350-030 cisco ccie voice written exam · 350-030 cisco ccie voice written exam number : ensurepass...

350-030 Cisco CCIE Voice Written Exam

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Vendor: CiscoExam Code: 350-030Exam Name: Cisco CCIE Voice Written ExamVersion: 13.01

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Exam A

QUESTION 1Refer to the exhibit. Which data rate, in bits per second, would be negotiated for a T.38 fax call?

A. 33600B. 28800C. 14400D. 24000E. 19200

Correct Answer: CSection: (none)Explanation

Explanation/Reference:

QUESTION 2Which three statements about a modem pass-through call are correct? (Choose three.)

A. Clear-channel codec is used to transport modem tones.B. G.711 mu-law codec is used to transport modem tones.C. VAD is disabled.D. VAD is enabled.E. NLP is disabled.F. NLP is enabled.

Correct Answer: BCESection: (none)Explanation


QUESTION 3Refer to the exhibit. What is the correct duration, in milliseconds, of the DTMF digit that is received?

A. 30B. 40C. 60D. 65E. 101



QUESTION 4Which three services must be activated on Cisco Unified Presence in order for presence and instant messagingto be functional? (Choose three.)

A. Cisco Unified Presence SIP ProxyB. Cisco AXL Web ServiceC. Cisco Bulk Provisioning ServiceD. Cisco Unified Presence EngineE. Cisco Unified Presence Sync AgentF. Cisco Serviceability Reporter

Correct Answer: ADESection: (none)Explanation


QUESTION 5Which Cisco Unified Presence service parameter must be modified from the default value in order for presenceand instant messaging to be functional?

A. server nameB. server IP address

C. DNS domainD. SIP proxy domainE. enable presence

Correct Answer: DSection: (none)Explanation


QUESTION 6What is required to back up Cisco Unified Presence configuration?

A. tape backup deviceB. USB hard diskC. FTP serverD. SFTP serverE. TFTP server



QUESTION 7Refer to the exhibit. Which of the certificates that are shown must be uploaded to Cisco Unified Presence whenintegrating the calendar with Exchange Server "email.cisco.com"?

A. DST Root CA X3 onlyB. Cisco SSCA onlyC. email.cisco.com onlyD. DST Root CA X3 and Cisco SSCAE. Cisco SSCA and email.cisco.com



QUESTION 8Which of these best describes the "Incoming ACL" configuration on Cisco Unified Presence?

A. permits incoming packets to Cisco Unified PresenceB. bypasses digest authenticationC. allows instant messagesD. allows incoming certificates to Cisco Unified PresenceE. filters incoming presence status requests

Correct Answer: BSection: (none)Explanation



QUESTION 9Which Cisco tool can be used to capture packets on Cisco Unified Presence?

A. Cisco Unified Presence CLIB. System Troubleshooter on the Cisco Unified Presence web portalC. Cisco Unified RTMTD. Cisco Unified Presence "Cisco Unified Serviceability" web portalE. Cisco Unified Presence "Cisco Unified OS Administration" web portal

Correct Answer: ASection: (none)Explanation


QUESTION 10Refer to the exhibit. User "jdoe" was not able to download voice mail with his Cisco Unified PersonalCommunicator. Which configuration change on the Voicemail Profile Configuration page on Cisco UnifiedPresence is most likely to solve this problem?

A. Change the Name field to the IP address.B. Select the appropriate option in the Voice Messaging Pilot field.C. Select the appropriate option in the Primary Voicemail Server field.D. Select the appropriate option in the Primary Mailstore field.E. Check the "Make this the default Voicemail Profile for the system" check box.



QUESTION 11Which two characteristics about traffic shaping on Cisco IOS VoIP gateways are incorrect? (Choose two.)

A. Traffic shaping propagates burst.B. Traffic shaping buffers and queues excess packets above the committed rates.C. Traffic shaping token values are configured in bits per second.D. Traffic shaping is applicable to both inbound and outbound traffic.E. FRTS and generic traffic shaping are two ways of implementing traffic shaping.F. Traffic shaping could introduce delays becaus of deep queues.

Correct Answer: ADSection: (none)Explanation


QUESTION 12Which two characteristics about traffic policing on Cisco IOS VoIP gateways are correct? (Choose two.)

A. Traffic policing buffers and re-marks excess packets above the committed rates.B. Traffic policing propagates burst.C. Traffic policing token values are configured in bits per second.D. Traffic policing is applicable to both inbound and outbound traffic.E. Traffic policing is an inbound-only concept.F. Traffic policing could introduce delays because of deep queues.

Correct Answer: BDSection: (none)Explanation


QUESTION 13CRTP belongs to which Cisco quality of service feature?

A. classificationB. congestion managementC. congestion avoidanceD. shaping and policingE. link efficiency mechanisms

Correct Answer: ESection: (none)Explanation


QUESTION 14Refer to the exhibit. Which statement about the QoS configuration for interface GigabitEthernet 1/0/1 on theCisco Catalyst 3750 Series Switch is correct?

A. Egress shaping is enabled with queue 1 being shaped to 25 percent of the available bandwidth.B. Egress sharing is enabled for all four queues; each queue is allocated 25 percent of the available

bandwidth.C. Egress shaping is disabled.D. Egress shaping is enabled with queue 1 being shaped to 4 percent of the available bandwidth.E. Egress shaping is enabled with queue 4 being shaped to 4 percent of the available bandwidth.



QUESTION 15Refer to the exhibit. What is the correct expansion of the srr-queue abbreviation that is shown in the Cisco IOScommand of the Catalyst 3750 Series Switch?

A. shared round-robin queueB. serviced round-robin queueC. shaped round-robin queueD. special round-robin queueE. serial round-robin queue



QUESTION 16Which statement about the Cisco Unity Connection message quota enforcement policies when a mailbox hasexceeded the send/receive quota is incorrect?

A. The user is unable to send messages.B. Cisco Unity Connection will automatically purge all deleted messages in the user mailbox.C. The user hears a warning that the message cannot be sent.D. Unidentified callers are not allowed to leave messages for the user.

E. Messages from other users generate nondelivery receipts to the senders.



QUESTION 17What is the default mailbox size that triggers disablement of sending and receiving voice messages for a CiscoUnity Connection user?

A. 2 MBB. 4 MBC. 10 MBD. 14 MBE. 20 MB



QUESTION 18Which two statements about system broadcast messages on Cisco Unity Connection are correct? (Choosetwo.)

A. Users can fast-forward a system broadcast message.B. Users can save a system broadcast message.C. Users must listen to a system broadcast message in its entirety before they are allowed to hear new and

saved messages or to change setup options.D. A system broadcast message that has been listened to in its entirety will still be played again the next time

that the user logs in, but the user will be offered an option to skip it.E. If a user hangs up before playing the entire system broadcast message, the message plays again the next

time that the user logs in, as long as the message is still active.F. Users can forward a system broadcast message.

Correct Answer: CESection: (none)Explanation


QUESTION 19Which two statements about system broadcast messages on Cisco Unity Connection are correct? (Choosetwo.)

A. Users receive system broadcast messages even when they exceed their mailbox size limits and are nolonger able to receive other messages.

B. System broadcast messages trigger MWIs on user phones but do not trigger MWIs on alternate devicessuch as a pager.

C. Users hear broadcast messages only when listening to messages by phone.D. A system broadcast message that has been listened to in its entirety will still be played again the next time

that the user logs in, but the user will be offered an option to skip it.E. Users can only receive a limited number of system broadcast messages that are defined by the Cisco Unity

Connection Broadcast Message Administrator.F. Users can respond to a system broadcast message.

Correct Answer: ACSection: (none)Explanation


QUESTION 20What is the maximum number of days for Cisco Unity Connection to retain expired system broadcastmessages?

A. 1 dayB. 5 daysC. 10 daysD. 30 daysE. 60 days



QUESTION 21What is the default maximum recording length that is allowed for system broadcast messages on a Cisco UnityConnection server?

A. 5 minutesB. 10 minutesC. 15 minutesD. 20 minutesE. 30 minutes



QUESTION 22What is the maximum recording length that is allowed for system broadcast messages on a Cisco UnityConnection server?

A. 5 minutesB. 10 minutesC. 15 minutes

D. 30 minutesE. 60 minutes



QUESTION 23Which of these is not a valid VPIM message addressing option that is provided by Cisco Unity Connection toindividuals on a remote voice messaging system?

A. blind addressingB. Cisco Unity Connection directoryC. implicit addressingD. private distribution listE. system distribution list



QUESTION 24Which three call handlers are predefined on Cisco Unity Connection? (Choose three.)

A. goodbyeB. holiday greetingC. internalD. opening greetingE. operatorF. closedG. standard



QUESTION 25Which greeting type is not a valid call handler on Cisco Unity Connection?

A. busyB. closedC. externalD. holidayE. standard



QUESTION 26Which two call handler greeting types on Cisco Unity Connection are overridden by the holiday greeting?(Choose two.)

A. alternateB. busyC. closedD. errorE. internalF. standard

Correct Answer: CFSection: (none)Explanation


QUESTION 27Which three call handler greeting types on Cisco Unity Connection are overridden by the internal greeting?(Choose three.)

A. alternateB. busyC. closedD. errorE. holidayF. standard

Correct Answer: CEFSection: (none)Explanation


QUESTION 28Which two call handler greeting types on Cisco Unity Connection cannot be disabled? (Choose two.)

A. alternateB. busyC. closedD. errorE. holidayF. standard

Correct Answer: DF

Section: (none)Explanation


QUESTION 29Which three options are not valid application types on Cisco Unified Contact Center Express? (Choose three.)

A. alternate applicationB. busyC. Cisco script applicationD. Cisco Unified CM TelephonyE. Ring No AnswerF. standard application

Correct Answer: ADFSection: (none)Explanation


QUESTION 30What is the correct variable type for the "CSQ" variable in the "icd.aef" script on Cisco Unified Contact CenterExpress?

A. stringB. userC. queueD. documentE. Boolean



QUESTION 31What is the correct variable type for the "DelayWhileQueued" variable in the "icd.aef" script on Cisco UnifiedContact Center Express?

A. stringB. userC. numberD. integerE. Boolean



QUESTION 32Which statement about embedded Tcl scripts for B-ACD on Cisco Unified Communications Manager Expressis correct?

A. The Tcl scripts that are required for B-ACD services, along with the default audio files, must be available onthe router flash memory.

B. The Tcl scripts and the default audio files for B-ACD services are embedded natively in the Cisco IOSSoftware, eliminating the requirement to download these files to the router flash memory.

C. The Tcl scripts that are required for B-ACD services are embedded natively in the Cisco IOS Software;however, the default audio files must still be downloaded to the router flash memory.

D. The default audio files are embedded natively in the B-ACD Tcl scripts.E. The Tcl scripts and the default audio files for B-ACD services must be available on a TFTP server other

than the router itself



QUESTION 33Which of these is not a mandatory configuration component to enable B-ACD service on Cisco UnifiedCommunications Manager Express?

A. an automated attendant Tcl script that handles the welcome prompt and menu choicesB. a call-queue Tcl script that manages call routing and the queuing behavior numberC. an ephone hunt group to receive calls from the call-queue serviceD. incoming dial peers for automated attendant pilot numbersE. Cisco Unity Express for voice mail to receive undelivered B-ACD calls



QUESTION 34On Cisco Unified Communications Manager Express with a B-ACD application that is provisioned for four huntgroups--aa-hunt1, aa-hunt2, aa-hunt3, and aa-hunt4--which hunt group will be chosen when a caller dials 0?

A. aa-hunt0B. aa-hunt1C. aa-hunt2D. aa-hunt3E. aa-hunt4



QUESTION 35What is the maximum number of calls that are allowed in each ephone hunt group call queue that is used byCisco Unified Communications Manager Express B-ACD?

A. 10B. 15C. 20D. 25E. 30



QUESTION 36What is the default number of calls that are allowed in each ephone hunt group call queue that is used by CiscoUnified Communications Manager Express B-ACD?

A. 5B. 10C. 15D. 20E. 30



QUESTION 37What is the maximum number of ephone hunt groups that can be used with a call-queue service by CiscoUnified Communications Manager Express B-ACD?

A. 3B. 5C. 10D. 15E. 20



QUESTION 38Refer to the exhibit. What is the pilot number for the ephone hunt group that is configured on this Cisco Unified

Communications Manager Express with B-ACD?

A. 1B. 30C. 3000D. 3333E. 5553000



QUESTION 39Refer to the exhibit. Which statement about the B-ACD configuration on Cisco Unified CommunicationsManager Express is correct?

A. B-ACD will wait 20 seconds between retries to connect to an ephone hunt group pilot number.B. The B-ACD automated attendant script will play the "_bacd_welcome.au" file as soon as an incoming call is

answered.C. The caller is able to dial extension numbers when selecting menu option 3.D. Calls are answered and routed to a call queue immediately without invoking any interactive menu.E. The maximum number of calls that are waiting in the B-ACD queue is 20.



QUESTION 40Which attribute is not associable with a device profile on Cisco Unified Communications Manager?

A. User Hold MOH Audio Source

B. phone button templateC. softkey templateD. directory URLE. expansion module information



QUESTION 41The Cisco Dialed Number Analyzer service belongs to which feature service group on Cisco UnifiedCommunications Manager?

A. Database and Admin ServicesB. Performance and Monitoring ServicesC. CM ServicesD. CTI ServicesE. Voice Quality Reporter Services



QUESTION 42The Cisco AXL Web Service belongs to which feature service group on Cisco Unified CommunicationsManager?

A. Database and Admin ServicesB. Performance and Monitoring ServicesC. CM ServicesD. CTI ServicesE. Voice Quality Reporter Services



QUESTION 43The Cisco Unified Communications Manager Assistant service belongs to which feature service group on CiscoUnified Communications Manager?

A. Database and Admin ServicesB. Performance and Monitoring ServicesC. CM ServicesD. CTI Services

E. Voice Quality Reporter Services



QUESTION 44Which two of these are valid modes of operation for the Cisco Unified Communications Manager Assistantfeature? (Choose two.)

A. forwarded line supportB. pickup line supportC. proxy line supportD. hybrid line supportE. shared line supportF. dual line support



QUESTION 45Which three features override the DND setting on an SCCP-controlled IP phone on Cisco UnifiedCommunications Manager? (Choose three.)

A. park reversion for remotely parked callsB. callback--terminating sideC. MLPPD. hold reversionE. park reversion for locally parked callsF. remotely placed pickup request

Correct Answer: CDESection: (none)Explanation


QUESTION 46Which two features do not override the DND setting on an SCCP-controlled IP phone on Cisco UnifiedCommunications Manager? (Choose two.)

A. park reversion for remotely parked callsB. MLPPC. callback--terminating sideD. hold reversionE. intercom

F. park reversion for locally parked calls



QUESTION 47Which statement about whisper intercom implementation on Cisco Unified Communications Manager iscorrect?

A. Only one-way audio exists from the calling to the called party.B. The speaker volume on the called phone will be reduced automatically to avoid disturbance to other users

nearby.C. The called party auto-answers the call in headset mode.D. Only one-way audio exists from the called to the calling party.E. Whisper Intercom is visual only, there is no audio.



QUESTION 48Refer to the exhibit. Which two statements about the "Operational VLAN Id" parameter on the Cisco IP phoneNetwork Configuration menu are true? (Choose two.)

A. This parameter can be configured from the Cisco Unified Communications Manager Web AdministrationPhone Configuration page.

B. This parameter can be manually administered from the phone, as long as the Settings menu of the phone isunlocked.

C. This parameter is learned from the connected switch port.D. This parameter cannot be locally administered from the phone.E. This parameter can be configured by establishing an HTTP session to the IP address of the phone.

Correct Answer: CDSection: (none)Explanation


QUESTION 49Refer to the exhibit. Which two statements about the "Admin. VLAN Id" parameter on the Cisco IP phoneNetwork Configuration menu are true? (Choose two.)

A. This parameter can be configured from the Cisco Unified Communications Manager Web AdministrationPhone Configuration page.

B. This parameter can be manually administered from the phone, as long as the Settings menu of the phone isunlocked.

C. This parameter is not learned from the connected switch port.D. This parameter cannot be locally administered from the phone.E. This parameter can be configured by establishing an HTTP session to the IP address of the phone.

Correct Answer: BCSection: (none)Explanation


QUESTION 50Which two strings are valid route patterns on Cisco Unified Communications Manager? (Choose two.)

A. 123+B. 123$C. 123/D. 123%E. 123DF. 123T

Correct Answer: AESection: (none)Explanation


Exam B

QUESTION 1Cisco Unified Communications Manager Server A and Cisco Unified Communications Manager Server B are inthe same cluster. The cluster has a total of four registered conference bridges: two software conferencebridges (one from each server) and two Cisco IOS hardware conference bridges. All four conference bridgesare registered to Server B as the primary call-processing node and Server A as the backup. If an administratoraccidentally deactivated the Cisco IP Voice Media Streaming Application service on Server B, what will happento the conference resources in the cluster?

A. All four conference bridges will register to Server A.B. The Server B software bridge will deregister; the other three bridges will register to Server A.C. The Server B software bridge will deregister; the other three bridges will remain registered to Server B.D. Both software bridges will deregister, and both hardware bridges will remain registered to Server B.E. Both software bridges will deregister, and both hardware bridges will register to Server A.



QUESTION 2Cisco Unified Communications Manager Server A and Cisco Unified Communications Manager Server B are inthe same cluster. The cluster has a total of four registered conference bridges: two software conferencebridges (one from each server) and two Cisco IOS hardware conference bridges. All four conference bridgesare registered to Server B as the primary call-processing node and Server A as the backup. If an administratoraccidentally deactivated the Cisco CallManager service on Server B, what will happen to the conferenceresources in the cluster?

A. All four conference bridges will register to Server A.B. The Server B software bridge will deregister; the other three bridges will register to Server A.C. The Server B software bridge will deregister; the other three bridges will remain registered to Server B.D. Both software bridges will deregister, and both hardware bridges will remain registered to Server B.E. Both software bridges will deregister, and both hardware bridges will register to Server A.



QUESTION 3Which string is not a valid route pattern on Cisco Unified Communications Manager?

A. 123@B. 123.C. 123*D. 123$E. 123?

Correct Answer: DSection: (none)

Explanation


QUESTION 4Which Cisco Unified Communications Manager route pattern character represents zero or more occurrences ofthe previous digit or wildcard?

A. !B. +C. *D. .E. ?



QUESTION 5Which Cisco Unified Communications Manager route pattern character represents one or more occurrences ofdigits in the range of zero to nine?

A. !B. +C. *D. .E. ?



QUESTION 6Which Cisco Unified Communications Manager route pattern character represents one or more occurrences ofthe previous digit or wildcard?

A. !B. +C. *D. .E. ?



QUESTION 7Refer to the exhibit. Incoming calls that use this FXO port are hearing two rings before the destination endpoint,1001, begins to ring. What is a possible cause for this behavior?

A. connection plar opx in the current configuration is wrong; it should be replaced with connection plar.B. 1001 is configured for delayed ring.C. Caller ID is not provisioned by the telephone company on this FXO line.D. FXO ports always ring twice before ringing the destination endpoint.



QUESTION 8What is the default method of handling an H.323 connection from unknown devices on Cisco UnifiedCommunications Manager?

A. Cisco Unified Communications Manager accepts incoming H.323 connections from unknown devices.B. Cisco Unified Communications Manager ignores incoming H.323 connections from unknown devices.C. Cisco Unified Communications Manager rejects incoming H.323 connections from unknown devices by

sending an H.225 reject.D. Cisco Unified Communications Manager rejects incoming H.323 connections from unknown devices by

sending an H.225 disconnect.E. Cisco Unified Communications Manager rejects incoming H.323 connections from unknown devices by

closing the TCP socket.



QUESTION 9What is the default method of handling an H.323 connection from unknown devices on a Cisco IOS H.323gateway?

A. A Cisco IOS H.323 gateway accepts incoming H.323 connections from unknown devices.B. A Cisco IOS H.323 gateway ignores incoming H.323 connections from unknown devices.C. A Cisco IOS H.323 gateway rejects incoming H.323 connections from unknown devices by sending an

H.225 reject.D. A Cisco IOS H.323 gateway rejects incoming H.323 connections from unknown devices by sending an

H.225 disconnect.E. A Cisco IOS H.323 gateway rejects incoming H.323 connections from unknown devices by closing the TCP

socket.



QUESTION 10An H.225 call setup arrives at Cisco Unified Communications Manager for a directory number on an IP phonethat is engaged in an active conversation. If call waiting is disabled for this directory number and none of theCall Forward settings are defined, which H.225 disconnect reason code will be sent to the originating H.323gateway?

A. No Route To DestinationB. Normal Call ClearingC. Subscriber AbsentD. User BusyE. Network Busy




QUESTION 11In which two circumstances would Cisco Unified Communications Manager accept inbound H.323 calls fromunknown IP hosts? (Choose two.)

A. when inbound H.323 calls are routed via gatekeeper-controlled trunksB. when inbound calls are routed via intercluster trunksC. after administrators have changed the Cisco Unified Communications Manager clusterwide service

parameter of "Accept Unknown TCP connection" to trueD. when inbound H.323 calls are routed via non-gatekeeper-controlled trunksE. when inbound calls are routed using H.323 fast startF. after administrators have changed the Cisco Unified Communications Manager clusterwide service

parameter of "Unknown Caller ID Flag" to true



QUESTION 12The Cisco UMR feature allows Cisco Unity to take outside caller messages while their Exchange Server isunavailable. Which two statements about Cisco UMR are incorrect? (Choose two.)

A. If the Cisco Unity primary Exchange Server goes offline, all subscribers hear the UMR conversation.B. Cisco Unity messages, deposited while the Message Store is down, will have different time stamps after the

Message Store returns to service and handles the message delivery.C. When Cisco Unity moves messages from Cisco UMR to the Exchange Server, all messages appear as new

even if they were listened to using the UMR conversation, thus also triggering MWIs.D. Cisco Unity does not light MWIs for messages that arrived during an outage and are in Cisco UMR.E. The Cisco UMR messages that Cisco Unity handled during an Exchange outage are stored in the local

directory at "C:\Commserver\UnityMTA". This path is hardcoded and cannot be changed after the CiscoUnity installation.

F. During an Exchange outage, messages to the unaddressed message distribution lists appear in Cisco UMRand can be accessed by all members of the list.

Correct Answer: EFSection: (none)Explanation


QUESTION 13Cisco Unity extends a number of schema object classes in Microsoft Active Directory during the schemaextension process. Which three object classes are extended by the Cisco Unity schema extension process?(Choose three.)

A. userB. computerC. domainD. organizational unitE. groupF. contact

Correct Answer: AEFSection: (none)Explanation


QUESTION 14Refer to the exhibit. Using information that is provided in the Cisco IOS gatekeeper configuration and the showgatekeeper endpoint output, how will the gatekeeper route the call when it receives an ARQ with a callednumber of 1000?

A. The call will be extended to the device with the H.323 ID of "cucm".B. The call will be extended to the device with the H.323 ID of "cme".C. The information that is provided is insufficient to answer the question. The output of show gatekeeper gw-

type-prefix is needed to determine the gateway selection decision of the gatekeeper.D. The call will be rejected by the gatekeeper.E. The information that is provided is insufficient to answer the question. The output of show gatekeeper zone

status for the bandwidth consumption level is needed to determine if the gatekeeper will admit the call.



QUESTION 15Refer to the exhibit. What will be experienced by a PSTN caller when calling into this T1 PRI circuit?

A. The caller will hear a continuous ringback tone.B. The caller will hear a dial tone.C. The caller will hear a fast-busy tone.D. The caller will hear a slow-busy tone.E. The caller will not hear anything.



QUESTION 16Which set of SIP headers is mandatory in SIP requests?

A. Call-ID, Contact, User-Agent, RSeq, SDPB. Allow, Supported, Via, From, To, CSeqC. Via, From, To, Call-ID, CSeq, ContactD. Content-Type, Content-Length, Session-Expires, Via, FromE. Req URI, From, Via, To, CSeq



QUESTION 17Which statement regarding SIP requests or responses is correct?

A. SIP requests always expire after 120 seconds; this is known as the J-Timer in SIP RFC.B. Secure SIP requests using TLS cannot be interworked to non-TLS networks.C. SIP responses are always sent to the IP or FQDN in the "Via" header of an incoming request.

D. The "Max-Forwards" header value is incremented as it passes through each SIP hop.E. Midcall SIP requests are always sent to the IP or FQDN in the "Contact" header of an incoming request.



QUESTION 18Which statement about the offer/answer model of SDP is correct?

A. Offer/answer cannot be considered complete when it happens in an INVITE/18x exchange.B. PRACK message must not carry SDP, or else offer/answer will not work.C. Offer must be included in the initial INVITE; otherwise, offer/answer cannot complete.D. It is best to start a call without an offer and wait for an answer.E. ACK message can carry the SDP answer.



QUESTION 19Which two mechanisms can be used to detect SIP calls that are hung or stuck in an incomplete state? (Choosetwo.)

A. SDP time stamps and version numberB. PRACK (RSeq)C. session timerD. periodic hold/resumeE. OOD ReferF. RTP and RTCP inactivity monitoring



QUESTION 20Which statement correctly describes symmetric signaling in SIP?

A. SIP devices use the same listening port for all incoming SIP messages.B. SIP devices send and receive SIP messages at the same time.C. SIP devices send SIP traffic to the same IP address and port number of an upstream element.D. SIP devices use the same source port for SIP messages.E. SIP devices use the same port number for sending and receiving SIP messages.

Correct Answer: E

Section: (none)Explanation


QUESTION 21Which SCCP message is used to instruct to an SCCP IP phone the remote IP address and port number tosend RTP packets?

A. Station IP Port messageB. Station Open Receive Channel messageC. Station Start Media Transmission messageD. Station Call Information messageE. Station Open Logical Channel message



QUESTION 22An IP phone user just answered an incoming call by lifting the handset. Assuming that the IP phone usesSCCP, which SCCP message will Cisco Unified Communications Manager transmit to this called IP phoneimmediately after receiving notification about the off-hook event?

A. Station Media Port List messageB. Station Set Ringer messageC. Station Stop Tone messageD. Station Start Media Transmission messageE. Station Open Receive Channel message



QUESTION 23Which SCCP message is used by an IP phone to inform Cisco Unified Communications Manager about the IPaddress and port number to be used for an incoming RTP stream?

A. Station Capability Response messageB. Station IP Port messageC. Station Open Receive Channel ACK messageD. Station Media Reception ACK messageE. Station Start Media Transmission message



QUESTION 24When an IP phone that is using SCCP places an active call on hold, which SCCP message will be transmittedfrom the phone to Cisco Unified Communications Manager?

A. Station On Hold messageB. Station Keypad Button messageC. Station Close Receive Channel messageD. Station Stop Media Transmission messageE. Station Softkey Event message



QUESTION 25What is the proper Cisco IOS CLI command to configure an analog FXS port to be controlled by Cisco UnifiedCommunications Manager using SCCP?

A. dial-peer voice 1 potsport 1/0service skinny

B. dial-peer voice 1 potsport 1/0service sccp

C. dial-peer voice 1 potsport 1/0service stcapp

D. dial-peer voice 1 potsport 1/0service sccpapp

E. dial-peer voice 1 potsport 1/0application sccp



QUESTION 26Refer to the exhibit. Listed in the exhibit are five attributes that a Cisco IOS router uses to select an inbound dialpeer. Which attribute order, from highest to lowest priority, is used by a Cisco IOS router for inbound dial-peermatching?

A. II, I, III, V, IVB. III, I, II, V, IVC. III, II, I, V, IVD. II, III, I, V, IVE. V, III, II, I, IVF. V, II, III, I, IV



QUESTION 27Which two attributes are not used by a Cisco IOS router in the inbound dial-peer selection process? (Choosetwo.)

A. default dial-peer 0B. called number with the destination-pattern command of each dial peerC. calling number with the destination-pattern command of each dial peerD. calling number with the answer-address command of each dial peerE. called number with the incoming called-number command of each dial peerF. called number with the answer-address command of each dial peerG. voice port that is associated with an incoming call

Correct Answer: BFSection: (none)Explanation


QUESTION 28Refer to the exhibit. When an inbound call with a calling number of 1001 and a called number of 2112 arrives ata Cisco IOS router with these dial peers, what is the correct order of dial-peer matching, from highest to lowestpriority?

A. II, III, I, IVB. II, IV, III, IC. III, IV, II, ID. III, II, IV, IE. II, III, IV, I



QUESTION 29Refer to the exhibit. When an outbound call with a calling number of 2112 and a called number of 1001 isplaced through a Cisco IOS router with these dial peers, what is the correct order of dial-peer matching, fromhighest to lowest priority?

A. I, II, III, IVB. II, I, III, IVC. II, I, IV, IIID. I, II, IV, IIIE. II, IV, I, III



QUESTION 30What is the default DTMF relay for Cisco Unity Express when integrated via SIP?

A. RTP-NTEB. SIP NotifyC. SIP INFOD. in-band audioE. SIP Subscribe/Notify



QUESTION 31Which Cisco IOS command and configuration mode can be used to force a Cisco IOS voice gateway to useTCP as the transport protocol for SIP?

A. router(config)#sip transport tcpB. router(conf-voi-serv)#no sip transport udp

C. router(conf-serv-sip)#no transport udpD. router(conf-serv-sip)#transport tcpE. router(config-sip-ua)#no transport udp



QUESTION 32Refer to the exhibit. The exhibit shows how MOH Server A and MOH Server B are associated with Phone Aand Phone B. If Phone A presses the Hold softkey during an active call with Phone B using the G.711 mu-lawcodec, which two statements are correct? (Choose two.)

A. MOH Server A will be used to play MOH toward Phone B.B. MOH Server B will be used to play MOH toward Phone B.C. Phone B will continue using G.711 as the codec to receive MOH.D. Phone B will use G.729 as the codec to receive MOH by default.E. Phone B will renegotiate the codec with the selected MOH server based on the region settings of both

parties.

Correct Answer: BESection: (none)Explanation


QUESTION 33When calls are placed by certain Cisco Unified Communications Manager supplementary services, the LocalRoute Group feature will be bypassed. Which of these does not belong to the supplementary services?

A. Call BackB. Call ForwardC. Message Waiting IndicatorD. Mobility Follow MeE. Path Replacement



QUESTION 34Phone A, Phone B, and Phone C are configured to be in Device Pool A, Device Pool B, and Device Pool C,respectively. The Local Route Group feature was configured on Cisco Unified Communications Manager foreach device pool. Phone B has set CFA to Phone C; Phone C has set CFNA to a PSTN number. When PhoneA calls Phone B and if Phone C does not answer, which local route group will be used to route the call?

A. The local route group that is configured for the Phone A device pool will be used.B. The local route group that is configured for the Phone B device pool will be used.C. The local route group that is configured for the Phone C device pool will be used.D. All local route groups will be bypassed.E. Cisco Unified Communications Manager will disallow the forwarded call because it might cause routing

loops.



QUESTION 35Refer to the exhibit. The exhibit shows the T.30 message exchanges that resulted in a single page fax callfailure. Which T.30 message sequence will result in a successful fax transmission?

A. PPS, EOP, PPR, PPS, EOP, NSF, DCNB. MPS, EOP, PPR, PPS, EOP, MCF, DCNC. PPS, EOP, RTP, PPS, EOP, NSF, DCND. PPS, EOP, PPR, PPS, EOP, MCF, DCNE. PPS, EOP, NSF, DCN



QUESTION 36Refer to the exhibit. The debug outputs that are shown in the exhibit were collected at the terminating Cisco

IOS gateway for a fax call that failed. Which two of these could be the failure reasons? (Choose two.)

A. The fax originated from a third-party fax gateway.B. The fax originated from a Cisco gateway that is configured with a protocol-based Cisco fax relay.C. The fax originated from a Cisco gateway that is configured with a protocol-based fax pass- through.D. The fax originated from a Cisco gateway that is configured with an NTE-based fax pass- through.E. The fax originated from a gateway that is configured with an NSE-based fax relay.



QUESTION 37Which MGCP message is used to indicate fax switchover in a call agent-controlled T.38 fax relay?

A. CRCXB. NSEC. NTED. NTFYE. MDCX



QUESTION 38Refer to the exhibit. The debug that is shown was captured on a Cisco Unified Communications ManagerExpress router with FXO ports connecting to the PSTN. All incoming calls from the PSTN are directed to an IPphone operator for further processing. The IP phone operator has reported that the calling number and nameare absent for all incoming PSTN calls. Which configuration will resolve this issue?

A.

B.

C.

D.



QUESTION 39Refer to the exhibit. Which two DTMF capabilities are advertised in this SIP INVITE message? (Choose two.)

A. in-band voiceB. RTP-NTEC. SIP KPML

D. SIP NotifyE. Cisco RTPF. RTP-NSE



QUESTION 40Refer to the exhibit. Which three header fields do not change for the duration of this call using SIP? (Choosethree.)

A. From tagB. To tagC. Contact:D. transaction ID in the ViheaderE. request URIF. Call-ID:

Correct Answer: ABFSection: (none)Explanation


QUESTION 41Which two Cisco Unified Contact Center Express system components do not support integration redundancy?(Choose two.)

A. CTI portsB. AXL serviceC. Cisco Unified CM Telephony triggerD. CSQE. dialog groupsF. HTTP trigger

Correct Answer: DFSection: (none)Explanation


QUESTION 42Which three statements about the Outbound Dialer solution on Cisco Unified Contact Center Express arecorrect? (Choose three.)

A. The Outbound Dialer can make a call as long as the CTI port is available.B. In a Cisco Unified Contact Center Express high-availability system, the Outbound Dialer would not be

functional if one of the database nodes is down.C. When the Outbound Dialer makes a call to an invalid number, the system disconnects the call automatically

and will not involve any agent.D. The Outbound Dialer cannot use the Cisco IP Phone Agent to make calls.E. When the Outbound Dialer selects an agent to take a call, the agent will be given a choice whether to

accept the call.

Correct Answer: BDESection: (none)Explanation


QUESTION 43You have discovered that the Cisco Unified CM Telephony subsystem is in "PARTIAL_SERVICE" on a CiscoUnified Contact Center Express server. Which two misconfigurations could lead to this service state? (Choosetwo.)

A. The Cisco Unified Communications Manager JTAPI user has invalid login credentials.B. Not all CTI ports and CTI route points are associated with the Cisco Unified Communications Manager

JTAPI user.C. The hostname/IP address for Cisco Unified Communications Manager is incorrect.D. Not all agent phones are associated with the Cisco Unified Communications Manager JTAPI user.E. An invalid Cisco Unified Contact Center Express script is used by one of the applications.



QUESTION 44After logging into Cisco Agent Desktop, a Cisco Unified Contact Center Express agent could not go into readystate. Which two reasons could lead to this failure? (Choose two.)

A. The agent has not been assigned to any CSQ.B. The agent IP phone lost network connectivity.C. The agent has entered incorrect login credentials.D. The agent supervisor has not logged in.E. The agent IP phone has not been associated with the agent user in Cisco Unified Communications

Manager.



QUESTION 45Which of these best describes packetization delay in a VoIP network?

A. the time that is taken by the DSP to compress a block of PCM samplesB. the time that is taken by the compression algorithm to correctly process sample block NC. the time that is taken to fill a packet payload with encoded/compressed speechD. the time that is required to clock a voice frame onto the network interfaceE. the time that is taken to queue a voice frame for transmission on the network connection



QUESTION 46Which of these best describes encoder delay in a VoIP network?

A. the time that is taken by the compression algorithm to correctly process sample block NB. the time that is taken by the DSP to compress a block of PCM samplesC. the time that is taken to fill a packet payload with encoded/compressed speechD. the time that is required to clock a voice frame onto the network interfaceE. the time that is taken to queue a voice frame for transmission on the network connection



QUESTION 47

Which delay in a VoIP network is also known as accumulation delay?

A. coder delayB. network switching delayC. queuing delayD. packetization delayE. dejitter delay



QUESTION 48Which statement about coder delay in a VoIP network is correct?

A. Coder delay is the time that is taken to fill a packet payload with encoded/compressed speech.B. Coder delay is also known as algorithmic delay.C. Coder delay transforms a variable delay into a fixed delay.D. Coder delay varies with the voice coder that is used and the processor speed.E. Coder delay compensates for network switching delay.



QUESTION 49Which Cisco IOS command is used to define the size of the jitter buffer on Cisco IOS VoIP gateways?

A. jitter-bufferB. expect-factorC. acc-qosD. playout-delayE. dejitter-buffer



QUESTION 50Which three Cisco IOS commands can be used to verify configured playout delay values on Cisco VoIPgateways? (Choose three.)

A. show voice call summaryB. show call active voiceC. show dial-peer voice tag number for dial peer

D. show voice port voice interface numberE. show voice dsp detailF. show voice accounting method

Correct Answer: BCDSection: (none)Explanation


Exam C

QUESTION 1What are two advantages of multicast technologies? (Choose two.)

A. Denial of service attacks in the network are prevented.B. They eliminate multipoint applications.C. They reduce traffic by delivering a separate stream of information to each corporate recipient or home

environment, which reduces bandwidth.D. They control network traffic and reduce server and CPU load.E. They eliminate traffic redundancy.

Correct Answer: DESection: (none)Explanation


QUESTION 2Which two descriptions apply to the Calling Search Space function in Cisco Unified Communications Manager?(Choose two.)

A. It defines which numbers are available for a device to call.B. It provides a group of dial patterns to look through when making a call.C. Within a partition, each CSS has a directory number.D. It defines route patterns and directory numbers from which calls can be received.E. It defines the search for directory numbers in assigned partitions according to dial patterns.



QUESTION 3Which two statements apply to the partitions function in Cisco Unified Communications Manager? (Choosetwo.)

A. When a directory number or route pattern is placed into a certain partition, this creates a rule for who cancall that device or route list.

B. A partition is a logical grouping of directory numbers and route patterns that have similar reachabilitycharacteristics.

C. Calling Search Spaces are assigned to partitions.D. A directory number may appear in only one partition.E. Within the partition, each CSS has a directory number.

Correct Answer: ABSection: (none)Explanation


QUESTION 4Which three options are valid SCCP call states sent to an IP phone?

A. Ring OffB. On HookC. Call TransmitD. ConnectedE. DisconnectedF. In Use Remotely

Correct Answer: BDFSection: (none)Explanation


QUESTION 5Which three statements are true about Cisco Discovery Protocol? (Choose three.)

A. It is an excellent tool for displaying the interface status on switches.B. It works on top of the network layer and data link level.C. It uses a multicast packet with a destination MAC address of 01-00-CC-CC-CC.D. The platform TLV (TLV type 0x0006) contains an ASCII character string that describes the hardware

platform of the device.E. You can use the CDP timer feature to change update times. The default is 60 seconds.F. It uses a broadcast packet with a destination MAC address of 01-00-CC-CC-CC.



QUESTION 6Which two of the following are functions of DHCP snooping? (Choose two.)

A. relies on already discovered trusted and untrusted portsB. dynamic ARP inspectionC. defines trusted and untrusted portsD. uses existing binding tablesE. builds a binding tableF. automatically builds ACLs



QUESTION 7Refer to the exhibit. Traffic flows from the IP phone that is connected to SW1 to the IP phone on SW2. If thetrust boundary has been extended to the IP phone on SW1, in what two places will traffic be marked and

classified so that the proper QoS settings may be carried through the network? (Choose two.)

A. IP phone attached to SW1B. SW1 ingress portC. R1 ingress portD. SW1 egress portE. R1 egress port



QUESTION 8Refer to the exhibit. Which gatekeeper mechanism prevents the gatekeeper from using all the resources oneither gateway 1 or gateway 2 when sending calls to zones SE and NW?

A. bandwidth remoteB. resource availability indicatorC. bandwidth totalD. bandwidth zoneE. lrq immediate advanceF. ras timeout brq



QUESTION 9When implementing a Cisco Unified Communications Manager solution over an MPLS WAN, which two rulesmust be observed to prevent overrunning the priority queue? (Choose two.)

A. RSVP will transparently pass application IDs from the customer network across the MPLS WAN.B. The media streams must be the same size in both directions.C. Only the connection to the MPLS WAN where the Cisco Unified Communications Manager resides must be

enabled as a CE device.D. The media has to be symmetrically routed.E. If the CE is under corporate control, it may support either topology-aware or measurement- based CAC.



QUESTION 10How is fax pass-through traffic treated over IP WAN connections that use the G.729 codec?

A. The fax traffic is demodulated and sent with VAD and echo chancellor disabled.B. When the TGW detects the CED tone from the fax machine that has been contacted, the TGW changes to

the G.711 codec with echo chancellor and VAD disabled.C. When the OGW detects the CED tone from the fax machine that is making the call, the OGW is informed

by the contacted device of the Cisco NSF features and switches to the G.711 codec with VAD disabled.D. The contacting fax machine sends a TCF message to the contacted fax machine and waits for a CFR

message. When the CFR message is received, the fax tones sent by the contacting fax machine cause theOGW to send an NSF message to the TGW, instructing it to switch to the 711 codec with echo chancellorand VAD disabled.



QUESTION 11Refer to the exhibit. How many simultaneous G.729 calls can be established between sites SJ and RTP?

A. 4B. 5C. 6D. 8E. 12



QUESTION 12Company Alpha has a central office and a branch office that utilize a central call processing toplogy. Callsbetween the two sites are using the G.729 codec; calls within each site are using the G.711 codec. Toconference an existing call between two phones at the central site with a phone at the remote office, which two

of the following are possible solutions? (Choose two.)

A. a software conference bridge that is configured in Cisco Unified Communications ManagerB. a software conference bridge that is configured in Cisco Unified Communications Manager and a HW

transcoderC. a hardware conference bridgeD. a hardware transcoder and a hardware conference bridgeE. No extra configurations required--phones automatically negotiate using the lowest common denominator

codec (G.729)



QUESTION 13Refer to the exhibit. You have been asked to edit the sample auto attendant script so that callers are promptedto press 1 for sales, 2 for service, or 3 for the directory. If callers select 3, they should hear the existing menuchoices to dial by extension, dial by name, or transfer to the operator. What steps can you take to create thisnested menu?

A. Drag a new Menu step from the palette and drop it on the Start step. Drag the existing Menu step and drop

it on Output 3 of the new Menu.B. Drag a new Menu step from the palette and drop it on the existing Menu step. This will make the existing

Menu subordinate to the new Menu.C. Drag a new Menu step from the palette and drop it on the existing Menu step. Drag the existing Menu step

and drop it on Output 3 of the new Menu.D. Delete the existing Menu. Drag a new Menu step from the palette and drop it on the Set prefixPrompt=P[]

step. Recreate the existing directory menu as the third option of the new Menu step.



QUESTION 14Which two of these are possible reasons why a JTAPI subsystem might have the status PARTIAL_SERVICE?(Choose two.)

A. Cisco Unified Contact Center is not able to resolve the host name of Cisco Unified CommunicationsManager.

B. A referenced CTI Route Point is not associated with the JTAPI user.C. The JTAPI user password is not correct.D. There is an error in one of the scripts being loaded.E. The CTI Manager service is not running on Cisco Unified Communications Manager.



QUESTION 15Which three of these are mandatory sub-commands of the call-manager-fallback command and will help an IPphone register to an IOS router in SRST mode? (Choose three.)

A. access-codeB. dialplan-patternC. ip source-addressD. keepaliveE. max-dnF. max-ephones

Correct Answer: CEFSection: (none)Explanation



QUESTION 16Refer to the exhibit. You are debugging a problem on a SIP network and have run the debug ccsip messagescommand. One of the messages returned is shown in the exhibit. What information will the server return to thecaller?

A. the acceptable media typeB. a list of acceptable media typesC. a list of acceptable formatsD. a correct directory numberE. an acceptable language code



QUESTION 17Which type of SIP responses would indicate that a server encountered an error in attempting to complete a SIPrequest?

A. 1xxB. 3xxC. 4xxD. 5xxE. 6xx



QUESTION 18To hide its identity when initiating calls, SIP Phone B requests that Server B place its calls for it. What kind ofdevice is Server B?

A. proxyB. redirectC. registrarD. user agent clientE. user agent server



QUESTION 19Which of the following three messages could be sent by the UAC in response to the 180 Ringing? (Choosethree.)

A. PRACKB. ACKC. BYED. CANCELE. INVITE

Correct Answer: ABDSection: (none)Explanation


QUESTION 20In a VoIP deployment, which two protocols satisfy the following three requirements? (Choose two.)

Requirement 1: the protocol has a mechanism for a centralized dial-planRequirement 2: the endpoints are considered to be unintelligentRequirement 3: the protocol is text-based

A. SIPB. H.323C. MGCPD. SCCP

Correct Answer: CDSection: (none)Explanation


QUESTION 21When implementing PRI backhaul for an MGCP gateway and Cisco Unified Communications Manager, theQ.921 data-link protocol is terminated on which device?

A. Cisco Unified Communications ManagerB. MGCP gatewayC. signaling link terminalD. the IP end device, such as an IP phone



QUESTION 22What occurs if the system clocks are not synchronized between the sender and receiver of an RTP stream?

A. Packets can be placed in sequence but jitter cannot be compensated for.B. Packets cannot be reordered, because sequence and jitter cannot be compensated for.C. Jitter can be compensated for, but packets cannot be reordered if they arrive out of sequence.D. Packets may be reordered and jitter may be compensated for, because the timestamp is not related to the

system time.E. When the RTP stream is opened, the sender and receiver synchronize their clocks before the stream

commences so that packet sequencing and dejitter will function correctly.



QUESTION 23On which gateway or gatekeeper is the IOS command call-rsvp-sync resv-timer 10 used to set the timer?

A. originating VoIP gateway for completing RSVP reservation setups in 10 secondsB. originating and terminating VoIP gateway for completing RSVP reservation setups in 10 secondsC. terminating VoIP gateway for completing RSVP reservation setups in 10 secondsD. VoIP gatekeeper for completing RSVP reservation setups in 10 seconds



QUESTION 24If the bandwidth total default 64 command is configured in a gatekeeper, then what is true of that gatekeeper?

A. it will admit up to 64 calls, regardless of codec usedB. it will not admit any calls because all calls initially account of 128 kb/sC. it will admit a minimum of four calls using the G.729 codecD. it will admit up to four calls using the G.729 codecE. it will admit a G.711 call in one direction only, since 64 is half of 128 kb/s



QUESTION 25If enabled, the RSVP for LLQ feature will assign which two types of flows to the priority queue? (Choose two.)

A. all RSVP bandwidth requestsB. voice flows generated from Cisco IOS applicationsC. voice flows generated from third-party applications, such as Microsoft NetMeetingD. all traffic marked DSCP EFE. all traffic marked CoS 5



QUESTION 26Which of these features are supported in RSVP Support for LLQ? (Choose three.)

A. LLQ Support on TunnelsB. Guaranteed Quality of ServiceC. Reserve resources for Low Latency and bandwidth guaranteesD. LLQ on Frame Relay and ATM PVCsE. Controlled-Load Network Element Service

Correct Answer: BCESection: (none)Explanation


QUESTION 27Users are complaining that the music on hold marketing files for this month are not being played when usersare placed on hold. Which three of these do you need to verify? (Choose three.)

A. the IP voice media streaming application has been stopped and restartedB. a new directory has been created for the new media filesC. users have selected the correct MoH files for customer callsD. the new music files are in the correct format to be used with Cisco Unified Communications ManagerE. the location of the new music files is what the MoH server expects



QUESTION 28Which of these statements correctly describes the logic for selecting MoH servers and MoH audio streams?

A. The audio stream and audio server used will be selected according to the configuration of the phone beingplaced on hold.

B. The audio stream and audio server used will be selected according to the configuration of the phone whichis being used to place a caller on hold.

C. The audio stream will be selected according to the configuration of the phone which is being used to place acaller on hold, and the audio server used will be selected according to the configuration of the phone beingplaced on hold.

D. The audio stream will be selected according to the configuration of the phone being placed on hold and theaudio server used will be selected according to the configuration of the phone which is being used to placea caller on hold.



QUESTION 29Which two conditions will result in an H.323 gatekeeper receiving an ARQ from a registered H.323 endpoint?(Choose two.)

A. A remote zone endpoint initiates a call.B. A local zone endpoint requests permission to admit an incoming call.C. A remote zone endpoint sends keepalive to ensure registration continuity.D. A remote zone gatekeeper initiates a call.E. A local zone endpoint initiates a call.F. A local zone endpoint sends keepalive to ensure registration continuity.



QUESTION 30Two H.323 gateways are engaged in an active call. How many RTP and RTCP packet streams exist betweenthese two gateways?

A. 2B. 3C. 4D. 5E. 6



QUESTION 31On a Cisco IOS MGCP gateway that is registered to Cisco Unified Communications Manager, which MGCPmessage is initiated by the gateway?

A. RQNTB. NTFYC. EPCFD. CRCXE. SETUP



QUESTION 32On a Cisco IOS MGCP gateway that is registered to Cisco Unified Communications Manager, which fourMGCP messages are initiated by Cisco Unified Communications Manager? (Choose four.)

A. AUEPB. MDCXC. RQNTD. NTFYE. RSIPF. CRCX

Correct Answer: ABCFSection: (none)

Explanation


QUESTION 33On a Cisco IOS MGCP gateway that is registered to Cisco Unified Communications Manager, which MGCPmessage could be initiated by either Cisco Unified Communications Manager or the gateway?

A. CRCXB. RQNTC. DLCXD. AUEPE. RSIP



QUESTION 34Refer to the exhibit. What is the maximum number of inbound calls to 2001 before a Cisco UnifiedCommunications Manager Express system returns a user busy tone to any additional calls?

A. 3B. 4C. 5D. 6E. 7



QUESTION 35Refer to the exhibit. What is the maximum number of inbound calls to ephone 1 before a Cisco UnifiedCommunications Manager Express system returns a user busy tone to any additional calls?

A. 3B. 4C. 5D. 6E. 7



QUESTION 36Refer to the exhibit. What is the maximum number of calls that are supported on ephone 2?

A. 3B. 4C. 5

D. 6E. 8



QUESTION 37Refer to the exhibit. What is the maximum number of inbound calls to 2001 before a Cisco UnifiedCommunications Manager Express system returns a user busy tone to any additional calls?

A. 4B. 5C. 6D. 7E. 8



QUESTION 38Which two analog voice interfaces support ground-start? (Choose two.)

A. FXSB. E&M Type IC. E&M Type IID. E&M Type IVE. FXO



QUESTION 39Which signaling method cannot solve the FXO disconnect problem?

A. power denialB. tone-based supervisory disconnectC. pulse dialD. ground-start signalingE. battery reversal



QUESTION 40Which three signaling types are not used by analog E&M circuits as start dial supervision protocols? (Choosethree.)

A. delay dialB. wink-startC. ground-startD. wink-start Feature Group DE. immediate-startF. pulse dial

Correct Answer: CDFSection: (none)Explanation


QUESTION 41Which three are valid T1 CAS types? (Choose three.)

A. E&M signalingB. semicompelled signalingC. loop-start signalingD. line signalingE. Group 1 signalingF. ground-start signaling

Correct Answer: ACFSection: (none)Explanation


QUESTION 42Which R2 signaling element passes address information such as calling- and called-party numbers?

A. pulse signalingB. delay dial signalingC. line signalingD. interregister signalingE. out-of-band signaling



QUESTION 43How many frames are contained in one multiframe within an SF format?

A. 4B. 8C. 15D. 16E. 30F. 32



QUESTION 44How many channels on a voice E1 circuit are used to carry PCM-encoded voice traffic?

A. 16B. 28C. 29D. 30E. 31



QUESTION 45According to the IEEE 802.3af PoE standard, what is the maximum power (in watts) that is delivered to apower-consuming device?

A. 6.3

B. 14.5C. 15.4D. 20E. 22.5F. 25.4



QUESTION 46What is the complete name of LLDP-MED, an enhancement to the vendor-neutral LLDP that is supported onCisco switches?

A. Link Layer Discovery Protocol-Media Endpoint DiscoveryB. Link Layer Discovery Protocol-Media Enhancement DeliveryC. Link Layer Discovery Protocol-Media Enhancement DiscoveryD. Link Layer Discovery Protocol-Multiple Enhancement DeliveryE. Link Layer Discovery Protocol-Multiple Endpoint Discovery



QUESTION 47Which of these is not a valid switchback method for SCCP hardware conference bridges?

A. immediateB. neverC. gracefulD. guardE. uptime



QUESTION 48Which two are valid switchover methods for SCCP hardware conference bridges? (Choose two.)

A. immediateB. guardC. uptime delayD. schedule timeE. graceful

F. never



QUESTION 49What is the default switchback method for an SCCP hardware transcoder when a higher-priority Cisco UnifiedCommunications Manager becomes available again?

A. gracefulB. immediateC. uptimeD. neverE. guard



QUESTION 50Which telephony signaling type cannot be configured for a Cisco IOS MGCP gateway on Cisco UnifiedCommunications Manager?

A. T1 PRIB. analog FXOC. analog E&MD. T1 CAS E&M delay dialE. ISDN BRI



Exam D

QUESTION 1Which two codecs provide built-in VAD? (Choose two.)

A. G.711 mu-lawB. G.722-64KC. G.723.1 Annex AD. G.726E. G.729F. G.729 Annex B



QUESTION 2Which statement about the G.729 codec is correct?

A. G.729 and G.729A are both high-complexity codecs.B. G.729A and G.729B both provide built-in VAD.C. G.729 is a low-complexity codec, while G.729A is a high-complexity codec.D. G.729 is a high-complexity codec, while G.729A is a medium-complexity codec.E. G.729 is a low-complexity codec, while G.729A is a medium-complexity codec.



QUESTION 3Which three codecs are considered to have medium complexity on Cisco IOS voice gateways? (Choose three.)

A. G.711 a-lawB. G.711 mu-lawC. G.723D. G.728E. G.729F. G.729 Annex A with Annex B

Correct Answer: ABFSection: (none)Explanation


QUESTION 4Which three codecs are considered to have high complexity on Cisco IOS voice gateways? (Choose three.)

A. G.711 a-lawB. G.711 mu-lawC. G.723D. G.728E. G.729F. G.729 Annex B

Correct Answer: CDFSection: (none)Explanation


QUESTION 5Which statement about the G.729 codec is correct?

A. G.729 Annex A is a high-complexity codec.B. G.729 Annex A and G.729 do not interoperate with each other.C. G.729 Annex A with Annex B is a pre-IETF-standard format.D. G.729 Annex A with Annex B and G.729 Annex B can interoperate with each other only through a

transcoder.E. The Cisco IOS configuration option of "g729r8" uses G.729 Annex A when medium complexity is defined on

the voice card.



QUESTION 6On a Cisco IOS MGCP PRI gateway, what is the maximum configurable length of time for a scheduledswitchback to a higher-priority Cisco Unified Communications Manager?

A. 6 hoursB. 12 hoursC. 18 hoursD. 24 hoursE. 48 hours



QUESTION 7Which of these is an invalid switchback method for a Cisco IOS MGCP PRI gateway in case a higher-priorityCisco Unified Communications Manager returns to active service?

A. guardB. graceful

C. immediateD. schedule timeE. uptime delay



QUESTION 8What is the default switchback method for a Cisco IOS MGCP PRI gateway when a higher-priority CiscoUnified Communications Manager becomes available again?

A. gracefulB. immediateC. uptime delayD. neverE. schedule time



QUESTION 9Which statement about the Media Resource Group on Cisco Unified Communications Manager is correct?

A. Different types of media resources cannot be grouped into the same Media Resource Group.B. A Media Resource Group contains a prioritized list of media resources.C. The default Media Resource Group is defined in the service parameters of Cisco Unified Communications

Manager.D. Once a media resource is associated with a Media Resource Group, it is no longer eligible to be associated

with another Media Resource Group.E. The Media Resource Group configuration page allows administrators to choose whether to use multicast for

MOH audio.



QUESTION 10Which statement about MRGL on Cisco Unified Communications Manager is incorrect?

A. MRGL can be assigned to devices at the device level, device pool level, or both.B. MRGL contains a prioritized list of Media Resource Groups.C. Media resources that are not contained in any Media Resource Groups are not used by MRGL.D. MRGL can contain a single Media Resource Group.E. When a call is placed on hold, the MRGL of the device that put the call on hold determines which MOH

server is used to play music to the held device.



QUESTION 11When an H.225 call setup arrives at Cisco Unified Communications Manager for an IP phone directory numberwith a partition that is not reachable by the H.323 gateway calling search space, which H.225 disconnect reasoncode will be sent to the originating H.323 gateway?

A. No Route To DestinationB. Unallocated (Unassigned) NumberC. Number UnreachableD. Number Available But Out of ReachE. Network Busy



QUESTION 12When a call arrives from the PSTN on a Cisco IOS MGCP PRI gateway that is registered to Cisco UnifiedCommunications Manager, destined to an IP phone directory number with a partition that is not reachable bythe MGCP gateway calling search space, which event will take place?

A. Cisco Unified Communications Manager will send the call to the Call Forward Busy destination that isconfigured on the IP phone.

B. Cisco Unified Communications Manager will disconnect the call with an MGCP DLCX message.C. Cisco Unified Communications Manager will disconnect the call with a Q.931 cause of "No Route To

Destination".D. Cisco Unified Communications Manager will disconnect the call with a Q.931 cause of "Unallocated

(Unassigned) Number".E. Cisco Unified Communications Manager will disconnect the call with a cause code of 420, which means

"Bad Extension".



QUESTION 13A call arrives from the PSTN on a Cisco IOS MGCP PRI gateway that is registered to Cisco UnifiedCommunications Manager, destined for a directory number on an IP phone that is engaged in an activeconversation. If call waiting is disabled for this directory number and none of the Call Forward settings aredefined, which event will take place?

A. Cisco Unified Communications Manager will disconnect the call with an MGCP RSIP message.

B. Cisco Unified Communications Manager will disconnect the call with an MGCP DLCX message with acause of "Busy".

C. Cisco Unified Communications Manager will disconnect the call with a Q.931 cause of "User Busy".D. Cisco Unified Communications Manager will disconnect the call with a Q.931 cause of "Temporary Failure".E. Cisco Unified Communications Manager will disconnect the call with a cause code of 486, which means

"Busy Here".



QUESTION 14How many bits in an 802.1Q tagged Ethernet frame are used for 802.1p priority?

A. 3B. 4C. 5D. 6



QUESTION 15Refer to the exhibit. In this 802.1Q tagged Ethernet frame, which block of bits, labeled A, B, C, and D, is usedas TPID?

A. AB. BC. CD. D



QUESTION 16

Refer to the exhibit. In this 802.1Q tagged Ethernet frame, which block of bits, labeled A, B, C, and D, is usedas VID?

A. AB. BC. CD. D



QUESTION 17Refer to the exhibit. In this IPv4 packet, which bits in the ToS byte are used for ECN?

A. bits 0, 1B. bits 0, 1, 2C. bits 2, 3, 4D. bits 5, 6, 7



QUESTION 18Refer to the exhibit. In this IPv4 packet, which bits in the ToS byte are used for DSCP?

A. bits 0 to 5

B. bits 2 to 7C. bits 3 to 7D. bits 5 to 7



QUESTION 19Refer to the exhibit. In this IPv4 packet, which bits in the ToS byte are used for IP precedence?

A. bits 0 to 2B. bits 2 to 4C. bits 4 to 7D. bits 5 to 7



QUESTION 20Cisco Unified Communications Manager generates different types of alarms to indicate system- or process-related problems. "Code Yellow" is one of these alarms. Which of these system or process exceptions willtrigger a Code Yellow alarm on Cisco Unified Communications Manager?

A. when a hard drive failsB. when there is a memory leakC. when the Cisco Unified Communications Manager application generates a core dumpD. when a database replication problem arisesE. when calls are throttled because of an unacceptably high delay in call handling



QUESTION 21Refer to the exhibit. The line that is shown in the exhibit appeared in the Cisco Unified CommunicationsManager trace for a SIP IP phone that deregisters frequently. What could be the reason for deregistration?

A. The phone was reset from the Cisco Unified Communications Manager Administration web page.B. The phone lost power momentarily and rebooted itself.C. Cisco Unified Communications Manager reset the TCP connection to the phone.D. The phone was restarted from the Cisco Unified Communications Manager Administration web page.E. The phone aborted the TCP connection.



QUESTION 22Which statement about the "Unknown Caller ID" service parameter in Cisco Unified Communications Managerconfiguration is true?

A. This parameter defines a numeric string to be displayed to the called party on inbound calls that arrived withno caller ID information.

B. This parameter designates a numeric string to be displayed to the called party for outbound calls withoutcaller ID information.

C. This parameter defines a numeric or a text string to be displayed to the called party for inbound calls thatarrived with no caller ID information.

D. This parameter designates a numeric or a text string to be displayed to the called party for outbound callswithout caller ID information.

E. This parameter defines a numeric string to be displayed to the called party on inbound and outbound callswith no caller ID information.



QUESTION 23Which two media resources are not required by Cisco Unified Communications Manager for outbound early-offer support on SIP trunks? (Choose two.)

A. annunciatorB. software-based MTP in Cisco IOS gatewaysC. hardware-based MTPs in Cisco IOS gatewaysD. software-based MTPs using the Cisco IP Voice Media Streaming Application on Cisco MCSE. Cisco Unified Border Element with H.323-to-SIP interworking enabled



QUESTION 24There are several methods to transport DTMF digits between SIP endpoints. Which three methods aresupported by Cisco Unified Communications Manager? (Choose three.)

A. Unsolicited NotifyB. INFOC. KPMLD. RFC 2833 in-band signal tone/eventE. Cisco RTP-NTEF. H.245 alphanumeric

Correct Answer: ACDSection: (none)Explanation


QUESTION 25According to the Cisco QoS SRND guide, cRTP is recommended on which link speed?

A. lower than or equal to 10 Mb/sB. lower than or equal to 384 kb/sC. lower than or equal to 1.544 Mb/sD. lower than or equal to 768 kb/sE. lower than or equal to 512 kb/s



QUESTION 26Which Cisco IOS CLI command can be used to identify the high jitter level of an RTP stream on a Cisco IOSvoice gateway?

A. show call active voice briefB. show voip rtp connectionsC. show voice dsp detailedD. show voice call summaryE. show policy-map interface



QUESTION 27According to RFC 3551, where default mappings between RTP payload type numbers and encodings aredefined, which RTP payload type corresponds to G.711 a-law encoding?

A. 0B. 1C. 8D. 13E. 18



QUESTION 28According to RFC 3551, where default mappings between RTP payload type numbers and encodings aredefined, which RTP payload type corresponds to encoded packets that are triggered by silence on a call withvoice activity detection?

A. 0B. 13C. 15D. 18



QUESTION 29Which version of MGCP is used on a Cisco IOS MGCP gateway that is registered to Cisco UnifiedCommunications Manager?

A. 0.0B. 0.1C. 1.0D. 1.1E. It varies between Cisco Unified Communications Manager versions.



QUESTION 30On a Cisco IOS MGCP gateway, which DTMF relay method uses MGCP NTFY messages to send digits toCisco Unified Communications Manager?

A. CiscoB. NSEC. NTE-CA

D. NTE-GWE. out-of-band



QUESTION 31Refer to the exhibit. This Cisco Unified Communications Manager trace shows a SIP message that is sent by aSIP Cisco Unified IP Phone 7965 to Cisco Unified Communications Manager. Which of these regarding thecontent of this SIP message is correct?

A. phone registration message to the primary Cisco Unified Communications ManagerB. keepalive message to the primary Cisco Unified Communications ManagerC. phone registration message to the secondary Cisco Unified Communications Manager during a server

failoverD. keepalive message to the secondary Cisco Unified Communications ManagerE. phone registration message to the primary Cisco Unified Communications Manager during fallback



QUESTION 32Refer to the exhibit. This Cisco Unified Communications Manager trace shows a SIP message that was sent bya SIP Cisco Unified IP Phone 7965 to Cisco Unified Communications Manager. Which of these about thecontent of this SIP message is correct?

A. phone registration message to the primary Cisco Unified Communications ManagerB. keepalive message to the primary Cisco Unified Communications ManagerC. phone registration message to the secondary Cisco Unified Communications Manager during a server

failoverD. keepalive message to the secondary Cisco Unified Communications ManagerE. phone registration message to the primary Cisco Unified Communications Manager during fallback



QUESTION 33A customer purchased 10,000 phone license units for a Cisco Unified Communications Manager cluster. Howmany phone license unit overdrafts are permitted in this Cisco Unified Communications Manager cluster?

A. 200B. 500C. 700D. 1000E. Phone license unit overdrafts are never permitted.



QUESTION 34Refer to the exhibit. The error alert that is shown in the exhibit is seen in the "Event Viewer--Application Log" onCisco Unified Presence. Which action will be performed by the Cisco LPM tool in response to the alert?

A. LPM will purge trace and core files until disk usage is below the configured low watermark.B. LPM will purge all trace files and core files.C. LPM will not do anything; administrators must manually remove excess files in the active partition.D. LPM will not do anything; administrators must manually remove excess files in the common partition.E. LPM will purge some of the trace and core files until 50 percent of the disk space is available.



QUESTION 35Refer to the exhibit. The log was captured for a Cisco Unified Presence client that is not able to perform deskphone control to a Cisco IP phone. Which two of these could be the potential causes that are revealed by thelog? (Choose two.)

A. The IP phone is not registered.B. The IP phone is not configured with "Allow Control of Device from CTI."C. The directory number of the IP phone is not configured with "Allow Control of Device from CTI."D. The Standard CTI Enabled group is not added to the Cisco Unified Presence user in Cisco Unified

Communications Manager.E. The CTI gateway profile is not added to the user application profile in Cisco Unified Presence.F. The Cisco CTIManager service is not running on Cisco Unified Communications Manager.



QUESTION 36Which network port is not used by the Cisco Unified Presence client?

A. TCP port 143B. TCP port 2000

C. TCP port 2748D. UDP port 69E. TCP port 443F. TCP port 389



QUESTION 37When using the Local Route Group feature in Cisco Unified Communications Manager, in which two levels canyou apply the called party transformation pattern? (Choose two.)

A. device poolB. gatewayC. route patternD. route groupE. route listF. service parameter

Correct Answer: ABSection: (none)Explanation


QUESTION 38Refer to the exhibit. Which dial peer will the Cisco IOS voice gateway match if an incoming call with a callingnumber of 100 and called number of 101 arrives at this T1 PRI port?

A. dial-peer voice 2B. dial-peer voice 3

C. dial-peer voice 5D. dial-peer voice 8E. dial-peer voice 0



QUESTION 39Refer to the exhibit. Which dial peer will the Cisco IOS voice gateway match if an incoming call with a callingnumber of 100 and called number of 101 arrives at this T1 PRI port?

A. dial-peer voice 2B. dial-peer voice 3C. dial-peer voice 5D. dial-peer voice 8E. dial-peer voice 0



QUESTION 40Refer to the exhibit. Which two statements about this debug message that was captured from a Cisco IOSH.323 gateway are correct? (Choose two.)

A. The calling-party number is 2000.B. If this gateway is able to accept the call, it should respond with an H.225 call proceeding message.C. If this gateway is able to accept the call, it should respond with an H.225 setup ACK message.D. If this gateway is able to accept the call, it should respond with an H.225 connect ACK message.E. The called-party number is 2000.F. Neither gateway is allowed to begin RTP transmission until the H.225 connect message is sent.



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