5 ways a mobile strategy can save retailers money
DESCRIPTION
With 83% of top retailers providing at least one mobile offering, retailers who fail to engage via mobile are finding themselves playing catch-up. Some retailers haven’t reached a level of complete comfort allocating budget for a mobile strategy, but they haven’t stopped to consider the fact that mobile can actually save money. Need some convincing? Check out these 5 ways mobile can save retailers money:TRANSCRIPT
2014
GPSHOPPER Mobile Solutions for Retailers and Brands
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5 Ways Mobile Saves Money
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1) No More Plastic
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Retailers can spend more than $500,000 each year producing loyalty and credit cards for their customers
Plastic
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Mobile
• Everything in one place • No plastic cards or paper receipts to worry about • Saves retailers money from creating loyalty cards • Easy payment
• Unorganized receipts and rewards
• Less probability of customer making a transaction
• More probability of cards getting lost or stolen
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Comparison of Plastic vs. Mobile
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2) Rewards via Push
By pushing rewards to customers, they are more likely to make a spontaneous purchase, rather than worrying about a paper coupon.
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Only 8% of consumers wait or ignore a push notification before checking it.
ExactTarget
Rewards sent by push notification are opened 8x more than those sent via e-mail.
Search Engine Journal
3) Hitting the Bullseye
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Retailers can trigger incentives to reach current or prospective customers based on…
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Location
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Demographics
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Purchase Patterns
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and Search History
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4) Better Branding & Customer Loyalty
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61% of people have a better opinion of brands when they offer a good mobile experience.
Latitude
57% of people won’t recommend a company with a poor mobile experience.
Search Engine Journal
Better Mobile Experience
Better Opinion of Brand
Word of Mouth Marketing
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5) Dynamic Digital
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Nuffin’ $2.79
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Swap expensive merchandise displays
and physical structures for Bluetooth Low Energy (BLE) beacon technology
Engage with consumers directly on their
smartphones
Personalize a unique in-store shopping experience exclusive to each customer
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61% of people have a better opinion of brands when they offer a good mobile experience.
Latitude
57% of people won’t recommend a company with a poor mobile experience.
Search Engine Journal
Better Mobile Experience
Better Opinion of Brand
Word of Mouth Marketing