4 Segments of HospitalityChapter 1 – Part 1

Bellringer What do you think of when you hear the

word Hospitality?

HospitalityIndustry Hospitality – means meeting the needs of guests

with kindness and goodwill. Hospitality Industry – Provides services to people

away from home

The services that help meet these needs include: Food Lodging (a place to sleep) Recreation Travel

Question:

What is the difference between a service industry and a product industry?

http://scholarlykitchen.sspnet.org/2012/05/14/ask-the-chefs-are-we-a-service-industry-or-a-product-industry/

Service Industries – Tourism, Travel, Hospitality

Product Industries – Textiles, cosmetics, construction,

Size and Economic Impact The World Travel and Tourism Council states

that Hospitality is the world’s LARGEST industry.

It is expected to grow at a pace of 3.9% each year.

In the US – More than 18 MILLION people work in the hospitality industry (approximately 1 in every 8 jobs)

It is the SECOND largest employer, in the USA. (Healthcare is the largest)

The hospitality industry is VERY diverse!

The industry includes many types of BUSINESSES that are different from one another.

Some are LARGE, some are SMALL. Some provide FOOD. Some provide a place to SLEEP. While others provide ENTERTAINMENT

or TRANSPORTATION.

Food and Beverage Contains many different segments:

Quick service restaurants Full-Service restaurants Street vendors Carryout Cafeterias Catering

F&B Cont

Much F&B is located inside other businesses. i.e. Popcorn and drinks at the movie, café’s

inside office buildings, restaurants inside schools, etc…

• 50% of all meals eaten in the US today are provided by the food and beverage industry!!!

F&B is the largest and most varied part of the hospitality industry. It employs over 11 Million people and growing!!

Lodging Simply put – Lodging means a place to

sleep. These venues will provide overnight

accommodations:

• Hotels such as: Marriott, Hilton, Motel 6, Hyatt• Bed and Breakfasts

Recreation A place to relax and have fun!! Recreation is different for everyone:

Some like golf Other like rollercoasters Beach Properties Concerts Ball games Theater

Rec – cont The recreation industry consists of 4

types of businesses: Entertainment Attractions Spectator Sports Participatory Sports

Travel and TourismThis segment contains 2 parts that are very closely connected:TravelTourism

Types of Travel Pleasure Travel

Business Travel

Travel Industry Travel Industry can also be called the

Transportation Industry because it consists of businesses that physically move people from one place to another.

Includes: Cars Bus Train Airplanes Ships

Tourism Industry Is made of businesses that promote

travel and vacations. Travel agencies Tour operators Cruise companies Visitor Bureau Local and National Tourism Businesses

Title Slide – “4 segments of hospitality” -name and period –

Slide 1 – Food and Beverage -4 examples Slide 2 – Lodging – 4 examples Slide 3 – Travel and Tourism – 4 examples Slide 4 – Recreation – 4 examples Include pictures of each place – Include creativity!! Ex)

transitions/sounds/slide design Include a descriptive sentence to explain

each slide –

• COMPLETE -VOCABULARY CHAPTER 1

Assignment: 4 Segments of Hospitality