3G ActivationTo activate 3G service on your Prepaid SIM, please dial *443*3# or send SUB on 7003, without any charges. Postpaid subscribers can dial *446# and select 3G package for activation. To enable 3G, select any of the following in the Network Settings or Mobile Networks on 3G supported handsets:

GSM/WCDMA (auto) mode 2G + 3G mode GSM / UMTS mode Dual Mode

Once this is done and the customer enters a 3G coverage area, the symbol next to the network signals will change to any of the following:3G 3 H H+3G BundlesPakistans no. 1 network brings you blazing 3G internet speeds at affordable prices. Now surf the internet with the most exciting bundles in town and experience the speed of 3G in the palm of your hand.Sr.BundlesPrices (PKR)*VolumeValidity PeriodSubscription CodeBundle Status Code**

1Daily Light Internet81,024 MB (available from 12 am to 5 pm)24 Hrs*114*14#*114*14*2#

23G Daily***15100 MB24 Hrs*117*1#*117*1*2#

33G Daily Super***25200 MB24 Hrs*117*4#*117*4*2#

43G 3-Day353,000 MB + Facebook, WhatsApp and Wikipedia3 Days*117*3#*117*3*2#

53G Weekly607,000 MB7 Days*117*7#*117*7*2#

63G Monthly Lite1505,000 MB30 Days*117*31#*117*31*2#

73G Monthly Heavy30015,000 MB30 Days*117*30#*117*30*2#

83G Monthly Super600Unlimited (2G speed after 30,000 MB)30 Days*117*32#*117*32*2#

93G Hybrid Monthly4781000 Mobilink Mins, SMS & 2 GB30 Days*117*40#*117*40*2#

103G Base Rate18/MB----

* Inclusive of taxes** To check remaining MBs and validity no charges apply*** Overage of Rs. 0.25/MB applies for 3G Daily & 3G Daily super, till bundle expiry**** Subscriber will receive expiry notification before incentive and validity expiryVideo CallingSr.NamePrices (PKR)VolumeValidity PeriodSubscription CodeBundle Status Code**

1Video Calling Monthly Bundle119.550 Mobilink VT Mins30 Days*117*50#*117*50*2#

2Video Calling Base Rate5.98/Min----

*On-net only- All charges are inclusive of taxes** To check remaining MBs and validity no charges applyTerms and conditions: 3G bundles are non-recursive and pulse size is 64 KB. 3G bundles can be subscribed and consumed in both 2G and 3G networks. 3G bundles can be consumed at 3G speed within 3G network and at best possible speed within 2G network. 3G and video calling services will work on existing SIM card. You will require a 3G enabled handset and be within a 3G coverage area to enjoy Mobilink 3G services. Actual Internet speed will depend on multiple factors like device, web pages accessed, time of day, number of simultaneous users, distance from 3G site etc. Tax is not applicable on mobile internet usage and subscription charges. Offered 3G data bundles will not auto-subscribe. Bundles need to be subscribed again upon expiry. Base rate is a default rate. This means that if you are not subscribed to any bundle, you will be charged according to base rate i.e. PKR 18/ MB at 2G speed even if subscriber is connected to a 3G network. Charging pulse will be 64 KB. Video call will be activated by default along with 3G services. The billing pulse for Video Calling is 30 seconds. Currently only on-net Video Calling is available. Video Calling is only possible in 3G network and will require a handset capable of making a video call.Introduction to 3G What is 3G?3G is state of the art mobile technology which gives you an enhanced internet experience on your mobile device. The most significant benefit is high speed access to video content along with generally faster mobile internet access. Some of services and applications which could be benefited from 3G are: Full song downloads a 3MB song which used to take 1min, will now take about 6 sec Mobile TV you can watch TV on your mobile with a choice of channels of all genres news, entertainment, sports and so on. Multi-player Gaming now you can play games and compete with other people through multi-player gaming Video clips that you can download or stream smoothly while on the move What is the difference between 3G and 4G?These are different technologies. However, very few phones (less than 1%) are 4G compatible and hence most customers will not be able to use 4G. Also, 4G handsets are very expensive (usually more than Rs. 75,000).3G customers will see 3, 3G, H, or H+ next to the network bars on their phones.4G customers should see LTE or 4G next to the network bars on their phones. If any 4G customer does not see LTE or 4G on their phone, then their operator is actually providing 2G or 3G service, and not 4G. I have seen that the auction for 3G in Pakistan had different categories namely 10 Mhz and 5 Mhz what exactly do they mean?These are frequencies through which user capacity is allocated on the cellular network. Mobilink, being the largest network cellular operator in Pakistan, has secured twice the band (10 MHz) as compared to two other operators in the 3G auction and hence will be able to cater for more users and provide a better experience on its 3G network. 10 MHz means faster speed and more customers served in a better way. What is the 3G license and has Mobilink been given this?Mobilink has successfully won the 3G license, and it can now launch 3G services. With 3G, Mobilink will offer an even better mobile internet experience for its customers. What can I do with 3G?3G services enable customers to use very fast internet on their phones. The same video that took about one minute to download previously, with 3G it will take less than 6 seconds. You will be able to watch videos, listen to music, stream live TV and make video calls using 3G services. What will I have to do once I am provisioned for 3G?Once you have activated 3G services and are subscribed to a 3G bundle, you will be able to enjoy 3G speed on mobile internet. Please restart your phone once to be able to latch on to the network. How do I know if I am in a 3G coverage area?Dial *443# for free and check if you are currently in a 3G coverage area. Once you are provisioned for 3G and you are in a 3G coverage area, your network signal will show 3G , H or H+ . Also, please stay tuned to our website www.mobilink.com.pk for updates on coverage areas.Service Provisioning Do I need to buy a new Mobilink SIM card in order to use 3G?No, you do not need a separate number or a new SIM to activate 3G. Your current SIM is 3G compatible and you can activate a 3G Services on your existing mobile number and SIM card. What cities will be covered by 3G launch?We are currently providing 3G services in 11 cities comprising Islamabad, Rawalpindi, Lahore, Karachi, Faisalabad, Peshawar, Quetta, Multan, Gujranwala, Sialkot and Hyderabad. You can find out the exact coverage area on our website www.mobilink.com.pk. We are in the process of expanding our 3G network to other cities. What will be the3G speed on Mobilink?3G will be approximately 10 times faster than 2G (EDGE/GPRS). The actual speed is determined by multiple factors including the handset model, coverage, network traffic and number of users currently connected to the 3G network at a particular point of time. However, Mobilink will maintain one of the best network experiences in the industry.Products and Services Are 3G and Video calling services available on my SIM by default?No. 3G service is an opt-in service, which can be activated by subscriber without any charges. How can I get 3G & Video Calling services activated on my SIM?Prepaid subscribers can get 3G & Video Calling services activated by either (i) dialing *443# and selecting 3G activation option. (ii) sending keyword SUB to 7003 (no SMS charges). Are there any additional handset settings for 3G?APN settings for 3G are same as 2G. If you are already using 2G data, you dont need to do any other settings for 3G. If you are not using 2G data, please enter following APNs.Prepaid: jazzconnect.mobilinkworld.comPostpaid: connect.mobilinkworld.comIn addition you need to enable 3G in your handset by either selecting 3G or Auto mode in settings. If you have selected 2G only mode, you cannot connect to 3G network. How can I know if I am in 3G coverage area or not?By dialing *443# & selecting 3G coverage location option, all prepaid & postpaid subscribers can find out whether they are in 3G coverage area or not. There are no charges for dialing *443#.Moreover, 3G coverage maps are also provided on Mobilink website. Please visit www.mobilink.com.pk What are the 3G bundles offered by Mobilink?Mobilink is offering variety of 3G bundles to choose from as per subscriber needs. In addition, 3G base rate is also available at Rs. 18/MB. Video calling base rate is Rs. 5.98/Min.To find out Prepaid 3G bundles visit www.mobilink.com.pk How can I subscribe to 3G bundles?Prepaid subscribers can view 3G bundles by dialing *443# (without any charges) & selecting option 3G Offers. After seeing available bundles, subscriber can simply subscribe by replying with desired option.Apart from *443#, 3G bundles can also be subscribed by using respective codes. For details visit www.mobilink.com.pk Can 3G bundles be subscribed & consumed in both 2G & 3G networks?Yes. Mobilink 3G bundles can be subscribed in both 2G & 3G networks. Similarly, MBs available in 3G bundles can also be consumed in both networks. This means that a subscriber will be charged on base rate only if he has not subscribed to any bundle. What is the speed offered by 3G bundles?3G bundles will offer 3G speeds in 3G network and best possible speeds in 2G network. Can 2G bundles be subscribed & consumed in both 2G & 3G networks?Yes. Mobilink 2G bundles can be subscribed in both 2G & 3G networks. Similarly, MBs available in 2G bundles can also be consumed in both networks. This means that a subscriber will be charged on base rate only if he has not subscribed to any bundle. What is the speed offered by 3G bundles?2G bundles will offer 2G speeds in both 2G & 3G networks. How do I know the remaining volume and validity period of 3G bundles?All Prepaid 3G bundles have respective codes for checking remaining volume & validity period. There are no charges for dialing these codes. For details www.mobilink.com.pk How can I make Video Call using Mobilink 3G network?Video Calling is a handset based feature. Please check specifications of your handset to find if it supports Video Call. If yes, you can make Video Call while connected to the 3G network. Receiving party should be connected to 3G network and have Video Calling capable handset in order to receive Video Call. Can I make Video call if I am not connected to 3G network?Video Call cannot be made outside 3G network. You must be connected to 3G network to avail this service. Can I make Video call to other operators?Currently, Video call is available from Mobilink to Mobilink only. How much will I be charged for making Video call?Outgoing video calls will be charged at base rate of Rs. 5.98/min. Charging pulse will be 30 seconds. No charges will be applied for receiving video calls.Devices How can I check if my handset is compatible with 3G?Go into your phones network settings and see if it has options to enable any of the below listed features if it does then your phone is 3G supported: 3G UMTS WCDMA HSPA HSPA+ Are there any additional handset settings for 3G?APN settings for 3G are same as 2G. If you are already using 2G data, you dont need to do any other settings for 3G. If you are not using 2G data, please enter following APNs.Prepaid: jazzconnect.mobilinkworld.comPostpaid: connect.mobilinkworld.comIn addition you need to enable 3G in your handset by either selecting 3G or Auto mode in settings. If you have selected 2G only mode, you cannot connect to 3G network. Ive heard that 3G consumes a lot of battery. Is that true?3G enables high speed internet and other features and thus increases the consumption of your phones battery. To conserve your battery you can turn off your data services when not in use.