4) program management office

8/13/2019 4) Program Management Office

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PROGRAM MANAGEMENT OFFICE

1

DISAMPAIKAN OLEH: Dr.Ir.Hari G Soeparto MT, MPU


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PROGRAM MANAGEMENT OFFICE

1. ORGANISASI2. PEMBAGIAN PERAN DAN TANGGUNG

JAWAB

3. PERAN PMO4. MANFAAT

5. JENIS PMO DAN BEBERAPA

ALTERNATIF WEWENANG PROGRAMMANAGEMENT OFFICE


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3


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Roles and Responsibilities

4


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DirectUpdateModel

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Program Manager

Project Managers

Team Members

Team Leaders


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Structure

Director, PMO

Project Managers

PM Project Team 1

PM Project Team 2

Project Resources

Technical Lead

Business Analyst

Quality Analyst

Assigned Staff

Contract Proj Staff

Assigned Staff

Contract Proj Staff

6


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A single delegation

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Delegator

Delegatee

Agreed and auditedscope, timing,

budget, documents

Automatic updates

of latest plans


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Program Office Roles

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Project register up to date point of reference Visibility

program and project reporting Methodology & governance

maintaining appropriate processes and procedures ownership & Support of the methodology

Resource allocation and prioritisation

the right people doing the right work Project closure

and keeping them closed

Lessons learned Portfolio Management

the process for program & project selection Education andtraining

Appropriate levels for the project and programmemanagement community


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Benefits of a Program Office

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Very rapid progress

Quick wins

Reduced risk

Short term

Long term

Best practice input

Visibility Consistency


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Program Office

Management

Information

Portfolio

Management

ExceptionManagement

Program Delivery& Control

Knowledge

Management


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Types of PMO

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a continuum of types the processPMPMO continuum

1. Base on Competency

2. Base on Focus

3. Base on Authority

4. Base on Control Objective


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1. Based on Competency

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project office delivers projects

basic PMO provides repeatable PM methodology

standard PMO

establish capability and support infrastructure advanced PMO

applies PM capability to achieve business objectives

centre of excellence

manages continuous improvement to achieve strategicbusiness goals

Types of PMO

Gerard Hill, The Complete Project Management Office Handbook, 2004


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2. Based on Focus

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tactical planning, scheduling, tracking and efficiency across multiple

projects

cross functional coordination and risk reduction for cross functional projects

strategic ensure project business case is aligned with strategy

enterprise for large project driven enterprises with a focus on ROI

Types of PMO

David Tilk, Price Waters Coopers, 2005


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3. Based on Authority

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consultancy resource to project managers

no authority over PMs or projects

centralized provides PM services to other groups

PM reports to PMO

matrix organization

Types of PMO

Megan Santosus, CIO Magazine, 2005


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4. Based on Control Objectives

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Processes

Guidance

Process

Control

Resource

Control

Project Control

Types of PMO


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Process Guidance

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Project Management Support Office

consulting focus

2-3 people, formal office

no direct reporting by PMs relationships essentialPMs and managers

deliver training flexible tools and templates consulting facilitate evaluation

Types of PMO


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Process Guidance

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governance may recommend governance practices

may support governance body

does not make decisions on project selection

proof of PMO benefits hard to prove - no control of practice

no control of project selection

major risks seen as a project to define practice but no continuing

commitment

individual personalities can be blockers

Types of PMO


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Process Control

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Project Management Office

control focus

2-3 people, formal office

supported by senior management

PMs report to PMO in matrix

deliver

training standard tools and templates

conduct evaluation

Types of PMO


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Process Control

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governance same as process guidance model

proof of benefits partial control practices (matrix)

no control of project selection

major risk managing the matrix can be a challenge

Types of PMO


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Resource Control

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Project Management Office

formal office with >3 PMs and project staff

PMs report to head of PMO

PMO responsible for: training

standard tools and templates

conduct project and product evaluation

continuous improvement delivering solutions

Types of PMO


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Resource Control

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governance may participate in decisions on project selection

may participate in strategic planning

proof of benefits full control practices no control of project selection

major risk managing expectations

Types of PMO


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Project Control

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Program Management Office

formal office

same as resource control model

adds planning staff head of PMO issenior management

PMO responsibilities: same as resource control model

Types of PMO


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Project Control

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PMO involved in strategic plan and delivers projects to

achieve that plan

governance controls governance practices

makes decisions on project selection

does or participates in strategic planning

proof of benefits full control practices

full control over project selection risks

strength of strategic planning will control success

Types of PMO

Types of PMO


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Based on Control ObjectivesSummary

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Processes

Guidance

Process Control Resource Control Project Control

research

best practices

no control

expertise

persuasionsome input on

governance

research

best practices

formal control of

process

some input ongovernance

matrix

research

best practices

formal control of

process + staff

funding poolsome input on

governance

input on strategy

research

best practices

formal control of

process + staff

funding poolselect and monitor

projects

shape strategy

Types of PMO

Types of PMO


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The ProcessProject Continuum

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highly repeatable work

cost streamresources geared to production

usually minimize process time

produces inventory /

serves many customersrevenue centre or cost centre

manage for efficiency

runs as a steady state

unique work

one-time costresources as needed for project

schedule and cost optimized

single product /

service single customercost centre only

manage scope/time/resources

creates change

Process Project

Types of PMO

Types of PMO


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The PMO - PM Continuum

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repeat similar(?) projects

cost stream

resource for number of projects

usually minimize project time

produces multiple products /

serves many customers

usually cost centre only

manage for efficiency

manages change

unique work

one-time cost

resources as needed for project

schedule and cost optimized

single product /

service single customer

cost centre only

manage scope/time/resources

creates change

PMO (resource control) Project

Types of PMO


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PM vs Program Management

the PM triangle

PM vs PMOresponsibilities

Types of PMO


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The PM triangle .

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Time

Scope Resources

($, people)

Quality

Strategy

Types of PMO

Types of PMO


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PM vs PMOResponsibilities

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Project Manager

understand strategy

deliver outcome/product

prepare business case

prepare charter manage scope, time and resources

report progress

select team

identify / manage risks celebrate success

apply learnings / best practice

PMO / governing body

strategic alignment

define outcome/deliverable

approve business case

approve charter approve changes to scope, time,

resources

monitor progress

select project manager

approve risk plan

celebrate success

evaluate projects / define best

practice

Types of PMO

Types of PMO


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So what type is right?

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a continuum of typesone is right for you

all PMOs are about the process of project management

make your PMO responsible for strategic alignment

get a PMO that helps your PMs

Types of PMO


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Selecting the Type

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objectives:

build a culture of project management

bring projects to completion

deliver on a tight budget

align with strategy

therefore need to be able to:

demonstrate the drive for change

be able to achieve and sustain a new way of business

select projects for strategic alignment

achieve efficiency and continuously improve selected a Resource Control model

4) program management office

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