5 marketing tips to get new patients now
TRANSCRIPT
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5 Marketing Tips to Get New Patients Now
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Your Hosts Today…
John Lynn,Founder, Healthcarescene.com
Lea ChathamEditor-in-Chief, Getting Paid Blog,a Kareo Resource
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How to Participate Today…
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Discover Kareo’s Role
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“…Make Your Practice a Best Practice!”
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Our Schedule for Today…
1 Introduction & Welcome John
2 5 Marketing Tips to Get New Patients Now
3 Discover Kareo’s Role
4 Answer Questions
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John Lynn
Editor & Founder HealthcareScene.com, a network of 10 EHR and HIT blogs
Co-founder of InfluentialNetworks.com & Physia.com
Blogs have published over 15,000 posts with more than 30 million views
HealthcareScene.com
@techguy
@ehrandhit
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Our Schedule for Today…
1 Introduction & Welcome John
2 5 Marketing Tips to Get New Patients Now
3 Discover Kareo’s Role
4 Answer Questions
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Finding New Patients Is Hard!
Top 2 Ways You Get New Patients:
– Referrals
• Patients
• Other Providers
– Insurance Company List
New Methods:
– Search Engines (Translation: Google!)
– Physician Review Sites
– Social Media = Referrals 2.0
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Tip #1: Upgrade Your Website
First Impressions Matter
What Does Your Website Say About You?
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Right or Wrong…
Bad Website = Bad Doctor
Good Website = Good Doctor
Perception is Reality!
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Modern Website Suggestions
Clean, Professional Design
– Hire a Designer!
– Leverage a Pre-Designed Theme
Mobile Friendly
Secure Contact Option
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Tip #2: Invest in Search Engine Optimization (SEO)
You Get What You Pay For
Low Cost Monthly Packages (~$250/month) Produce Low Cost Results
High Quality SEO Pros Cost $5-15k
– 6 Months of Quality SEO Work
– Get an SEO Audit!
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The Key to Any SEO Investment…
Focus on the Right Results
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Tip #3: Start a Practice Blog
#1 Reason to Blog: SEO (Search Engine Optimization)
#2 Reason to Blog: It Shows You’re Human
Do you want to show your humanity?
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Keys to Maintaining a Blog
Make it part of
your job
descriptions
Change your definition of
a blog post
Utilize all of your
staff
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Possible Blog Topics
New Services
Community Events
Holiday Greetings
Customer Service Feedback (with permission)
Celebrate Staff Accomplishments
“In the News”
Irregular Office Closures
Highlight Staff
Humor
FAQs
Physician Corner
Much, much more…
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Warning
!!!Do not start a blog if you are
not going to update it.
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Tip #4: Manage Your Reputation
You Have an Online Reputation Whether
You Manage It or Not!
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Physician Review and Rating Websites
Yelp
HealthGrades
ZocDoc
Angie’s List
Vitals
Google Local
etc…
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Making the Most of Physician Ratings Websites
Reply to People Who Review You
Ask Current Patient to Review You
Don’t Take It Personally
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Facebook and Twitter
Facebook Is the New Word of Mouth
Secret to Twitter: Local Search!
Give Before You Get
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Tip #5: Patient Engagement Tools
#1 Way to Get Patients is Referrals
#1 Way to Get Referrals is to WOW Your Patients
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Simple Ways to Meaningfully Engage Patients
Online Scheduling
Appointment Reminders
Records Requests
Be Accessible
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Bonus Tip…
Show that you
really care.
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Our Schedule for Today…
1 Introduction & Welcome John
2 5 Marketing Tips to Get New Patients Now
3 Discover Kareo’s Role
4 Answer Questions
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Discover Kareo’s Role
Cloud-based
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DoctorBase
• Patient Engagement & Marketing
• Appointment reminders
• Recalls
• Email & text communications
• Patient surveys
• Website & SEO
• Online reviews
• Provider directory
• And more
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Our Schedule for Today…
1 Introduction & Welcome John
2 5 Marketing Tips to Get New Patients Now
3 Discover Kareo’s Role
4 Answer Questions
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How to Participate Today…
Type your questions
415-787-2273
www.doctorbase.com
-- Questions After the Webinar --
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