345673458%090-:; - geographic technologies group- gis for ......gtg developed a gis implementation...

Best Citizen Engagement

Esri Cornerstone Partner Recognition Award

• Esri’s Best Citizen Engagement• Esri’s Special Achievement in GIS

• URISA Best Web GIS• URISA Best Public Sector GIS

2017-2018 AWARDS

888.757.4222

[email protected]

www.geotg.com

Geographic Technologies Group GIS Consulting Services

Company Background | 1 GEOGRAPHIC TECHNOLOGIES GROUP

Company Background about geographic technologies group

Geographic Technologies Group, Inc. (GTG) is one of the country’s leading full-service local government GIS consulting companies. GTG’s corporate headquarters is located in Goldsboro, North Carolina, with regional offices in Raleigh North Carolina, Longview, Texas, Boise, Idaho, and Chico, California. GTG has secured state, national, and international awards for software solutions and consulting services. Incorporated in 1997, GTG celebrates more than two decades of growth and success. Built on its tradition of deploying the very best GIS solutions for local government, GTG now has over 600 clients nationwide. A corporate culture of quality, understanding government operations, and commitment to our clients allows GTG to continue to build an outstanding GIS portfolio.

services & solutions GTG is an award-winning company specializing in GIS services that include strategic planning, GIS consulting and comprehensive data services, software development, GIS training, and on-call GIS support and maintenance. We have assisted local government organizations with enterprise implementation of their entire GIS program.


2 | Company Background GEOGRAPHIC TECHNOLOGIES GROUP

Enterprise Implementation- We can provide expert implementationassistance for any of your needs to include: hardware, software, applications, training, data, and databases. Our experts have assisted 500+ clients with Enterprise Implementation.

Data Creation, Conversion, and Collection- Discover whyaccurate and reliable digital data is a critical component of a true enterprise solution. Let us show you how our team plans, designs, and builds reliable GIS data for local government.

Local Government Information Model- We can show you how ourteam has developed the most effective and practical solutions for migrating your GIS database to Esri’s Local Government Information Model (LGIM). We can assist you in discovering why this is the right choice and why this will benefit your organization in the future.

Training, Education, and Knowledge Transfer- Embrace howour technical experts have developed GIS training, education, and knowledge transfer plans specifically tailored to the needs of local government. We work for local government. We know how to train and educate all stakeholders within your organization, guaranteeing the sustainability of your program.

Staff Augmentation and On-Call Technical Support- Find outmore about how we offer towns, cities, and counties an opportunity to use our advanced on-call and staff augmentation services. We offer nationally recognized experts and technical staff to support your GIS initiative. Using the best people is an essential ingredient for success.

Land Management and Parcel Fabric Solutions- Let us help youimplement the very best land management solutions to include the Esri Parcel Fabric and a host of land management tools. Our team will show you how to store, edit, and guarantee the accuracy of your parcel and land records digital data. Our team is using Esri's Land Administration Platform to meet your cadastral and land record needs.

Application Development- Our team of programming engineerscontinues to develop applications for the effective and efficient management of local government. We have developed custom and off-the-shelf applications for all departments within local government. Let us show you how we can streamline your operations.



GIS strategic planning-GISPlan.com Over the past twenty years GTG has been planning, designing, and implementing scalable, sustainable, and truly enterprise-wide GIS solutions for towns, cities, and counties throughout North America. Our website, GISPlan.com illustrates our commitment to GIS strategic planning in local government. GIS strategic planning has been and always will be our core competency. Our exceptionally qualified and award winning team offers towns, cities and counties understandable, enterprise, sustainable and enduring GIS strategic plans. Our roadmaps deliver the very best solutions for local government organizations. We offer an advanced and innovative methodology that ensures your success by identifying practical solutions that meet the needs of your users.

who we serve GTG is committed to serving all local government departments. When performing GIS Needs Assessments, each department fills out an online questionnaire and is interviewed by our strategic planning experts to gain insight into shortcomings of the current GIS program and identify crucial needs for each department.


4 | Company Background GEOGRAPHIC TECHNOLOGIES GROUP

esri gold business partner GTG is the leading local government Esri expert. We were the first Esri Business Partner to achieve the following distinctions: Esri Gold Partner, Esri ArcGIS Online and the ArcGIS for

Local Government specialties. We are also recognized as an Esri

Cornerstone Partner. As a group of Esri technologists, we are experts in the entire Esri suite of software.

customized solutions GTG offers the following customized GIS solutions tailored specifically for public safety, parks and recreation departments, utilities, telecommunications, and smart city technology.

award-winning company

Our unique insight and 20 years of experience has allowed us to develop a successful approach to GIS implementation. GTG has received the following awards for our GIS products, services, and solutions.

• Esri 2018 Cornerstone Parnter Recognition Award

• Esri’s 2017 Best Citizen Engagement Award

• Esri’s 2016 Special Achievement in GIS Award

• Esri’s 2012 Special Achievement in GIS Award

• Esri’s 2011 International Award for Mobile Applications

• An Esri Business Partner of the Year

• URISA and American City and County Excellence Award in GIS

• URISA Exemplary Systems in Government Award

• Herb Stout Award for Exemplary Use of GIS Technology in Local Government



innovative strategic planning strategies

The Six Pillars of GIS Sustainability are used to guide GTG’s evaluations. They include the areas of GIS Governance, Data and Databases, Procedures, Workflow, and Integration, GIS Software, Infrastructure, and GIS Training, Education, and Knowledge Transfer. GTG believes an evaluation of these areas are important for a successful GIS Strategic Implementation Plan.

GTG’s Seven Keys to GIS success include (1) The development of a GIS Master Plan, (2) An effective Coordination or Governance strategy, (3) Identify and Showcase Quick Successes, (4) A comprehensive strategy for ongoing Education and Training, (5) Make it Easy to Use, (6) Implement a true Enterprise-wide solution, and (7) Quantify the Benefits and Costs.

A detailed training plan is key for local government organizations to sustain an effective and enduring GIS program. GTG offers training plans that include recommendations for training classes per user, specialized training opportunities, lunch and learns, GIS conferences, and educational seminars.

GTG performs a preliminary GIS assessment of an organization by designing and distributing an online questionnaire tailored to the specific needs of the organization. It helps GTG evaluate the organization’s current state of GIS and improvements they would like to see.

GTG offers an insightful benchmarking strategy that allows a diagnosis of the existing GIS health of an organization. GTG benchmarks these findings against similar organizations and identifies improvement areas.

GTG helps an organization establish a clear vision, goals, and objectives based on future improvements they hope to make and where they see their GIS program in the future.

GTG’s GIS strategic plans focus on producing solid outcomes that an organization can put into place and measure their success over time. Our methodology includes detailed recommendations and real results an organization can see.

GTG conducts GIS Local Government Technology Seminars to describe the GIS Strategic Planning process and to discuss methodology, approach, and Best Business Practices (BBP) in local government. GTG introduces many examples of how other organizations are using GIS technology.

To demonstrate a clear understanding of the business needs of all stakeholders of an organization, GTG conducts detailed departmental interviews during the strategic planning process. This gives GTG a clear understanding of the current state of GIS and future organizational goals.

Key Performance Indicators (KPIs) or Key Performance Measures (KPMs) are tools that will help measure performance over time. KPI’s are task driven and allow accurate and reliable monitoring of organizational performance.

GTG designs enterprise governance models and options for an organization based on recommendations for improvements in staffing and operations. These models can include centralized, decentralized, or hybrid.

GTG provides detailed Return on Investment opportunities for organizations based on the 16 key categories developed by GTG. These opportunities provide improved GIS business processes for an organization.

GTG identifies the Best Business Practices (BBP)’s for local government that an organization should implement during the strategic planning process for a sustainable GIS program.

GTG encourages consensus building among key members and decision makers of an organization. Our GIS strategic plans are designed to encourage collaboration, data sharing, and knowledge transfer between departments.

Citizen engagement is an important factor in GIS strategic planning. It is important to have GIS technology in place to reach constituents and to encourage interaction with local government, such as reporting an issue, finding a local park, or showcasing an event.


6 | Company Experience GEOGRAPHIC TECHNOLOGIES GROUP

Company Experience The following are examples of GTG’s recent experience providing GIS consulting services.

GTG developed a GIS Implementation Plan including departmental Needs Assessment, GIS strategy and planning, and analysis and design for the Town of Windsor. GTG is the GIS staff for the Town, providing all services, including GIS data layer creation, ArcGIS Online administration, and GIS Viewer administration. GTG has administered the Town’s ArcGIS Online account and created the needed GIS data layers. Coupled with the ArcGIS Online deployment, GTG loaded GIS utility data layers selected for implementation into Esri’s ArcGIS for Local Government data model. GTG used the ArcGIS Viewer application to deploy the Town’s GIS and has provided maintenance as needed. Within a seven-month time frame, the town had newly created utility data layers; parcel layers including assessor’s parcel numbers (APN), ownership, property lines, and assessor maps; an aerial layer; and additional data layers sourced from other outside agencies loaded into the Esri ArcGIS for Local Government data model, as well as an intuitive application with each department’s data loaded for viewing and analysis.

GTG developed a comprehensive GIS Strategic Plan for the City of Roswell and has worked extensively with the organization to improve the quality, access, and efficiency of GIS data and services. As part of this effort, GTG conducted a Digital Data Assessment (spatial, tabular, and geometric) and migrated the City to Esri’s Local Government Information Model. Additionally, GTG worked with the City of Roswell to upgrade existing hardware and software, including a reconfiguration of the City’s server environment for optimal performance internally and externally. Migration of the core geodatabases to the LGIM enabled use of template applications and tools that operate with the LGIM.

TOWN OF WINDSOR, CALIFORNIA (2013-2019) Population: 27,5551

2 CITY OF ROSWELL, GEORGIA (2015-2018) Population: 94,598


Company Experience | 7 GEOGRAPHIC TECHNOLOGIES GROUP

GTG developed a GIS Needs Assessment and Strategic Plan for the City of Vancouver in the fall of 2017. This plan defined a common and unified vision and established a framework for City departments to efficiently and effectively use and improve the City’s use of GIS technology. The plan included the following: description and evaluation of the current condition of the City’s GIS, identification of current and future needs, documentation of future desires and capabilities, establishment of future goals and objectives, discussion of emerging technologies including AVL and GPS, and an Implementation plan with specific prioritized actions and associated costs.

GTG was selected by the City of Mississauga to develop a Needs Assessment, Geospatial Master Plan, and Mobile Pilot Project. GTG conducted extensive interviews with all City departments and external entities to develop a comprehensive list of “GIS needs” and developed a sustainable five year GIS Master Plan to be a resource for the City. The Needs Assessment outlined current success, needs, gaps, and opportunities. An alternative system designed was created to meet the City’s geospatial needs. The five year tactical plan recommended items to be implemented each year along with associated costs.

GTG worked with the City of Unalaska on a GIS implementation plan including: departmental needs assessment, GIS strategy and planning, analysis and design, development, deployment, and production and operation. GTG also assisted the City with GIS Services including: ArcGIS Server and desktop implementation, geodatabase design and development – full development of client’s GIS, data development – developed parcels, streets, address points, GPS data collection; Data Migration, Cartography, Spatial Analysis, Application Development, and Training. The City won the 2016 Esri Special Achievement in GIS (SAG) award for their GIS efforts.

CITY OF VANCOUVER, WASHINGTON (2017) Population: 174,826

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CITY OF MISSISSAUGA, ONTARIO (2017) Population: 721,599

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CITY OF UNALASKA, ALASKA (2015-2018) Population: 4,437

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GTG developed a GIS Technology Plan for the City of Guelph which evaluated the City’s existing Esri software deployment and made recommendations for enhancing the configuration to support the City enterprise. Included in the work plan was a technical specifications report which took a deeper dive into the architecture deployment at the City and made recommendations for expanding the architecture to support new users both internally at the City as well as citizens. GTG worked closely with the City to deploy new Esri applications, including Web AppBuilder, Story Maps, Park Locator, Collector App, and Operations Dashboard. This involved the installation, configuration, and deployment of on-premise Esri software.

As part of a Technology Plan for the City of Nanaimo, GTG completed thorough stakeholder interviews, workflow diagramming, Gap analysis and benchmarking. This allowed GTG to develop a roadmap for a successful program. GTG completed a full computerized maintenance management system study, CCTV study, and pavement management system study to help the City better manage their assets, work orders, records, and permitting. GTG performed a complete needs assessment including extensively interviewing City staff and benchmarking their findings across other cities throughout North America to determine the best solution for integrating their existing systems.

GTG was selected by the City of Berkeley to design a GIS Master Plan that coincided with the City’s overall vision and goals. GTG worked closely with City GIS Staff to complete a multi-phased plan that included five milestones: departmental needs assessments, data readiness assessment, technology readiness assessment, governance recommendations and a five-year plan of action. A comprehensive benchmarking analysis was created by GTG to assess the City’s existing GIS state and recommend future GIS advancements. GTG then provided the City a detailed data assessment of all the City’s existing 300+ GIS data layers. GTG created a comprehensive task list and schedule for the City to help maintain a flourishing and effective GIS for all departments. The City also selected GTG to conduct GIS services to support the five year GIS Master Plan.

CITY OF GUELPH, ONTARIO (2016) Population: 129,079

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CITY OF NANAIMO, BRITISH COLUMBIA (2017) Population: 90,504

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CITY OF BERKELEY, CALIFORNIA (2017) Population: 121,240

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GTG was selected in July 2016 to work with the City of Concord on a GIS Strategic Plan after a competitive RFP process. GTG has since worked closely with the City, outlining a strategic planning framework and performing both departmental and enterprise-wide GIS Needs Assessments. City staff answered a comprehensive GIS online questionnaire and participated in departmental interviews. GTG delivered all departmental Needs Assessments to the City, with a detailed benchmarking analysis with governance recommendations. GTG also completed a conceptual system design, consisting of a program and system review, GIS business process review, training and education, and strategic planning framework to align with City goals.

GTG developed a strategic planning framework for the City of Roseville that outlined recommendations, methods, and strategies for achieving the City’s GIS program goals and objectives. A number of innovative planning strategies were employed that included a voice of the customer survey, onsite interviews, and a number of workshops. These diverse planning methods yielded a wealth of data that allowed the GTG strategic planning team to identify the biggest challenges, needs, and gaps. GTG performed a URISA GIS Capability Maturity Model Assessment for the City.

GTG was selected in 2016 to perform an assessment of all existing systems, resources, data, and needs of all departments and create an Enterprise GIS Revitalization Plan for the City of Simi Valley. This included an assessment of current usage, a data analysis, GIS business plan and recommendations, and a five year tactical implementation action plan, including a ten year forecast of GIS industry trends. GTG also focused on improving departmental workflow with an enterprise-level governance strategy. City staff answered questions and gave feedback about the existing GIS environment in the City via an online questionnaire, providing the insight needed for GTG to recommend strategies to enhance GIS use throughout the City, and provide optimum governance recommendations.

CITY OF CONCORD, CALIFORNIA (2016) Population: 128,726

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CITY OF ROSEVILLE, CALIFORNIA (2015) Population: 132,671

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CITY OF SIMI VALLEY, CALIFORNIA (2015) Population: 126,327

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Geographic Technologies Group developed a Corporate GIS Function Review and Strategy for the City of Markham, Ontario, Canada. This project contained a GIS departmental needs assessment, system design, and GIS strategic implementation plan. The objective of this project was to develop a Final Report that defines a common, unified vision and establishes a framework for City departments to efficiently and effectively improve the City’s use of GIS technology. The final report identified current and future needs, documented future desires and capabilities, established future goals and objectives, identified emerging technologies, and developed an implementation plan with specific prioritized actions and associated estimated costs, to achieve listed goals and objectives.

Geographic Technologies Group assessed the current state of San Mateo County’s GIS program, conducted needs assessment interviews, and leveraged the identified stakeholder commonalities, focusing on identified business goals. GTG assessed technological and database readiness and provided a training and education and implementation plan. The multi-year Strategic Plan included governance models and organizational issues, recommendations for training, education and knowledge transfer, parcel management and maintenance, and a Communication plan.

GTG conducted a GIS Needs and Recommendations Report for Louisville/Jefferson County Metro Government to help improve GIS infrastructure, database design, public facing maps, and open data portals. A plan was created to identify the benefits, enumerate priorities, and define the optimal implementation path. GTG made recommendations to help modernize the GIS platform, update maps and applications, and standardize data structure. These recommendations provided the following benefits: infrastructure and asset management, improved workflow and management of work activities, accurate mapping, reliable database, work order mapping, regulatory compliance and permitting, GIS analysis capabilities and modeling integration, and improved communication and collaboration, and customer service.

CITY OF MARKHAM, ONTARIO (2018) Population: 329,204

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SAN MATEO COUNTY, CALIFORNIA (2015) Population: 765,135

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LOUISVILLE/JEFFERSON COUNTY, KENTUCKY (2018) Population: 763,623

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GTG has over 600 clients throughout the United States and Canada. Some of our GIS services clients are highlighted on the map below.

GIS CONSULTING SERVICES CLIENTS



additional GIS services clients City of Pasadena, California City of Sunnyvale, California City of Fresno, California City of West Sacramento, California Town of Truckee, California Orange County, California San Luis Obispo County, California Gwinnett County, Georgia Athens-Clarke County, Georgia City of Boulder, Colorado OSMP Randolph County, North Carolina City of Sanibel, Florida City of Rockwall, Texas City of Wilmington, North Carolina City of Lake Worth, Florida City of Missouri City, Texas City of Fulshear, Texas City of Greenville, North Carolina Ounalashka Corporation, Alaska City of Rocky Mount, North Carolina Saint Bernard, Louisiana Town of Snowmass Village, Colorado County of Brant, ON Canada North Carolina Railroad Company City of Lauderdale Lakes, Florida City of New Bern, North Carolina Troup County, Georgia City of South Bend, Indiana City of Edina, Minnesota Johnson City, Tennessee Emerald Coast Utilities, Pensacola City of Venice, Florida Town of Superior, Colorado City of Eagan, Minnesota City of Rio Rancho, New Mexico City of West University Place, Texas County of Granville, North Carolina City of Casper, Wyoming Town of Branford, Connecticut City of Dayton, Ohio Calvert County, Maryland

Forsyth County, North Carolina City of Goose Creek, South Carolina City of Hagerstown, Maryland City of Topsail Beach, North Carolina City of Hoover, Alabama Carteret County, North Carolina City of Cocoa, Florida Orange County, California City of Chesapeake, Virginia City of Fort Pierce, Florida City of Winston-Salem, North Carolina City of Peoria, Illinois City of Washington, North Carolina City of Goldsboro, North Carolina City of Valdez, Alaska City of Fort Walton Beach, Florida Wayne County, North Carolina Town of Clayton, North Carolina Kitsap County, Washington City of Champaign, Illinois City of Kissimmee, Florida City of Oviedo, Florida City of Tigard, Oregon City of Gulf Breeze, Florida City of Titusville, Florida City of Blacksburg, Virginia Town of Davie, Florida City of Blue Springs, Missouri Spotsylvania County, Virginia Yuma County, Arizona City of Gillette, Wyoming Indian River County, Florida Moore County, North Carolina City of Olympia, Washington Campbell County, Wyoming City of Lexington, North Carolina City of West Sacramento, California City of Midland, Michigan Hendry County, Florida City of Laporte, Texas Rockingham County, North Carolina

City of Stuart, Florida City of Danville, Virginia Richland County, South Carolina City of Miramar, Florida City of Opelika, Alabama City of Boynton Beach, Florida City of Maryville, Tennessee City of Pearland, Texas City of Fayetteville, North Carolina City of Alpharetta, Georgia Buffalo County, Wisconsin City of Ardmore, Oklahoma City of Atlantic Beach, North Carolina City of Emerald Isle, North Carolina City of Kinston, North Carolina City of Medford, Oregon City of Morehead City, North Carolina City of Pembroke Pines, Florida City of Salisbury, Maryland City of Shelby, North Carolina City of St. Helens, Oregon City of Surf City, North Carolina City of Tarboro, North Carolina City of Virginia Beach, Virginia City of Wilson, North Carolina Columbia County, Georgia Danville Utilities, Virginia Duplin County, North Carolina Halifax County, North Carolina Johnston County, North Carolina Lenoir County, North Carolina Natrona County, Wyoming Orange County, North Carolina Pender County, North Carolina Rome-Floyd County, Georgia Town of Boone, North Carolina Town of Leesburg, Virginia Town of Matthews, North Carolina Town of Nags Head, North Carolina Wicomico County, Maryland Wilson County, North Carolina

Geographic Technologies Group, Inc. (GTG) is one of the country’s leading full-service local government GIS consulting companies. GTG’s corporate headquarters is located in Goldsboro, North Carolina, with regional offices in Raleigh, North Carolina, Longview, Texas, Chico, California and Boise, Idaho. GTG has secured state, national, and international awards for software solutions and consulting services. Founded in 1997, GTG celebrates more than two decades of growth and success. Built on its tradition of deploying the very best GIS solutions for local government, GTG now has over 700 clients nationwide. A corporate culture of quality, understanding government operations, and commitment to our clients allows GTG to continue to build an outstanding GIS portfolio.

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345673458%090-:; - geographic technologies group- gis for ......gtg developed a gis implementation...

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