Communication

Lecture Four

Read the following sentences:

• The man who whistles tunes pianos.

• The lady hit the man with an umbrella.

• He kissed the girl behind the bar.

• They are looking for teachers of French, German and

Japanese.

Challenges…• Lack of clarity, misuse or ambiguity• Inability to distinguish strategies for– Upward and downward communication contexts– Inclusive and exclusive messages– Supportive and non-supportive

• Lack of power-relationship awareness• Gender differences• Multiple cultural interpretations

In a professional context…

• Clothing and Personal appearance

• Body Movement, Posture

• Facial Expressions and Eye-contact

• Space

• Touching

• Chronemics

Proxemics-study of space

• Personal Space-Intimate, personal/casual,

social, public

• Territoriality

• Crowding and Density

Haptics- study of touch

• Functional/professional

• Social/Polite

• Friendship/Warmth

• Love-Intimacy

Nonverbal Lie Detectors

• Too much squirming

• Too much eye-contact

• Micro expressions- flickers of surprise, anger

• Increased comfort gestures- self-touching

• Clusters of kinesics for confirmation

Next week

• Students’ suggestions for Effective Writing