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Handling Difficult Students in the ClassroomNovaQuest International SchoolTeacher Training Program

NovaQuest International School; 12 F.C.C. Maratab Ali Road, Lahore, Pakistan. Phone: 042-577-804, 807

Series on Handling Difficult Students in the Classroom After conducting a survey of approximately 300 Schools and Teachers in these Schools, a list was compiled to determine what behaviors were causing anxiety to teachers and distracting classroom teaching. The lecture covers one such behavior:


3. The Angry StudentAurangzeb BhattiNovaQuest International School


The Angry StudentAn angry student might display his/her temper in a variety of ways.

They might be unresponsive to the teacher, disengaged from the learning process, and withdrawn from their peers.

Seemingly minor matters can trigger their anger, causing them to fly off the handle with little provocation and to lash out at the drop of a hat.


The Angry StudentA younger child might express his/her anger through a full-blown tantrum accompanied by kicking and screaming.

Those behaviors obviously can be upsetting to classmates and very disturbing to a teacher.


The Angry StudentAt some point, almost every student becomes angry in school. Anger, after all, is a normal human emotion. Anger isn't a problem as long as the student expresses his/her feelings appropriately. Anger becomes a problem, however, if he/she expresses he/her anger in a way that is hurtful to his/her peers or disruptive to the class.


The Angry StudentA student who displays angry outbursts can throw a classroom into turmoil.

He/She also can trigger strong feelings in you - Their Teacher. You might find that a volatile student also triggers feelings of anger and frustration in you.

Your challenge in working with a student whose emotional temperature often reaches the boiling point is to control your own feelings as well as those of the student.


The Angry Student

Maintain your composure and not saying or doing anything that fuels his anger or causes the problem to spiral out of control is important.

React to the angry student in ways that cool them down rather than fire them up.


WHAT YOU CAN DOTips for Managing students who have angry outbursts.


Managing Angry OutburstsModel Calm Behavior. Remember Calm begets calmness. The most effective way to foster a calm attitude among your students is to engage in that behavior yourself. In dealing with an angry student, avoid arguing with him/her or threatening them. That only will fuel their anger and risk triggering another outburst. You can send a strong message without raising your voice.


Managing Angry OutburstsYou need to be aware of your body language; crossing your arms, for example, might provoke a student's anger. You may want to recognize the reasons for their anger and let them know that you care about them by saying something like, "I can see that what happened really upset you."


Managing Angry OutburstsDo not take angry words Personally. In a fit of anger, a student might say things that make your blood boil. Remind yourself that his/her comments might be unrelated to anything you said or did. Their anger might have nothing to do with events in school; it might stem from home issues instead. If you fear you might react in a way that fuels a student's anger, try taking a deep breath and counting to five before responding to him/her.


Managing Angry OutburstsHave a private, non-threatening talk with the student. The student might expect you to be angry with her for such an outburst. Surprise him/her by reacting supportively. Tell them that they must be hurting to lose control as they did. Your effort to connect with them might encourage them to open up and discuss why they is so angry. If he/she does open up, listen attentively, without interrupting.


Managing Angry OutburstsLet them know that getting angry is OK, but they has to find better ways of expressing his/her anger -- ways that does not disrupt the class. Offer some suggestions. You might even want to suggest what they can say because many students act out when angry because they just simply lack the vocabulary to express their feelings.


Managing Angry OutburstsProblem-solve with the student. Explain to the student that you think they can learn to better control their temper if the two of you work together. Ask him/her what is making them angry. If they have trouble answering the question, suggest some possibilities -- including schoolwork, peer problems, and home issues, and ask if you are on target. Consider your other interactions with the student and ask them if you might be upsetting them in some way.


Managing Angry OutburstsIf you are able to identify a cause for the anger, work with the student to develop an Action Plan to deal with the issues that are provoking their anger. The teacher MUST learn the art of role-playing. Learn to role-play various situations that make them angry and have the student try out some new ways of responding to that anger. Today more than ever, teachers can learn a lot from actors An Effective Teacher is almost always a Good Actor


Managing Angry OutburstsSupport the academically frustrated student. Having an outburst in class as a result of frustration with schoolwork is not uncommon for a student. If that's the case with one of your students, give them support and provide accommodations in class to lessen their frustration and increase their academic confidence.


The Angry StudentPart-2


The Angry StudentIntervene early. Keep a close eye on a student whose behavior suggests an outburst is imminent.

Try to distract them by changing the activity, sending them on an errand, or taking them aside and talking with him/her about a new topic. You will experience that within a few minutes, that student likely will forget what he/she was angry about.


Have the student engage in activities that allow him/her to vent their frustrations. You might, for example, have the angry student draw a picture, work with clay or Play Doh, write in a journal, or take a walk (supervised, of course).

You might give them a ball to keep in their desk and squeeze every time they feel stressed or angry.

If you see him/her engaging in an activity to release their anger, acknowledge that effort (Remember POB). The Angry Student


The Angry StudentReach out to the student. Angry students typically distrust teachers and perceive them as adversaries.

If you have a student with a chip on their shoulder, make a special effort to connect with him: Greet them at the door every day in a friendly manner, with a positive comment.

When they speak to you, listen attentively and show respect for what they say.


The Angry StudentFind a few minutes every so often to talk with them about their interests and hobbies.

Call him/her at home after they have had a particularly difficult day to show your concern.

You will notice that eventually, he/she will begin to trust you -- and perhaps talk to you about what is upsetting them.


The Angry StudentLook for a pattern. Identifying the circumstances surrounding a student's outbursts can help you anticipate when they might occur and how to prevent them.

In observing those incidents, consider the following: What happened right before the outburst? What was the response of others? Do the outbursts happen at a certain time of the day or in the presence of certain people? Does the student signal in some way that an outburst is imminent?


The Angry StudentAnswers to those questions can help you figure out what is fueling the flare-ups and what might be reinforcing them, and help you act accordingly.

For example, if a student with a reading disability often gets upset right before he/she is expected to read aloud, you'll want to find a way to relieve their obvious discomfort about oral reading.


The Angry StudentAsk the student to write down what happened. After the student has calmed down, ask him/her to write these things;What triggered their angerHow they respondedHow others reactedhow they could have handled the situation differentlyHow you and others can help them avoid the problem in the future. Review the student's responses with him/her and use them as a jumping-off point for a lesson in self-control.


The Angry StudentProvide the student with a cooling-off area. Tell the student that when he/she feels on the verge of an outburst, they should signal you that they are leaving the room and going to a pre-arranged spot to calm down.

Let them know that that is not a punishment, but a way of helping them calm down.

Explain that they can return when their feeling more in control.


The Angry StudentSome possible cooling-off areas might include the back of the classroom, the classroom next door (ask the teacher if this is okay), the bathroom or water fountain, the guidance counselor's office, or the main office.

You might have him/her bring along a book, toy, art project, or schoolwork.

Be careful that they do not abuse the privilege by leaving the classroom whenever they want.


The Angry ChartCase Study: From the moment a nine-year-old boy sets foot in the schoolyard one morning, things make him angry. First, it's the trash thoughtlessly tossed on the playground, then an unkind comment from another student, then a history quiz he forgot to study for. By the time he gets home at the end of a long, frustrating day, he is ready to scream. And he does -- at his mother! Fortunately, his Aunt comes to visit and shows him how to make a chart of what makes him angry and what he can do to feel better.


My Anger Chart


Thank YouAurangzeb BhattiNovaQuest International School


NovaQuest International School; 12 F.C.C. Maratab Ali Road, Lahore, Pakistan. Phone: 042-577-804, 807NovaQuest International School; 12 F.C.C. Maratab Ali Road, Lahore, Pakistan. Phone: 042-577-804, 807NovaQuest International School; 12 F.C.C. Maratab Ali Road, Lahore, Pakistan. Phone: 042-577-804, 807NovaQuest International School; 12 F.C.C. Maratab Ali Road, Lahore, Pakistan. Phone: 042-577-804, 807NovaQuest International School; 12 F.C.C. Maratab Ali Road, Lahore, Pakistan. Phone: 042-577-804, 807

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