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4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager A1-Immunization Registries: Getting Started 101 GRITS – Synergy in Action

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Page 1: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

4th Annual National Immunization ProgramImmunization Registry Conference

Atlanta, GA

Thomas M. MossState of Georgia

Immunization Registry Manager

4th Annual National Immunization ProgramImmunization Registry Conference

Atlanta, GA

Thomas M. MossState of Georgia

Immunization Registry Manager

A1-Immunization Registries: Getting Started 101

GRITS – Synergy in Action

A1-Immunization Registries: Getting Started 101

GRITS – Synergy in Action

Page 2: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

• Synergy – Teamwork moving towards a common end.

• In –in accordance with.• Action – The process of doing.

“GRITS is a team working towards a common end in

accordance with the process of creating an

Immunization Registry.”

• Synergy – Teamwork moving towards a common end.

• In –in accordance with.• Action – The process of doing.

“GRITS is a team working towards a common end in

accordance with the process of creating an

Immunization Registry.”

Page 3: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

GRITS is a TEAM working towards a common end in accordance with the process of creating an Immunization Registry.

• The Team Owns The Team– Three C’s of a team member

• Character – WIN within – The Personal Base – “Being”

• Chemistry – WIN with others – The People Base – “Relationships”

• Competence – WIN in whatever you do – The Performance base – “Doing”

GRITS is a TEAM working towards a common end in accordance with the process of creating an Immunization Registry.

• The Team Owns The Team– Three C’s of a team member

• Character – WIN within – The Personal Base – “Being”

• Chemistry – WIN with others – The People Base – “Relationships”

• Competence – WIN in whatever you do – The Performance base – “Doing”

Page 4: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

The CORE TEAM in Georgia:• 2 – Registry Business Analysts

– Tracy Ingraham – Team Lead State Required Enhancements

– Lisa Roberts – Team Lead Data Exchange Interface• 1 – Registry Marketing & Training Consultant

– Greg Richardson – Team Lead Communications• 2 – Registry Associates

– Deborah Head – Team Support– Yolanda Oliver – Data Support

• 1 – Policy, Rules, & Regulations Consultant– Mike Etheredge – Liason with DHR-OIT, GTA

• 1 – Registry Manager– Tom Moss – Remove Barriers & Empower Core Team

The CORE TEAM in Georgia:• 2 – Registry Business Analysts

– Tracy Ingraham – Team Lead State Required Enhancements

– Lisa Roberts – Team Lead Data Exchange Interface• 1 – Registry Marketing & Training Consultant

– Greg Richardson – Team Lead Communications• 2 – Registry Associates

– Deborah Head – Team Support– Yolanda Oliver – Data Support

• 1 – Policy, Rules, & Regulations Consultant– Mike Etheredge – Liason with DHR-OIT, GTA

• 1 – Registry Manager– Tom Moss – Remove Barriers & Empower Core Team

Page 5: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

The SALES TEAM in Georgia:• 12 – 18 Immunization Program

Consultants– Territory Managers– Registry Sales– Registry Trainers– Registry Follow-up

The SALES TEAM in Georgia:• 12 – 18 Immunization Program

Consultants– Territory Managers– Registry Sales– Registry Trainers– Registry Follow-up

Page 6: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

The Business Subject Matter Experts (bSME’s) in Georgia:

• Vaccine for Children Consultants • Immunization Education Consultants• Public Health Clinical Information System

Consultants• American Academy of Pediatrics

Consultants• Local / Regional Registry Consultants

The Business Subject Matter Experts (bSME’s) in Georgia:

• Vaccine for Children Consultants • Immunization Education Consultants• Public Health Clinical Information System

Consultants• American Academy of Pediatrics

Consultants• Local / Regional Registry Consultants

Page 7: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

The Technical Subject Matter Experts (tSME’s) in Georgia:

• Tri-Zetto Group– RFP, Registry Consultants

• EDS– Application Development– Environment Management– Level 1 & Level 2 Help Desk

• Department of Human Resources-OIT– Database Administrators– Level 2 & Level 3 Help Desk

• Georgia Technology Authority (GTA)– Network & Operations Management– Level 3 Help Desk

The Technical Subject Matter Experts (tSME’s) in Georgia:

• Tri-Zetto Group– RFP, Registry Consultants

• EDS– Application Development– Environment Management– Level 1 & Level 2 Help Desk

• Department of Human Resources-OIT– Database Administrators– Level 2 & Level 3 Help Desk

• Georgia Technology Authority (GTA)– Network & Operations Management– Level 3 Help Desk

Page 8: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

“A team built on the 3 C’s;Character, Chemistry, and

Competence can conquer the challenge.”

“A team built on the 3 C’s;Character, Chemistry, and

Competence can conquer the challenge.”

Page 9: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

GRITS is a team working towards a COMMON END in accordance with the process of creating an Immunization Registry.

The Team Owns The Purpose– A Registry for healthy Children in the

State of Georgia.

GRITS is a team working towards a COMMON END in accordance with the process of creating an Immunization Registry.

The Team Owns The Purpose– A Registry for healthy Children in the

State of Georgia.

Page 10: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

“It is for the Children”“It is for the Children”

Page 11: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

GRITS is a team working towards a common end

in accordance with THE PROCESS OF creating an Immunization Registry.

The Team Owns The Process– Each Core Team member takes

ownership, authority, and responsibility for their piece of the process.

GRITS is a team working towards a common end

in accordance with THE PROCESS OF creating an Immunization Registry.

The Team Owns The Process– Each Core Team member takes

ownership, authority, and responsibility for their piece of the process.

Page 12: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

Set Standards• National Immunization Program’s

(NIP) Technical Work Group (TWG) Certification Standards

• American Immunization Registry Association’s (AIRA) Programmatic Registry Operations Workgroup (PROW) Registry Standards of Excellence

Set Standards• National Immunization Program’s

(NIP) Technical Work Group (TWG) Certification Standards

• American Immunization Registry Association’s (AIRA) Programmatic Registry Operations Workgroup (PROW) Registry Standards of Excellence

Page 13: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

Create a Living, Breathing Program Strategy

• System Requirements Strategy• System Develop Strategy• Application Release Strategy• Operations Support Strategy• Organization / User Support Strategy• Training Strategy• Deployment Strategy• Marketing Strategy

Create a Living, Breathing Program Strategy

• System Requirements Strategy• System Develop Strategy• Application Release Strategy• Operations Support Strategy• Organization / User Support Strategy• Training Strategy• Deployment Strategy• Marketing Strategy

Page 14: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

Continuously Monitor Progress• Re-evaluate your Strategies• Do not fear changing strategies• Evaluate using AIRA PROW

Standards of Excellence Worksheets

Continuously Monitor Progress• Re-evaluate your Strategies• Do not fear changing strategies• Evaluate using AIRA PROW

Standards of Excellence Worksheets

Page 15: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

Celebrate – Recognize your victories, celebrate.– Recognize anything and everything

that keeps the process moving forward, celebrate.

– Recognize your failures, celebrate.– Learn from your failures, celebrate.– Celebrate

Celebrate – Recognize your victories, celebrate.– Recognize anything and everything

that keeps the process moving forward, celebrate.

– Recognize your failures, celebrate.– Learn from your failures, celebrate.– Celebrate

Page 16: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

“Don’t waste energy trying to cover up failure. Learn from your failures and go on to the next challenge. It’s okay to fail. If you’re not failing, you’re not growing.”

- H. Stanley Judd

“Don’t waste energy trying to cover up failure. Learn from your failures and go on to the next challenge. It’s okay to fail. If you’re not failing, you’re not growing.”

- H. Stanley Judd

Page 17: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

GRITS is a team working towards a common end in accordance with the process of creating an IMMUNIZATION REGISTRY.

The Team Owns The Registry– The 3 P’s of Ownership

• Pride – WIN within – The Personal Base – “Being”

• Professionalism – WIN with others – The People Base – “Relationships”

• Production – WIN in whatever you do – The Performance base – “Doing”

GRITS is a team working towards a common end in accordance with the process of creating an IMMUNIZATION REGISTRY.

The Team Owns The Registry– The 3 P’s of Ownership

• Pride – WIN within – The Personal Base – “Being”

• Professionalism – WIN with others – The People Base – “Relationships”

• Production – WIN in whatever you do – The Performance base – “Doing”

Page 18: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

I am I am PROUDPROUD to state that in 5 to state that in 5 Months we have grown from:Months we have grown from:– ZEROZERO Clients to Clients to 1,262,2501,262,250

ClientsClients

– ZEROZERO Immunization Records to Immunization Records to 7,459,6117,459,611 Immunization Records Immunization Records

I am I am PROUDPROUD to state that in 5 to state that in 5 Months we have grown from:Months we have grown from:– ZEROZERO Clients to Clients to 1,262,2501,262,250

ClientsClients

– ZEROZERO Immunization Records to Immunization Records to 7,459,6117,459,611 Immunization Records Immunization Records

Page 19: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

Pilot Districts & Counties

May 2003 – Aug 2003

Phase I Districts & Counties

Sept 2003 – Dec 2003

Phase II Districts & Counties

Jan 2004 – Dec 2004

Appling

Atkinson

Bacon

Baker

Baldwin

Banks

Barrow

Bartow

Ben Hill

Berrien

Bibb

Bleckley

Brantley

Brooks

Bryan

Bulloch

Burke

Butts

Calhoun

Camden

Candler

Carroll

Catoosa

Charlton

Chatham

Chattahoochee

Chattooga

Cherokee

Clarke

Clay

Clinch

Cobb

Coffee

Colquitt

Columbia

Cook

Coweta

Crawford

Crisp

Dade

Dawson

Decatur

De Kalb

DodgeDooly

Dougherty

Douglas

Early

Echols

Effingham

Elbert

Emanuel

Evans

Fannin

Fayette

Floyd Forsyth

Franklin

Fulton

Glascock

Glynn

Gordon

Grady

Greene

Gwinnett

Habersham

Hall

Hancock

Haralson

Harris

Hart

Heard

Henry

Houston

Irwin

Jackson

Jasper

Jeff Davis

Jefferson

JenkinsJohnson

Jones

Lamar

Lanier

Laurens

LeeLiberty

Lincoln

Long

Lowndes

Lumpkin

McDuffie

Mc Intosh

Macon

Madison

Marion

Meriwether

MillerMitchell

Monroe

Morgan

Murray

Muscogee

Newton

OconeeOglethorpe

Paulding

Peach

Pickens

Pierce

Pike

Polk

Pulaski

Putnam

Quitman

Rabun

Randolph

Richmond

Roc

kdal

e

Schley

Screven

Seminole

Spalding

Stephens

StewartSumter

Talbot

Taliaferro

Tattnall

Taylor

Telfair

Terrell

Thomas

Tift

Toombs

Towns

Treutlen

Troup

Turner

Twiggs

Union

Upson

Walker

Walton

Ware

Warren

Washington

Wayne

WebsterWheeler

White

Whitfield

Wilcox

Wilkes

Wilkinson

Worth

9-2 9-3

9-1

8-1

8-2

5-17-0

1-1

6-0

2-0

4-0

5-2

3-13-5

3-4

3-2

1-2

10-0

3-3

Gilmer

Clayton

PROFESSIONALISM Statewide

Page 20: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

Our Our PRODUCTION matches our matches our PhilosophyPhilosophy

““In all things seek a In all things seek a path to keeps you path to keeps you moving forward.”moving forward.”

Our Our PRODUCTION matches our matches our PhilosophyPhilosophy

““In all things seek a In all things seek a path to keeps you path to keeps you moving forward.”moving forward.”

Page 21: 4 th Annual National Immunization Program Immunization Registry Conference Atlanta, GA Thomas M. Moss State of Georgia Immunization Registry Manager 4

Tuesday, October 21, 2003

– Synergy in Action– Synergy in Action

The Team of the The Team of the Georgia Registry Georgia Registry of Immunization of Immunization

Transactions Transactions and Services and Services

The Team of the The Team of the Georgia Registry Georgia Registry of Immunization of Immunization

Transactions Transactions and Services and Services