400.07 duties of kennel attendant assigned to station one

Number: 400.07

SUBJECT: Duties of Kennel Attendant Assigned to Station One Page: 1 Date: 3/14/01

Approved: Jennifer Hawkins, D.V.M., Director Revised: 9/24/15

I. PURPOSE

To establish safe and effective procedure for personnel responsible for the intake of all animals while working at Station I/ Front Entrance.

II. POLICY It is the intent of OC Animal Care to provide the best customer service possible to all animals and people entering the shelter.

III. SCOPE

This procedure is applicable to all OC Animal Care Shelter Services personnel assigned to work Station I.

IV. FORMS

Rabies Control Investigation Report

OC Animal Care Center Manual Receipt Chamcam Stray Cat Intake Form Chameleon Kennel Screen utilizing; Animal ID, Source ID, Owner ID, Memo, Tag Link, Receipt, Animal Profile, Treatment Owner Surrender Questionnaire Owner Surrender Sworn Statement Form

V. REFERENCES

OC Animal Care Policy & Procedure 400.46 OC Animal Care Policy & Procedure 400.12 OC Animal Care Policy & Procedure 400.36 OC Animal Care Policy & Procedure 500.21 OC Animal Care Policy & Procedure 500.50

Number: 400.07



VI. DEFINITIONS

Not applicable.

VII. PROCEDURE

A. The duties for the personnel assigned to Station I are as follows:

1. Dayshift Kennel Attendant (KA) reports to Station I after 7:00am staff briefing. They will unlock the black phone, check for any items left outside the gate.

2. The KA assigned to Station 1 will pick up their starting cash from the Accounting Office. The starting cash will be placed in the AM drawer, locked and the key will be kept with the KA assigned to Station 1 at all times. The KA will follow the OC Animal Care Policy & Procedure 500.21 that covers the proper cash handling.

3. Station I, front parking lot and surrounding area are be clean and orderly

prior to opening 10:00am.

4. When impounding an animal, the animal should be in sight of the KA at intake. No animal should be left in a vehicle during the intake process. In hot weather the animal is to be placed either in Station 1 or in a cart in the shade until all information is entered into the Chameleon program and the animal is ready to transport to Station 3.

5. KA is responsible for the accurate input of all animals received. All

information (I.e. Source ID, Animal ID, Owner ID, Kennel Number. and Animal Profile) should be stored in the correct fields in Chameleon.

6. The Supervisor on duty should be called if any abnormal or emergency

situation should arise. At no time should any other department be called until or unless instructed by the supervisor to do so.

Number: 400.07



7. A photo is to be taken with the digital camera and entered into Chamcam

for posting to OC Animal Care website.

8. All areas where an animal is temporality housed will be sanitized between animals. If a dog is placed in the holding cages take the blanket with you, put it in the kennel where it is housed. The area where the dog is leashed to take the photo should be sprayed with Accel, mopped with a clean mop, before another dog is leashed in the same area. The counter should be sprayed with Accel between intakes.

9. All Feral cats will be imputed following applicable OC Animal Care Policy & Procedure. The Stray Cat Form will be filled out by all persons bringing in what appears to be feral cats.

10. Initiate Rabies Control Investigation Report on any animal that has been

involved in a skin break within the last 14 days.

11. For owner surrender animals you will determine reason for release and advise owner of current fees. You will discuss thoroughly with the owner the release decision, options, retention time and possible outcome results for animal prior to the exchange of money and/or signature of release. You will have the owner answer all questions on the Owner Surrender Questionnaire. After the questions have been answered all information will be inputted into the Animal Profile in Chameleon.

12. Verify all information to insure its accuracy. In the case of an owner

surrendered animal make sure that picture ID is obtained and any numbers or similar information is noted in the Owner ID screen.

Number: 400.07



13. Management will provide an up to date list to the Supervising Kennel

Attendant regarding legal retention times for each city. It is the responsibility of the Supervising Kennel Attendant to post this list. This list will be posted at all times in Station 1. The Supervisor assigned to morning briefing will advise the KA assigned to Station 1 of the Due Out dates on a daily basis. The dates will be written on the calendar to ensure all staff working in Station 1 have the same information. The impounding KA is then responsible to review the posted legal retention list to ensure that they accurately input review dates for city specific retention dates.

14. Transport incoming dogs to the clinic for examination and then to appropriate kennel. Make sure that the kennel number and blue tags are correctly stored in Chameleon.

15. Transport incoming cats in a carrier to the Clinic to be examined by

veterinary staff. The transfer of cats from client’s carrier to ours is to be done in the Station 3 area.

16. All owner surrender animals for service of euthanasia will follow all

previous intake directions, with "Clinic" to be reflected in the Kennel No. The owners will complete the Owner Surrender Sworn Statement Form for all animals surrendered for euthanasia for aggression in conjunction with the procedures set forth in § 400.13(VII)(A). The animal will be placed in the appropriate carrier and taken to Station 3. The signed manual receipt will be left with Vet Staff for processing or attached to file box inside Station 3 clinic. A collar ID band with the animal’s Animal ID number will be attached to the transport cart or container of the animal it identifies. A copy of the manual receipt will be left in the Receipt book and a receipt will be generated by Chameleon and given to the owner.

17. Animals that are received dead on arrival will have be received following

the guidelines set forth in OC Animal Care Policy & Procedure 400.46.1.

Number: 400.07



18. When the KA assigned to the PM shift arrives, the person that is currently

logged into Chameleon will verify their money intake, log out and the PM person will log in. At the end of the shift the AM KA will run the Cash Box Closing Report, balance the money, have a supervisor verify monies, with the report and deposit the moneys received in the drop slot at the accounting office.

DUTIES OF STATION 1 EMPLOYEE'S: STATION 1 ATTENDANT • Stock supplies, prepare and clean Station 1 for days shift. • Create intake of animal, initiating all applicable fields. • Evaluation of Animals for adoptability • Relay knowledge of all OC Animal Care policies to persons at front gate. • Balance of money against receipts at end of shift. • Accuracy of all intake information. • And other duties assigned RUNNER • Follow direction of Station 1 KA. • Safely transport all animals to proper destination, promptly returning with any

required information for Station 1 Attendant. • Fill out euthanasia receipt log on Owner Surrender for Euth request animals,

while Station 1 Attendant completes data entry in "Chameleon". • Assist persons entering and leaving shelter, with directions, policies. • General security of shelter and parking lot. • And other duties assigned.

Number: 400.07



Number: 400.07



OWNER SURRENDER SWORN STATEMENT FORM

Per the California Food and Agriculture Code: 31108.5. (a) (1) Upon relinquishment of a dog to a public or private shelter, the owner of that dog shall present sufficient identification to establish his or her ownership of the dog and shall sign a statement that he or she is the lawful owner of the dog. (2) Any person who provides false information pursuant to this subdivision about his or her ownership of the dog shall be liable to the true owner of the dog in the amount of one thousand dollars ($1,000). (b) Upon relinquishment, the dog may be made available for immediate euthanasia if it has a history of vicious or dangerous behavior documented by the agency charged with enforcing state and local animal laws. I have read and understand the above: _______________________________ (signature) I, ____________________________, a resident of

________________________________

______________________________, do make the following statement of my own free

will. My animal has displayed the following signs of aggression:

Number: 400.07



I have read the above statement consisting of _____ pages, initialed all corrections

and state under penalty of perjury under the laws of the State of California that it is

true and correct to the best of my knowledge.

Signature:

Address:

City/State/Zip:

Telephone: _(___)___________________

Date:

To be completed by OC Animal Care Staff: CDL#___________________________ AID_____________________________ PID_____________________________ Date____________________________ Initials ___________

Number: 400.07



OWNER SURRENDER QUESTIONS

HOW LONG HAVE YOU OWNED THE ANIMAL - ________________________

DOES IT LIVE INSIDE OR OUTSIDE - __________________________________

DOES THE ANIMAL STAY IN AT NIGHT - _______________________________________

IS THE ANIMAL HOUSEBROKEN / LITTER BOX TRAINED - _________________________

DOES THE ANIMAL LIKE TO RIDING IN A CAR - __________________________________

CAN THE ANIMAL WALK ON A LEASH__________________________________________

IS THE ANIMAL OBEDIENT __________________________________________________

DOES THE ANIMAL TRY TO ESCAPE FOR THE HOUSE OR YARD_____________________

DOES THE ANIMAL CLIMB OR DIG UNDER THE FENCE____________________________

DOES THE ANIMAL LIKE PEOPLE ____________ PREFERS MALE OR FEMALES_________

IS THE ANIMAL DESTRUCTIVE (WHEN AND WHY) ________________________________

DOES THE ANIMAL LIKE OTHER ANIMALS______________ PREFERS ________________

IS THE ANIMAL FEARFUL ____________________________________________________

ANY OTHER COMMENT THAT MAY MAKE THE ANIMAL EASIER TO PLACE THE ANIMAL________________________________________________________________

__________________________________________________________________

__________________________________________________________________

_________________________________________________________________

Number: 400.07



Number: 400.07



STRAY CAT FORM

LAST NAME FIRST OFFICE USE – A#

ADDRESS CDL or I.D.

CITY STATE ZIP

PHONE

LOCATION: Found at address above Found at Other Address – give EXACT address, business name or cross streets, side of street.

To the best of my knowledge the above described animal HAS bitten a person in the last 10 days.

To the best of my knowledge the above described animal HAS NOT bitten any person in the last 10 days. Is this cat from any of the following: Mobile home park School grounds County Property

I release the County of Orange, their officers, employees, agents and volunteers, from any and all claims, liabilities, expenses, or judgments, arising from the acceptance, destruction and/or other disposition of this animal. I declare under penalty of perjury that this animal DOES NOT belong to me and that the foregoing is true and correct to the best of my knowledge.

OC Animal Care reserves the right to determine the animal’s disposition, which may include euthanasia, adoption or returning the animal to its owner or release to another animal welfare organization which may ensure the cat is surgically sterilized and returned to its territory.

SIGNED: _____________________________________________________________________________________ DATE: _______________________________________

IMPOUNDED ANIMALS ARE BROUGHT TO OC Animal Care, 561 The City Drive South, Orange, CA. 92868

Number: 400.07



400.07 duties of kennel attendant assigned to station one

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