential Parameter Values in Application Examples
In application examples, essential parameters appear in boldface type. These parameters must be configured with the displayed values for the application to work. All other parameter values are non-essential, that is, in most cases they do not need to be changed from their default values.
Here is an example from a SkyPerformer application, where the values of the Protocol, Type, Interface and Port speed (bps) parameters must be set to the specified values:
...PORT 1> Protocol...............................SPPORT 1> Type...................................MODULATORPORT 1> Interface..............................DTE-V35PORT 1> Clocking mode..........................EXTERNALPORT 1> Port speed (bps).......................512000PORT 1> Fallback speed.........................ENABLEPORT 1> Cell Packetization.....................NOPORT 1> Congestion flow control................ONPORT 1> CLLM function..........................OFFPORT 1> Maximum number of voice channels.......10000PORT 1> Maximum Voice Channels If High Priority Data 10000...
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Revision A (February, 2005)
Instructions to the ReaderInstructions to the reader include notes, cautions and warnings, which are distinguished from the rest of the text by distinctive formatting and icons. Here is an example of each:
Note: A note may contain a reference, tip or other information related to the subject at hand. The content of a note is intended to be helpful or of interest to the reader.
Caution: A caution contains an instruction that the reader must follow in order to prevent damage to equipment, network failure or loss of data. The content of a caution must be read carefully and explicitly obeyed.
Warning: A warning contains an instruction that the reader must follow in order to prevent electrical shock, death or serious injury to personnel. The content of a warning must be read carefully and explicitly obeyed.
Changes to Console OperationsThe following changes to console operations were made in NetPerformer firmware version V9.2.0, and still apply to firmware version V10.1.0. If you are familiar with previous versions of the NetPerformer firmware, these changes should be taken into consideration before you attempt to configure or manage the product.
The way you access the NetPerformer console has changed to allow for multiple user profiles:
Caution: The default LOGIN is now ADMIN instead of ACT.
Note: The default PASSWORD for this login remains SETUP.
For full instructions on setting up user profiles, refer to the Getting Started fascicle of this document series.
Speed dial numbers in the Voice Mapping Table are now always variable in size (from 1 to 30 digits). As a result:
The length of the speed dial number is no longer defined with a global parameter (in the SETUP/GLOBAL submenu), which was the case in previous firmware releases.
The NetPerformer system now determines that a dialing sequence is completed when the global (inter-digits) Dial timer expires or when the user terminates dialing with the pound sign (#).
The length of the extension number for a Voice Mapping Table entry is now configurable for each MAP entry. As a result:
The Extension number (no. of digits) parameter has been removed from the SETUP/GLOBAL submenu.
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Conventions Doc. No. 620-0216-000
A new parameter, Number of user extended digits, has been added to the SETUP/MAP submenu. This parameter is requested only when the Extended digits source is set to USER.
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Using this Document Series
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Related DocumentsNote: All o f the documents listed here are available on the NetPerformer Documentation CD, which is included with your product package (Part No. 520-0081-001).
NetPerformer Document SetFor complete information on the NetPerformer, consult the following:
NetPerformer System Referencefor new generation NetPerformer products
Includes detailed information on new generation NetPerformer features, menus, commands, parameters and statistics displays for versions V10.2.1 R02 and higher. This System Reference, which is divided into fascicles for each application, also integrates all information from the Addenda to the NetPerformer System Reference Manual for versions 9.0.0, 9.1.0, 9.2.0 and 10.1.X.
NetPerformer User Guide
Provides high-level instructions for configuring the software along with complete configuration examples. An overview of the NetPerformer SIP VoIP option is included with this guide.
NetPerformer System Reference Manualfor legacy NetPerformer products
This document includes detailed information on all NetPerformer menus, commands, parameters and statistics displays for versions up to V7.2.0/8.0.2. Users with legacy NetPerformer products or products running earlier versions of the software can search this document for information on parameters and commands that are not used in later versions.
Addenda to the NetPerformer System Reference Manual
As a supplement and update to the legacy NetPerformer System Reference Manual, each addendum describes all software developments in a particular NetPerformer release that concern new features of the base software and changes to the NetPerformer user interface.
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Related Documents Doc. No. 620-0216-000
NetPerformer SDM-9360/9380 Standalone Chassis Hardware Installation Guide,NetPerformer SDM-9500 Rackmount Chassis Hardware Installation Guide,NetPerformer SDM-9220 Hardware Installation Guide,NetPerformer SDM-9230 Hardware Installation Guide
These documents describe the hardware specific to each NetPerformer product, including installable options, complete installation instructions and firmware download procedures.
NetPerformer Release Bulletins
These documents summarize the system specifications, software fixes and changes, and post-production documentation changes for a particular NetPerformer release.
NetPerformer Network Design Guide
Offers valuable tips on how to design a NetPerformer application for maximum efficiency, including an analysis of data and voice traffic throughput issues and the impact of traffic flow. Provides examples of network setup and traffic measurement using various NetPerformer products.
ACTView 3000 Document SetIf you are managing your NetPerformer network with ACTView 3000 you can refer to the following:
ACTView 3000 Quick Start Guide for Windows
Use this guide to install ACTView 3000 in a Windows environment with either HP OpenView Windows Node Manager Professional Suite (WNM) D03.04 or HP OpenView Network Node Manager (NNM) B06.20 or later versions.
ACTView 3000 Quick Start Guide for Sun Solaris
Use this guide to install ACTView 3000 in a Sun Solaris environment (version 2.7 or later versions) with HP OpenView Network Node Manager (NNM) B06.20 or later versions.
ACTView 3000 User Guide
This document describes the features and functions of ACTView 3000. It may be used for all operating systems (Sun Solaris, Windows NT SP6, ME, 2000 and XP).
ACTView 3000 Element Manager User Guide
Describes the features and functions of all ACTView 3000 element managers for all operating systems (Sun Solaris, Windows NT SP6, ME, 2000 and XP).
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Revision A (February, 2005)
ACTView 3000 Release Bulletins
These documents summarize the system specifications, software fixes and changes, and post-production documentation changes for a particular ACTView 3000 release.
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Related Documents Doc. No. 620-0216-000
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Using this Document Series
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Verso ServicesTechnical SupportNetPerformer Technical Support is designed to meet your full range of support needs. From basic service to mission-critical support, we are committed to ensuring your success with NetPerformer products. We tailor different support plans to meet your evolving business requirements. By employing state-of-the-art products and the latest technologies available, we provide some of the fastest, most efficient service in the industry.
Our entire support organization is focused on complete customer satisfaction and providing immediate solutions to your business needs.
You can contact NetPerformer Technical Support by calling or sending email to our helpdesk facilities:
Telephone: +1 (450) 619-2279 (regular business hours, Eastern Time)
Email: [email protected]
Be prepared to provide the following:
Your name
Company name
Your location
Telephone number
Release numbers of NetPerformer products and, if applicable, Clarent Call Manager, Clarent Gateway and Clarent Command Center
Product serial numbers
Detailed problem description
Remote access to the troubled unit via Telnet or dial-up modem.
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Verso Services Doc. No. 620-0216-000
TrainingWe offer a variety of classes to reduce your learning curve and make your employees more productive. Students learn how to tailor NetPerformer products to meet their specific business requirements. Each course is developed and delivered by certified instructors who have in-depth expertise and extensive technical training experience. Customized courses are also available.
To learn more about our training services, email our education facilities at [email protected].
Request for CommentsOur Technical Publications group welcomes your feedback. Please help us improve future releases of this document by sending us your comments and suggestions. You can send email to [email protected].
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Verso Technologies Inc.400 Galleria Parkway, Suite 300Atlanta, GA 30339USA Document Part No. 620-0216-000 Rev. A