4 states of resilience

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Approfondir nos capacités à prospérer • Deepening our capacities to thrive Page 1 of 1 416-229-4655 • [email protected] 640 Sheppard Ave East., Unit 303, Toronto ON M2K 1B8 MichaelHBallard.com Four States of Resilience Low Competence and Low Commitment • Set goals and objectives • Ensure process understood • Introduce resources as required • Need training, motivation, goal setting to ensure staying on track Pacing - Not over do it . Low commitment = low buy in i.e. Need to create buy in first Discuss Benefits Low Competence and High Commitment • Set goals and objectives • Ensure process understood • Introduce resources as required • Need training, goal setting, acknowledgement, Pacing Caution: Don’t let enthusiasm allow things to get out of control! This is when we can get in over our head / level of competence High Competence and Low/Variable Commitment • Need low key check ins to ensure staying on track • Set goals and objectives • Ensure process and key skills understood and being used • Introduce additional resources as required Pacing – Do not over do it. Low commitment = low buy in i.e. Need to create buy in first. Then ensure buy in continues High Competence and High Commitment • Need low key check ins, goal setting to check status • Pacing – Check for comfort with productivity and process • Set goals and objectives • Ensure process understood • Introduce resources as required Increase distance between check in as progress is made • Consider having them coach others. Train others in time.

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Page 1: 4 States of Resilience

Approfondir nos capacités à prospérer • Deepening our capacities to thrive

Page 1 of 1 416-229-4655 • [email protected]

640 Sheppard Ave East., Unit 303, Toronto ON M2K 1B8 MichaelHBallard.com

Four States of Resilience Low Competence and Low Commitment • Set goals and objectives • Ensure process understood • Introduce resources as required • Need training, motivation, goal setting to ensure staying on track • Pacing - Not over do it . Low commitment = low buy in i.e. Need to create buy in first Discuss Benefits Low Competence and High Commitment • Set goals and objectives • Ensure process understood • Introduce resources as required • Need training, goal setting, acknowledgement, Pacing – Caution: Don’t let enthusiasm allow things to get out of control! This is when we can get in over our head / level of competence High Competence and Low/Variable Commitment • Need low key check ins to ensure staying on track • Set goals and objectives • Ensure process and key skills understood and being used • Introduce additional resources as required • Pacing – Do not over do it. Low commitment = low buy in i.e. Need to create buy in first. Then ensure buy in continues High Competence and High Commitment • Need low key check ins, goal setting to check status • Pacing – Check for comfort with productivity and process • Set goals and objectives • Ensure process understood • Introduce resources as required

Increase distance between check in as progress is made • Consider having them coach others. Train others in time.