6 informate-mobile consumer insights

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    InformateInformate MobileConsumerInsightsMobileConsumerInsightsForQualcommForQualcomm

    Copyright2011Informate.

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    Agenda

    Whoweare?

    Indiacomparedwiththedevelopedworld

    Segmentsthatdriveusage

    DataandDataservicesusage

    Topapplicationsinstalledonphones

    Copyright2011Informate.

    eature onesvs. mart ones

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    Tobecomethemosttrustedsourceformobilemetricsforthe

    Informate SmartMeter

    CoreProductsTrackingtheSmartPhoneindustrysince2009

    PresenceinIndia&USA

    Informate Quest

    behavioraldatafromSmartPhonesandTablets

    5000+strongpanelstrengthacrossIndia&USA

    Ondevice

    survey

    platform

    for

    conducting

    surveys

    throughthemobilephoneMeasuring

    the

    worlds

    leading

    OSs

    Android,

    BlackBerry,iPhone,Symbian,WindowsMobile

    Copyright2011Informate.

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    Indiacomparedwiththedeveloped

    world

    n us ry ren s

    KeyactivitiesundertakenonMobile

    Segmentsthatdriveusage

    Data

    and

    Data

    services

    usage

    FeaturePhonesvs.SmartPhones.

    Copyright2011Informate

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    Not so nascent market

    Copyright2011Informate

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    Closeto3hoursperdayspentonMobile

    AllFigsrepresentActive

    Time(mins)

    IndiaUSA

    203mins/

    day

    161mins/

    day

    UsersintheUSspendabout40minutesmore

    Copyright2011Informate 6

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    IndiaatparwithUSonapplicationsandservices

    accessed

    on

    Mobile.

    100USA India

    TopGenresbyReach USAvs.India

    40

    50

    60

    70

    80

    90

    0

    10

    20

    30

    Categorieswhichshowsignificantdifferencesare Weather,InternetRadioandShopping

    Copyright2011Informate.

    7

    Source:InformateJan2011Track

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    HighesttimespentonBrowsing.

    Applications

    TotalActiveTime:161minutes/daySmartphoneusage

    Browsing

    Phone

    Management

    7SocialSocial

    NetworkingNetworking

    SitesSites

    Utility

    Apps

    7%

    Around2hours40mins isspentonthe

    phoneperday.OfwhichBrowsing the

    8%8%SearchSearch

    4%4%

    VAS

    Portals

    Adult

    3%

    Ph

    Features

    2%

    OfficeOffice

    1%1%

    mostimportantactivity contributing

    closetoa thirdofthetotalActivetime.

    Entertainment

    4% Rest

    12%Multimedia

    22%

    Games

    25Ca

    11%

    Messaging

    10%

    Emails

    Chat

    3%

    Copyright2011Informate.

    Communication

    27

    1%

    Source:InformateIndiaFeb2011Track

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    , ,

    consumption

    Copyright2011Informate

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    YouthandCircleCdriveusage

    AllFigsrepresentActive

    Time(mins)

    AgeGroup

    DriversofMobileUsage

    Telecircle

    MetrosMetros157157minsmins

    CircleBCircleB1921517yrs m nsm ns

    Circle CCircle C166

    195

    2530

    yrs

    1824yrs

    CircleACircleA

    184184minsmins

    138

    151

    3640yrs

    3135yrs

    m nsm ns12941

    yrs

    +

    Copyright2011Informate. Source:InformateIndiaFeb2011Track

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    ay par ana ys s

    Copyright2011Informate

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    ThetimespentontheSmartphoneishighestatnight

    7pm10pm 10pm

    Timespent Bydaypart AllFigsrepresentActiveTime(minsperday)

    7am

    EarlyMorning

    10am 1

    pm

    10am

    Morning

    1pm

    4pm

    Afternoon

    4pm

    LateAfternoon Evening Night

    272526

    18

    Copyright2011Informate.

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    Content accessed differences

    between metro and smaller

    Copyright2011Informate

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    MetrosarecharacterizedbyhigherPageviews spentonBFSI

    AllFigsinpageviews%

    TopwebsitegenresbyPageViews Telecircles

    MetrosCircleA Circle

    B Circle

    C

    SocialNetworking SocialNetworking SocialNetworking SocialNetworking

    Search

    VASPortal

    Search

    VASPortal

    Search

    Sportssites

    VASPortal

    Search

    AppStoresite

    Webmail

    Webmail

    Webmail

    SocialNetworking,Search andVASPortalsfigureinthetop5genresacrossTelecircles.

    Copyright2011Informate. Source:InformateIndiaJan2011Track

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    between prepaid and postpaid

    Copyright2011Informate

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    AllFigsinpageviews%

    ActivetimespentonSmartphoneishigheramongthe

    Prepaiduserbase.

    PrepaidPrepaid PostpaidPostpaid

    168168minsmins 126126minsminsActiveTimeActiveTimeSocialNetworking

    Search

    25.5

    14.4

    25.1

    10.6

    ValueAddedServicesPortal

    Webmail

    AdultContent

    Portal

    12.3

    6.2

    5.8

    5.6

    7

    5.1

    10.3

    3.5

    PageViews(%)PageViews(%)

    AppStoresite

    Sportssite

    Video

    5.4

    5.1

    3

    3.6

    10.4

    1.3

    2.9

    AmongstPrepaid subscribers

    Socialnetworking,Searchand

    IncaseofPostpaid subscribers,it

    wasSocialNetworkingalong

    Copyright2011Informate.

    VASportals contributedtomorethanhalfofthePageviews.

    withSportsan BFSIthatcontributedtoahighershareof

    PageViews

    Source:InformateIndiaJan2011Track

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    Search, Social Networking, Vas

    Portals are the key genres

    Copyright2011Informate

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    CategoryadaptivenesshighestforSearch,SocialMediaand

    VAS

    HighReach

    HighDuration

    HighReachSearch

    MailA Store

    LowDuration

    Chat

    VAS

    Video

    MapLowReach

    LowDuration

    BFSIContentSharing

    Portal

    News

    MobilePayment

    Copyright2011Informate.

    Blogging

    Entertainment&Fun

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    th

    that of US

    Copyright2011Informate

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    DataUsage Indiavs.USA

    o a

    a ausage

    per

    user

    per

    ay n

    53MB

    11MB

    Copyright2011Informate.

    20

    Source:InformateJan2011Track

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    Wi-fi Usa e India is it

    significant?

    Copyright2011Informate

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    17%mobileusersarealsoWiFiusers

    OnlyMobile

    Internet

    BothMobile

    Internet&

    WiFi

    ProportionofWiFiusers Contentaccessed KeyDifferences

    Emails

    42

    31

    83%

    1%

    16% ContentSharingapps

    25

    18

    OnlyWiFi

    VideoApps

    19

    17

    DataUsage MobileInternetvs.Wifi

    Mobile WiFi

    TVApps

    26

    12

    10MB 13

    MB BFSIApps

    15

    10

    Copyright2011Informate.

    (TV,ContentSharing,Email)seenamongstuserswho

    accessinternet

    via

    Wi

    fi

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    downloading?

    Copyright2011Informate

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    Utilityapps andGames arethemostpopulargenresof

    app

    downloads.

    AllFigsin%

    TopAppgenresInstalled

    UtilityAppsUtilityApps

    53%53%

    34%34%

    MultimediaMultimedia32%32%

    SecuritySecurity

    ChatChat

    19%19%

    Copyright2011Informate.

    24Base:AmongstthosewhoinstalledanyApps

    Source:InformateIndiaFeb2011Track

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    Content Sharing (Uploads) onones w at oes t oo

    like?

    Copyright2011Informate

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    ContentSharing

    sharingcontent.

    17%accessedacontentsharin

    11%facebook users

    uploaded

    website

    3%

    photos

    video

    Copyright2011Informate. Source:InformateIndiaJan2011Track

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    Video Usa e trends - over the last

    year

    Copyright2011Informate

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    ProliferationofVideoonMobile

    VideosaccessedviaApps

    EitherwaysVideoaccessvia

    8.9%

    .e

    Feb201097%97%

    last

    1

    year.

    34.8% Feb2011

    23.2% Feb2010

    Copyright2011Informate. Source:InformateIndiaFeb2011Track

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    Usage difference betweenFeature p ones an

    SmartPhones

    Copyright2011Informate

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    SmartPhoneusersuse21%moredata thanFeaturePhoneusers

    FeaturePhones SmartPhonesDeviceUsage

    9.6MB 11.6

    MBDataUsage

    172mins 155minsActiveTime

    9% 23%%usingWifi

    Copyright2011Informate.

    30

    l d f h 36 40 ld M t

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    EarlyAdaptorsofSmartPhones 3640yrolds,Metros,

    Postpaidusers

    TelecircleFeature

    Phones

    Smart

    Phones

    Age Feature

    Phones Smart

    Phones

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    Forenquirieswriteto

    answers n ormatem .com

    Copyright2011Informate.