360 degree appraisal
DESCRIPTION
Short Description about 360' Appraisal.TRANSCRIPT
360 Degree Appraisal
Involves collecting perceptions about a person’s behavior
The impact of the behavior perceived by the boss, colleagues, subordinates, internal and external customers and suppliers
Also called as multi-rater feedback, multi-source
feedback, full circle appraisal
and group performance review
Raters are those who regularly
interact with the employee.
The purpose of the feedback is to
Assist each individual to understand his strengths and weakness
Contribute insights into aspects of work that needs professional improvement
Major considerations in using the 360 degree feedback
Select the feedback tool and process
Select the raters
Use the feedback
Review the feedback
Manage and integrate the process into a larger PMS
Features of the 360 Degree Appraisal
Improved feedback from sources Well-rounded feedback from peers, reporting staff, coworkers and supervisors. A definite improvement over in the feedback from only the superior.
Save manager’s time
Team developmentHelps team members to work more effectively together.Makes team members more accountable to each other by sharing knowledge input about each member’s performance
Personal and organizational development One of the best methods of understanding personal and organizational development needs
Responsibility for career developmentfeedback is more accurate more reflectivemore validating useful for career and self development
Reduced discrimination risk
as it is multi-source
biases are minimum
Improved customer services
Improves quality reliability promptnesscomprehensiveness of products and services
Training needs assessmentsprovides information to improve training and make them more relevant
Benefits of 360 degree appraisal
To the individual
Helps to understand how people each otherIt uncovers blind spotsPerformances can be better managedQuantifiable data on soft skills is available
To the team
Increases communication between the team
Generates a higher level of trust
Increases team effectiveness
To the organization
1.Reinforces organizational culture,openess and trust2.Provides better opportunitiesfor career development3.Improves customer services 4.Facilitates in conducting relevant training programs
Potential appraisal Indicates a latent but unrealized ability
Competence is not an automatic indicator of potential
Indicators of potential
A sense of reality
-thinking and acting objectively with enthusiasm
Imagination
going beyond conventional approaches of work
Having analytical skills
can breakdown and reformulate complicated situations
Has breadth of vision
Can visualize a problem from a much broader frame of reference and can understand the inter relationships
Persuasiveness
Ability to sell ideas andgain continuing commitment
Has a well-defined career path
Assessment centers
It is a process of multiple assessment done by several individuals using a variety of group and individual exercises
Essential elements in the process
Job analysisBehavioral classification Assessment techniquesMultiple assessmentsSimulations
Uses of the assessment centers
In recruitment and training
In early identification of personnelIn detecting training anddevelopment needsIn organizational planning
Career planning
It is a sequence of positions occupied by a person during the course of his lifetime
Career is an amalgam of values attitudes and motivation
Objectives of career planning
To attract and retain the right employees in the organization
To map out the careers based upon ability and willingness to be trained
To ensure satisfied and stable workforce
To utilize managerial talent at all levels in the organization
To improve employee morale and motivation by matching skills and opportunities
Helps in improving higher productivity and organizational development
Career anchors
Factors useful for selecting careers
Managerial competence
Quality interpersonal, analytical and emotional competence
Functional competencedevelop technical competence
Security
stable jobs and loyalty to organizations
Creativityand Autonomy
Has an entrepreneurial attitude
Technological competence
readily accept change and adapt to it