3.3 data accuracy & integrity (uk)

15
UK Register: Data Accuracy and Integrity Tim Moss Director of Corporate Strategy

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Page 1: 3.3 data accuracy & integrity (uk)

UK Register:Data Accuracy and Integrity

Tim MossDirector of Corporate Strategy

Page 2: 3.3 data accuracy & integrity (uk)

We are the heart of company information in the UK, recording the

life events of companies for all to see.____________________

Providing information that customers value:

accessible, easy to use and trusted.

companies house

Page 3: 3.3 data accuracy & integrity (uk)

our strategy…

Creating excellent customer experiences

Providing trusted information

Page 4: 3.3 data accuracy & integrity (uk)

our strategy…

Creating excellent customer experiences

Page 5: 3.3 data accuracy & integrity (uk)

our strategy…

Providing trusted information

Page 6: 3.3 data accuracy & integrity (uk)

customers

Search

Annual Return

AccountsOthers

Mortgage

Incorporation

Directors

Trusted?91%

Page 7: 3.3 data accuracy & integrity (uk)

our strategy…

Providing trusted information

Page 8: 3.3 data accuracy & integrity (uk)

our strategy…

Providing trusted information

Page 9: 3.3 data accuracy & integrity (uk)

our strategy…

Providing trusted information

Page 10: 3.3 data accuracy & integrity (uk)

our strategy…

Providing trusted information

Page 11: 3.3 data accuracy & integrity (uk)

data accuracy

3rd Party Analysis

• Directors

• 1% duplicates

• 1.4% new address

• 2% not known

• 0.6% non residential address

Page 12: 3.3 data accuracy & integrity (uk)

data accuracy

3rd Party Analysis

• Accounts

• 3.5% do not balance

• 0.04% “bogus”

Returned Mail

• 1.2 → 2.4%

Page 13: 3.3 data accuracy & integrity (uk)

trusted information actions

• Use of new powers

• Future changes

• Correct examination policy

• Customer insight and analysis

• Targeted communications

• Double penalties

Page 14: 3.3 data accuracy & integrity (uk)

trusted information actions• Drive take up

• Customer insight, analysis and communication

• Mandate?

• Quality drive

• Data cleansing

• External comparison

• External checks?

Page 15: 3.3 data accuracy & integrity (uk)

our strategy…

Providing trusted information