5 diagnosis worksheet
TRANSCRIPT
Group Exercise Worksheet
For
Organization Diagnosis
&
Problem-Solving & Decision-Making
Shinichiro Kawaguchi, Ph.D.
Organization Level Survey-1 : Mission.Vision and Goals/Objectives
1.Vision & Value
2.Mission
3.Business Goals/Objectives (long/Medium term business plan)
4.Business Goals/Objectives (Short term business plan)
Organization Level Survey2 : SWOT Analysis
1.Strong points
2.Weak points
3.Opportunity
4.Threat
Organization Level Survey3 : NEEDS Analysis
1.Present/Actual Needs
2.Present/Potential Needs
3.Future/Actual Needs
4.Future/Potential Needs
Input Input
&&
OutputOutput
Conversion ProcessConversion Process
FeedbackFeedback
Relation Map
InternalInternal
Clients/Market
External Organization
ExternalExternal
Organization Level Survey-4 : Relation Map
Process which
Influence the Gap
Organizational
Improvement
Action
Cause of Gap
Impact of
Gap
GapActual
Performance
Desired
Performance
Organization Goals/
Objectives
Business Goals/Objective:Business Unit :
Organization Level Survey-5 : Organization Analysis & Improvement Worksheet
Organization Analysis & Improvement Worksheet
Input Input
&&
OutputOutput
Conversion ProcessConversion Process
FeedbackFeedback
Process Map
InternalInternal
ExternalExternal
Process Level Survey-1 : Process Map
Process Analysis & Improvement Worksheet
Job which
Influence the Gap
Process
Improvement
Action
Cause of Gap
Impact of
Gap
GapActual
Performance
Desired
Performance
Process Goals/
Objectives
Organization Goals/Objective:Process Unit :
Process Level Survey-2 : Process Analysis & Improvement Worksheet
Person in Charge:
Item/Goal
Person in Charge:
Item/Goal
Person in Charge:
Item/Goal
Person in Charge:
Item/Goal
Role/Responsibility
of Workplace/Group
Section/Group:Process goals/objectives :Job Unit :
Job Level Survey-1 : Role/Responsibility Matrix
Role/Responsibility Matrix
Job Level Survey-2 : Training Skill Map in line with Core Process / Core Technology
Input Output
Process#1 Process#3Process#2
Criteria#1 Skills#1Criteria#1 Skills#1Criteria#1 Skills#1
FISH BORN DIAGRAM
Systematic diagram
Desired outcome
4)
3)
2)
1)
Reason of priority No.1
P.Criteria for optional solutionsList of optional solution
Solution Matrix
Best Solution : . Impact of best solution:
.
Goals/objectives: . .
Target Level : .
Current Level : .
Gap : Gap : ..
SWOT Synthesis
TW Solutions OW Solutions
ST Solutions SO Solutions
Long-Term Solution : . Medium-Term Solution : . Short-Term Solution : .
NEEDS Synthesis
Potential/Present Solutions Actual/Present Solutions
Potential/Future Solutions Actual/Future Solutions
Long-Term Solution : . Medium-Term Solution : . Short-Term Solution : .
( low-risk & low return)
( low-risk & medium return)
( medium-Risk & medium Return)
( high-risk & high return)
Individual Objectives-Setting & Appraisal for Performance Individual Objectives-Setting & Appraisal for Performance WorksheetWorksheetSec/Dep : . Business goals/Objectives : .
Person in Charge : . Organization goals/Objectives : .
Approval : . Process goals/objectives : .
Date : . Job goals/objectives : .
1,2,3,4 1,2,3
Average
1,2,3,4 1,2,3
1,2,3,4 1,2,3
Goals Items
ScoreCause of resultContent of ResultDegree of achievement
Degree of difficulty
Objectives Role
Total Performance =
Appraised by direct superior
Total Performance = Performance =
Appraised by 2nd appraisal Self-Appraisal
Individual Objectives-Setting & Appraisal for Attitude Individual Objectives-Setting & Appraisal for Attitude WorksheetWorksheet
Sec/Dep : . Business goals/Objectives : .
Person in Charge : . Organization goals/Objectives : .
Approval : . Process goals/objectives : .
Date : . Job goals/objectives : .
1,2,3,4
1,2,3,4 1,2,3
Total
1,2,3,4 1,2,3
1,2,3,4 1,2,3
Goals Items
ScoreweightDegree of achievement
Content of resultDegree of difficulty
Objectives Dimension
Attitude =
Appraised by direct superior
Attitude = Attitude =
Appraised by 2nd appraisal Self-Appraisal
Performance Agreement Worksheet(1)
Approval :Target completion date :
Agreed Action :Capability ( Competence/Competency) :
Performance Measures/Criteria :Group or Individual Goals/Objectives :
Work Plan
Job Goals/Objectives :Priority :
Process Goals/Objectives :Main Role :
Organization Goals/Objectives :Person in Charge :
Business Goals/Objectives :Dep./Sec.:
Performance Plan
Training Course (external training) :
Training Course (in-house training) :
Personal Development Plan
Performance Agreement Worksheet (2)
Strategy Road Map by NEEDS Synthesis
High Return
Short-term Medium-term Long-term Actual/Present Actual/Future Potential/Future Potential/Present
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L-Risk & L-Return L-Value added
L-Risk & M-Return M-Value added
M-Risk & M-Return L-Value added
H-Risk & H-Return H-Value added
S
W
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Strong point and Weak point of comp.
Strong point and Weak point of ours
Future Strategy , considering strong point and Weak point
Business Process
Strategy Formation by Business System