3com® university instructor-led training a guide to technical courses tech_training

3Com® University Instructor-Led Training A GUIDE TO TECHNICAL COURSES

UNIVERSITY

To help 3Com customers rapidly master

the technical aspects of 3Com products and

technologies 3Com University offers a

series of hands-on technical training courses.

1

3COM® UNIVERSITY INSTRUCTOR-LED TRAINING

CONTENTS COURSE OFFERINGS

3Com Embedded Firewall Technical Workshop..................................3

3Com Ethernet Switches and XRN™ Technical Workshop .................3

3Com Gigabit Ethernet Switches Technical Workshop .......................4

3Com NBX® Advanced Technical Training ...........................................5

3Com Network Management for the Enterprise.................................5

3Com Network Supervisor Technical Workshop.................................6

3Com Router Configuration and Deployment:

Part 1, Standard Features ...................................................................6

3Com Router Configuration and Deployment:

Part 2, Advanced Features ..................................................................6

3Com Wireless LAN Mobility System:

Wireless LAN Switch/Controller Installation and Configuration ........7

Configuring and Deploying 3Com Enterprise

LAN Switch Solutions ..........................................................................8

Configuring and Deploying the 3Com Switch 5500 Family..................9

Configuring and Deploying the 3Com Switch 7700 Family................10

Configuring and Deploying the 3Com Switch 8800 ...........................11

EMS Administration...........................................................................12

EMS Software Development ..............................................................13

LAN Switching Fundamentals 1 ........................................................14

LAN Switching Fundamentals 2 ........................................................15

TippingPoint Advanced Technical Security

Products Training Course..................................................................16

TippingPoint Expert Technical Security Products .............................17

Troubleshooting the 3Com Switch 7700............................................18

VCX™ IP Telephony and IP Messaging 7.0 ..........................................19

Wireless LAN Fundamentals.............................................................20

Wireless LAN Technical Workshop....................................................21

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To help 3Com customers rapidly master the technical aspects of 3Com products and technologies 3ComUniversity offers a series of technical training courses. These courses offer technicians the opportunity togain practical, hands-on experience with 3Com products under the guidance of a 3Com expert.

KEY BENEFITS

HANDS-ON EXPERIENCEGain hands-on experience of 3Com products and have a detailed understanding of the features, function-ality and the skills needed to install, configure and manage these products.

EXPERT ASSISTANCEExperienced 3Com consultants provide you with a comprehensive overview, in-depth information andpractical exercises on the following 3Com products and technologies.

Disclaimer: 3Com reserves the right to change or discontinue training, program rules, terms and conditions,and benefits without any notice. In its sole discretion, 3Com may refuse to grant awards to and may withdraweligibility from any participant found to be in violation of the program rules. Any and all tax liabilities resultingfrom participation in the 3Com University Program are the sole responsibility of the participant.

3COM INSTRUCTOR-LED TECHNICAL TRAINING

3

DURATION: 1 DAY

COURSE DESCRIPTION:This workshop provides a detailed system overview, and you will also learn to install and configure the Embedded Firewall, a solution typically deployed in environments where security is mission critical.

COURSE CONTENT:During this course you will learn to understand the benefits and features of 3Com Embedded Firewall. Throughhands-on exercises, you will also learn how to configure the different components that are part of the solution. Subjects covered by this course:

> 3Com Embedded Firewall (EFW) product overview

> EFW Architecture

> Software-based firewalls versus hardware-based firewalls: a comparison

> EFW basics

> EWF Installation and Configuration

> Customer scenarios

> Policies and Rule sets

> Management tools

PREREQUISITES:Attendees require technical knowledge on Microsoft operating Systems, network technology, TCP/IP andEthernet. In addition, basic understanding of network security concepts is highly recommended.

DURATION: 2 DAYS

COURSE DESCRIPTION:This workshop covers the SuperStack 3 Switch family 4200, 4400, 4900, 4924, 4950, 4050 and 4060. You willlearn how to install, configure and deploy these switches. You will also learn how to configure and use 3Com’sinnovative eXpandable Resilient Networking (XRN) Technology, and how it can be combined with theSuperStack 3 4400 switch to achieve maximum capacity, functionality, and resiliency for your network.

COURSE CONTENT:During this course you will learn to understand the benefits and features of 3Com Ethernet Switches.Additionally, through hands-on exercises, you will become familiar with configuring the switches, to optimisethe functionality for your requirements. Subjects covered by this course:

3COM ETHERNETSWITCHES AND

XRN TECHNICALWORKSHOP

3COM EMBEDDEDFIREWALL

TECHNICALWORKSHOP

> 3Com SuperStack 3 4400 switches

> 3Com Switch 4900 and 40x0 switches

> Gigabit Ethernet overview

> Switch Management, using the:

> Command Line Interface

> Web Based-Interface

> 3Com Network Supervisor

> VLAN Technology (802.1q)

> Link Aggregation (Trunking, LACP)

> Redundancy (Spanning Tree and Rapid SpanningTree, Resilient Links)

> Auto IP Configuration (DHCP)

> Traffic Prioritisation (802.1p)

> Quality of Service (QoS)

> Access Control Lists

> IP Routing and routing protocols

> XRN (eXpandable Resilient Networking)

PREREQUISITES:Attendees should have a basic understanding of networking technologies such as; Ethernet, TCP/IP, VLAN’s andswitching.

COURSE OFFERINGS

4

DURATION: 1 DAY

COURSE DESCRIPTION:This workshop covers the Gigabit Ethernet Switch family, including the 4900, 4924, 4950, 4050, 4060and 4070. You will learn how to install, configure and deploy these switches. You will also learn how toconfigure and use 3Com’s innovative eXpandable Resilient Networking (XRN) Technology.

COURSE CONTENT:During this course you will learn to understand the benefits and features of 3Com Gigabit EthernetSwitches. Additionally, through hands-on exercises, you will become familiar with configuring theswitches, to optimise the functionality for your requirements. Subjects covered by this course:

> 3Com Switch 4900 and 40x0 switches

> Gigabit Ethernet overview

> Switch Management using the;

> Command Line Interface

> Web Based-Interface

> 3Com Network Supervisor

> VLAN Technology (802.1q)

> Link Aggregation (Trunking, LACP)

> Redundancy (Spanning Tree and Rapid Spanning Tree)

> Auto IP Configuration (DHCP)

> Traffic Prioritisation (802.1p,)

> Quality of Service (QoS)


> IP Routing

> XRN (eXpandable Resilient Networking)

PREREQUISITES:Attendees should have a basic understanding of networking technologies such as; Ethernet, TCP/IP,VLAN’s and switching. In addition, basic experience with configuring the 3Com SuperStack 3 4400series is considered beneficial.

3COM GIGABITETHERNET SWITCHES

TECHNICALWORKSHOP

5


DURATION: 3 OR 4 DAYS (DEPENDING ON REGION)

COURSE DESCRIPTION:This course is designed to introduce the 3Com NBX family to the delegates. It provides practical, hands-on expe-rience in installing, configuring and troubleshooting the NBX product family.

This course also supports the IP Telephony Specialist certification. More information about the IP TelephonySpecialist certification can be found at: www.3com.com/partners/telephony_certification

COURSE CONTENT:During this course you will learn to understand the benefits and features of 3Com NBX LAN Telephony System.Additionally, through hands-on exercises, you will learn how to configure the different components that arepart of the NBX system. Subjects covered by this course:

3COM NBXADVANCEDTECHNICAL

TRAINING(3CS-700D)

> Hardware installation and basic configuration

> Configuration of users

> Analogue Line Card installation and configuration

> Installation and configuration of Analogue TerminalCard and Adapter

> Configuration of Key mode

> Configuration of Calling groups

> Configuration of Hunt groups

> Configuration of Automated Attendant

> System operation and maintenance

> Introduction and configuration of Dial plans

> Digital Line Card installation and configuration

> Configuration of NBX dial plan to support various customer requirements

> Installation and configuration of PCXset

> Install CTI

> Install IMAP

> Install IP telephony

> How to Troubleshoot voice quality issues

> How to isolate root cause vs. wholesale change- outof equipment

PREREQUISITES:Attendees should have a basic understanding of networking technologies such as; Ethernet, TCP/IP, andswitching.

DURATION: 1 DAY

COURSE DESCRIPTION:This course will give network engineers and administrators an overview of network management in general(SNMP, RMON), and 3Com Network Management products (3Com Network Supervisor and 3Com NetworkDirector) in particular.

The course includes hands-on exercises that will guide students through installing, configuring, and using themanagement application.

HANDS-ON EXERCISES INCLUDE:

3COM NETWORK

MANAGEMENT FOR THE

ENTERPRISE

> Installation of the application

> Discovering a Network

> Updating software agents

> (Bulk) configuration

> Statistics and graphing

> Using Device View

> Alerts and events

> Reporting

> Configuring backup and restore

> Configuring Quality of Services

> Using additional features, such as Export to Visio,and Password protection

After following this course, you will know how to efficiently set up and use 3ND (and 3NS) to manage, maintain,and troubleshoot your 3Com network.

6


COURSE DESCRIPTION:This hands-on, instructor-led course provides an introduction to the features, protocols, configuration,and deployment of the 3Com Router 5000 and Router 6000 series. This course will give you in-depth,hands-on practice in the configuring of these routers in Software v1.x areas such as CLI Management,Quality of Service (QoS), Multicasting, Internet, Security, and OSPF.

DURATION: 2 OR 3 DAY (DEPENDING ON REGION)

COURSE DESCRIPTION:This hands-on, instructor-led course provides a discussion of the features, protocols, configuration, anddeployment of the 3Com Router 5000 and Router 6000 series as featured in the release v2.x RouterSoftware. This course will give you in-depth, hands-on practice in areas including Quality of Service(QoS), Multi-Protocol Label Switching (MPLS), Asynchronous Transfer Mode (ATM), Application SpecificFirewall (ASPF), Border Gateway Protocol (BPG) and ISDN Dialer Backup for Frame Relay and PPP.

3COM ROUTERCONFIGURATION AND

DEPLOYMENT: PART 2, ADVANCED

FEATURES

3COM ROUTERCONFIGURATION AND

DEPLOYMENT:PART 1, STANDARD

FEATURES(3CS-TRN-380)

DURATION: 1 DAY

COURSE DESCRIPTION:The Workshop is targeted at 3Com partners and customers who want to use the 3Com NetworkSupervisor software application to manage networks. After following this course, you will know how toefficiently use 3NS to manage, maintain, and troubleshoot your network.

COURSE CONTENT:The course consists of two parts. The first part covers theory on Network Management Protocols andprovides an overview of the 3Com Network Supervisor features and functionality.

The second part comprises hands-on exercises, covering installation, configuration and deployment of3Com Network Supervisor.

PREREQUISITES:Attendees should have a basic understanding of networking technologies such as; Ethernet, TCP/IP,VLAN’s and switching.

3COM NETWORKSUPERVISOR

TECHNICALWORKSHOP

7



COURSE DESCRIPTION:This class discusses the concepts and technologies of the 3Com Wireless LAN Mobility System, the site planningtools including Access Point (AP) placement and Wireless LAN Switch (WX) deployment in a network, and theconfiguration of the Wireless LAN Switch to create a operational Mobility Domain with roaming functionality.

COURSE OBJECTIVES > Describe the 3Com Wireless LAN Mobility System

> Perform installation including setting up CLI

> Use the Site Planning tool to design your wireless network

> Deploy a network plan

> Upload a WX in to a network plan

> Perform a manual switch configuration.

3COM WIRELESSMOBILITY SYSTEM:

WIRELESS LANSWITCH/

CONTROLLERINSTALLATION AND

CONFIGURATION(3CS-TRN-900)

8

DURATION: 8 DAYS

COURSE DESCRIPTION:

This eight-day, hands-on, instructor led training course is designed to give Pre/Post-Sales SupportEngineers and 3Com customers the skills required to install, configure and support the 3Com Switch5500-SI, Switch 5500-EI, Switch 5500G, Switch 7700, Switch 7750 series, and Switch 8800 EnterpriseSwitches and associated modules.

Students will learn about the components that make up each of these 3Com Switches, their speeds andcapabilities, and where they are designed to fit within a network. XRN technologies will be discussedalong with the redundant capabilities of each of the switches.

Step-by-step labs will guide the students through some of the most useful configurations on theseswitches. Students will configure ports and aggregate links, VLANs, RIP and OSPF routing, VRRP, XRN,ACLs and QOS, Multicast, RADIUS and 802.1X and Multiple Spanning Tree instances. Students willwork in teams to learn about the Gigabit and 10 Gig backbone capabilities of these switches while buildingin class networks that will simulate real world network situations.

KEY PRODUCTS:> Switch 5500-SI, EI, G > Switch 7750

> Switch 7700 > Switch 8800

COURSE CONTENT:Upon successful completion of this course, you will be able to:

> Understand the different Enterprise Switch offerings and where they fit into a network design

> Install and configure the Switch 5500, 7700, 7750, and 8800 using the CLI

> Configure the above mentioned switches for :

> Aggregate Links

> XRN 5500-EI/G

> STP/RSTP/MSTP

> VLANs

> IP Interfaces

> IP Routing RIP, OSPF

> DHCP, UDP Helper


> Quality of Service

> RADIUS

> 802.1X

> VRRP

> Perform basic maintenance and troubleshootingrelated to an installation

CONFIGURING ANDDEPLOYING 3COM

ENTERPRISE LAN SWITCH

SOLUTIONS

9


DURATION: 3 DAYS

COURSE DESCRIPTION:This three-day hands-on instructor led training course is designed to give Pre/Post-Sales Support Engineers and3Com customers the skills required to install, configure and support the 3Com Switch 5500-SI, Switch 5500-EI,Switch 5500G, series Enterprise Switches and associated modules.

Students will learn about the components that make up each of these 3Com Switches, their speeds and capabilities,and where they are designed to fit within a network. XRN technologies will be discussed along with the redundantcapabilities of each of the switches.

Step-by-step labs will guide the students through some of the most useful configurations on these switches.Students will configure ports and aggregate links, VLANs, RIP and OSPF routing, XRN, ACLs and QOS,Multicast, RADIUS and 802.1X and Spanning Tree. Students will work in teams to learn about the Gigabit andbackbone capabilities of these switches while building in class networks that will simulate real world networksituations.

KEY PRODUCTS > Switch 5500-SI, EI, G



> Install and configure the Switch 5500 series using the CLI

> Configure the above mentioned switches for:

> Aggregate Links

> XRN

> STP/RSTP

> VLANs

> IP Interfaces

> IP Routing: RIP, OSPF

> DHCP, UDP Helper



> RADIUS

> 802.1X

> Perform basic maintenance and troubleshooting related to an installation

CONFIGURING ANDDEPLOYING THE

3COM SWITCH5500 FAMILY

10

DURATION: 3 DAYS

COURSE DESCRIPTION:This three-day hands-on instructor led training course is designed to give Pre/Post-Sales SupportEngineers and 3Com customers the skills required to install, configure and support the 3Com Switch7700, Switch 7750 series and associated modules. Students will learn about the components that make upthese 3Com Switches, their speeds and capabilities, and where they are designed to fit within a network.

Step-by-step labs will guide the students through some of the most useful configurations on theseswitches. Students will configure ports and aggregate links, VLAN’s, RIP and OSPF routing, VRRP, ACL’sand QOS, Multicast, RADIUS and 802.1X and Multiple Spanning Tree instances. Students will work inteams to learn about the Gigabit and 10 Gig backbone capabilities of these switches while building inclass networks that will simulate real world network situations.

KEY PRODUCTS > Switch 7700

> Switch 7750 series



> Install and configure the 7700, and 7750 series switches using the CLI


> Aggregate Links

> STP/RSTP/MSTP

> VLANs

> IP Interfaces


> DHCP, UDP Helper



> RADIUS

> 802.1X

> VRRP

> Perform basic maintenance and troubleshooting related to an installation

CONFIGURING ANDDEPLOYING THE

3COM SWITCH7700 FAMILY

11


DURATION: 3 DAYS

COURSE DESCRIPTION:This three-day hands-on instructor led training course is designed to give Pre/Post-Sales Support Engineers and3Com customers the skills required to install, configure and support the 3Com Switch and associated modules.

Students will learn about the components that make up each of these 3Com Switches, their speeds and capabili-ties, and where they are designed to fit within a network.

Step-by-step labs will guide the students through some of the most useful configurations on these switches.Students will configure ports and aggregate links, VLAN¿s, RIP and OSPF routing, VRRP, ACL¿s and QOS,Multicast, RADIUS and 802.1X and Multiple Spanning Tree instances. Students will work in teams to learn aboutthe Gigabit and 10 Gig backbone capabilities of these switches while building in class networks that will simulatereal world network situations.

KEY PRODUCTS > Switch 8800 and associated modules


CONFIGURING AND DEPLOYING

THE 3COM SWITCH 8800

> Understand the Switch 8800 offerings and wherethey fit into a network design

> Install and configure the Switch 8800 using the CLI


> Aggregate Links

> STP/RSTP/MSTP

> VLANs

> IP Interfaces


> DHCP, UDP Helper



> RADIUS

> 802.1X

> VRRP

> Perform basic maintenance and troubleshootingrelated to an installation

12

DURATION: 2 DAYS

COURSE DESCRIPTION:In this 2-Day course, you will get to know the architecture, features and learn to install the EnterpriseManagement Suite Software and all of its necessary components. You'll become familiar with creatingusers, logical views, event monitoring and collecting performance data. You'll perform agent updates,golden config, and backup / restore operations. These operations will then be streamlined using the template and scheduler functions.

COURSE OBJECTIVESDescribe the EMS Architecture Install the EMS including:

> Java Runtime Environment

> EMS

> Database

> TFTP Server

> Editing the server.properties file

> Perform the Initial Startup of – EMS including discovery of devices

> Create Users

> Create Logical Views

> Gather performance data using the Data Collector

> Management of Events

> View Events

> Filter Events

> Forward Traps

> Perform an Agent Update

> Perform a Backup and a – Restore

> Create a Golden Config Template

> Create templates

> Create a scheduled backup operation

EMS ADMINISTRATION

13



COURSE DESCRIPTION:In this course, you’ll become familiar with the internal structure of EMS. You will learn to add new functionality to the Enterprise Management Suite Software by creating and modifying Python scripts, CLIscripts and XML files. This will allow you to create the structure for Non-3com devices and add new functionalityto existing 3Com equipment. The new functions include such items as telnet scripts, network jumpstart andcustom actions on events.

COURSE OBJECTIVES> Review EMS Adminstartion.

> Python scripting

> Add a non-3Com device to EMS

> Create a new class

> Create a new class

> Create a new device

> Add a new MIB

> Create an onCreate script for new device

> Add new attributes to new or existing devices

> Use the SDK kit to select APIs

> Collect a new MIB value using APIs

> Create attributes for MIB tables

> Create a new function that will be launched from the Pop-up Menu

> Create a method

> Add a method command line to the appropriate XML file

> Write a script using the CLI Interface

> Write a script to generate an action on event (Pop-up, Email, launch another method.)

> Use the telnet wrapper to create telnet functions for non-3Com devices

> Use import and export to build a jumpstart application

> Use tsv files

> Create scripts to update database

> Create a new folder for a device

> 3Com devices

> non-3Com devices

Maintenance > Startup options

> Server commands

> Monitor Server status

> Create a scheduled backup operation

EMS SOFTWAREDEVELOPMENT

14

DURATION: 2 DAYS

COURSE DESCRIPTION:This technical workshop helps the participant in understanding the fundamental concepts and developingthe necessary skills to install, configure, manage and monitor a small or medium Ethernet network.

AUDIENCE Technicians and engineers who need to install, configure, manage and monitor a small or mediumEthernet network.

Any person in the computer/networking business, like sales representatives, software developers, serveradministrators, who wants to understand the basic mechanisms of a small or medium Ethernet network.

CONTENTS> Introduction: Basic Concepts

> IEEE 802.3: Ethernet Standard

> Architecture and mechanisms

> Includes: Link Aggregation and Link Aggregation Control Protocol

> IEEE 802.1D: Switching Standard


> Includes: Spanning Tree Protocol and Rapid Spanning Tree Protocol

> SNMP: Network Management Standard


> Basic Security Features in Switches

LABSExtensive lab time allows participants to develop the skills to implement small and medium switched LANs.

LAN SWITCHINGFUNDAMENTALS 1

15


DURATION: 2 DAYS

COURSE DESCRIPTION:This technical workshop assist the participant in understanding advanced concepts and developing the neces-sary skills to install, configure, manage and monitor a small or medium LANs that include VLANs, Layer 3Switching, Quality of Service and Network Login.

AUDIENCETechnicians and engineers who need to install, configure, manage and monitor a small or medium Ethernet andLayer 3 LANs.

Any person in the computer / networking business, like sales representatives, software developers, serveradministrators, who wants to understand the advanced mechanisms of a small or medium Ethernet and Layer 3 LANs.

CONTENTS> IEEE 802.1Q: VLAN Standard


> IP v4

> Addressing

> Layer 3 Switching

> Routing Information Protocol

> IEEE 802.1D/Q and DiffServ: Quality of Service Standards

> IEEE 802.1X and Radius: Network Login Standard

LABSExtensive lab time allows participants to develop the skills to implement small and medium switched LANs,implement Layer 3 Switching, Quality of Service and Network Login.

PRE-REQUISITESLAN Switching Fundamentals 1

LAN SWITCHINGFUNDAMENTALS 2

16

DURATION: 2 DAYS

COURSE DESCRIPTION:The Advanced Technical Security Products Training Course covers the security landscape and basic IPSand SMS installation, configuration and operation. It covers basic troubleshooting and diagnostics,focusing on commonly seen issues. The course is primarily instructor-led.

Students will perform some basic lab assignments in order familiarize themselves with the user interfaceand common administrative tasks.

COURSE OBJECTIVES Upon completion of the course, the student will be able to:

DURATION: 3 DAYS

COURSE DESCRIPTION:The Expert Technical Security Products Training Course teaches concepts and best practices necessaryfor implementation planning, installation, configuration, security management, and system administra-tion of the TippingPoint solution. Through interactive lectures and hands-on labs, students will learn toimplement the IPS and the SMS using the standard interface modes.

Students will also acquire in-depth expert knowledge of how to tune and configure a TippingPoint IPSfor optimum performance on their network and learn advanced configuration management of multipleIPS's using the Security Management System.

TIPPINGPOINTEXPERT TECHNICAL

SECURITY PRODUCTSTRAINING COURSE

TIPPINGPOINTADVANCED

TECHNICAL SECURITYPRODUCTS TRAINING

COURSE

> Describe the basic architecture of the IPS

> Install and configure a IPS

> Complete CLI and Web-based management tasksfor a IPS, including:

> OBE (out of box experience)

> System updates (Digital Vaccines, TOS updates)

> Perform basic IPS administration

> Perform basic filter management

> Traffic Thresholds and Baselines

> Rate-Limiting P2P and other misuse traffic

> Traffic Management filter configuration

> Advanced Distributed Denial of Service

> Action Set and Notification Contact configura-tion

> Describe the basic architecture of the SMS

> Utilize the SMS client and CLI to install, config-ure and manage an SMS

> Use the SMS to manage multiple IPS's

> IPS Configuration

> DV and TOS update

> Understand the basic reporting capabilities of anSMS

> Understand the update capabilities of an SMS

> Understand security profiles configuration anddistribution

WHO SHOULD ATTEND? Network Engineers, Network Administrators, Network Technicians, Security Administrators, SystemsEngineers, System Administrators, Network Security Strategies and Planning Architects.

Continued >

17


COURSE OBJECTIVES Upon completion of this course, students will be able to:

> Describe the architecture of the IPS, including theunderlying enabling technology

> Perform specification and implementation planningof a IPS based network security solution in anenterprise network environment

> Install and configure a IPS

> Transparent Network High Availability configura-tion

> Zero-power High Availability configuration

> Complete CLI and Web-based management tasks fora IPS, including:

> OBE (Out of Box Experience)

> Basic tuning of all filter categories for security spe-cific security posture

> System updates (Digital Vaccines, TOS updates)

> Perform advanced system troubleshooting

> IPS performance management

> Filter configuration and analysis

> Perform advanced IPS administration

> Advanced CLI commands

> System snapshots

> Threat Suppression Engine configuration

> Perform advanced filter management

> Traffic Thresholds and Baselines

> Rate-Limiting P2P and other misuse traffic

> Traffic Management filter configuration

> Packet captures

> Advanced Distributed Denial of Service

> Action Set and Notification Contact configuration

> Perform advanced reporting

> SYSLOG notification

> Exporting data

> Embedded reporting

> Describe the architecture of the SMS

> Utilize the SMS client and command line interface(CLI) to install, configure and manage an SMS

> Configure SMS High Availability

> Configure Radius authentication

> Use the SMS to manage multiple IPS's

> IPS Configuration

> Digital Vaccine and TOS update

> IPS performance management

> Understand the full reporting capabilities of an SMS

> SMS API for data extraction

> Dashboard configuration

> Understand the update capabilities of an SMS

> Understand security profiles configuration and dis-tribution

> Perform attack analysis using a TippingPoint SMS

> Back up and restore an SMS database

WHO SHOULD ATTEND? Network Engineers, Network Administrators, Network Technicians, Security Administrators, SystemsEngineers, System Administrators, Network Security Strategies and Planning Architects.

PREREQUISITES: TippingPoint Introductory Technical Security Products Training Course, including test, free for employees andpartners should be Completed, or at least 1 of the following: TippingPoint Advanced Technical SecurityProducts Training Course should be Completed, or TippingPoint Introductory Technical Security ProductsTraining Course, including test should be Completed.

TIPPINGPOINTEXPERT TECHNICALSECURITY PRODUCTS

TRAINING COURSE(CONTINUED)

18

DURATION: 2 DAYS

COURSE DESCRIPTION:The 3Com Switch 7700 Troubleshooting course is designed for partners who may be involved in trouble-shooting network environments involving the Switch 7700, or be part of ongoing maintenance. In thistwo-day class, students will not only gain hands on experience in troubleshooting the Switch 7700, buttroubleshooting it in a broader 3Com network environment.

COURSE CONTENT:> Identify the items required by 3Com when opening a Switch 7700 problem case

> List the steps that can be taken to reduce/avoid installation problems

> List the items to check when there is a hardware fault

> Explain the operation of the various Switch Fabric LED indicators

> View system and boot-up information to help identify problems

> Explain the “Layered approach” to isolate problems

> Use the various display commands to view statistics

> Identify the Switch 7700 feature configuration considerations

> Identify potential problems when integrating a Switch 7700 in a 3Com network:

> In an XRN™ environment

> In an NBX environment

TROUBLESHOOTINGTHE 3COM

SWITCH 7700


DURATION: 8 DAYS

COURSE DESCRIPTION:This 8 day course provides practical, hands-on experience installing, configuring, operating, and maintainingproducts in the VCX and IP Messaging product family.

KEY PRODUCTS:> 3Com VCX IP Telephony module

> 3Com IP Messaging module

> 3Com IP Telephones

> 3Com VCX Digital and Analog Media Gateways

> VCX Call Reports Utility

COURSE CONTENT:After completing this class, you should be able to install, configure, operate, administer, maintain, and troubleshoot VCX and IP Messaging systems

VCX IP TELEPHONYAND

IP MESSAGING 7.0 (3CS-TRN-720)

20

DURATION: 1 DAY

DESCRIPTIONThis technical workshop assist the participant in understanding the fundamental concepts and develop-ing the necessary skills to install, configure, manage and monitor a small or medium Wireless LANs

AUDIENCETechnicians and engineers who need to install, configure, manage and monitor a small or mediumWireless LANs.

Any person in the computer / networking business, like sales representatives, software developers, serv-er administrators, who wants to understand the basic mechanisms of a small or medium Wireless LANs.

CONTENTS> Introduction: Wireless LAN Topologies and Devices

> IEEE 802.11: Wireless LAN Standard

> Wireless Communication Fundamentals

> IEEE 802.11 a, b, g Physical Layers

> IEEE 802.11 MAC Sublayer

> Wireless LAN security Features and Standards

> IEEE 802.3af: Power Over Ethernet Standard

LABSExtensive lab time allows participants to develop the skills to implement small and medium Wireless LANs.

PRE-REQUISITESLAN Switching Fundamentals 1

LANGUAGE> Student Materials and Instructor Presentation in local language:

> English

> Portuguese in Brazil and

> Spanish in the rest of Latin America.

WIRELESS LANFUNDAMENTALS

21


DURATION: 1 DAY

OVERVIEW:This hands-on, instructor-led course provides an understanding of wireless LAN fundamentals. It provides practical, hands-on experience in installing, configuring and troubleshooting 3Com wirelessLAN products.

OBJECTIVES:Upon successful completion of this course, you will be able to:

> Describe the wireless market

> Discriminate various wireless LAN technologies

> Recognize 3Com wireless products and where to sell them

> Understand 3Com strategy towards high-speed wireless

> Install and manage 3Com wireless LAN products

AUDIENCE:System and network administrators.

WIRELESS LANTECHNICALWORKSHOP

Visit www.3com.com for more information about 3Com secure converged network solutions.3Com Corporation, Corporate Headquarters, 350 Campus Drive, Marlborough, MA 01752-30643Com is publicly traded on NASDAQ under the symbol COMS.

Copyright © 2006 3Com Corporation. All rights reserved. 3Com, the 3Com logo, SuperStack, NBX, XRN, and TippingPoint are registered trademarks of 3ComCorporation. VCX is a trademark of 3Com Corporation. All other company and product names may be trademarks of their respective companies. While everyeffort is made to ensure the information given is accurate, 3Com does not accept liability for any errors or mistakes which may arise. All specifications are subjectto change without notice. 101225-007 05/06


For course schedules, prices and to register, visit http://www.3com.com/3comu or Focus Partners visit our3Com University Partner Access web site at http://www.3com.com/3comu/partners.

If you would like more information, or any of the other courses, you may ask questions by using the following information.

To request information by telephone, please dial the following numbers:

LOCATION PHONE NUMBER

Asia +65-6543-6272

Canada 1-800-847-6972 (option 1) then (option 3)

Europe +952-820-3153 (option 1) then (option 3)

Latin America +952-820-3153 (option 1) then (option 3)

United States 1-800-847-6972 (option 1) then (option 3)

To request information by e-mail, please use:

LOCATION E-MAIL

Asia [email protected]

Canada [email protected]

Europe [email protected]

Latin America [email protected]

United States [email protected]

To request information by internet, please use:

LOCATION WEB

Benelux http://www.3com.be/events/training/

Europe, Middle East & Africa http://emea.3com.com/events/training/

France http://www.3com.fr/events/training/

Germany http://www.3com.de/events/training/

Gulf Region http://emea.3com.com/events/training/me/

Italy http://www.3com.it/events/training/

Latin America http://www.3com.com/lat/training/

South Africa http://emea.3com.com/events/training/za/

Spain http://www.3com.es/events/training/

Sweden http://www.3com.se/events/training/

UK & Ireland http://www.3com.co.uk/events/training/

United States http://www.3com.com/3comu/training/

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