317 the leadership excellence series giving effective feedback
TRANSCRIPT
317
The Leadership Excellence Series
Giving Effective Feedback
Feedback helps teams achieve goals, build
confidence and pride,and succeed.
1
FeedbackFeedback
Set clear and concise objectives.
Observe team members’ performance.
Provide immediate feedback.
Recognize positive performance.
2
Four StepsFour Steps
Be specific.
Speak for yourself.
Be sincere.
Emphasize how actions affect the team.
3
Giving Constructive FeedbackGiving Constructive Feedback
Use the “I” technique.
End on a positive note.
Recognize improvement.
4
Giving Constructive FeedbackGiving Constructive Feedback
Be specific.
Express your appreciation.
Encourage more of the same.
5
Recognize Positive PerformanceRecognize Positive Performance
Meaningful feedback Meaningful feedback reinforces outstanding reinforces outstanding
performance and encourages performance and encourages others to improve.others to improve.
6
ConclusionConclusion