CULTUREOF TRUST

5 W A Y S A C E O C A N B U I L D A

Chris Oberbeck

1. MAKE REALCONNECTIONS.

“When dealing with people,remember you are not dealing

with creatures of logic, butcreatures of emotion.”

- Dale Carnegie,

Inspirational Speaker, Author & Educator

GET AWAY FROMEMAILS ANDTECHNOLOGY,AND USE FACE-TO-FACEINTERACTIONSTO HELP BUILDTRUST.

GET TO KNOW YOUR TEAM ASMUCH AS POSSIBLE AND,MOST IMPORTANTLY, LETTHEM GET TO KNOW YOU.

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2. PROMISE MADE,PROMISE KEPT.

"It takes 20 years to build areputation and five minutes to

ruin it."

- Warren Buffett,

Chairman & CEO of Berkshire Hathaway

IF YOU PROMISE SOMETHINGTO YOUR EMPLOYEES,

DELIVER.

Your word is your currency.

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WHAT YOUSAY AND HOWYOU SAY ITARE JUST ASIMPORTANT ASFOLLOWINGTHROUGHWITH THOSESTATEMENTS.

3. SET CLEAREXPECTATIONS.

“To succeed in business, it isnecessary to make others see

things as you see them.”

- Aristotle Onassis,

Shipping Magnate & Businessman

BE AWARE OFTHE GAP INKNOWLEDGEBETWEEN WHATYOU KNOW ANDWHAT THEPEOPLEWORKING FORYOU KNOW.

SOMETIMES A CHANGE IN YOURPERSPECTIVE MIGHT BE REQUIREDTO ALLOW YOU TO SEE THINGS ASYOUR EMPLOYEES SEE THEM.

The reverse can also be true.

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4. DON’T HAVE ALLTHE ANSWERS.

“You don’t learn to walk byfollowing rules. You learn bydoing, and by falling over.”

- Sir Richard Branson,

Founder of Virgin Group

FAILURES NEED NOT BE SEEN ASFAILURES, BUT RATHER ASOPPORTUNITIES FOR LEARNING.

Nobody has all the answers allthe time, not even a CEO

MOST SUCCESSFULCEOS OUT THEREARE NOT AFRAID TOTRY, EVEN IF THEOUTCOME ISN’TALWAYS WHATTHEY EXPECT.

THERE IS AS MUCH SUCCESS,IF NOT MORE, IN THE

LEARNING THAT COMES FROMFAILURE.

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5. TRUST FIRST.

"The best way to find out ifyou can trust somebody is to

trust them."

- Ernest Hemingway

INSTEAD OF THINKING OFTRUST AS SOMETHING THATCAN BE NEGOTIATED, THINKOF IT AS SOMETHING YOULOOK FOR FROM OTHERS

- in exchange for first putting it outthere yourself.

YOU’LL BE AMAZEDHOW MUCHSTRONGER ANDMORE EFFECTIVECOLLABORATION ISAMONGST YOURTEAM MEMBERS.

AND YOU'LL BE AMAZED ATHOW MUCH MORE EFFECTIVE

YOU’LL BE LEADING THEM.

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ENTREPRENEUR.COMR E A D F U L L A R T I C L E A T

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