3509-hospira's case study- changing the face of sap with new ui strategy
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8/12/2019 3509-Hospira's Case Study- Changing the Face of SAP With New UI Strategy
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Hospira's Case Study: Changing the face of
SAP with new UI strategy
[ Mike GanjaniDirector, Enterprise Software, Hospira
[ Sergio CipollaTechnology Practice Manager, TechEdge
[ Marco ValenciaVP, SAP Business Suite & SAP Enterprise
Support Adoption, SAP
8/12/2019 3509-Hospira's Case Study- Changing the Face of SAP With New UI Strategy
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A Quick Overview
Global specialty pharmaceutical and medication delivery company
World leader in generic injectable pharmaceuticals.
Pioneer in innovation and safety
Integrated infusion therapy and medication management solutions
Created as spin-off in 2004
$3.9 billion in 2009 sales
>13,500 employees,
13 manufacturing facilities
Presence in 70+ countries
“Improving the safety, cost and productivity of patient care”
Specialty injectable
Pharmaceuticals
IV Solutions /
Nutritionals
Contract
Manufacturing
Medication
Management
Systems
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Our Customer Focus
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SAP @ Hospira – Environments
Solutions in Use: ERP 6.0 EhP 6, HCM 6.0 EhP 3, PI 7.3 EhP1, BW 7.3,
Solution Manager 7.1, SCM 7.0 EhP 2 with Live Cache,
AIF, AII, xMII, SAP Portal (2), CE
4 tier landscapes (E, D, Q, P)
Hardware: Sun Solaris 10
Database: Oracle 11.2.0.3
Operating System:
DB Sizing: ERP ~3.7 TB, BW ~2.5 TB. Others < 1TB.
Instances virtualized on Physical
machines (29 Unix boxes)
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SAP @ Hospira – Users Community
Users Community: Total SAP Users: 13,000+
Power Users: 6,000
Occasional Users: 7,000
Distributed over 70+ countries
Main User Interfaces:
SAP GUI
SAP Portal
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Engaging
Social
Interactive
Collaborative
Gamified
Rewarding
Fast, Real time
Google-icious
Intuitive
Personalized
Device independent
Analytical, Dashboarded
The “Home” Experience
The “Home” experience is…
..designed to entertain and engage the user!
..designed around the user!
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The “Work” Experience
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The “Work” Experience
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The “Work” Experience
The “Work” experience is…
..designed to WORK: always run and never break!
..designed around the process!
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The challenge
Engaging users @ work.. Can we transform the “work” experience into an engaging
one, similar to what our users have at home?
With minimal (no) disruption to SAP..
Without re-training all the users ..
Quickly..
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What happens at “home”..
At “home”: Every application has a core function/process.
User interfaces are designed to naturally guide users through
processes. No training!
User interfaces are attractive.
All applications have add-ons (widgets) that complement
their core functions.
They are available on every device seamlessly and integrate
users, independently of the device.
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What are the options?
We considered all the possible SAP UI options: SAP GUI for Desktop
SAP GUI for HTML
SAP Portal
SAP NWBC
..and decided to focus on NWBC..
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NWBC
SAP Netweaver Business Client 4.0 SAP GUI for Windows 7.30
SAP Backend on Netweaver 7.31 (ECC 6.0 EhP 6)
Key Features Harmonized user experience (SAP GUI + Web Dynpro)
Browser like look and feel (index, favorites, tabs, pins)
Quick Launch and Type Ahead
Desktop & zero footprint version
Side Panel
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NWBC - Overview
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NWBC
SAP Netweaver Business Client 4.0 SAP GUI for Windows 7.30
SAP Backend on Netweaver 7.31 (ECC 6.0 EhP 6)
Key Features Harmonized user experience (SAP GUI + Web Dynpro)
Quick Launch and Type Ahead
Browser like look and feel (index, tabs, pins)
Desktop & zero footprint version
Side Panel (?)
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NWBC – Side Panels
Side Panels are add-ons (widgets) that can beintegrated in NWBC
They complement the information presented in the key
view by providing: Additional Application Details
Charts, Reporting for Embedded Analytics
Visual Enterprise Integration
Collaboration
Third-Party Content
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Side Panel - CHIPs
Side Panels CHIPs are context sensitive, they shareinformation with the main window
They can be configured and personalized by the user
SAP Offers with ECC 6.0 EhP 6 a catalogue of more than 100CHIPs used by more the 1,000 GUI Applications (FinancialAccounting, Controlling, Logistics, SD, Manufacturing, etc.)
Reusable design (e.g. Notes & Attachments CHIP)
Custom Side Panels CHIPs can be developed using WDAABAP techniques (e.g. WDA CHIPs)
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NWBC – Side Panels
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..and more..
Personal Objects Work List (POWL) : Simplified List access to Business Objects
Can be personalized by the End User
Asynchronous refresh mode
More then 700 Power Lists provided by SAP
Floorplan Manager (FPM): WDA Based UI Framework
More than 1,400 applications with EhP6
Type ahead (autocomplete) for WDA
Visual Business
Personal Value List (Personalized Search Helps)
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What’s next?
DEMO
TIME
8/12/2019 3509-Hospira's Case Study- Changing the Face of SAP With New UI Strategy
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Key Learnings
Netweaver Business Client 4.0, with the latest UI features, has thepotential to become the real successor of SAP GUI
It reduces the distance between the “home” and the “work”
experience for end users, starting from the “browser” oriented
approach
Side Panels allow to complement the core process with decision-making relevant information, collaboration capabilities & more..
Benefits?? users engagement does not only bringhigher efficiency and productivity..
..it stimulates creativity!
8/12/2019 3509-Hospira's Case Study- Changing the Face of SAP With New UI Strategy
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Contact Details
Mike GanjaniDirector, Enterprise Software, Hospira
Sergio CipollaTechnology Practice Manager, TechEdge
Marco ValenciaVP, SAP Business Suite & SAP Enterprise Support Adoption, SAP
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