5 deadly sins of sharepoint in the enterprise
DESCRIPTION
Presented at SharePointFest Denver 2012TRANSCRIPT
5 Deadly Sins of SharePoint in the Enterprise
Dux Raymond Sy, PMP, MVP
Video recording: https://vimeo.com/44906710
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Presentation Objectives ¡ In this presentation, you will learn the 5 deadly sins of SharePoint in the Enterprise
is and how to best avoid them ¡ Treating governance as a one-time event ¡ IT leadership abdicating responsibility for information architecture and road mapping ¡ Treating user adoption & training as an after thought ¡ Underestimating human resource implications ¡ Failing to educate and engage executives
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About Innovative-e ¡ Focused on maximizing SharePoint technologies to help clients deliver business
value and organizational success through ¡ Consulting ¡ Mentoring ¡ Custom Solutions Development ¡ Training ¡ Support
¡ Recognized thought leaders in the SharePoint and Project Management communities ¡ For more info: http://innovative-e.com
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Hi, I’m Dux! § Managing Partner, Innovative-e
§ SharePoint Server MVP
§ Author, “SharePoint for Project Management”
by O’Reilly Media
§ For more information, connect with me § E-Mail: [email protected] § Twitter: @meetdux § Blog: meetdux.com
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Why won’t this one fit?
application of technology to business opportunities
Typical Implementation Scenarios
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#1 Governance as a One Time Event ¡ SharePoint Governance is more than just a document
¡ Importance of SharePoint governance plan in addition to general IT governance ¡ Balance of collaboration capabilities and their benefits vs organizational requirements ¡ Ensuring the plan evolves with the business ¡ Who creates the plan? Who owns the plan? Who enforces the plan? ¡ Defined roles and responsibilities ¡ Making governance part of the training process ¡ Enforcement vs. empowerment approach
¡ Sample governance plan ¡ http://spgur.us/IECSPGov
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Governance Continuum
Draconian IT Control
Governed Empowerment
Wild Wild West Chaos
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#2 Leadership Not Involved in IA ¡ Inability to find information quickly and easily is one of the biggest frustrations
¡ Involve business decision makers on information architecture design is critical ¡ Establish a common language structure can
greatly improve findability ¡ Having a defined taxonomy strategy and ongoing
management of metadata management ¡ Understanding how to tag information correctly ¡ Will out-of-the-box provide sufficient search
capabilities or is a custom solution necessary?
¡ See IA design guidance ¡ http://spgur.us/r2Vpv3
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SharePoint as a Business Platform
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#3 Training & Adoption an Afterthought ¡ It is common to see IT take a technology first approach and rollout SharePoint
with little consideration for the user impact ¡ Engage the business early on – identify and prioritize business solutions ¡ Always remember the WIIFM user mindset ¡ Relevant training approach
¡ Process vs technology focused ¡ Support mechanism
¡ See training and adoption resources ¡ http://spgur.us/8sCiVR ¡ http://spgur.us/ogHyvq ¡ http://spgur.us/nXHggs
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Build solutions, don’t showcase features
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#4 Underestimate Human Resources ¡ Management overlooks how broad SharePoint is and relies on existing personnel
with little expertise to deliver platform and business solutions
¡ Various skillsets are needed – not just developer and or/admin
¡ Having a SharePoint business analyst is key
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Realistic Staffing
IT group • SharePoint developer • SharePoint infrastructure specialist • SharePoint architect
Business group • SharePoint business analyst • SharePoint trainer • SharePoint designer
Committed Sponsor +
Project Manager
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#5 Failed Exec Education & Engagement ¡ Common theme among IT departments is that SharePoint doesn’t get enough
executive attention and support ¡ Executives want the benefits, but fail to make the investments that are necessary
¡ Lack of understanding of how SharePoint can deliver business value is the culprit ¡ What are you trying to accomplish and why? ¡ What is the value? If it is quantifiable, then half the battle is won
¡ When executives understand the Return portion of the equation, it is much easier to get them to commit to the Investment side
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Executive SharePoint Ignorance is Not Bliss
Questions?
Thank You for Attending
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