5 ways a mobile strategy can save retailers money

18
2014 GPSHOPPER Mobile Solutions for Retailers and Brands

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With 83% of top retailers providing at least one mobile offering, retailers who fail to engage via mobile are finding themselves playing catch-up. Some retailers haven’t reached a level of complete comfort allocating budget for a mobile strategy, but they haven’t stopped to consider the fact that mobile can actually save money. Need some convincing? Check out these 5 ways mobile can save retailers money:

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Page 1: 5 Ways A Mobile Strategy Can Save Retailers Money

2014

GPSHOPPER Mobile Solutions for Retailers and Brands

Page 2: 5 Ways A Mobile Strategy Can Save Retailers Money

©  GPSHOPPER  2014      ALL  RIGHTS  RESERVED  2

5 Ways Mobile Saves Money

Page 3: 5 Ways A Mobile Strategy Can Save Retailers Money

©  GPSHOPPER  2014      ALL  RIGHTS  RESERVED  3

1) No More Plastic

Page 4: 5 Ways A Mobile Strategy Can Save Retailers Money

©  GPSHOPPER  2014      ALL  RIGHTS  RESERVED  4

Retailers can spend more than $500,000 each year producing loyalty and credit cards for their customers

Page 5: 5 Ways A Mobile Strategy Can Save Retailers Money

Plastic

5

Mobile

• Everything in one place • No plastic cards or paper receipts to worry about • Saves retailers money from creating loyalty cards • Easy payment

•  Unorganized receipts and rewards

•  Less probability of customer making a transaction

•  More probability of cards getting lost or stolen

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Comparison of Plastic vs. Mobile

Page 6: 5 Ways A Mobile Strategy Can Save Retailers Money

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2) Rewards via Push

Page 7: 5 Ways A Mobile Strategy Can Save Retailers Money

By pushing rewards to customers, they are more likely to make a spontaneous purchase, rather than worrying about a paper coupon.

7 © GPSHOPPER 2014 ALL RIGHTS RESERVED

Only 8% of consumers wait or ignore a push notification before checking it.

ExactTarget

Rewards sent by push notification are opened 8x more than those sent via e-mail.

Search Engine Journal

Page 8: 5 Ways A Mobile Strategy Can Save Retailers Money

3) Hitting the Bullseye

© GPSHOPPER 2014 ALL RIGHTS RESERVED

Page 9: 5 Ways A Mobile Strategy Can Save Retailers Money

Retailers can trigger incentives to reach current or prospective customers based on…

9 © GPSHOPPER 2014 ALL RIGHTS RESERVED

Page 10: 5 Ways A Mobile Strategy Can Save Retailers Money

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Location

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Page 11: 5 Ways A Mobile Strategy Can Save Retailers Money

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Demographics

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Page 12: 5 Ways A Mobile Strategy Can Save Retailers Money

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Purchase Patterns

© GPSHOPPER 2014 ALL RIGHTS RESERVED

Page 13: 5 Ways A Mobile Strategy Can Save Retailers Money

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and Search History

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Page 14: 5 Ways A Mobile Strategy Can Save Retailers Money

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4) Better Branding & Customer Loyalty

© GPSHOPPER 2014 ALL RIGHTS RESERVED

Page 15: 5 Ways A Mobile Strategy Can Save Retailers Money

15 © GPSHOPPER 2014 ALL RIGHTS RESERVED

61% of people have a better opinion of brands when they offer a good mobile experience.

Latitude

57% of people won’t recommend a company with a poor mobile experience.

Search Engine Journal

Better Mobile Experience

Better Opinion of Brand

Word of Mouth Marketing

Page 16: 5 Ways A Mobile Strategy Can Save Retailers Money

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5) Dynamic Digital

© GPSHOPPER 2014 ALL RIGHTS RESERVED

Page 17: 5 Ways A Mobile Strategy Can Save Retailers Money

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Nuffin’ $2.79

© GPSHOPPER 2014 ALL RIGHTS RESERVED

Swap expensive merchandise displays

and physical structures for Bluetooth Low Energy (BLE) beacon technology

Engage with consumers directly on their

smartphones

Personalize a unique in-store shopping experience exclusive to each customer

Page 18: 5 Ways A Mobile Strategy Can Save Retailers Money

18 © GPSHOPPER 2014 ALL RIGHTS RESERVED

61% of people have a better opinion of brands when they offer a good mobile experience.

Latitude

57% of people won’t recommend a company with a poor mobile experience.

Search Engine Journal

Better Mobile Experience

Better Opinion of Brand

Word of Mouth Marketing