15 Questions Every Leader Must Ask

5 Questions Every Leader Must Ask:Engaging Your Team to Achieve Any Goal

Based on the book:

25 Questions Every Leader Must Ask

ObjectivesThis workshop will help you:

• Change the emphasis from a backward-focused mindset of “what went wrong” to a “Forward Focus™” that expands possibilities, solutions and achievement.

• Utilize a 5-step questioning process, apply the knowledge gained from the answers you receive, and build on each question to create a successful outcome.

• Create buy-in, establish accountability, and build trust within your team.

• Apply the Framework for Leadership™ to a wide range of management challenges.

35 Questions Every Leader Must Ask

Where Are You Now?

• What are your current leadership challenges?

• Problems?

• Areas that need to change?

45 Questions Every Leader Must Ask

5 Questions Every Leader Must Ask

Video

55 Questions Every Leader Must Ask

The Framework for Leadership

•Step 1: Focus Forward – What is already working?

•Step 2: Analyze Successes – What caused this success?

•Step 3: Clarify the Goal – What is our objective?

•Step 4: Establish Benefits – What are the benefits of accomplishing this objective?

•Step 5: Plan and Take Action – What can we do more, better, or differently to move closer to our objective?

65 Questions Every Leader Must Ask

Step 1: Focus Forward The answer is in the room.

– Oakley and Krug

Step 1 Focus Forward – What is already working?

Step 2 Analyze Successes – What caused this success?

Step 3 Clarify the Goal – What is our objective?

Step 4 Establish Benefits – What are the benefits of accomplishing this objective?

Step 5 Plan and Take Action – What can we do more, better, or differently to move closer to our objective? Who will do what by when? How will we measure progress?

75 Questions Every Leader Must Ask

Asking Question 1

• What are our strengths in this area?• What do you like about our current

process?• Where do we agree?• What has worked in similar situations

in the past?• Where are we making progress?• Of everything we’ve tried, what has

created some success?

85 Questions Every Leader Must Ask

Benefits of Question 1• A baseline of success is established.

• The group’s energy level is raised.

• Defensiveness is eliminated; complainers are disarmed.

• Self-confidence is restored.

• Trust is built in you as a leader.

• People who have been slow to contribute in the past become more active participants.

• Cooperation increases.

• Creativity is unleashed – new ideas evolve.

95 Questions Every Leader Must Ask

Step 2: Analyze Success

Step 1 Focus Forward – What is already working?

Step 2 Analyze Successes – What caused this success?

Step 3 Clarify the Goal – What is our objective?

Step 4 Establish Benefits – What are the benefits of accomplishing this objective?

Step 5 Plan and Take Action – What can we do more, better, or differently to move closer to our objective? Who will do what by when? How will we measure progress?

105 Questions Every Leader Must Ask

Benefits of Question 2• People are validated for their

contributions.• Knowing what worked can help you

replicate the result.• Knowing what worked helps you

transfer success to other groups and projects.

115 Questions Every Leader Must Ask

Asking Question 2

• What did we do to accomplish this win?

• What do users like about the areas where our current process works?

• What did we do differently this time vs. last time to create a higher level of success?

• What did we do on this project last time that helped us avoid problems?

125 Questions Every Leader Must Ask

Step 3: Clarify the Goal

Step 1 Focus Forward – What is already working?

Step 2 Analyze Successes – What caused this success?

Step 3 Clarify the Goal – What is our objective?

Step 4 Establish Benefits – What are the benefits of accomplishing this objective?

Step 5 Plan and Take Action – What can we do more, better, or differently to move closer to our objective? Who will do what by when? How will we measure progress?

135 Questions Every Leader Must Ask

Asking Question 3

• What are we trying to accomplish? • If you could describe the ideal

(product/service/end result), what would it look like?

• How will we define success?• Are we aligned on the objective? Let’s

make sure…• How can we communicate the objective

clearly and effectively to everyone involved? What should we say?

145 Questions Every Leader Must Ask

Step 4: Establish Benefits

Step 1 Focus Forward – What is already working?

Step 2 Analyze Successes – What caused this success?

Step 3 Clarify the Goal – What is our objective?

Step 4 Establish Benefits – What are the benefits of accomplishing this objective?

Step 5 Plan and Take Action – What can we do more, better, or differently to move closer to our objective? Who will do what by when? How will we measure progress?

155 Questions Every Leader Must Ask

Peeling the Benefits Onion

Individual

Team

Organization

Ownership

Customer

165 Questions Every Leader Must Ask

Step 5: Plan and Take Action

Step 1 Focus Forward – What is already working?

Step 2 Analyze Successes – What caused this success?

Step 3 Clarify the Goal – What is our objective?

Step 4 Establish Benefits – What are the benefits of accomplishing this objective?

Step 5 Plan and Take Action – What can we do more, better, or differently to move closer to our objective? Who will do what by when? How will we measure progress?

175 Questions Every Leader Must Ask

Getting Ready

• Understand the issue, and have information about it available.

• Be sure you have the right people in the room.

• Prepare the participants to lead the discussion.

185 Questions Every Leader Must Ask

The Mini-Framework

Question 1: What is working?Question 5: What can we do more, better,

or differently to get closer to our goal?

195 Questions Every Leader Must Ask

Workshop Summary

• Focus Forward – What is already working?

• Analyze Successes – What caused this success?

• Clarify the Goal – What is our objective? • Establish Benefits – What are the

benefits of accomplishing this objective?• Plan and Take Action – What can we do

more, better, or differently to move closer to our objective?

205 Questions Every Leader Must Ask

Thank you for participating!