5 ie 2015 collaboration cafe

Collaboration Cafe Subsystem Enables Increased Innovation Speed & Decreased Risk

with a collaboration system that actually works

1

May

Background Narrative

The Progress Principle: Of all the things that can boost emotions, motivation, and perceptions during a workday, the single most important is making progress in meaningful work. And the more frequently people experience that sense of progress, the more likely they are to be creatively productive in the long run.

May 2011

2

Meaningfully

Unique ideas =S

Dof thinking

Dissolve Fear

PROBLEM

3-1

Meaningfully

Unique ideas =S

Dof thinking

Dissolve Fear

PROBLEM

Collaboration gives you an exponential kick

3-2

PROBLEM

The more diversity the better

Low Diversity

Medium DiversityHigh Diversity

Number of practical ideas invented

4-1

PROBLEM

The more diversity the better

Low Diversity

Medium DiversityHigh Diversity

Number of practical ideas invented

4-2

But…

PROBLEM

5

Collaboration Systems to leverage diversity

PROBLEM

6-1


PROBLEM

FAIL

6-2


PROBLEM

BADLYFAIL

REALLYREALLY

6-3

PROBLEM

7-1

PROBLEM

Submit your ideas!

7-2

PROBLEM

Submit your ideas!

Ok! Here’s my idea…

7-3

PROBLEM

Submit your ideas!


We’ll review it at the monthly meeting.

7-4

PROBLEM

Submit your ideas!



(time passes)

7-5

PROBLEM

Submit your ideas!



7-6

PROBLEM

Submit your ideas!



We crowd source / voted. No, thanks.

7-7

PROBLEM

Submit your ideas!



We crowd source / voted. No, thanks.Submit your ideas!

7-8

PROBLEM

Submit your ideas!




No, thanks.

7-9

PROBLEM

Submit your ideas!




No, thanks.

More harm than good.

7-10

PROBLEM

5%

95%

A study of over 12,000 businesses found

9 out of 10 people agree there’s people don’t

collaborate well

8

PROBLEM

9-1

PROBLEM

Why?

9-2

PROBLEMReasons why we don’t collaborate

10-1


10-2


Don’t Know How

10-3


Fear

Don’t Know How

10-4


Fear

Ego

Don’t Know How

10-5


Lack of Alignment on What’s Very Important Fear

Ego

Don’t Know How

10-6

SOLUTION

Fear

Ego

Don’t Know HowCollaboration Cafe

Subsystem Enables Increased Innovation Speed & Decreased Risk


by overcoming the psychological barriers to collaboration

Lack of Alignment

11

SOLUTION

We used Collaboration to build the Collaboration Cafe!

High Performance Idea System Impacts based on Source of Idea

12

SOLUTION

Collaboration Cafe Subsystem Enables Increased Innovation Speed & Decreased Risk with a collaboration system that actually works!

AcceleratorMultipliers

ProjectProblem Solving

Ideas to Action Super Groups

Knowledge Sharing

13

How It Works

14


SOLUTION



Knowledge Sharing


15

SOLUTION


16-1

SOLUTION

Front Line “close to the

work”

Top Driven / Consultant

Cost Savings Ideas $$

4XIdeas to Action Super Groups

16-2

SOLUTION

Front Line “close to the

work”

Top Driven / Consultant

Cost Savings Ideas $$

4X

What if you could just 2x your Lean Output?


16-3

Prep Monday Tues Wed Thurs Friday

AlignmentDefine Blue Card,

Agree Criteria, Create Request

Common Themes: • LEAN: reduce waste • STRATEGY: decrease

decision time • SALES: improve

customer experience

SOLUTION Ideas to Action

Super Groups

17-1






customer experience

SOLUTION

1


17-2






customer experience

SOLUTION

1

Agree Criteria:So we are enabled to make decisions:Money, People, Time, Risk

2


17-3






customer experience

SOLUTION

1

BackgroundRequest ideas for…Don’t RequestConstraints

3 REQUEST:


2


17-4






customer experience


Super Groups

1


3 REQUEST:


2

NeoNatal Efficiency

Example: Hospital

18-1






customer experience


Super Groups

1


3 REQUEST:


2

NeoNatal Efficiency

Criteria

•Less than $100 •No patient impact •Less than 4 work hours

Example: Hospital

18-2






customer experience


Super Groups

1


3 REQUEST:


2

NeoNatal Efficiency

Criteria

•Less than $100 •No patient impact •Less than 4 work hours

Requests

1. More efficient scheduling 2. More efficient patient transport 3. More efficient cleaning 4. More efficient patient check

Example: Hospital

18-3




Jump StartLive 30 min

CREATE Sessionat your regular meeting



customer experience

Use tools to do real-time idea generation:

1. Spark Deck Stimulus 2. OR Exercise 3. OR Lean, Six Sigma

Tools


Super Groups

19-1








customer experience



Tools


Super Groups

19-2






Post Ideas



customer experience



Tools

During the Week Employees Build on

Ideas Publicly & PRIVATELY


Super Groups

20


Define Blue Card Create Request

Live 30 min CREATE Session Post Ideas Sort

Common Themes: • reduce waste • decrease decision

time

1. Spark Deck Stimulus 2. Real time idea generation

Just do it vs

ProjectDuring the Week Employees Build on Ideas

Publicly & PRIVATELY

SOLUTION Idea to Build

BlitzWhat if we…

21





time


Just do it vs




BlitzComing SoonImage & Video Upload

Strategy Ideas…

22-1





time


Just do it vs




BlitzComing SoonImage & Video Upload

Strategy Ideas… in meetings

“Our strategy should involve looking at LatAm as a new market for us because…”

22-2





time


Just do it vs




BlitzComing Soon

Sales Ideas…

Image & Video Upload

23-1





time


Just do it vs




BlitzComing Soon

from customersSales Ideas…


“You guys should really be doing this…”

23-2





time


Just do it vs




BlitzComing Soon

Process Ideas…


24-1





time


Just do it vs




BlitzComing Soon

from the floorProcess Ideas…


“Rather than doing this step here we should put it at the

end of the line…”

24-2

Prep Monday Tues Wed Thurs FridayAlignment

Define Blue Card, Create Request, Agree Criteria



Post Ideas Sort



customer experience



Tools

Just do it vs




Super Groups

25-1





Post Ideas Sort



customer experience



Tools

Just do it vs




Super Groups

25-2





Post Ideas Sort



customer experience



Tools

Just do it vs



SOLUTION

Blue Card


25-3





Post Ideas Sort



customer experience



Tools

Just do it vs



SOLUTION

Blue Card

Projects


25-4





Post Ideas Sort



customer experience



Tools

Just do it vs



SOLUTION

Blue Card

Projects

Requests


25-5





Post Ideas Sort



customer experience



Tools

Just do it vs



SOLUTION

Blue Card

Projects

Requests


25-6





Post Ideas Sort



customer experience



Tools

Just do it vs



SOLUTION

Blue Card

Projects

Requests


25-7

Definitions

Disruptive IE LEAP Projects

New & Different

Incremental IE CORE Projects

Like / Purchase Interest


Super Groups

26-1

Definitions


New & Different



IE CORE Ideas

“Just do”


Super Groups

26-2

Definitions


New & Different



IE CORE Ideas

“Just do”


Super Groups

26-3

Definitions


New & Different



Employee Driven

IE CORE Ideas

“Just do”


Super Groups

26-4

Define Discover DevelopDeliver

Ideas

BLACK BELT

CollaborationSubsystem

Leader


Super Groups

27-1


Ideas

Very

Impo

rtant

Opp

ortu

nity/S

yste

mLe

ader

ship

sets

BLACK BELT


Leader


Super Groups

27-2


Ideas

• Capture Existing • CREATE New

MUI = S F

D

Very

Impo

rtant

Opp

ortu

nity/S

yste

mLe

ader

ship

sets

BLACK BELT


Leader


Super Groups

27-3


Ideas


MUI = S F

D

products

mar

ketin

g

sales

markets

proc

ess

services

Very

Impo

rtant

Opp

ortu

nity/S

yste

mLe

ader

ship

sets

BLACK BELT


Leader


Super Groups

27-4


Ideas


MUI = S F

D

products

mar

ketin

g

sales

markets

proc

ess

services

Very

Impo

rtant

Opp

ortu

nity/S

yste

mLe

ader

ship

sets IE CORE IDEA

Just do itQuantify ValueStraight to Delivery

BLACK BELT


Leader


Super Groups

27-5


Ideas


MUI = S F

D

products

mar

ketin

g

sales

markets

proc

ess

services

Very

Impo

rtant

Opp

ortu

nity/S

yste

mLe

ader

ship

sets IE CORE IDEA

Just do itQuantify ValueStraight to Delivery

BLACK BELT


Leader


Super Groups

QuantifyImpact& Ship

27-6


Ideas


MUI = S F

D

products

mar

ketin

g

sales

markets

proc

ess

services

Very

Impo

rtant

Opp

ortu

nity/S

yste

mLe

ader

ship

sets

BLACK BELT


Leader


Super Groups


27-7


Ideas


MUI = S F

D

products

mar

ketin

g

sales

markets

proc

ess

services

Very

Impo

rtant

Opp

ortu

nity/S

yste

mLe

ader

ship

sets IE CORE or LEAP PROJECT

DefineQuantify ValueEnters Innovation System

BLACK BELT


Leader


Super Groups


27-8

• Faster (up to 6x)

• Less Risk(30-80%)


Ideas

$


MUI = S F

D

Smart

Kill

• Concept • Customer & Problem • Promise • Proof

• Math Model ($ Sales & Costs)

• Death Threats(unknowns)

Fail Fast /Fail Cheap

1. Plan

2. Do

3. Study

4. Act

products

mar

ketin

g

sales

markets

proc

ess

services

Very

Impo

rtant

Opp

ortu

nity/S

yste

mLe

ader

ship

sets

(30%)

Develop Alpha

Develop Beta

Develop 1st Release

(60%) (90%)

IE CORE or LEAP PROJECTDefineQuantify ValueEnters Innovation System

BLACK BELT


Leader


Super Groups


1. Plan

2. Do

3. Study

4. Act1. Plan

2. Do

3. Study

4. Act

1. Plan

2. Do

3. Study

4. Act

27-9


Super Groups

Use it with…

28-1


Super Groups

Use it with…

LEAN / Six Sigma

Sales

Departments

R&DMarketing

28-2


Super Groups

Use it with…

29-1


Super Groups

Use it with…

Work Groups

Strategy

Leadership Development Cohorts

Project Teams

29-2

SOLUTION




Knowledge Sharing


30

SOLUTION

Accelerator Session on Hyperdrive leveraging all of your intellectual capital in one focused effort.Enabling


31-1

Pre-Session Monday Tuesday Wednesday Thursday

Face to Face Session

Stimulus Mining

Idea Generation 100-200

Prototyping

P•D•S•A

Problem Solving P•D•S•A

Live SessionOhio, USA

SOLUTION

Accelerator Session on Hyperdrive leveraging all of your intellectual capital in one focused effort.Enabling


31-2



Stimulus Mining


Prototyping

P•D•S•A



SOLUTION

Accelerator Session on Hyperdrive leveraging all of your intellectual capital in one focused effort.

Collaboration Cafe Multiplier

Remote participants- employees- customers- suppliers

Enabling AcceleratorMultipliers

31-3



Stimulus Mining


Prototyping

P•D•S•A



SOLUTION



xStimulus

Lunchtime Stimulus mining blitz



31-4



Stimulus Mining


Prototyping

P•D•S•A



SOLUTION



xStimulus


x Live online

CREATE Session

1. Spark Deck Stimulus

2. Real time idea generation



31-5



Stimulus Mining


Prototyping

P•D•S•A



SOLUTION



xStimulus


x Live online

CREATE Session



x Live online

CREATE Session

xIdea

Doubling1. Spark Deck

Stimulus 2. Real time idea

generation

Remote team members build on ideas - clarifying, improving, building



31-6



Stimulus Mining


Prototyping

P•D•S•A



SOLUTION



xStimulus


x Live online

CREATE Session



x Live online

CREATE Session

xIdea



generation


xRapid

ResearchCustomers rate ideas using: 1.Idea/Problem

Starter 2.Idea Scan 3.Rapid Test



31-7



Stimulus Mining


Prototyping

P•D•S•A



SOLUTION



xStimulus


x Live online

CREATE Session



x Live online

CREATE Session

xIdea



generation


xRapid



xAsk An Expert

Teams post an idea and their 3 biggest concerns & employees and suppliers give ideas to problem solve.



31-8



Stimulus Mining


Prototyping

P•D•S•A



SOLUTION



xStimulus


x Live online

CREATE Session



x Live online

CREATE Session

xIdea



generation


xRapid



xAsk An Expert

Teams post an idea and their 3 biggest concerns & employees and suppliers give ideas to problem solve.

Week 1 Week 2 Week 3 Week 4



31-9





time


Just do it vs




BlitzBut the Accelerator is so fast and real-time. I don’t have time to keep checking if I got responses.

32-1





time


Just do it vs





32-2





time


Just do it vs





You have a new response

32-3


SOLUTION



Knowledge Sharing


33

SOLUTION

Enabling Project

Problem Solving

Project Meeting and you discover the technology you want to use is no longer available. That’s a PROBLEM.9:00am

34-1

SOLUTION

Enabling Project

Problem Solving


IT

R&D

Raw Material Supplier

Partner

CustomerMarketing

34-2

SOLUTION

Enabling Project

Problem Solving


IT

R&D


Partner

CustomerMarketing

34-3

SOLUTION

Enabling Project

Problem Solving


IT

R&D


Partner

CustomerMarketing

public response

34-4

SOLUTION

Enabling Project

Problem Solving


IT

R&D


Partner

CustomerMarketing

public response

private response

34-5

SOLUTION

Enabling Project

Problem Solving


IT

R&D


Partner

CustomerMarketing

public response

private response

4 Viable replacement options3:00pm

34-6

SOLUTION

Enabling Project

Problem Solving


IT

R&D


Partner

CustomerMarketing

public response

private response

4 Viable replacement options3:00pm

Thanks everyone. Here’s what happened…

34-7

SOLUTION

Lack of Alignment on What’s Very Important

Fear

Ego

Don’t Know How

Addresses Reasons why we don’t collaborate

35

EducationDon’t Know How

Learn WHY and HOW Tool to make it easyWorkshop Collaboration Cafe

36

Fear Confidence

37-1

Fear Confidence

37-2

Fear Confidence

37-3

Fear Confidence

37-4

Fear

Private ResponsesPRIVATE RESPONSE

Only person requesting can see

Confidence

37-5

Fear

Private ResponsesPRIVATE RESPONSE


Confidence

37-6

Fear

Tier 1: Innovation LEADERSHIP

Tier 2: Trusted PARTNERS

Tier 3: Certified INNOVATORS

Tier 4: Innovation FRIENDS

4 Tier Security

4 Tier SecurityPrivate ResponsesPRIVATE RESPONSE


Confidence

37-7

Intrinsic RewardEgo

38-1

Intrinsic RewardEgo

Thank You

38-2

Intrinsic RewardEgo

Thank You Valuation

38-3

Intrinsic RewardEgo

Thank You Valuation

Many to Many

Empowers Workers

Quality at the Source

38-4


Align with Blue Card

39-1



39-2



39-3



Blue Card

Projects

Requests

39-4

1. Set Up & Start the Trend

2. Expand Impact (Many to Many)

3. Innovation Supply Chain

40


41-1


Set up groupsExperts

R&D

Marketing

Sales

IE Black BeltsSix Sigma

Lean

External

Customers

Suppliers

Partners

Departments

Leadership

41-2


42-1

Create 4 week plan for a groupWeek

Specific focus for the Week

Stimulus For the Week Spark Deck Theme and

Details or Stock Exercise

Rational for why this is the right stimulus or

exercise.

Week 1

Week 2

Week 3

Week 4

Week

Draft a full Idea Request based on the first week’s focus

This will go out the team via email and their responses collected at Collaboration Cafe

Background

Request

Don't Request



42-2

Create 4 week plan for a groupWeek

Specific focus for the Week

Stimulus For the Week Spark Deck Theme and

Details or Stock Exercise

Rational for why this is the right stimulus or

exercise.

Week 1

Week 2

Week 3

Week 4

Week

Draft a full Idea Request based on the first week’s focus

This will go out the team via email and their responses collected at Collaboration Cafe

Background

Request

Don't Request



Schedule and do Accelerator(s)


42-3

2. Expand Impact

Once they get in the rhythm, it’s easier to ask for help.

43


44-1


Workshop

Fair Up-Front Agreements

+

44-2

Non-Confidential Request


Workshop


+

44-3



Workshop


+

Remember, this is NOT Product Supply Chain.

“Who can make the cheapest widget?”

45-1



Workshop


+



45-2



Workshop


+



Challenge them. Dream Big.

What end effect would your customers love but you can’t figure out?

What idea is on your wish list but you don’t know how?

What would delight your customers?

45-3



Workshop


+

46-1



Workshop


Private ResponseSuppliers

Private Response

Partners

+

46-2

The sneaky little secret…

OPPORTUNITY

47

OPPORTUNITY

48-1

OPPORTUNITY

This

48-2

OPPORTUNITY

This

48-3

OPPORTUNITY

This…is how you do

This

48-4

Mission: To change the world with systems that enable Innovation

by Everyone, Everywhere, Every Day.Resulting in Increased Speed to Market and Decreased Risk

OPPORTUNITY


This

48-5

Mission: To change the world with systems that enable Innovation

by Everyone, Everywhere, Every Day.Resulting in Increased Speed to Market and Decreased Risk

OPPORTUNITY


ThisStimulus

Diversity

Strategic Alignment

Quantify Ideas

P•D•S•A

If all you did was Collaboration Cafe, you’re on your way to adopting the whole mindset:

49

Diffusion of Innovation Model

Big WinUse Volunteers to work on a Very Important Opportunity / System and get a big win to build business confidence.

To accelerate diffusion and culture change…collaborate to do small things that add up to a BIG IMPACT

OPPORTUNITY

Big Win

50-1

Diffusion of Innovation Model

Big WinUse Volunteers to work on a Very Important Opportunity / System and get a big win to build business confidence.

Use many small projects or ideas to grow personal confidence and accelerate the cultural shift.

To accelerate diffusion and culture change…collaborate to do small things that add up to a BIG IMPACT

OPPORTUNITY

Big Win

50-2

OPPORTUNITY

May 2011

Whether they are trying to solve a major scientific mystery or simply produce a high-quality product or service, everyday progress—even a small win—can make all the difference in how they feel and perform.

Those small things add up to a big financial impact & big performance impact.

51

SOLUTION

Enables Increased Innovation Speed & Decreased Risk with a collaboration system that actually works!




Knowledge Sharing

52-1

SOLUTION





Knowledge Sharing

AND changes a culture one idea and one person at a time

52-2

SOLUTION





Knowledge Sharing


“We innovate all the time.”

52-3

SOLUTION





Knowledge Sharing



“We collaborate fast.”

52-4

SOLUTION





Knowledge Sharing




“I can get help anytime.”

52-5

SOLUTION





Knowledge Sharing




“I can get help anytime.”

“I’m connected to the innovation we do.”

52-6

Enabling Knowledge

Sharing

SOLUTION

53-1

Enabling Knowledge

Sharing

SOLUTION

Innovation NewsAll users & public

the latest developments in innovation

53-2

Enabling Knowledge

Sharing

SOLUTION





Brain BrewAll IE Blue Belts

News, helpful hints and continuous education

53-3

Enabling Knowledge

Sharing

SOLUTION







Your IE Black Beltsto coordinate help and

share learning

53-4

Enabling Knowledge

Sharing

SOLUTION








share learning


share learning

Your IE Green Beltsto learn and ask for help

53-5

Enabling Knowledge

Sharing

SOLUTION








share learning


share learning


Work Groups to share thinking in one

place

53-6

Enabling Knowledge

Sharing

SOLUTION








share learning


share learning



place


placeAccelerator Teams

for updates on progress

53-7

OPPORTUNITY

Students who feel comfortable with and connected to their online learning community are much more likely to be active participants in that community, working together to develop and build knowledge systems…[There is a] highly significant relationship between connectedness and motivation to share knowledge.

Connecting agents: Engagement and motivation in online collaboration. Computers in Human Behavior. Aug2015, Vol. 49, p333-342. 10p.

54

Lab Class

CategoryDefine each level of idea

The threshold of money, people, time, risk

Explain your rational for why this scope is necessary and right.

CORE Ideas

“Just Do”

CORE Projects

“Close in Incremental”

LEAP Projects

“Disruptive and Transformational”

55

Collaboration Cafe Subsystem Enables Increased Innovation Speed & Decreased Risk


56

5 ie 2015 collaboration cafe

Documents

diversity problem

problem reasons

fear dont

unique ideas

source of idea

collaboration systems

monthly meeting

solution fear ego dont