30 social media ideas in 30 minutes - delivered at chicago booth

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www.marketingsavant.com 888.989.7771 The MarketingSavant Group The MarketingSavant Group 30 Social Media Ideas in 30 Minutes The MarketingSavant Group www.marketingsavant.com 888.989.7771 [email protected] How to Use the Power of New Technology to Drive Leads and Generate Sales Marketing Roundtable

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30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

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Page 1: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

The MarketingSavant Group

30 Social Media Ideas in 30 Minutes

The MarketingSavant Group

www.marketingsavant.com

888.989.7771

[email protected]

How to Use the Power of New Technology to Drive Leads and Generate Sales Marketing Roundtable

Page 2: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

For help with your Social Media Strategy, download our free Social Media e-books! marketingsavant.com/papers

Page 3: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

Upcoming Webinars

Wed, April 6, 2011 | 9:30 AM PST / 11:30 AM CST / 12:30PM EST

60 Social Media Marketing & Promotion Ideas in 60 Minutes In the 60 Social Media Marketing & Promotion Ideas in 60 Minutes webinar, we’ll take a “social media lightning round” approach and cover 6o real world promotional ideas that you can use in social media. This webinar is really geared for just about anyone. B2B marketers will find ideas, local retailers will find ideas, non-profits will walk away with something and even government agencies might learn something about connecting with their communities through social media. We’ve drawn examples from our own cases and clients as well as examples from around the web and from brands of all sizes and market segments. If you’re looking for a real kick in the pants, you’ve got to check out this webinar. You’d better sit down for this one, as it’s going to go quick, but you’re guaranteed to leave with at least a few ideas to make the hour well worth your while!

www.marketingsavant.com/webinars

Page 4: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

About Dana VanDen Heuvel

Dana VanDen Heuvel is an award-winning marketing blogger, author of the American Marketing Association's Marketech Guide to Marketing Technology and the MySpace, YourSpace, TheirSpace Guide to Social Network Marketing and the creator of the AMA's TechnoMarketing training series. Dana is a widely recognized expert on blogging, podcasting, RSS, Internet communities and interactive marketing trends and best practices and speaks regularly on these topics at industry events. Dana founded BlogSavant, one of the nation's first weblog and social media marketing consultancies and currently runs The MarketingSavant™ Group, a marketing technology consulting and training firm that helps marketers leverage emerging marketing technology to reach and keep customers. Learn more from Dana's blog at www.marketingsavant.com.

The MarketingSavant Group is a specialist company that focuses on transforming our clients into the preeminent thought leaders and trusted advisors in their industry. Through our thought leadership marketing approach and deep experience in digital and social media marketing we do extraordinary work for B2B clients to move your entire organization beyond the competitive realm and into the unique niche of industry thought leader. We focus on genuine organizational transformation through marketing, innovation, intellectual capital development and not on producing a campaign that’s merely a quickly forgotten flavor-of-the-month tool. We formed MarketingSavant to work with ethical, intellectual, innovative and challenging clients in the Business-to-Business market sector. Our approach and our philosophy are to always put altruism before capitalism. We do well by doing good, and we like to work with clients who share our philosophy.

Page 5: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

Source: What the F**k is Social Media http://www.slideshare.net/mzkagan/what-the-fk-is-social-media-one-year-later

Page 6: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

0. Don’t Commit Random Acts of Social Media Marketing!

Page 7: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

Source: Rain Today

1. Make Social Media a “Tier” in Your Marketing Strategy

Page 8: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

2. Listen, Listen, Listen

Page 9: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

3. Make Them Like You First

Page 10: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

4. Host a Tweetup for Your: Company/Customers/Industries/Community/Groupies

Page 11: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

5. Turn Your Thinkers Into Thought Leaders

Page 12: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

6. Build a Dedicated Social Site Social Media Newsroom

Page 13: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

7. Encourage Loyalty 2.0

Page 14: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

8. Create a Proper Landing Page Create Microsite Tabs

Page 15: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

9. Handle Customer Service Through Social Media

Page 16: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

9.5. How NOT to Handle Customer Service

Page 17: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

10. Deliver Content with dlvr.it

• Deliver content across social platforms

• Engagement stats – integrate w/ Google Analytics

• Connect all social channels together

• Create many ‘routes’ • Auto-post curated content • Filter content • http://dlvr.it • Free service

Page 18: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

11. Run Social Media Promotions

Page 19: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

12. Run Facebook Photo Contests

Page 20: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

Twitpic Facebook

Page 21: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

13. Develop Business Through Twitter

Page 22: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

14. Use Fan Generating Apps

Page 23: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

15. Get Notified!

• Facebook not the only or the right answer

• Hyper Alerts is the “feature that Facebook forgot”

• Watch you pages, competitors, pages you like and pages you don’t

• Daily digest of updates (vs. immediate emails)

• Alerts by URL or by FB User – ASAP, Hourly, Daily, Weekly,

Monthly – Select your time – Also alerts on your own content

• http://www.hyperalerts.no

Page 24: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

15.5 All in a NutshellMail

• Brings all social alerts into one consolidated email

• Track Twitter new followers & un-follows

• Mostly for ‘personal’ use

• http://nutshellmail.com

• Free service

Page 25: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

16. Publish on Schedule – “1-7-30-4-2-1”

• 1 = Daily

• 7 = Weekly

• 30 = Monthly

• 4 = Quarterly

• 2 = Bi-Annual

• 1 = Annual

Source: FusionSpark Media http://www.fusionspark.com/blog/2009/10/13/content-marketing-secrets-part-iii-easy-as-1-7-30-4-2-1/

Page 26: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

26 17. Run a Video Contest

• Texas Instruments “Thank an Engineer campaign”

• At the end of March they had: – 176K Conversions – 151K video views – 25K “further actions” people took

from the landing page to other areas on ti.com.

• People spend an average of 4.21 minutes on the page

• TI is confident and happy that people are engaged and watching the videos (and more than one)

Page 27: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

18. Integrate, Integrate, Integrate

Page 28: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

19. Use Change Management for Effective Social Media

• Urgency! • Guidance & governance • Vision • Communication • Empowerment &

enablement • Campaign wins +

competence development • Build institutional

processes • Create Social Media

Center of Excellence

Page 29: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

20. Develop a First Responder Program

• Be transparent. Be open and honest in all communication.

• Be ethical. Live by the WOMMA Practical Ethics Toolkit

• Be relevant. Share information and perspectives that are valuable to the online community

• Personalize and be personable.

• Address negative discussion head-on.

• Court evangelists & advocates.

Even if you’re not ready to join the conversation, it pays to have a sound strategy for dealing with any social media conversation taking place about your brand.

Page 30: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

20.5. Develop a SM Policy that will…

• Educate as well as guide

• Provide instructive input to equip people with basic new media knowledge

• Complement an existing code of conduct

• “Educate on”, respect and enforce privacy guidelines

• Set constructive boundaries

Page 31: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

21. Develop A Social Media Process

Page 32: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

22. Connect to Your Marketing Map

Page 33: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

23. Turn Your Employees Into Social Connectors

Page 34: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

24. Find Local and Industry Tweeters

Page 35: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

25. Secure Your Listings

• Secure the top business listings on directory sites

• “Claim” your business

• Use http://getlisted.org/ to asses your position

• Focus on the top local listings, don’t grab them all

• Focus on getting ‘citations’

• Be careful of what you pay for online – Superpages

– Yellowpages

– Other scammer nonsense

Page 36: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

26. Review If They Like You…

Page 37: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

26.5 Call Me If You Don’t…

Page 38: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

38 27. Run Facebook & LinkedIn Ads Hyper-targeting Your Audience

“Local” Facebook Ads

Page 39: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

28. Create a Social Media Dashboard

SOCIAL MEDIA IMPACT

Source: Oliver Blanchard “The Basics of Social Media ROI”

Page 40: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

28.5 Monitor Social Measures

• Participation • Sales • Registrations • Referrals • Links (the currency of the

social web) • Votes • Reduction in costs and

processes • Decrease in customer issues • Lead generation • Conversion • Reduced sale cycles • Inbound activity

Page 41: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

29. Social- Source Your Candidates

Page 42: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

30. Use a Social CRM Tool

Page 43: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

Take Lessons from Leading Brands

• Deputize people throughout the organization • Understand each channel’s unique engagement • Find champions • Centralize coordination • Be in it for the long haul • Pick channels carefully • Fish where the fish are • Support engagement as an extension of company culture • Encourage employees to use social media to get work done • Make social media part of the job • Modularize and Synchronize across channels (activity

streams) Source: Altimeter Group

Page 44: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

The MarketingSavant Group

Smile if you liked it!

The MarketingSavant Group

www.marketingsavant.com

888.989.7771

[email protected]

Thanks You for Attending!

Page 45: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

For help with your Social Media Strategy, download our free Social Media e-books! marketingsavant.com/papers

Page 46: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

Upcoming Webinars

Wed, April 6, 2011 | 9:30 AM PST / 11:30 AM CST / 12:30PM EST

60 Social Media Marketing & Promotion Ideas in 60 Minutes In the 60 Social Media Marketing & Promotion Ideas in 60 Minutes webinar, we’ll take a “social media lightning round” approach and cover 6o real world promotional ideas that you can use in social media. This webinar is really geared for just about anyone. B2B marketers will find ideas, local retailers will find ideas, non-profits will walk away with something and even government agencies might learn something about connecting with their communities through social media. We’ve drawn examples from our own cases and clients as well as examples from around the web and from brands of all sizes and market segments. If you’re looking for a real kick in the pants, you’ve got to check out this webinar. You’d better sit down for this one, as it’s going to go quick, but you’re guaranteed to leave with at least a few ideas to make the hour well worth your while!

www.marketingsavant.com/webinars

Page 47: 30 Social Media Ideas in 30 Minutes - Delivered at Chicago Booth

www.marketingsavant.com 888.989.7771 The MarketingSavant Group

The MarketingSavant Group

30 Social Media Ideas in 30 Minutes

The MarketingSavant Group

www.marketingsavant.com

888.989.7771

[email protected]

How to Use the Power of New Technology to Drive Leads and Generate Sales Marketing Roundtable