5th world financial symposium - iata.org · d p victoria bany, manager, frequent flyer and internet...

Principal Sponsor Host Airline

17 - 20 September 2018

Madrid Marriott Auditorium

Hotel & Conference Center

5th World Financial Symposium


World Financial Symposium

Program at a glance

Wednesday 19 September Thursday 20 September

9:00

Opening Plenary

09:00

Transformation in Payment

& Fraud Prevention

Financial Risk & Liquidity

Management - -

10:15 10:30

Networking Coffee Break Networking Coffee Break

11:00

Opening Plenary

11:00 Meet the Experts Sessions running in parallel

Blocked Funds, Taxation, IFRS, Distribution Costs,

Airport Charges, Passenger Revenue Accounting and

Financial Systems, Financial Risk Management

- -

12:15 12:30

Networking Lunch Networking Lunch

13:45 High Impact

Seminar

(by invitation only)

Transformation in

Payment & Fraud

Prevention


Management

14:00

Innovation Jam

- -

15:25 15:05

Networking Coffee Break

15:55 High Impact

Seminar

(by invitation only)

Transformation in

Payment & Fraud

Prevention


Management

15:05

Closing Plenary - -

18:10 15:30

19:30

Networking Dinner

15:30 Closing Networking Coffee Break

-

22:30

18:00 - 19:30 Welcome Reception Sponsored by:

Tuesday 18 September

09:00 – 09:20 Opening Remarks - Including Key Highlights on Opportunities and Challenges to “ Innovate, Accelerate and Deliver”

Aleks Popovich, Senior Vice President, Financial & Distribution Services, IATA

09:20 – 09:45 7 Myths around Digital Transformation and its finance impacts

Gabriel Perdiguero, Chief Customer & Business Transformation Officer, Iberia

09:45 - 10:10 The outlook for air transport markets and airlines’ financial performance

This session will examine How durable is the profitability seen since 2015? What factors may limit the downside when the economic cycle ends?

When will the economic cycle end? Are higher jet fuel prices good or bad for financial performance? And much more!

Brian Pearce, Chief Economist, IATA

10:10 – 10: 15 IATA Antitrust briefing

Daniel Kanter, Assistant General Counsel, IATA

11:00 - 11:25

As the 4th Industrial Revolution (4IR) unfold – fast - which questions do we need to ask ourselves?

Paolo Gallo will focus on some specific megatrend – scenario to foster forward thinking and innovation

Paolo Gallo, Executive Coach, Keynote speaker & best-selling author

11:25 - 11:40

Innovate - Accelerate - Deliver

Innovating With Speed is Key to Sustain the Aviation Industry’s Financial Health: Where do we Stand?

IATA’s Financial Committee Chairman will update us on the progress made in delivering the industry five pillars (Smarter Regulations, Value

Chain Optimization, Innovation, Efficient Processes and High Performing Finance Organization) driving sustained airline financial health. The

2018 scorecard to be presented during the session will not only highlight achievements and progress but will also identify areas for acceleration

and strengthening.

Michael Doersam, SVP Group Finance , Emirates & Chairman of IATA Financial Committee

11:40 – 12:15

Fireside chats with Key Industry Leaders

Three components are critical to achieve sustained financial health with efficiency and speed: innovation with speed, high performing finance and

efficient industry wide initiatives. A fireside chat challenging Two Key Industry Leaders on their strategies related to these three key components.

Interviewer:

John Luth, Chairman & CEO, Seabury Consulting & Corporate Advisory (an Accenture Company)

Interviewees:

Steve Priest, CFO, JetBlue

Bonny Simi, President, JetBlue Technology Ventures

Wednesday 19 September 2018

09:00 - 18:10 Sponsored by:

10:15 - 11:00 Networking Coffee Break Sponsored by:

12:15 - 13:45 Networking Lunch Break Sponsored by:


Transformation in Payment is impacting consumers' everyday lives, businesses

strategies and processes without a doubt. The sessions included in this track will

go over the different aspects of this transformation. What is the reality and practi-

cally, speaking how is it impacting you as an airline. Holding a strong grasp on this

key knowledge is what will allow you to drive your payment strategy and stay in

control of your options and cost. Regulators are also playing a key role in this

transformation, moving away from a more traditional role of control and compliance

to actually driving change. Interventions include sessions from New and Existing

Players in Payment, Industry Standards and new collection method initiatives to

change in regulation and Social Networks disruptive role. We will also present key

highlights from the Fraud Prevention Forum held prior to the Symposium.

Transformation in Payment & Fraud Prevention

Payment: better understood! Current landscape

13:50 - 14:05 Payment journey, consumer habits and loyalty, is there a correlation and can it be influenced?

When focusing on the intricacies of managing payment acceptance, it is easy to forget what the customer wants and what options they expect to be presented with. Take a moment to step back and listen to the importance of staying in touch with what the customer wants when booking f lights, and how you can win and retain their loyalty

14:05 - 14:20 Costs and opportunities in airline payments Listen to Amadeus ground breaking research on the importance of setting the right strategy to manage and optimize your payment acceptance decision and their related cost

14:20 - 14:35 Around the world in Real time: Unlocking the value of Global Instant payments

Join our session to explore the changing global payments landscape from an "around-the-world" perspective. We will review the latest developments on Instant Payments, including the new instrument ‘Request to Pay’, and take you on a journey of how Instant Payments are evolving across the globe, how we expect them to shape the future of payments, and key considerations and opportunities.

Find out what is happening, what this means for your business and how to unlock their value!

14:35 - 14:50 Evolution of Payment in an NDC environment

NDC is a new standard to modernize airline distribution. It is reaching maturity with a commitment to implement it by key stakeholders (airlines, GDSs, travel agents etc).

Implementation have focused so far on building the right IT environment on the airline side and adding progressively new content. Airlines are now thinking about their payment strategy. The NDC standard enables them to manage the payment and therefore diversify from current approach. This session will highlight the opportunities for the industry

14:50 - 15:05 Payment regulation: What are the latest news?

The latest update on payment regulation, where the European Union has been especially active. Please come and join us to hear how your payment acceptance practices may be affected by changes in legislation

15:05 - 15:20 Interchange Capping…. The only Cost Driver?

There has been a flurry of regulatory intervention in the field of card payment, some of them aiming to lower acceptance cost. At the same time, clients demand more and more payment options while every retailer attempts to optimize its payment offering. Among these conflicting trends, let us hear the view of how an airline with a strong payment strategy takes advantages of all opportunities

Innovation/Fintech

Strategic (targeted for executives)

Credit & Financial Risk Management

Payment Cost & Control Banking

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Operational Efficiency

Distribution

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I P B Elena Gomez, Global Payments Product Manager, Citi

Thomas Helldorff, Global Enterprise eCommerce, VP Airlines & Travel, Worldpay S O D

Jeremy Dyball, Head of Merchant Services, Sales - Amadeus I

Olivier Hours, Head of NDC, IATA I P S O D

Wednesday 19 September 2018 09:00 - 18:10

P Adnan Beig, Head of Payment, Emirates

P D I Pascal Burg, Director, Edgar, Dunn & Company

Sponsored by:

Networking Break 15:25 - 15:55


15:55 - 16:15 Leaving on a jet plane - the trade in fraudulently obtained airline tickets

Let's take a dive into the illicit trade of cheap airline tickets and the many facets that this trade has. On online black markets, tickets are are purchased by com-plicit travellers and resellers. Often, travellers on these tickets are using them to commit other crimes. Victim travellers obtain tickets from fake travel agencies or from malicious insiders within the travel industry. The various cybercrime techniques used to obtain the tickets will be outlined, as well as the problems faced by law enforcement when policing this trade

16:15 - 16:45 Q&A with a Former Fraudster Former fraudster turned scamming troubleshooter Elliot Castro invites you to join him for an insight into the murky world of fraud, utilizing personal anecdotes followed by an open and honest Q&A to bridge the gap between the good guys and the bad guys.

His experiences on both sides of the fence have helped many companies solve their fraud issues. Some of his clients have included Barclays, UBS, Scotland Yard, to name a few. Prepare for an interesting and insightful presentation!

16:45 - 16:50 Highlights from the Global Fraud Prevention Event

It is often said that crucial to a good fraud prevention strategy is the ability to communicate, share knowledge and network in order to evaluate trends and deter-mine either an industry approach, or evaluate solutions. The second IATA Global Fraud Prevention Event (September 17-18) held at the same location as the WFS, brought together fraud prevention experts from all the regions worldwide from several verticals of the air travel industry. Join us to hear the most important event highlights and takeaways!

16:50 - 17:00 Frequent Flier Programs (FFP) Fraud Prevention: Standards Governance Group updates The Airlines Industry faces a raising challenge: loyalty programs fraud. When more than 238 billion market is at risk of being stolen overnight, with a quick phone call or a few clicks of the keyboard, it is time to pay attention. Join us to hear the reply of airline Frequent Flyer Programs fraud prevention experts community!

17:00 - 17:10 Card Fraud Prevention: Standards Governance Group updates

Airlines pay approximately US $7 billion a year to collect payment for their sales. Most of this amount represents the cost of collecting card payments. In addi-tion, airline card sales are exposed to fraud which is estimated at close to US $1 billion per year. Airline card fraud prevention experts joined efforts to strengthen the defense against fraud at global level. Come to learn from their experience!


D C P Anca Dolocan, Portfolio Manager, Card and Fraud Services, IATA

D C P Victoria Bany, Manager, Frequent Flyer and Internet Investigations, United

D C P Joao Frias, Head of Fraud Prevention and Payment Solutions, TAP Air Portugal

Alice Hutchings, Senior Research Associate at the Computer Laboratory, University of Cambridge S C P

Elliot Castro, Independent Fraud Troubleshooter, Elliot Castro Connsultancy C P

Fraud Prevention


17:10 - 17:30 Payments: looking at the big picture

While payment is now the source of many efforts to optimize, it is important to look at the bigger picture and realize all the advantages that come with accepting payment. Acceptance costs are rightfully debated, but they cannot be the sole yardstick through which an airline measures its performance. Hear from travel market leader American Express how it is supporting the industry in collecting its revenues, and how payment can turn into revenue generation

17:30 - 17:50 Airline Payment Strategy, from cost control to business growth.

Airlines are becoming retailers and improving their distribution capability to provide the same airline.com offering and rich contents through all distribution chan-nels including agency channel with the objective to improve user experience and reach out their potential customer with the right offer through the most conven-ient distribution channel.

How about payment experience through the passenger journey? Are we offering the most convenient payment methods to our customers? How about sales con-version rate?

Join us to see how IATA are supporting airlines through IFG (IATA Financial Gateway) to improve their user experience and achieve their financial goals.

17:50 - 18:10 Fraud prevention at Group Level: efforts, complexities, successes and challenges

“Fraud prevention at airline level is in itself a very complex process: what systems to use, how to integrate them across the various departments, how about train-ing, customer experience, conversion… Can you even start putting a picture together for your own airline? Now multiply it by three or more, and you will begin to see the actual complexity that fraud prevention entails at an Airline Group level. Do not miss this session, Lufthansa Group will tell you all about their journey!”


Fraud Prevention & Payment Strategy (Part 1)

P O D Werner Decker, Executive Vice President and General Manager, Head of Global Merchant Services International, American Express

Amine Boulaghmen, Head of IATA Settlement Services Product Portfolio, IATA P O D

Christelle Brenin, Payment Fraud Manager, Lufthansa Group C P D

19:30 - 22:30 Networking Dinner


Innovation & Technology : Financial Digital Transformation (Part 1)

Financial Risk & Liquidity Management

As innovation dominates the financial landscape, airlines financial executives and man-

agers are at an important turning point where daily operations and strategy must em-

brace transformation and even drive it. From cash management, airline financing to

regulations, the new digital reality makes core and strategic financial activities more

visible and connected with a wider risk universe.

Given the right forum of exchange, financial technologists, bankers and treasurers will

be able to collaborate to bring to life tomorrow's era of treasury and finance. An undenia-

ble element of Treasury is the appropriate selection of treasury intelligent systems which

will be versatile, adjustable and powerful enough to support at today's date and tomor-

row's technology revolution.

With the market's ever changing needs and modern challenges, the Aviation Industry is

required to be swift on picking up upcoming financial and technological trends so that

operations remains liquid, volatility contained and risk mitigated, as much as possible.

The future of cash management resides in the right calibration of the risk appetite, oper-

ational agility and innovation.

In this year's Financial Risk and Liquidity Management track, we present an array of

topics which will help you kick start the conversation to become futureproof.

Innovation/Fintech




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Distribution

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13:50 - 14:10 The Fintech impact on Banks, Startups And Corporate Treasury FinTech as a mindset - How innovation and digital transformation is changing the face of corporate banking

14:10 - 14:30 The Future Relationship between Banks and Corporate Treasurers

In the context of a more digitalized and regulated environment, the relationship among banks and Corporate Treasurers will be still based on trust and respect but the requirements to obtain those will be different.

Banks will have to be on the frontier of IT and provide the best advisory services to their clients

14:30 - 15:00 Accelerating the finance world and simplifying payment: Smart contracts - Fast, Secure and Affordable

Digital Finance is looking into how we can simplify the financial processes for the airlines by applying the concept of Smart Contracts (Blockchain) to Direct Oper-ational Costs. This session will present the results of a Proof of Concept on Smart Contract applied to Hotel Vouchers

15:00 - 15:25 Removing the Friction from Bank Connectivity

In 2018, the market witnessed the next wave of treasury innovation with the advent of open banking and the mainstream recognition of APIs as the route to more effective bank connectivity. In this session, Anis Rahal, CEO and founder of TreasuryXpress will discuss the trends and impacts of API innovation and PSD2 regulation and how both technology providers and treasury practitioners can leverage these trends to deliver a continuously connected, optimized, and secure connectivity experience


Andrea Sottoriva, Group Treasury Director, SITA D I S O P

Sponsored by:

Linda Bos, Product Manager – Blockchain - KLM

Bernard Paul, Head of Projects, FDS Projects, IATA

D I S O P

Anis Rahal, CEO, Treasury Xpress I C O S

Networking Break 15:25 - 15:55

I Elizabeth Lumley, Director of FinTech and Content , VC Innovations & FinTECHTalents

Financial Risk Management: Exploring the risk universe (Part 1)

15:55 - 16:15 Is your risk policy bullet proof?

However cyber resilience (and security) continues to be seen largely through the prism of technology ignoring the significance of humans. This talk aims to ad-dress this. It looks at the challenge of cyber security through the eye of the attacker and how the human is almost always the exploited point of vulnerability. The three most common routes to compromise involve people. Social engineering and phishing remain key weapons in the hacker’s armoury, despite our in-

Tarquin Folliss, Innovation Director, Othrys Consulting C O


17:40 - 18:00 Integrating forward technologies and taking control of your cashflow

Good cash management is critical to airlines exposed to risks associated with global disruptions or the volatility of fuel prices on an ongoing basis for instance. Winners in cash management and working capital optimization are those who look at all opportunities to build a holistic approach that benefits the larger organi-zation. We will address how to create a stronger working capital strategy to fit your organization’s economic profile and understand how to utilize the latest tech-nologies to improve financial performance through scale and automation without effort


16:15 - 16:35 Fuel & Hedging: What are core principles for doing it right Irrespective of the carrier size and destinations, ahead of human costs fuel accounts for more than 35% of operating costs. All airlines need to rein in fuel costs to stay afloat and achieving the lowest fuel unit cost using aviation fuel hedging is vital to any airline and is incorporated par excellence in all airline strategies to maintain a competitive edge. This session will discuss the key foundations of fuel hedging needs, touching on strategic alignment, posture, capabilities, price management and execution

16:35 - 16:55 How do credit ratings affect countries and airlines?

The role of credit ratings in the airline industry:

1) Different types of credit ratings: country/sovereign, corporate, and issue

2) How country/sovereign ratings can affect airline ratings

3) The impact of airline credit ratings on financing options, cost of funding, liquidity and risk management

4) Innovation in the global credit markets, and the role of credit ratings

16:55 - 17:15 EU PTD - Press To Detonate?? The Package Travel Directive - A ticking timebomb!"

Revised as a response to innovation in the travel and tourism industry, PTD 2 opens up a whole new dimension to all categories of travel packages. Yet, it is conceded that the ambiguity and confusion being caused in terms of the extent of protection of travelers, the liability owners and the consequent regulations and legislation has to be further debated. This session opens up the conversation so as we are able to ask the right questions and answers for a harmonized view of the upcoming challenges

17:15 - 17:40 Passenger claims - A growing risk?

Passenger claims are increasing significantly every year. This session will delve into how best to manage the increased financial liability represented by claims, and opportunities to streamline airline costs when processing them.

The regulation which introduced this risk is the European Commission’s Regulation (EC) 261/2004 or EU261, establishing common rules on compensation and assistance to passengers in the event of denied boarding, flight cancellations, or long delays of flights.

Under regulation EU261, airlines must pay each affected passenger a prescribed sum of compensation €250, €300, €400 or €600 depending on the length of the delay and distance of the flight. In some cases, the compensation pay-out is higher than the price of the ticket purchased by the customer. And the list of extraor-dinary circumstances is shrinking fast with wild cat strikes being the latest ruling against airlines. Today’s panel seeks to map out how, from its inception in 2005, Regulation EU261 has come to be a potential multi-million dollar financial risk for airlines, which, in turn, could also represent a customer service, brand building opportunity. Should EU261 be on a CFO’s radar? Could similar regimes be adopted in other parts of the world? How do you create an experience where you manage your costs and encourage customers to keep flying? Can technology, automation, digitization and AI play a role in future airline solutions and are you ready for this transformation?

Moderator: Chaitan Jain, Assistant Director, External Affairs, IATA

Jim Callaghan, Lawyer, Croon Callaghan Aviation Consulting LLP

Erik Swelheim, CFO, KLM

C S O I

Antoine Trepant, Managing Director, France, C2FO I P S

Julian Keites, Director – Global Fuel and Energy Price Risk Management, Kinect Energy (WFS) C O

C S O Steve Forrest, Managing Director, Financial Solutions Group Marsh

Innovation & Technology : Financial Digital Transformation (Part 2)

19:30 - 22:30 Networking Dinner

C S O Craig Fraser, Managing Director, Corporate Ratings, Fitch Ratings


Transformation in Payment is impacting consumers' everyday lives, businesses

strategies and processes without a doubt. The sessions included in this track will

go over the different aspects of this transformation. What is the reality and practi-

cally, speaking how is it impacting you as an airline. Holding a strong grasp on this

key knowledge is what will allow you to drive your payment strategy and stay in

control of your options and cost. Regulators are also playing a key role in this

transformation, moving away from a more traditional role of control and compliance

to actually driving change. Interventions include sessions from New and Existing

Players in Payment, Industry Standards and new collection method initiatives to

change in regulation and Social Networks disruptive role. We will also present key

highlights from the Fraud Prevention Forum held prior to the Symposium.

Transformation in Payment & Fraud Prevention

Fraud Prevention & Payment Strategy (Part 2)

Thursday 20 September 2018 09:00 - 11:00

Innovation/Fintech




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Distribution

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09:00 - 09:20 Payment transformation and its relevance in the distribution

Observing increased relevance of payment in the distribution, can they still be treated independently? Or should airlines consider integrating payment in their distribution strategy?

If so, are they equipped with suitable tools? Examples of how to increase payment efficiency in the indirect channels addressed in an interview with Thierry Stucker, IATA Director Industry Financial Programs, followed by a Q&A session

Is payment being really transformed?

09:20 - 09:35 Creating a digital payments platform for growth

Why is an end to end payments strategy a major part of an airlines digital transformation program? How ownership of digital optimization transcends many de-partments (it’s not just about the commercial teams at the front end!). The right payments strategy is a platform for growth and a driver for cost control

09:35 - 09:50 Blockchain for ICH: beyond the hype on consumer facing initiatives, materializing how blockchain can truly transform corporate pay-ments

Beyond the hype on consumer-facing initiatives, let us hear how blockchain could truly transform industry settlement systems and change how airlines collect

09:50 - 10:10 Greater customer convenience and increased security (biometrics)

The world of card payment is undergoing ceaseless transformation with new ways to make a card transaction which is always better, faster and more secure. Come and listen how MasterCard is inventing the future which benefits equally the cardholder and the merchant

10:10 - 10:30 IATA to facilitate airline acceptance of instant bank transfer

Spurred by the advent of instant and real-time payments schemes around the world, the acceleration of cash transfers will ultimately have a transformative effect on treasury

Real-time or instant payments are proliferating globally as regulators and central banks seek to reduce friction in payment processes and enhance the consumer experience of banking

The banking industry is currently moving away from a largely ‘static’ model, characterized by structured, inflexible processes, to embrace new possibilities creat-ed by the rise of “open banking” – and these have the potential to compound efficiencies for the real-time treasury

Nigel Allen, Product Director: Airline & Travel, MasterCard Payment Gateway

Ray Chesworth, Payment Solutions Business Development Manager, Accelya D I S O P

Juan Ivan Martin, Head of Innovation, IATA D I S O P

Diana Robino, SVP Business Development, Mastercard S O P

Benjamin Madjar, Director, Global Head of Cross Product Solutions, Deutsche Bank

Javier Orejas, Head of Banking, GDC and DB, IATA

S I P D B

Pascal Burg, Director, Edgar, Dunn & Company

Thierry Stucker, Director, Industry Financial Program, IATA

O P D

10:30 - 11:00 Networking Coffee Break

Sponsored by:


09:00 - 09:20 Are you ready for a new Era of Risk?

The established geo-political order has changed – creating the most uncertainty, perhaps, since the Cold War. Airlines, along with other corporates, must con-tend with the resulting volatility in FX and commodity markets, as well unpredictability in revenues arising from macro-economic forces, potential trade wars elec-tions and referenda.

Treasury is evolving towards greater automation. New tools will provide a better view of existing positions and risk as well improve forecast accuracy and, there-fore, risk management outcomes. Many of these solutions are still some way from maturation, so we examine practical solutions, that exist today, for meeting risk management objectives despite the increasingly uncertain environment

09:20 - 09:40 The future of Treasury revolutionized by Exponential Technology

In corporate treasury we are experiencing a revolution of technological developments, in both the existing treasury & risk management systems as well as new opportunities arising from Fintech. In this session we discuss the impact of exponential technology on the role of the corporate treasurer and make a deep dive into two particular elements; (1) the ability to use Robotic Process Automation (RPA) to streamline treasury operations and (2) opportunity of predictive analytics to improve cash flow forecasting

09:40 - 10:00 SWIFT gpi - the transformation of cross-border payments is happening

Endorsed by 200+ banks globally and live since early 2017, SWIFT gpi represents one of the most significant and impactful innovations to cross-border pay-ments ever. But how does this new standard in international payments generate added value for multi-banked international corporations? In this session IATA and SWIFT will present what is gpi and how together with 11* international corporates and 12 banks SWIFT and IATA has been collaborating to extend the value of real-time payment tracking, improved visibility of bank fees, and straight-through processing to multi-bank corporates in their of treasury operations

10:00 - 10:20 Libor demise: What impact and are you planning for it?

Addressing life after Libor is important. Preparing it for it now is capital. While the transition will not be without hurdles, the world of treasury needs to face the

changes that are to come and explore the opportunities that will ultimately be to the benefit of treasurers. This session is about putting into perspective the key

challenges ahead, the impact on hedge accounting, the legacy conversion of the actual contracts and how the business models will need to be adapted

Financial Risk Management: Exploring the risk universe (Part 2)

Financial Risk & Liquidity Management

As innovation dominates the financial landscape, airlines financial executives and man-

agers are at an important turning point where daily operations and strategy must em-

brace transformation and even drive it. From cash management, airline financing to

regulations, the new digital reality makes core and strategic financial activities more

visible and connected with a wider risk universe.

Given the right forum of exchange, financial technologists, bankers and treasurers will

be able to collaborate to bring to life tomorrow's era of treasury and finance. An undenia-

ble element of Treasury is the appropriate selection of treasury intelligent systems which

will be versatile, adjustable and powerful enough to support at today's date and tomor-

row's technology revolution.

With the market's ever changing needs and modern challenges, the Aviation Industry is

required to be swift on picking up upcoming financial and technological trends so that

operations remains liquid, volatility contained and risk mitigated, as much as possible.

The future of cash management resides in the right calibration of the risk appetite, oper-

ational agility and innovation.

In this year's Financial Risk and Liquidity Management track, we present an array of

topics which will help you kick start the conversation to become futureproof.


Innovation/Fintech




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Distribution

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I O S Nuno Ferreira, Senior Manager, Zanders, Treasury & Finance Solutions

Benjamin Gilbert, CitiFX Risk Management Solutions, Citi

Paul O’Reilly, Director eFX Solutions, Citi

I C O S B

Javier Orejas, Head of Banking Management EMEA and Americas, IATA

Sebastian Rojas, Global Senior Market Manager, SWIFT gpi

S O P

Sponsored by:


C O S B Frances Hinden, VP Treasury Operations, Shell International Ltd


How to reduce the impact of Airport Charges

Blocked Funds

Are you ready for changes to Distribution Costs?

IFRS

Taxation

Tax Challenges and Automation

Future of Financial Compliance

Meet the Experts Sessions

Duration of each session is 45 mins.

Delegates can choose to attend maximum two consecutive sessions

Pablo Londono-Betancur, Manager, Tax Customer Experience, ATPCO

Matt Reynolds, Director, Center of Data Excellence, Ryan

Nathan Bittner, Principal, Fuels and Excise Tax, Ryan

Archana Naik, Indirect Tax Manager, Emirates

Muharrem Unsal, Vice President, Taxation, Singapore Airlines

John Vierdag, Director Administrative Organization, KLM Royal Dutch Airlines

Erhan Yesilkaya, Financial Control Manager, Turkish Airlines

This session will give attendees an opportunity to engage in conversation with accounting experts who have been directly engaged in the implementa-tion of the new leasing standard and have first-hand experience addressing these issues from an industry perspective.

This session will examine some of the most challenging and pressing issues the industry faces on taxation, emerging trends, future considerations, as well as some recommended best practices.

Get an overview from the experts on how IATA, together with member airlines, drives campaigns around the world to ensure timely, functional and af-fordable airport infrastructure, review airport cost efficiency and negotiates charges improvements. Learn how this activity has saved airlines over $10 billion in costs over the last five years and determine what opportunities there could be for future improvements.

In this session, cost management of distribution cost items, from pricing and distribution through to sales audit, proration and interline billing will be dis-cussed. Some key findings from IATAs Distribution Cost Data Collection initiative will be presented and analyzed. Looking ahead, IATAs ONE Order will be discussed from the perspective of back office simplification and cost savings.

This session is dedicated to the Blocked Funds issue, meaning the challenges our industry faces when it comes to currency repatriation. While issues have been resolved in some countries such as Egypt, Nigeria, airlines have started facing concerns in other markets. History has thought us that situa-tion can quickly change and deteriorate and prevention activities are as important as active advocacy when problem arises.

Michael Uebber, Head of External Accounting, Lufthansa Group

Suresh Verkot, Manager Revenue Services, Emirates


Lamyaa Khattabi, Senior Manager, Treasury Services and Currency Repatriation, IATA


How will Passenger Revenue Accounting (PRA) and Financial Systems will transform in the future

Proactive Financial Risk Management

Meet the Experts Sessions

Duration of each session is 45 mins.

Delegates can choose to attend maximum two consecutive sessions


12:30 - 14:00 Networking Lunch Break

Ignacio Mula Diaz, Head, Standardization Participation, GDC, IATA

Sergei Martinyuk, Assistant Director, Agency Management, GDC, IATA

Panel participants from Accelya, Indra, WNS together with Gianna Monsch-Industry Expert will discuss how Passenger Revenue Accounting and Finan-cial Systems will transform and simplify in the future with New Distribution Capability (NDC), One Order (OO) and with the use of new emerging technol-ogies. Panelists will also discuss the challenges, opportunities and the roles of PRA and Financial Systems in future.

Moderator: Altug Meydanli, Manager, Airline Distribution Standards (Pay/Account Vertical), IATA

Natalia Hermida, Head of Revenue Accounting, Indra

Philip Fernandes, Business Head, Revenue Accounting Solutions, Accelya

Gianna Monsch, CEO & Founder, Aerwise Consulting GmbH

Ariyur Thyagarajan Raghunathan, Corporate Senior Vice President , WNS


Innovation Jam Session

Industry Priorities for 2019 and Onwards

15:10 – 15:25

What Should the Industry Priorities be for 2019 and onward?

Michael Doersam , SVP Group Finance , Emirates & Chairman of IATA Financial Committee

15:25 – 15:40 Closing Remarks and WFS 2019 Announcement

Aleks Popovich, Senior Vice President, Financial & Distribution Services, IATA


Thursday 20 September 2018

14:00 - 16:30

14:00 - 14:10

How IATA is supporting the Airline Industry on Innovation & Digital Transformation

Juan Ivan Martin, Head Innovation, IATA

14:10 – 14:25

Can your company culture survive Artificial Intelligence?

Innovation is a key element for all businesses. But why is it then so hard to implement an innovation culture? In this keynote Dr

Finn Majlergaard will address the key reasons why innovation doesn't happen despite all the best intentions and urgent needs.

Fear of failure is one of the most powerful feelings we can have and you can't innovate without failing. So how do we create a

culture where we dare take the risk? Artificial Intelligence will force most organizations out of their comfort zone much faster than

they will like, so you need to have a company culture that can keep the organization together in this rapid transformation process.

Dr. Finn Majlergaard, CEO Gugin, Professor and Author

14:25 – 14:40

Hear an industry innovation accelerator on the main factors for success

Etienne Castiaux, Founding Partner & Chief Technology Officer, Motive Partners

14:40 – 15:10

Startups Jam Session

How new tech is impacting our financial world. What are the trends and what will the near future look like?

Alexander Kemper, Chairman and CEO, C2FO

Carlos Sanchez, CEO and Founder, Ipagoo

Sponsored by:


A Special Thank You to our Sponsors!

Host Airline

Platinum Sponsors

Bronze Sponsors

Gold Sponsors

Silver Sponsors

Media Sponsors

Principal Sponsor

Host Airline

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