360 spring chamber of commerce magazine

8/14/2019 360 Spring Chamber of Commerce Magazine

1/15

BROADENING YOUR BUSINESS NETWORK

MAY 2009

03 Launch of 2009 ChamberBusiness Awards

04 Meet the Chamber Directors

07 Sales training doesnt work

08 Tourism leading the way

12 Budget reaction


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02 Focus on members:Durnickbooks

03 Time to get ready for the 2009Chamber Business Awards

04 Meet the Chamber Directors

05 Corporate Partnerssupporting the local businesscommunity

06 Government LoanGuarantees

07 Sales Training Doesn't Work!

08 Tourism leading the way

10 Member to Memberopportunities

11 Chamber of Commercechampions win more than

just their prizes

12 Budget Reaction

13 Group mentoring networking skills

14 Membership

As you see, the Chambers magazine hasgone digital.

An electronic rather than print versionof 360 is cheaper for us to produceand reflects our policy of using the mostsuitable technologies as well as our carefor the environment. In these harshereconomic times computerised distributionalso makes it cheaper for businessesto advertise to the growing number ofmembers of the regions leadingindependent business support andnetworking organisation.

Another of our principles is to obtain members views on what they wantfrom their Chamber so were currently consulting them about the formatof the 2009 Midlothian and East Lothian business awards, to be presentedin October. This will be yet another highlight of a busy year as we continueto work together to tackle the economic recession.

This new-look 360 covers just some of the wide range of work being doneby the Chamber and its corporate partners as well as members, andexplains some of the assistance which is available.

There are plenty of opportunities for members to get involved in ouractivities and I would encourage you to look closely at the offers of training,networking and discounts as well as the products and services provided byadvertisers whose support is greatly appreciated.

Yours sincerely,

Gregor MurrayEXECUTIVE DIRECTORMidlothian & East Lothian Chamber of Commerce

COVER:MAUREEN AND BARRY McCLEERYM&ELCC ENTERPRISE AWARDS 2008,QUEEN MARGARET UNIVERSITY.

THIS PAGE TOP:YELLOW FIELDS NEAR EDINBURGH

THIS PAGE ABOVE RIGHT:GREGOR MURRAY, TAKEN AT ARNISTON HOUSE

MANY THANKS:TO CHAMBER MEMBER GRAHAM RIDDELLFOR PHOTOGRAPHY WITHIN THIS DOCUMENT.

PAGES: COVER, 01 (TOP AND PORTRAIT), 03, 05, 11, 13

VISIT WWW.GRPHOTOGRAPHY.CO.UKOR CONTACT GRAHAM ON 01896 830915.

WITH MANY THANKSTO OUR CORPORATEPARTNERS

Capscan (Scotland)

Costco

Jewel & Esk College

MET

Johnston NewspapersLothian

TO FIND OUT MORE ABOUTTHE CHAMBER OR TOCONTRIBUTE AN ARTICLEPLEASE CONTACT:Laura SochaMidlothian & East LothianChamber of Commerce42/3 Hardengreen Business ParkDalhousie RoadDalkeithMidlothianEH22 3NU0131 654 1234

[email protected]

MIDLOTHIAN & EAST LOTHIANCHAMBER OF COMMERCE

BUSINESS NETWORK MAGAZINE01 CONTENT .MATTERS .

360 .
http://www.grphotography.co.uk/http://www.grphotography.co.uk/http://www.grphotography.co.uk/http://www.grphotography.co.uk/http://www.grphotography.co.uk/http://www.grphotography.co.uk/http://www.capital-scanning.co.uk/http://www.costco.co.uk/http://www.jevc.ac.uk/http://www.met.org.uk/http://www.midlothianadvertiser.co.uk/http://www.midlothianadvertiser.co.uk/http://www.grphotography.co.uk/http://www.midlothianadvertiser.co.uk/http://www.met.org.uk/http://www.jevc.ac.uk/http://www.costco.co.uk/http://www.capital-scanning.co.uk/


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BUSINESS NETWORK MAGAZINE02 MEMBER .MATTERS .

360 .

He has also developed a relatively unusual concept of offering a local online shoppingservice, with a reduced handling fee and personal delivery service to Penicuik customers.With over 20 years of customer services experience, he is trying to offer the personalservice that you would expect from a small, local independent shop, but bringing in intothe comfort of your own living room, through the internet. Under normal circumstances,any purchases made by his Penicuik customers before 4:30pm are normally delivered sameday, otherwise delivery could be expected next day. His own site www.durnickbooks.co.ukhas a Penicuik Home page which he is planning to develop and showcase as a shop

window for other Penicuik businesses.On the site, over two thirds of the books are categorised by subject, or author, for easysearching from the homepage and do go down as far as 4 levels of sub-categories, formore specialised books. There is also a Quick Search facility, where you can find booksby Author, Title, Description or Keyword. Also offered is a Offline Search Service, for thatelusive book that you have been looking for years, that you have not been able to find.

There are several reasons that he is not open to the public in Penicuik as a shop.Firstly, the books are not physically categorised, only virtually, so are not readilybrowseable and each book has a unique identifier which gives him the book's exactlocation. This being the case, if customers were to browse books and not put them backin the exact location they came from, this could cause him a logistical nightmare whenpicking my books to post them out on a daily basis. Further to this, he does not need tohave the relevant Public Liability Insurance or, because of the layout of the warehouse,would not meet the laws relating to accessibility.

Through the very secure payments section of his website, he can accept most major

credit cards, PayPal, Google Checkout, as well as cash from his local customers. Aswell as selling on his own website, Chris also sells on both Amazon and AbeBooks,where he manages to maintain a very high level of positive feedback from customers.

This home based business in Penicuik, ships out 30-50 books a day, with about 10% ofsales going abroad to six of the seven continents, Antarctica being the only one he hasnot sold to. The books are stored in a warehouse in the town centre, which is wherethey are distributed from, with all listing and computer work done at home.

Durnickbooks

Durnickbooks is probably thelargest internet bookseller inMidlothian, with a stock of over28,000 titles available online.Sole trader and househusband, ChrisBartholomew, began selling his own usedbooks through Amazon to fund a holidayafter he was made redundant and as hesays himself it kind of grew arms andlegs and blossomed into a successfulbusiness. He considers his business tobe a lifestyle choice which affords him

the flexibility to work when he wants,without being tied down by opening hours,or employing staff. He is assisted by hiswife, a full time senior nurse, who helpswith listing and his youngest son Andrew(15), who helps with picking, packingand posting.

WWW.DURNICKBOOKS.CO.UK
http://www.durnickbooks.co.uk/http://www.durnickbooks.co.uk/http://www.springfords.com/http://www.ebusinessuk.com/


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BUSINESS NETWORK MAGAZINE03 COMMERCE .MATTERS .

360 .

WHO CAN ENTER?

ALL businesses located in Midlothian & East Lothian areeligible. Individuals or organisations may nominate themselves,or others, in any of the six categories.WHY ENTER?

Winning a business award can help your business gain media,profile, prestige and attract new customers. Winning an awardcan also boost the morale and motivation of your staff. TheChamber Business Awards recognise and celebrate companieswith a real commitment to excellence, so being named winneris a public recognition of your success.WHO SHOULD ENTER?

These awards are intended to recognise locally tradingbusinesses that have demonstrated a continued passion forexcellence. If you feel your business has made considerableachievements in the last year and is an effective, well-functioning business, tell us about it!

Categories include Business Start up Award, Graduate ofthe Year, Business Environment Award, Local Business Hero,Social Enterprise Award and Business Innovation Award.Contact Laura at [email protected] for more details and an application form.

Time to getready for the2009 ChamberBusiness Awards

Recognised as Midlothian &East Lothians premier businessawards, the Midlothian & EastLothian Chamber BusinessAwards are a showcase forthe organisations that haveachieved business excellencein the award categories. Theseawards are a testament to thetalent, drive, achievement and

success of local Midlothian& East Lothian businesses.We are justifiably proud ofthe talent we have here inMidlothian & East Lothian,and we welcome thisopportunity to reward theenthusiasm and hard workof our businesses.


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BUSINESS NETWORK MAGAZINE04 LEADERSHIP .MATTERS .

360 .

COLIN BURNETTPRESIDENT

Colin, a CharteredAccountant, is theGroup Finance Directorof The Moredun Group,owners of the prestigiousPentlands Science Park.The group includesthe Moredun Research

Institute which is internationally recognisedfor its innovative basic and strategicmultidisciplinary research on diseaseswhich undermine biological efficiency,

impair animal welfare or threaten publichealth. It develops strategies for improvedcontrol and prevention of diseases, therebyfurthering animal and human wellbeingand encouraging sustainable agriculture.It maintains specialist diagnostic anddisease surveillance services to facilitateepidemiological investigations, and earlyawareness of emerging problems. Priorto joining The Moredun Group, Colinwas a director in a Practice of CharteredAccountants in Edinburgh and in his sparetime still enjoys doing the odd tax returnas well as more leisurely pursuits!

ROB RAEVICE PRESIDENTBUSINESS OWNER

Chartered accountantRob Rae was auditmanager at WhinneyMurray before becomingassistant managingdirector of James Flemingand Fleming Howden. Hethen worked as financial

director for Spillers Bakeries and thenas chief executive for Edinburgh CrystalGlass, Caithness Glass and Selkirk Glass.After that he was director of PimpernelInternational (Thailand) which had aturnover of 15m. Mr Rae now runs abusiness advisory and accountancypractice in Lasswade.

BRYAN LESLIEBUSINESS OWNER

Bryan Leslie is asmall business coachingexpert who ensuressolopreneurs and smallbusiness owners havea mindset for success.He works with them todevelop their interpersonal

communication skills, advising on howto positively plan, execute and follow-upnetworking events. Bryan works throughoutthe UK and Europe and has 18 yearsleadership experience in financial services,and eight years coaching experience.He facilitates the Chamber GroupMentoring Programme.

NIGEL DUNCANBUSINESS OWNER

Nigel Duncans PR clientshave included the BritishAirports Authority,TheGleneagles Hotel, Bell's,Barclays, CaledonianBrewery, bmi, Ryden,West Lothian Chamberand Napier University.

He freelances for major titles includingthe Daily Record, Sunday Mail, The Herald,The Sun, Metro, Scottish Daily Express,and the Edinburgh Evening News. He

also edits Business Network (circulation215,000) for The Federation of SmallBusinesses and is a part-time universitylecturer in PR and journalism.

CLLR STUART MACKINNONEAST LOTHIAN COUNCIL

Stuart started hiscareer predominatelyin the financial services,including Standard Lifeand The National &Provincial BuildingSociety before movinginto the legal world with

two large firms of solicitors, one in theNE of Scotland and one in the Central

Belt. He was then European MarketingManager for an American company.Since '97, Stuart has worked withinthe Security Industry and was recentlyin London working on the G20 Summit.As a Councillor with the East LothianCouncil, Stuart is on the Planning,& Licensing Board Committees andChairs the Education & Children ServicesScrutiny Panel. Externally, Stuart is amember of the Lothian & Borders PoliceBoard with special responsibilities forthe Operations Division, and was recentlyappointed as Liaison Officer betweenL & B Police Board and the ScottishCrime and Drug Enforcement Agency.

RUSSELL IMRIEWARD 4 MIDLOTHIAN WEST

Russell is Chair ofSESTRAN, who look attravel to work patternsin and around the Eastof Scotland, particularlythe Edinburgh area.An elected memberon Midlothian Council

since 1995, he serves as a memberof the Councils Cabinet and holdsthe Strategic Services portfolio, whichencompasses strategic development,economic development and transportation.Heavily involved in environmental issues,

Russell is a Board Member of SEPA.During most of his working life, Russellwas an engineer with British Telecomand an active trades unionist.

FRANK PRIOR B.PHARM, MSC, MBA, PHD, MIBIOL,FRSM, FRSSA, FRSMBUSINESS OWNER

Frank trained as apharmacist and spent30 years in the NHSduring which time hecollected qualificationsand invented a number ofpharmaceutical products.In 1998, he left the Health

Service to become the Director for theCentre of Innovation in HealthcareTechnology (CIHT) in Glasgow. He leftthe CIHT in 2000 and set up the OsmosisUnit in East Lothian where he functions asa Freelance Medical Inventor. He is namedinventor on 12 patents and won one of thecoveted UK Medical Futures Awards lastyear. His customers range from local toglobal including GSK, Synergy HealthcarePLC and Getinge.

When not inventing he is a keenphotographer, a singer songwriter anda yachtsman. He is happily married anddotes over his golden retriever.

Meet theChamberDirectors


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BUSINESS NETWORK MAGAZINE05 PARTNERSHIP .MATTERS .

360 .

Jewel & Esk College needsno lessons in how to workwith the business community.

Thats why it is one ofMidlothian and East LothianChamber of CommercesCorporate Partners.Over a third of Jewel & Esk Collegesturnover is generated in conjunction withbusiness partners, explained DeputePrincipal Peter Malcolm. CorporatePartnership allows us to access multiplebusiness links with a view to servicingtheir training and development needsas well as growing the Colleges ownbusiness.

The Chambers Corporate Partners gain not only a wide range of exclusive benefitsbut also boosts for their own businesses.

Becoming a Corporate Partner was a natural decision for Jewel & Esk, Malcolmcommented. Scotland's Colleges are challenged to support businesses, particularlythose in key sectors identified to lead economic recovery. Its vital, therefore, that westay close to and work with business.

Listening to business is crucial, he added. We need to focus on the skills employers

require in a future workforce and bring these forward to influence the curriculum andtraining methods we use. Work placement is a key component and, together withlearners work in college, results in students leaving us with a sound track recordin the workplace, motivated to succeed and move on, ready to take up employmentwith the local businesses we partner.

Jo Robinson, editor of Johnston Newspapers Lothian - the Chambers newest CorporatePartner, said: With the current economic climate, weve all seen how crucial businessesare to the local community. Were delighted to accept this invitation to play an activepartnership role with the Chamber and to work even more closely with local firms.One of the media groups first partner activities will be to sponsor the environmentcategory in the 2009 Midlothian and East Lothian Business Awards due to be presentedin October. Jo added: Were really excited about sponsoring such an important awardand helping to highlight the work local businesses are doing to look after theenvironment.

Another Corporate Partner is Capscan (Scotland), a 24-year-old family-run businessbased in Loanhead.

When the opportunity arose to become a Corporate Partner we felt it would be a greatway to raise our profile in the wider Midlothian and East Lothian business community,said Technical Director Barry McCleery

As a result we have seen a sales boost from the local area due to the opportunitieswe have had to meet local businesses at various Chamber events.

Gregor Murray, Chief Executive of the Chamber, explains We found some memberswished to raise their profile and become more involved with the local business community.Corporate Partnership allows these companies the opportunity to engage the Chamberon a different level with benefits built around their individual requirements rather thanoffering the one size fits all solution.

If you are interested in supporting your local Chamber and discussing CorporatePartnership further, please call Gregor Murray on 0131 654 1234.

Corporate Partnerssupporting thelocal businesscommunity

01

IMAGE:01 PETER MALCOLM

DEPUTE PRINCIPALJEWEL & ESK COLLEGE


7/15

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BUSINESS NETWORK MAGAZINE06 INFORMATION .MATTERS .

360 .

Lending guarantees could be great value for money, but watchwhat banks and businesses do with them, says ACCA

ACCA (the Association of Chartered Certified Accountants)welcomes the governments decision to guarantee up to 21bnof loans to small and medium-sized enterprises (SMEs).

Professor Robin Jarvis, head of ACCAs SME Committee, says:If implemented properly, loan guarantees could help hundredsof thousands of smaller firms access credit on reasonable terms giving them a better chance of surviving the downturn andretaining employees.

ACCAs SME Committee, on which both banks and smallbusinesses are represented, has called for loan guarantees

to secure working capital since November 2008. In submittingevidence to the Business and Enterprise Committee in earlyDecember 2008, ACCA also stressed the need to strengthensupply chains and appreciate the systemic nature of the riskthey transmit between customers and suppliers.

The effectiveness of the guarantees will now depend on howwidely they are used, their effect on trade credit and defaultrates among beneficiaries, and on whether they will be able toencourage new lending in addition to refinancing existing loans.

Professor Jarvis concludes: Lending guarantees will not solveall of the sectors problems, nor will they keep a large numberof businesses from going to the wall. But they could help thosebusinesses that are fundamentally sound while restoring lendersconfidence all at a cost far lower than that of any reasonablyeffective fiscal stimulus.

LENDING GUARANTEES: 3 SCENARIOS FROM ACCA

1 In the best-case scenario, guaranteed lending would helpbanks reassess the creditworthiness of those borrowerspast the credit event horizon the point at which risk iseither too high or too indeterminate to bother. High uptakecould restore the flow of not only bank but also trade creditand result in lower default rates overall.

2 A more likely scenario would see the overall supply of creditrising very slowly, as lenders choose to strengthen theirbalance sheets by swapping bad loans for government-guaranteed ones. This is still a relatively positive outcomeas more confident banks should eventually be able to offermore and cheaper credit.

3 The worst-case scenario would involve insufficient uptakeof the guarantees to make any difference to businesssentiment or banks balance sheets. In the absence oftrade credit, lending will only postpone the inevitable forthe few beneficiaries, leaving the taxpayer slightly worseoff for guaranteeing their debt.

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BUSINESS NETWORK MAGAZINE07 TRAINING .MATTERS .

360 .

Sales training doesn't work!That's right, it doesn't work.This message is for ManagingDirectors and Company Ownerswho want to understand whytraining fails. Most sales trainingdoesn't work because:

_ Managers see training as an event that takes place over 1, 2, or even 5 days. Thehuman mind can only absorb so much in such a short space of time. Usually 80%of training is forgotten within two weeks unless there is some form of regularreinforcement outside the classroom. Short term training gets short term results.

_ By definition, training is a transfer of knowledge not the practical application ofthat knowledge. All the role play in the world can never prepare a sales person forthe real pressure they will receive in the field. Would you hire a bricklayer to buildyour home extension if you knew they had only completed a one month trainingcourse? Sales people are forged in the heat of battle. They need steel in theirspine. This is impossible to achieve in a week or a month.

_ Sales people must want to learn. Some people are not interested in growing,developing and learning. These people blame the company, product, service,opposition, pricing and/or economy for every missed opportunity. They shouldnot be in the same room as the winners as they drag the performance of thewhole group and company down. Managers, you know who these people are.

We cant afford sales training I hear you shouting. Thats exactly why you need it!You cant afford it because you are not selling enough. The real question is. Can youafford not to train your people? How much is the continued decline in your revenuesor margins costing you? How long can you survive if your revenues continue to fall.

Tough times call for tough decisions. The economy is, the way the economy is. Youcannot change it. If your turnover or margins are shrinking then the companies thatsurvive are the ones who are proactive and take action. Sales are the lifeblood of yourcompany. Those businesses that choose to do nothing in this economy will shrivel upand die. The leaders among you will step up to the plate and be proactive. Your futureis in your hands - your choice.

IAIN SWANSTON

SANDLER TRAINING SCOTLAND

WWW.SANDLER.COM

0845 257 5227

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9/15

Buffeted by the recession but boosted bynatural and innovative attractions, the tourismindustry in Midlothian and East Lothian isadapting itself to maintain momentum inone of the regions key economic sectors.

A round-up by the Chamber of Commerce ofsome of the regions leading tourism centreshas highlighted resilience and change, but alsounderlined some of the serious challengeshaving to be confronted.East Lothians fine sea coast and the whole regions rich historyremain major benefits but golf, a major focal point for tourism,is having to play itself out of a few bunkers.

At the regions largest hotel, the Macdonald Marine Hotel andSpa at North Berwick, Human Resources Manager Alison Baciwas candid about the challenges: Lack of confidence in financesectors, Sterlings poor exchange rate, and potential downturnin demand across the four main markets of leisure, conferenceand banqueting, spa and golf.

However, five prizes won earlier this year in the Scottish Hotelsof the Year Awards showed that staff can be the key to success.We have a stunning location, and reputable and highlycommended service, she added.

Dick Francis, Director of the Whitekirk Golf and Country Clubnear Dunbar, praises East Lothian Chief Executive Alan Blackiefor arranging high level meetings with Scottish Enterprise andTourism Minister Jim Mather. He finds it encouraging that somany people in the County are working together to make themost of opportunities.

However, he says the lack of hotel beds is a serious obstacleto tourisms development.

East Lothian has huge tourist attractions, wonderful beachesand 22 golf courses to suit all pockets, but there are fewer than200 beds in seven hotels listed on the VisitScotland Website,he said. This compares with 35 hotels in Ayrshire and 62 inPerthshire.


BUSINESS NETWORK MAGAZINE08 TOURISM .MATTERS .

360 .

Tourismleadingthe way IMAGES:

01 MACDONALD MARINEHOTEL INTERIOR

02 MACDONALD MARINEHOTEL EXTERIOR

02

01


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BUSINESS NETWORK MAGAZINE10 MEMBER .MATTERS .

360 .

Memberto Memberopportunities

The business community inMidlothian and East Lothian isbanding together to fight therecession by cutting the priceof products and services theysell to each other.

Midlothian and East Lothian Chamber of Commercehas announced it is stepping up a scheme under whichmembers grant discounts to fellow-members.

Under the scheme, members agree to cut prices, oreven offer free services or products to one another.

More and more business people are realisingthey are all in the same boat in choppy economicwaters, said Chamber Manager Laura Socha.One way of achieving progress is for membersto trade more with each other. The discountscheme encourages such trading, which is whywe are developing it this year and encouragingeven more members to take part.

Member-to-member discounts cover a wide rangeof sectors including accountancy, financial services,public relations, design, photography, equipment hire,internet services, training and personnel services.

The scheme even includes free entry to a statelyhome and free hotel breakfasts.

Cutting costs in 2009 will be crucial for manybusinesses in Midlothian and East Lothian, Mrs Sochaadded. This expanding scheme is an importantcontribution to the fight to keep them profitable.For more details call Laura Socha on 0131-561 6261, email her [email protected] or see www.melcc.org.uk/index.php?page=affinity.


12/15


BUSINESS NETWORK MAGAZINE11 WINNING .MATTERS .

360 .

Chamber ofCommercechampions winmore than just

their prizesThe Premium Roll Company in Loanhead, winner of the best Midlothian Start-up Award,now delivers to over 160 customers throughout the Lothians and Borders each day andhas 25 permanent staff.

Winning the award was one of the highlights of our year, said Manager Andrew Young.The press coverage resulted in a substantial number of enquiries about our products,the majority of which were turned into new customers. Winning the award was alsoimportant for our team who had worked hard and deserved to share the recognition.

Shonagh Cruikshanks, whose East Saltoun village store won the best East Lothianstart-up category, echoed his comments.

The award certainly helped the shop. Press coverage meant lots of people fromdifferent villages became aware of it, she went on. Im particularly grateful toBusiness Gateway which helped me start up and East Lothian Council Chief Executive

Alan Blackie who lives in East Saltoun and is a customer. The business is doing welland Im looking at new opportunities to meet even more local needs.

Glen Bennett, Managing Director of leaflet marketing specialists EAE Distribution atLoanhead which won the Business Environment Award, said the company had wontwo new customers from the Lothians in the immediate afterglow of the enterpriseceremony.

The award is very marketable, he commented. It meant a great deal to the companyand is a source of pride for our 45 staff who are all engaged on a journey to reduce ourcarbon footprint,. Many prospects mention our green credentials, of which this is animportant part.

Local Business Heroes recognised last year in another Chamber of Commerceinitiative have also highlighted the practical benefits of their accolades.

Archie Paterson, Manager of the Midlothian Innovation Centre at Roslin, said the awardhas reinforced our message that we are here not just to provide accommodation butto help and guide SME businesses that have the aspiration to grow and develop.

Interest in space remains buoyant in spite of the current economic woes, with theaward undoubtedly having extended Midlothian Innovation Centres profile in themarketplace, in particular through the growing Chamber membership in Midlothianand East Lothian, Paterson added.

Another local heroine, Dr Jacqueline McDonnell, Chairman of Friends of MidlothiansChildren, said the local business communitys support for the charitys work hadincreased funders confidence.

A new mobile home with disabled facilities funded by Grange Estates and the WalkerGroup was launched in March and was assigned to Saltersgate School, Dalkeith. It willsupply 31 weeks of holidays a year for special needs children and their families. Anothernew caravan was introduced the same month, funded by SPIFOX (the Scottish PropertyIndustry Festival of Christmas) and assigned to Midlothian Sure Start Nurseries.

I was very happy to receive the award of behalf of myself and my directors, Dr McDonnellsaid. We all work on a voluntary basis with no paid staff and it was excellent to get suchrecognition from the business community.

Winning Graduate of the Year was a fantastic achievement for the whole team atFurniture by SP, said Marketing Executive Chris Bruce who was given the award inrecognition of his work with the Dalkeith-based furniture supplier. Everybody had apart to play.

Director Fiona McBride added: We had a lot of people getting in touch with us andoffering their congratulations to Chris. A few of those conversations escalated and asa result of customer queries we have now launched a new furniture hire service.

The 2008 Awards were sponsored by Capscan, RBS, Queen Margaret University,Jewel&Esk, Springfords.

If you would like to enter or sponsor the 2009 Business Awards please get in touch [email protected]

Winners of the 2008Midlothian and East Lothianenterprise awards havegained new customers aswell as seeing their prestigesoar as a result of their

successes.

IMAGES:BUSINESS AWARD 2008 WINNERS

01 SOUNESS & BOYNE, EAEDISTRIBUTION

02 PAMELA MURRAY, CHRIS BRUCE

03 DR JACQUELINE MCDONNELL,WINTON HOUSE, ARCHIEPATERSON, PAULINE JAFFRAY

04 MARC, ROOTS AND FRUITS

05 THE PREMIUM ROLL COMPANY,EAST SALTOUN VILLAGE SHOP

01

02

03

04

05


13/15

Shell STEP is a UK wide student placementprogramme which works to link students intobusinesses to help move a project forward overan agreed timescale. Now in its 23nd year wehave placed more than 20,000 students across

the UK and can help your business save time,acquire new skills and get value for money.

Want to find out more?Contact your local agent Louise GilchristTel: 0131 561 6305Email: [email protected]

www.shellstep.org.uk

Need an injection offresh new skills andinnovative thinkinginto your business?


BUSINESS NETWORK MAGAZINE12 MONEY .MATTERS .

360 .

BudgetReaction

LOCAL NETWORKSOLUTIONS

CMYKButlerfield Industrial EstateBonnyrigg EH19 3JQ

T 01875 825228F 0845 618 2244W cmyk-digital.co.uk

COPIERS / PRINTERS / IT

This years Budget statementby the Chancellor of theExchequer was one of themost highly anticipated formany years. In the midst ofperhaps the most severerecession since the SecondWorld War, Scottishbusinesses were looking forclear signals of support fromthe UK Government andevidence that national policywas developing quicklyenough to keep pace with therapidly evolving economicchallenges that we are facing.

So did the Budget deliver for business?Well, partly. The decision to double firstyear capital allowances on investmentfrom 20% to 40% this year is great newsfor businesses who have been hesitatingover decisions on new investment andthis could nurture the seed corns offuture growth. Also welcome is the

extension of the scheme to lengthenthe period over which businesses canoffset current losses against the profitsof pervious years, whilst the expansionof the trade credit insurance schemeshould also assist firms in their day today operations. In addition, there wasan underlying focus on skills and trainingwhich was particularly welcome in thecurrent labour market.

However these benefits come at a price, andthis will have to be paid in both the shortand longer terms. For Scottish businesses,the decision to raise Fuel Duty by 2 pencethis September, followed by a further risenext April, is extremely bad news and will

add further to business costs at a timewhen it can least be afforded. Similarlythe increase in alcohol duty by 2% hasdone little to raise the spirits of eitherthe hospitality sector or our food anddrink industry.

And what of the bigger picture? Spirallingborrowing and national debt will at somepoint have to be paid for, raising theprospect of high taxation and reducedGovernment spending for years, perhapsdecades, to come; and while the decisionto impose a 50% Income Tax rate onthose earning above 150,000 per year

will affect only a very few people, themessage it sends out about the UKsattitude to entrepreneurship and successcould be a potential impediment to futuregrowth.

Nevertheless we hope that the Chancellorsforecast of an early return to growth proveto be well founded. Certainly in theChambers of Commerces own QuarterlyBusiness Survey we are beginning todetect some glimmers of hope for thefuture, with a significant number of ourmanufacturers predicting an increasein exports by the Spring of 2010. Onething that is for sure is that it will be ourbusinesses that will lead the way out of

this recession and restore the Scottisheconomy to a path of solid growth. We willtake the positives from this years Budgetand move on. There is a challenging taskahead for businesses, but the signs aregood and we will work together to ensurethat the Scottish economy is stronger andwell equipped to take full advantage of theopportunities ahead.

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14/15

Last year the Chamberlaunched its Group MentoringProgramme with a series oftraining workshops focusingon networking skills.

Led by group facilitator Bryan Leslie, four workshops were held, each covering adifferent aspect of networking. Nearly 50 people attended one or more of them.The aspects covered were:

1 What is Networking?

2 What do you talk about at networking events?

3 How do you make great infomercials and presentations?

4 How do you follow-up after the event?We asked Bryan to summarise the key points:

Networking is 80% attitude and 20% technique. Youve got be in THE right state atan event, not A right state! As long as you prepared properly, listen carefully, focusyour infomercials on the people in the room, and follow-up effectively youll be fine.The workshops we ran, which we hope to repeat later in the year, gave people theconfidence and competence to become a highly effective networker that is anetworker that gets results, rather than just has a nice lunch.

If youd like to learn more about networking you can download my ebookThe Seven Habits of Highly Ineffective Networkers. Simply [email protected] and Ill send you details of where youcan download the ebook.


BUSINESS NETWORK MAGAZINE13 MENTORING .MATTERS .

360 .

Groupmentoring networkingskills

Health and Safety, Starting up, Prem

ises,Fina

nceand G

rants,Employing People

Free WorkshopsThinking of launching your own business?

Our free workshops can give you all the support you need.

From writing a business plan, to getting to grips with tax.

We can even help existing businesses reach new heights.

For information on workshops in your area contact:

East Lothian

Telephone: 01620 827 870

Midlothian

Telephone: 0131 654 1234

Well help you find the right workshops for you.

Health andSafety, Starting up, Premis

es, Finance

and Grants

, Employing People
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15/15

WITH MANY THANKSTO OUR CORPORATEPARTNERS


BUSINESS NETWORK MAGAZINE14 MEMBERSHIP .MATTERS .

360 .

21 Nine Design & Advertising 0131 454 9765AA Franchise 0131 654 1975Abbey Print 0131 454 0200Able Girl Plumbing 07752 269108Access Equality Ltd 0131 440 1984Access Networks CRM 0131 208 1964Ace Metal Works 0131 660 4300Activate Fundraising Limited 01620 826760Aeona 07738 290384AKD Systems Ltd 0131 654 7080Alba Water 0131 448 0666Altered Image 0131 660 1492Anderson Strathern 01620 822127Andrew Black Haulage Ltd 01620 850263

ARH Collins & Co 08700 113811Arniston House 01875 830515B:spoke 01314404567Bank of Scotland 0131 465 2112Barstow & Millar 0131 440 9030Bell & Co Ltd 0131 442 2493Bilston Glen Business Centre 0131 448 1000Blue Lizard Media 0845 130 9009Bonaccord Ecosse Limited 0131 202 6527Bonnyrigg Funeral Directors 0131 654 1988Border Bookeeping 01314541691BOX-IT Scotland 01620 829700Bridges Project 0131 665 1621Brief Design Consultants 01875 824 784Bri tish Energy Torness Power S tation 01368 873 605Brownlee Bookkeeping 0131 663 2383Bryan Leslie Coaching 01620 890 226Business Equilibrium Ltd 0131 448 0600Business Thinking Systems 0791 222 7863CA Cameron ACA 01368 840 648Caledonia Consulting 07887 534 598Capital Solutions 0131 557 4747Capscan 0131 440 9727Carnegie College 0131 665 9273CaskieCo 0131 6573473Chalmers & Co 01620 824986Charles Letts & Co Ltd 0131 663 1971Charles River Laboratories 01875 618 320Chip and Pin Direct Ltd 01620 842095CMYK Digital Solutions Ltd 0845 271 2025Colette Maxwell 07947 715385Colin MacI nn es Bu sin ess Con su ltant 07711 125454Colledge Enterprises Ltd 01875 616 620Condor Strategies Consulting 07720 432220Confluence Scotland 0131 273 5135Core Contact 0151 632 7662Costco Wholesale 0131 4407078County Hotel 0131 663 3495Craigleith Masonry 0131 440 4544Create The Future 0131 561 6283Creative Link 01620 893 690Creditsafe UK 07841 424921Crescent Events Ltd 0131 554 8998D&J Property Ltd 0131 208 1332Dalhousie Castle Hotel & Spa 01875 820153Dalkeith Business Renewal 0131 663 3030David & Joe Ltd 0131 510 5100David Falconer 0131 4402598David Mackinnon Associates 0845 200 9135Dawson Creative 01968 673858Digital Design Scotland 0131 208 6003

Distinctive Assistants 0778 550 8477Distribution (Scotland) Ltd 0131 555 6677DL Recruitment 0131 200 6006Dobbies Gardening Centres plc 0131 663 1941Dryden Aqua Ltd 01875 822222Ducks 01875 870682Dundas IT Ltd 0131 440 5015Dunedin Associates 07970 038305Durnick Books 07771 550548East Links Family Park 01368 863 607East Lothian Council 01620 827282East Lothian Council 01620 827282eBusiness UK 01620 829 529Edinburgh Technopole Ltd 0131 440 3510Educational Travel Scotland 01968 674677Elemental Beings Ltd 0131 440 9086Elli-B 07942 817045Ellis IP Limited 07929 931094Empty Premises 07949 092342Essential HR 0131 654 1234Estate Life 07904 189873Ewe Design Ltd 0131 665 6258F M Now 0131 665 9009FCSPD Support 07974 795052Fenton Tower Ltd 01620 892710Fidra Enterprises (Hon member) 01620 894666Fightyourcorner.com 01620 894 331Fire Scotland Ltd 0131 663 3804First Display 0131 476 4092First Light Weddings 07932 628898Fishermans Kitchen 01620 890245Four 15 Property Development 01968 678789Friends of Midlothian's Children 0131 561 6302G N Solutions 0131 663 4684G 2 Sales Marketin g Comm unicat ions 0131 445 2195George Sharkey & Sons Ltd 0131 6531234Gillian Kidd Logo 07815 162771Glasshouse at Eskmills 0131 273 5244Golf to Business 0131 660 1548Gorton House Self-Catering Accomodation 0131 440 4332Graham Riddell Photography 01896 830915Greentrax Recordings Ltd 01875 815888Greig Ross Associates Ltd 01620 894291Greywalls Hotel 01620 842 144GTG Training Ltd 0131 453 6666Hamill Decorating Services 0131 665 8294Harmony Cottage 01968 64301Harper DPM 01620 823583Hibernian Football Club Ltd 0131 656 7072Historyonics Scotland 01316549060How2 Business Coaching and Consultancy 01875 830568

Hunter's Coaches 0131 440 0704Ian J McPherson CA 01314412377IKEA 0131 440 6600Insureness Ltd 0131 665 2536Interneting 0131 665 0009Isabel J Anderson WS 01620 895855Isertal Ltd 0131 665 4216J and N Retail Priorities Ltd

J B Foods (Scotland) Ltd 0131 448 2888Jef fery Associates Insurance Brokers 0131 554 1510Jewel & Esk College 0131 660 1010JMW Medical 0131 440 3633Johnston Newspapers Lothian 0131 5616617K & I Ltd 0131 663 4545Kemp Therapies 01368 860161Kerr Associates 0131 665 4334Kings Acre Golf Course & Academy 0131 663 3456Kristen Fraser 0131 665 1940K SF Design and Affordable Kit chen s 01875 852 857Lampforce 0131 448 2229Lasertech East Edinburgh 0870 787 2323Leithen Property 05602 473 898

Lennoxlove House 01620 828604Lesley Graham MRCIS 0131 445 4415Lightwork Electrical Solutions 01316609441Lindsays WS Solicitors 0131 229 1212Liz Young Marketing Consultant 01368 862581Macdonald Marine Hotel 0870 400 8129Macdonald Marine Hotel 0870 400 8129MacFarlane Homes Ltd 0131 660 2200Macmillan Cancer Support 01899 229059MacTaggart Scott 0131 440 0311Maitlandfield House Hotel 01620 826513Mark Lister Coaching 0131 447 0951Mary Robson HR Consultant 01506 415104McKellar Nethery (creative solutions) Ltd 01383 820764Mclean & Melrose WM Ltd 0131 303 0073McVies WS 01620 822150Melville Golf Centre 0131 663 8038Mercat Cross Media Ltd 01875 818 975Midlothian Enterprise Trust 0131 654 1234Midlothian Innovation & Technology Trust 0131 448 0222Midlothian Physiotherapy 0131 561 9787Midlothian Voluntary Action 0131 663 9471Mo-Net Ltd 01875 320207Morag Dunbar - Tourist Guide 0131 449 5014Ms Bond 07980 882280Museum of Flight 01620 897242My Consultants 01875 821353NetworkROI 0131 510 2210Newbattle Abbey College 0131 663 1921Newton Decorators 079464 14942Niall Young Architect 0131 660 6599Nigel Duncan Media 0131 449 6682North Berwick Golf Lodge 01620 892457On Site Generation 0131 440 9020Paragon Products UK Ltd 0131 653 2272Peak Performance 01620 895 121Penatus Ltd 01620 823 936Pendrich Heights Ltd 0131 440 1991Pentland Financial Services Ltd 01620 893886Pentlands Science Park 0131 445 5111Pinocchios Childrens Nursery Ltd 0131 654 0070PJB Fire Safety Training 01875 814 654Plan it and Prosper 01315616301Positive Solutions 01875 320342Pragmatique 07753 204 197Premier Inn 08701977092Premium Roll Company 0131 440 0898Priority Management Scotland 01875 852988Pure Services 0131 337 9298QME Systems 0131 663 5077QSE Systems 07932 165850

Queen Margaret University 0131 474 4387Queste 07738 433 485R D Hall Plumbing and Heating Engineers Ltd 0131 663 6110Rob Flavell Landscapes Ltd 01875 616608Robert O Templeton & Co 0131 660 4071Robert Rae Chartered Accountant 0131 663 2808Rosslyn Chapel Trust Ltd 0131 440 2159Saltire Electrical Solutions 0131 663 8793Sandler Training 0845 2575227Scot PR 0141 552 4800Scottish Mining Museum 0131 663 7519Scottish Seabird Centre 01620 890 202SELECT 0131 445 5577Seton Engineering 01875 811 651Simple HR 07968 122619Simpson Research Ltd 01875 408 020Sine Design & Print 01620 824410Smith-Allan Marketing 0131 454 9944Souness & Boyne 0131 653 2228Spence & Spence 0131 656 5500Springfords 0131 440 5000Springsteen & Somerville 0800 043 9170Step2Change 0131 2083208Stewart Brewing Ltd 07808 095 020Stuart & Stuart W.S. 0131 663 7135Studio 9 Design 0131 225 2100Synchronicity 01875 830240Tale'r Made Drama Services 01875 852 842Tax Assist Accountants 0131 654 1771Telecom Plus 01620 810736The Business Base 01620 826 412The Illand Company 0131 663 5237The Moredun Foundation 0131 445 5111The Osmosis Unit 01875 852 761The Pen-Y-Coe Press 01968 673767The Royal Bank of Scotland Plc 0131 665 2068The Schools Project 01620 894 928The XYZ Digital Map Company 0131 454 0426TLC Special Events 0131 663 7592Too Good To Eat 0131 663 2756Travel Counsellors 0845 058 7469TSG 0131 448 2400Upmarket recruitment Limited 0131 467 1689Urban Planters Edinburgh 01968 670280Various Creative Limited 0131 660 0100Vineyard Business Centre 01875 320 400Viridor Waste Management 01368 865095Volunteer Centre Midlothian 0131 663 6165Wallace Web Design 01875 820752Web Man Walking 07971 535 528Westfield Health 01324 621391

White Testing 0131 660 9200Whitekirk Golf Co Ltd 01620 870 300Wing Ding 0131 440 0056WPA 07939 006274Young SET Ambassadors 0131 651 9034Your Doorstep Directory 0131 654 0318

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