3.0 Features for the MX Voice 3.0 Features for the MX Voice Mail System Mail System

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LocalizationLocalization

• Multiple language support for voice mail prompts• English (UK)• English (USA)• Polish• German• French• Italian• Portuguese• Ukrainian

•Chinese•Russian•Korean•Japanese•Spanish•Swedish•many more to come…

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Setting Default LanguageSetting Default Language

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User ProfilesUser Profiles

• Enables and disables voice mail and features– As of 3.0 a voicemail

language can be assigned to a profile

– if voice mail is disabled the profile does not appear in the voice mail limits window

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User Profiles Cont..User Profiles Cont..

• When a language other than the system language is selected for a users profile, then that language is used for:– People leaving messages

– And the users VM navigation

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Voice Mail NavigationVoice Mail Navigation

• Very simple and intuitive structure

• Authentication required to access

• As of 3.0 includes ‘0’-out to an extension– Could be an operator– Or auto attendant.

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Exchange IntegrationExchange Integration

• In 3.0, the MX will integrate with Exchange services.

• Synchronize VM with Exchange Email.• Any action within Exchange gets replicated on

the MX and vice-versa.• Licensed per seat• See further details in ‘Exchange integration’ in

version 3.0• Also synchronizes Fax

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Foreign User VM disaster recovery over MX GroupForeign User VM disaster recovery over MX Group

• When a caller dials into an MX system to speak with a user that is not local to that MX and for some reason MXgroup is broken, then the local MX will save a copy of the VM until MXGroup is re-established.

• The VM system with then re-synchronize.