5. supply chain management

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    Supply ChainManagement

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    What Is the Supply Chain?

    Also referred to as the logistics network Suppliers, manufacturers, warehouses,

    distribution centers and retail outletsfacilities

    and the

    Raw materials

    Work-in-process (WIP) inventory

    Finished products

    that flow between the facilities

    Is altogether referred to as Supply Chain

    Suppliers Manufacturers Warehouses &

    Distribution Centers

    Customers

    Material Costs

    Transportation

    CostsTransportation

    Costs

    Transportation

    CostsInventory CostsManufacturing Costs

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    3

    The Supply Chain

    Suppliers Manufacturers Warehouses &

    Distribution Centers

    Customers

    Material Costs

    Transportation

    CostsTransportation

    CostsTransportation

    CostsInventory CostsManufacturing Costs

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    What Is Supply Chain Management (SCM)?

    A set of approaches used to efficiently integrate

    Suppliers

    Manufacturers

    Warehouses

    Distribution centers

    So that the product is produced and distributed

    In the right quantities

    To the right locations

    And at the right time

    Advantages: System-wide COSTS are minimized and, SERVICE

    LEVEL requirements are satisfied

    Plan Source Make Deliver Buy

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    SUPPLY CHAINMANAGEMENT SCM):Supply chain management helps a company toget the right products to the right place, at the

    right time, in proper quantity at an acceptable

    cost. The goal of SCM is to:

    Forecast demand

    Control inventory

    Enhance relationships with customers,suppliers, distributors, and others

    Receive feedback on the status of every link in

    the supply chainChrist University, Bangalore-29 Rishikesh. K. B.

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    What Is the Supply Chain?

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    Supply Chain Management

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    Benefits of Supply Chain

    Collaboration

    Christ University, Bangalore-29 Rishikesh. K. B.

    CustomersMaterial

    Suppliers

    Service

    Suppliers

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    Benefits of Supply Chain

    Collaboration

    CUSTOMERS MATERIALSUPPLIERS

    SERVICESUPPLIERS

    Reduced inventory

    Increased revenue

    Lower ordermanagement costs

    Higher Gross Margin

    Better forecastaccuracy

    Better allocation ofpromotional budgets

    Reduced inventory

    Lower warehousing

    costsLower materialacquisition costs

    Fewer stock outconditions

    Lower freight costs

    Faster and more

    reliable deliveryLower capital costs

    Improved customer service

    More efficient use of human and material resources

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    Roles and Activities of SCMin Business

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    Key Benefits: Include,

    Faster, more accurate order processing

    Reductions in inventory levels

    Quicker times to market

    Lower transaction and materials costsStrategic relationships with supplier

    Supply Chain Management

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    Challenges: Include,Lack of demand planning knowledge, tools,

    and guidelines

    Inaccurate data provided by otherinformation systems

    Lack of collaboration among marketing,

    production, and inventory management

    SCM tools are immature, incomplete, and

    hard to implement

    Supply Chain Management

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    EDI: Electronic Data

    Interchange

    What is EDI?

    Exchange of electronic data between

    companies using precisely definedtransactions

    Set of hardware, software, and standardsthat accommodate the EDI process

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    EDI Benefits:

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    EDIsoftware is used to convert a companys own

    document formats into standardised EDI formats as

    specified by various industry and international

    protocols. Formatted transaction data are transmitted

    over network links directly between computers

    without paper documents or human intervention.

    Thus EDI streamlines processes, saves time and

    increases accuracy. It is an example of complete

    automation of an e-commerce supply chain process.

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    Electronic Data Interchange

    Suppliers, manufacturers, and retailers cooperate in some of the most successful

    applications of EDI.

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    Electronic Data Exchange How does EDI work?

    Suppliers proposal sent electronically to

    purchasing organization.

    Electronic contract approved over network. Supplier manufactures and packages goods,

    attaching shipping data recorded on a bar

    code.

    Quantities shipped and prices entered in

    system and flowed to invoicing program;

    invoices transmitted to purchasing organization

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    Electronic Data Exchange

    Manufacturer ships order.

    Shipment notice EDI transaction sent

    Purchasing organization receives packages,

    scans bar code, and compares data to invoicesactual items received.

    Payment approval transferred electronically.

    Bank transfers funds from purchaser tosuppliers account using electronic fund

    transfer (EFT).

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    Electronic Data Interchange

    Figure 11.4

    Christ University, Bangalore-29 Rishikesh. K. B.

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    Decide thanMe

    Decide]Christ University, Bangalore-29 Rishikesh. K. B.

    Enterprise Collaboration

    System: How to work together?

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    Enterprise CollaborationSystemThe goal of Enterprise Collaboration System is to

    enable and work together more easily and

    effectively by helping in:

    a. Communicate: Sharing information with each

    other

    b. Coordinate: Coordinating our individual work

    efforts and use of resources with each other

    c. Collaborate: Working together cooperatively

    on joint projects and assignments

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    Groupware for EnterpriseCollaboration System:Experts define Groupwareas collaboration

    software, that is, software that helps teams

    and workgroups work together in a varietyof ways, to accomplish joint projects and

    group assignments.

    For example: Lotus Notes, Novell GroupWise,Microsoft Exchange, Netscape

    Communicator, and Microsoft soft Project.

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    Communication Technology

    Christ Universit Ban alore-29 Rishikesh. K. B.Video Conferencing

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    Communication Technology

    Christ Universit Ban alore-29 Rishikesh. K. B.Cellular (mobile) Phone

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    Communication Technology

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    SMS

    (Short Message Service)

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    Communication Technology

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    Voice Mail

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    Communication Technology

    Christ Universit Ban alore-29 Rishikesh. K. B.Fax

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    Communication Technology

    Christ Universit Ban alore-29 Rishikesh. K. B.Blue Tooth, E-mail (Electronic Mail)

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    Questions?s .... if any.

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