BUSINESS IMPACT STATEMENT

Business impact statements are qualitative and quantitative descriptions of how learning & development investments have made an impact on business, team, and individual performance

Date:

Name: Company

Line Manager: Function: Department:

What was the project’s target deliverables:1.2.3.4.5.

What was the principal challenge(s) the deliverables were supposed to resolve?

Describe the performance development strategy and the associated resource investments:

Describe the actual deliverables achieved resulting from the performance development strategy and associated resource investments:1.2.3.4.5.

Describe improvements in the following performance categories:

1. Quality:

2. Productivity:

3) Employee Engagement:

4) Effective Communication:

5) Revenue:

6) Customer Satisfaction:

7) Decreased Cycle Time:

8) Decreased Costs:

9) Decreased Risk:

10) Other:

How were deliverables and other business improvements measured?

How do you know that the change agenda was achieved as a result of the performance development investments? Where there any external factors that may have contributed to the deliverables being achieved?

Reasons why deliverables may not have been achieved:

How will the business owner embed performance learning? How will the ongoing change agenda be sustained?

Are there any significant lessons learned that either create value for the company or used to develop more effective business performance strategies?

Recommendations:

a) Next steps in performance development learning:

b) Identify additional resource investments that will accelerate performance (following a business needs assessment):

Sponsor to read and sign-off on Business Impact Statement:

Title:

Date:

Sponsor comments & recommendations: