5b slides - communication, wa#2, proposal draft

8/3/2019 5B Slides - Communication, WA#2, Proposal Draft

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Effective Communication

Our world is activelyconstructed (modeled) by

our senses and brains.


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Our skill at reasoning is both ess ential and gets us in

trouble:

If we thought about each infe rence we made, life would

pass us by.

But people can and do reach different conclusions. When

they view their conclusions as obvious, no one sees a needto say how they reached them.

When people disagree, they often hurl conclusions at each

other from the tops of their respective ladders.

This makes it hard to resolve differences and to learn from

one another.

Ladder of Inference

Mental Models Ladder of Inference

Figure 1. Ladder of Inference

Observable data

Select the data

Use personal andcultural beliefs to

add meaning

Make assumptionsusing the added

meaning

Draw conclusions

Adopt personalbeliefs to be used in

the future

Take action basedon personal beliefs

John entered lab30 minutes late

John knew whenthe lab started and

was deliberatelylate

John alwayscomes in late

I can't count on

John

Observable datap Choiceofaction

1. Observable data

2. People select the data they will useand ignore the rest.

3. People use their personal andcultural beliefs to construct meaning

for the data.

4. People make assumptions using the

added meaning.5. People draw conclusions from the

assumptions and selected data.

6. People use the conclusions to adopt

personal beliefs to use in the future.

7. Finally, people select an action

based on their beliefs.

BALANCINGADVOCACY AND INQUIRY

ImprovingAdvocacy

GOALS:

1. Make your thinking process visible

2. Publicly test your conclusions and assumptions

1. Heres what I think and how I got there

I came to this conclusion because

2. What do you think about what I just said?

Can you see any flaws in my thinki ng?

Improving Inquiry

GOALS:

1. Help others make their thinking process visible

2. Compare your assumptions to theirs

1. What leads you to conclude that?

Can you help me understand your thinking?

2. How w ould your proposal affect?

Tell me if I am correct you are saying


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Team Learning

Team Learning is partially a function ofyour ability to:

Increase asking and generatingbehaviors

Decrease telling and observingbehaviors

ProposalDiscussion

TeamDiscussion Objectives:

Make sure you have agreement on the core idea

Discuss the argumenty ou are making sketch itout

Discuss next steps

BasicArgument Structure

Reason 1 We can do a better job atUO helpingstudents become culturally developed

Reason 2 Cultural development is.

Reason 3 Becoming culturally developed inv olves..

Reason 4 -

____________________________________________________

We recommend _________________________

ProposalDiscussion

For this discussion on your proposal,choose an observer who will:

Stay outside the discussion and recordobservations on communication

Give feedback to team onobservations

What is feedback?


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What can we observe?

Behaviors (macro level)

Body language (micro level)

Verbal expressions

Non-verbal sounds (and sights, tastes,smells, temperatures, textures)

Feelings (ones own)6th sense

Peer Evaluation Process

Supportive Communication (p.97) -Interpersonal communication that:

Addresses the problem at hand and

Preserves the relationship

Goal is to prevent defensiveness andinvalidation

Descriptive Communication

1.Describe objectively the event or behavior

- Avoid accusations; present data

2. Describe your reaction/feelings and theobjective consequences

3. Suggest a solution and ask for alternatives

Feedback Pairs

A B

B C

C D

D E

E A

1. Write the name of the person youare giving feedback to on Page1 of the Feedback Workbook

2. Complete Page 1 of thefeedback workbook before classon 6A

3. Complete online Peer Evaluationsby 10am on Monday of Week 6

4. Bring workbook to class on 6A

We Google You

Read Case in Packet: We Googled You

You are a new hire being asked by boss to analyze the question of usingonline searches and social media in hiring and argue FOR or AGAINST such

searches.

Address issues of:

Optimal hiring Privacy

fairness/discrimination

If FOR, you need to define the parameters of such searches and the rationale

of those parameters

Identify the risks of your recommendation and how to mitigate those

You are not writing or approving a new policy only making a

recommendation to your boss who will make the final decision and write thefinal policy

Writing the First Draft

1st Draft of proposaldue by 6B bring a hard copy to class and post a digitalversion on your collaboration site for me to see.

Include:

Executive Summary Introduction

Situation Analysis (what is the problem? What are the causes/effects?

What are the features/factors/contexts of the problem? Who are thestakeholders and what are their interests? Where does all of this lead

you in terms of a solution your analysis of the problem should naturallyand logically lead to the solution). CITE SOURCES

Objectives What are you trying to achieve (desired outcomes)?

Solution Give an overview and then provide the details Technical Plan Costs and Implementation Plan (SKIP THIS SECTION

ON FIRST DRAFT) Conclusion

Appendices (if necessary) includes information (graphs, charts, survey

data, interviews, etc .) that do not belong in the normal flow of the maindocument. Label them Appendix A, B, C, etc and start each one on a

separate page.


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To Do

1st Draft of proposal due by 6B bring a hard copy to class

and post a digital version on your collaboration site for me tosee.

CompletePeer Evaluation by 10am on Monday

CompleteStep 1 (1st Page) of Midterm Peer FeedbackWorksheets by 6A b ring entire workbook to class

5b slides - communication, wa#2, proposal draft

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