5 ways to get more contacts from your free avvo profile

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5 ways to get more contacts from your free Avvo profile

• Director of Legal Marketing

[email protected]

Sheilin Herrick

• Why consumers choose Avvo

• 5 free ways to get more contacts with your profile

• Practice area & contact information

• Professional headshot

• Your resume

• Reviews and endorsements

• Participate in Q&A

• Q&A

Agenda

Why consumers choose Avvo

• Each month over 8 million visits ultimately connect 650k consumers and lawyers.

• Helps consumers make smarter legal decisions by providing them with transparency and simplified access to legal information and services.

• Helps lawyers grow their business by providing a free marketing platform as well as paid marketing solutions.

About Avvo

Avvo is committed to providing actionable legal information to consumersand that in turn helps lawyers get more business.

Q&A forum

Legal guides

Blog

50%Avvo visitors that have an urgent legal need

$8BAvvo delivers 8 billion in revenue to lawyers annually

Avvo helps lawyers…connect with prospective clients through a

free marketing platform

And…grow their practice throughpaid advertising solutions

5 free ways to get more contacts from your

Avvo profile

• Enter practice area and contact information

• Add a professional headshot

• Fill out your resume sections

• Request reviews and endorsements

• Answer consumer questions

5 free ways to get more contacts from your Avvo profile

Think strategically aboutyour practice area pie

65%of potential clients say that practice area is the most

important factor when choosing an attorney

Update your contact information

Make sure prospective clientscan contact you

Add an awesome headshot

17xProfiles with headshots generate 17x more contacts

than profiles without headshots

Headshots say a lot about you

• Professional

• Educated

• Approachable

• Friendly

Do you appear…

• Quick to judge

• Too serious

• Lackadaisical

Or…

Not awesome headshots

Awesome headshots

Update your resume sections

100% +Strong profiles generate 100% +more traffic than weak profiles

• Licensing

• Awards

• Education

• Work experience

• Associations

Update your resume sections

Strong Profile Weak Profile

At minimum, add your first andmost recent awards

Request client reviewsfrom your profile

12xAttorneys with just 1 review are 12x

more likely to be contacted

88%of consumers say they trust online reviews

as much as personal recommendations

How would you feel if your attorney asked you for a review?

Sure, It

’s the

norm

Okay,

but is

a litt

le str

ange

No, no

t app

ropria

te

Depen

ds

74%

10% 8% 8%

Review email example

Subject line:

Leave Us Your Feedback

Thank you for your business. We’ve found that online customer reviews are both helpful for consumers seeking legal help and for firms like ours that strive to provide exceptional service for our clients. We would truly appreciate an online review from you!

Avvo is a legal site for consumers that allows login by Facebook, Twitter, Google, LinkedIn or your own email and it easily allows you to post a review anonymously…

Responding to negative reviews

116%People who read a negative review with a good response are 116% more likely toPurchase than if there is no response

3 tips for a good response

• Take a breath

• Apologize

• Take it offline

3 tips for a good response

Get peer endorsements

90%say online reviews impact their decisions

Answer questions in Q&A forum

50%of these visitors have an urgent legal issue

Demonstrate the traits consumers want

Assertive

Experienced

Knowledgable

40%

73%

83%

Not so much…

10xmore contacts for attorneys whoanswer 15+ questions on Avvo

3 reasons to use the JD App

• Be first to answer• Leverage down time• Keep your profile updated

Leveraging down time…

• Waiting for spouse to get ready• Lengthy partner meetings• Your car is being detailed

Google searches (SEO)

Top factors in decision to hire

• Responsiveness

• Track Record

• Respected in Legal Community

• Cost

• Personality

Top factors in decision to hire

Lawyernomics Resource Center

• Free ethics CLE webinars

• Actionable legal marketing and business blog articles

• Schedule of upcoming events and annual Lawyernomics conference

Lawyernomics Resource Center

Subscribe at lawyernomics.avvo.com

• Avvo drives $8B per year to attorneys

• Headshots increase contacts by 17x

• 1 client review increases contacts by 12x

• Participation on Avvo increases your exposure in search engines

Key takeaways

Questions?

Stay in touch • Sheilin Herrick Director of Legal [email protected]

• Customer Care [email protected]

• Sales [email protected]

Follow us

Appendix

Show up on the first pageon Google searches