4.planning and decision making
TRANSCRIPT
-
8/14/2019 4.Planning and Decision Making
1/16
Principles of Management
Planning and Decision making
Planning- Definition and Importance
Features of a good plan
Steps in planning
Advantages and Limitations of planning
Types of plans, Strategic and Tactical planning
Components of planning
MBO
Decision making
-
8/14/2019 4.Planning and Decision Making
2/16
Principles of Management
Planning- the concept
Plan is a commitment to a particular course of action necessary toachieve specific results
Planning is determination of future course of action
It occupies the first position in the management process
Without a plan-
there can be nothing to organise,
managers cant lead with confidence
no way to see if they stray from the path of achieving objectives
Planning is deciding in the present, what to do in the future. It is aprocess by where companies reconcile their resources with theirobjectives and opportunities
- Philip Kotler
-
8/14/2019 4.Planning and Decision Making
3/16
Principles of Management
Features of Planning
Process rather than just a behaviour- decides future courseof action
Needs forecasting
Involves selection of suitable course of action
Undertaken at all levels of management- role increases athigher levels
Flexible principle- since it is based on future, which isdynamic
A continuous management function- involves perception,analysis, communication, decision and action
-
8/14/2019 4.Planning and Decision Making
4/16
Principles of Management
Features of a good plan
Linked to long term objectives
Provide clear and specific direction (for future course ofaction)
Consistency- Alignment with the behaviour of external andinternal factors
Feasible- Not too ambitious, not set too low
Simplicity- to understand by all, encourages leastcommunication between 2 groups of personnel
Flexible
-
8/14/2019 4.Planning and Decision Making
5/16
Principles of Management
Steps in Planning Process
Perception ofopportunities
Establishingobjectives
PlanningPremises
Identification
of alternatives
Evaluation
of alternatives
Choice ofalternative plans
Formulation ofsupporting plans
Establishingsequenceof activities
-
8/14/2019 4.Planning and Decision Making
6/16
Principles of Management
Advantages of Planning
Quick achievement of objectives
Unity in purpose and direction
Optimum utilisation of resources
Increases efficiency of managers
Assists in controlling organisational activities/functions
Reduces chances of inconsistency
Reduces wrong decision making
-
8/14/2019 4.Planning and Decision Making
7/16
Principles of Management
Limitations of planning
Time consuming and costly
Change in situation makes planning ineffective
Internal inflexibility-Psychological, Policy, capital
External inflexibilities- Political Climate, Trade Unions,Technological changes
-
8/14/2019 4.Planning and Decision Making
8/16
Principles of Management
Types of plans
Short term plans
Medium term plans
Long term plans
Formal and Informal plans
Specific and Routine plans
Strategic planning
Functional plans
Operational plans
-
8/14/2019 4.Planning and Decision Making
9/16
Principles of Management
Strategic Planning
It sets the long term direction of the organisation in whichit wants to proceed in future
Generally, the period for strategic plan is 3 to 5 years
It affects a part or whole of the organisation
It is based on long term forecasts
E.g.: Planned growth in sales, diversification of business,new product development
-
8/14/2019 4.Planning and Decision Making
10/16
Principles of Management
Tactical Planning
It decides the detailed use of resources to achieve businessgoals
The lower level management is responsible for the same
It is a short term plan, based on past performances
Involves day to day operations of business
-
8/14/2019 4.Planning and Decision Making
11/16
Principles of Management
Components of Planning
For Repetitive/Standing Plans:
Mission
Objectives
Policies
Procedures
Rules
Strategies
Forecasting
For Single Use Plans:
Programmes
Projects
Schedules
Budgets
-
8/14/2019 4.Planning and Decision Making
12/16
-
8/14/2019 4.Planning and Decision Making
13/16
Principles of Management
Process of MBO The sub ordinate defines the job and the tasks to be done. He
ranks them according to priority
The objectives are set: The important areas in terms oforganisations success are identified (Production increase);performance measures in every area will be set (Cost effectiveproduction); then standards for each performance are determined(Produce 100 units in Rs. ??)
Develop POA: It gives an idea about steps taken or activities to bedone, to reach the goal
Conducting periodic review: A feedback is given to themanagement regularly, on the progress of POA and achievement ofobjectives
Performance appraisal: Done by superiors with their sub ordinates.They measure actual result against decided standards. Also giveguidance.
Achievement of objectives
-
8/14/2019 4.Planning and Decision Making
14/16
Principles of Management
Improving effectiveness of MBO
Support from all
Acceptance by managers
Training of managers (on MBO philosophy)
Organisational commitment
Allocation of time and resources
Uninterrupted feedback
i i f
-
8/14/2019 4.Planning and Decision Making
15/16
Principles of Management
Decision making- Concept
To decide is to come to a definite conclusion for a follow upaction
Definition- A decision is a course of action which isconsciously chosen for achieving a desired result
Decision making process pervades all the managerialactions
It is an indispensable part of a managers job
P i i l f M t
-
8/14/2019 4.Planning and Decision Making
16/16
Principles of Management
Decision Making Process
2. Identify the problem
4. Analyse the problem
6. Develop alternative solutions
8. Select the best solution
10. Convert this decision into action
12. Follow up on the action taken