5 marketing tips to get new patients now

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PAGE 1 KAREO | @GoKareo; #KareoTip 5 Marketing Tips to Get New Patients Now

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Page 1: 5 Marketing Tips to Get New Patients Now

PAGE 1 KAREO | @GoKareo; #KareoTip

5 Marketing Tips to Get New Patients Now

Page 2: 5 Marketing Tips to Get New Patients Now

PAGE 2 KAREO | @GoKareo; #KareoTip

Your Hosts Today…

John Lynn,Founder, Healthcarescene.com

Lea ChathamEditor-in-Chief, Getting Paid Blog,a Kareo Resource

Page 3: 5 Marketing Tips to Get New Patients Now

PAGE 3 KAREO | @GoKareo; #KareoTip

How to Participate Today…

Type your questions

Download today’s resources

View today’s presentation

Page 4: 5 Marketing Tips to Get New Patients Now

PAGE 4 KAREO | @GoKareo; #KareoTip

Participate via Social

Facebook.com/GoKareo

Twitter.com/GoKareo

We’ll be live tweeting during today’s webinar!

How to participate:

1. Follow @GoKareo on Twitter

2. Follow @LeaChatham on Twitter

3. Search for #KareoTip

4. Join the conversation using #KareoTip

Page 5: 5 Marketing Tips to Get New Patients Now

PAGE 5 KAREO | @GoKareo; #KareoTip

Discover Kareo’s Role

• PAHCOM has approved 1 CEU credit.

• Each attendee will receive an email today with a link to request certification. Certificates will be mailed within the next few days.

• Attendees must be logged into the webinar to receive credit.

• You’ll receive an email with more information.

“…Make Your Practice a Best Practice!”

Page 6: 5 Marketing Tips to Get New Patients Now

PAGE 6 KAREO | @GoKareo; #KareoTip

Our Schedule for Today…

1 Introduction & Welcome John

2 5 Marketing Tips to Get New Patients Now

3 Discover Kareo’s Role

4 Answer Questions

Page 7: 5 Marketing Tips to Get New Patients Now

PAGE 7 KAREO | @GoKareo; #KareoTip

John Lynn

Editor & Founder HealthcareScene.com, a network of 10 EHR and HIT blogs

Co-founder of InfluentialNetworks.com & Physia.com

Blogs have published over 15,000 posts with more than 30 million views

HealthcareScene.com

@techguy

@ehrandhit

Page 8: 5 Marketing Tips to Get New Patients Now

PAGE 8 KAREO | @GoKareo; #KareoTip

Our Schedule for Today…

1 Introduction & Welcome John

2 5 Marketing Tips to Get New Patients Now

3 Discover Kareo’s Role

4 Answer Questions

Page 9: 5 Marketing Tips to Get New Patients Now

PAGE 9 KAREO | @GoKareo; #KareoTip

Finding New Patients Is Hard!

Top 2 Ways You Get New Patients:

– Referrals

• Patients

• Other Providers

– Insurance Company List

New Methods:

– Search Engines (Translation: Google!)

– Physician Review Sites

– Social Media = Referrals 2.0

Page 10: 5 Marketing Tips to Get New Patients Now

PAGE 10 KAREO | @GoKareo; #KareoTip

Tip #1: Upgrade Your Website

First Impressions Matter

What Does Your Website Say About You?

Page 11: 5 Marketing Tips to Get New Patients Now

PAGE 11 KAREO | @GoKareo; #KareoTip

Right or Wrong…

Bad Website = Bad Doctor

Good Website = Good Doctor

Perception is Reality!

Page 12: 5 Marketing Tips to Get New Patients Now

PAGE 12 KAREO | @GoKareo; #KareoTip

Modern Website Suggestions

Clean, Professional Design

– Hire a Designer!

– Leverage a Pre-Designed Theme

Mobile Friendly

Secure Contact Option

Page 13: 5 Marketing Tips to Get New Patients Now

PAGE 13 KAREO | @GoKareo; #KareoTip

Tip #2: Invest in Search Engine Optimization (SEO)

You Get What You Pay For

Low Cost Monthly Packages (~$250/month) Produce Low Cost Results

High Quality SEO Pros Cost $5-15k

– 6 Months of Quality SEO Work

– Get an SEO Audit!

Page 14: 5 Marketing Tips to Get New Patients Now

PAGE 14 KAREO | @GoKareo; #KareoTip

The Key to Any SEO Investment…

Focus on the Right Results

Page 15: 5 Marketing Tips to Get New Patients Now

PAGE 15 KAREO | @GoKareo; #KareoTip

Tip #3: Start a Practice Blog

#1 Reason to Blog: SEO (Search Engine Optimization)

#2 Reason to Blog: It Shows You’re Human

Do you want to show your humanity?

Page 16: 5 Marketing Tips to Get New Patients Now

PAGE 16 KAREO | @GoKareo; #KareoTip

Keys to Maintaining a Blog

Make it part of

your job

descriptions

Change your definition of

a blog post

Utilize all of your

staff

Page 17: 5 Marketing Tips to Get New Patients Now

PAGE 17 KAREO | @GoKareo; #KareoTip

Possible Blog Topics

New Services

Community Events

Holiday Greetings

Customer Service Feedback (with permission)

Celebrate Staff Accomplishments

“In the News”

Irregular Office Closures

Highlight Staff

Humor

FAQs

Physician Corner

Much, much more…

Page 18: 5 Marketing Tips to Get New Patients Now

PAGE 18 KAREO | @GoKareo; #KareoTip

Warning

!!!Do not start a blog if you are

not going to update it.

Page 19: 5 Marketing Tips to Get New Patients Now

PAGE 19 KAREO | @GoKareo; #KareoTip

Tip #4: Manage Your Reputation

You Have an Online Reputation Whether

You Manage It or Not!

Page 20: 5 Marketing Tips to Get New Patients Now

PAGE 20 KAREO | @GoKareo; #KareoTip

Physician Review and Rating Websites

Yelp

HealthGrades

ZocDoc

Angie’s List

Vitals

Google Local

etc…

Page 21: 5 Marketing Tips to Get New Patients Now

PAGE 21 KAREO | @GoKareo; #KareoTip

Making the Most of Physician Ratings Websites

Reply to People Who Review You

Ask Current Patient to Review You

Don’t Take It Personally

Page 22: 5 Marketing Tips to Get New Patients Now

PAGE 22 KAREO | @GoKareo; #KareoTip

Facebook and Twitter

Facebook Is the New Word of Mouth

Secret to Twitter: Local Search!

Give Before You Get

Page 23: 5 Marketing Tips to Get New Patients Now

PAGE 23 KAREO | @GoKareo; #KareoTip

Tip #5: Patient Engagement Tools

#1 Way to Get Patients is Referrals

#1 Way to Get Referrals is to WOW Your Patients

Page 24: 5 Marketing Tips to Get New Patients Now

PAGE 24 KAREO | @GoKareo; #KareoTip

Simple Ways to Meaningfully Engage Patients

Online Scheduling

Appointment Reminders

Records Requests

Be Accessible

Page 25: 5 Marketing Tips to Get New Patients Now

PAGE 25 KAREO | @GoKareo; #KareoTip

Bonus Tip…

Show that you

really care.

Page 26: 5 Marketing Tips to Get New Patients Now

PAGE 26 KAREO | @GoKareo; #KareoTip

Our Schedule for Today…

1 Introduction & Welcome John

2 5 Marketing Tips to Get New Patients Now

3 Discover Kareo’s Role

4 Answer Questions

Page 27: 5 Marketing Tips to Get New Patients Now

PAGE 27 KAREO | @GoKareo; #KareoTip

Discover Kareo’s Role

Cloud-based

Insurance & Patient Billing

Scheduling & Practice Management

Electronic Health Records

Medical Billing Services

Education, Training, & Support

Ranked #1 by Black Book 2 Years

30,000 Providers Nationwide

Page 28: 5 Marketing Tips to Get New Patients Now

PAGE 28 KAREO | @GoKareo; #KareoTip

Award Winning & Fully Certified EHR

Page 29: 5 Marketing Tips to Get New Patients Now

PAGE 29 KAREO | @GoKareo; #KareoTip

DoctorBase

• Patient Engagement & Marketing

• Appointment reminders

• Recalls

• Email & text communications

• Patient surveys

• Website & SEO

• Online reviews

• Provider directory

• And more

Page 30: 5 Marketing Tips to Get New Patients Now

PAGE 30 KAREO | @GoKareo; #KareoTip

Our Schedule for Today…

1 Introduction & Welcome John

2 5 Marketing Tips to Get New Patients Now

3 Discover Kareo’s Role

4 Answer Questions

Page 31: 5 Marketing Tips to Get New Patients Now

PAGE 31 KAREO | @GoKareo; #KareoTip

How to Participate Today…

Type your questions

415-787-2273

www.doctorbase.com

-- Questions After the Webinar --

Page 32: 5 Marketing Tips to Get New Patients Now

PAGE 32 KAREO | @GoKareo; #KareoTip