Mario Faria

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3 steps to becoming a successful Chief Data Officer

March 19th, 2014

Mario Faria

http://www.cdo-inc.com/

Mario Faria

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Who am I ?

•  Recognition as one of the 1st Chief Data Officers in the world •  20+ years working with Information Technology, Management

Consulting, Financial Services, Retail, CPG and Private Equity •  Well recognized thought leader in Data Management, Data Science,

Analytics, CRM, Supply Chain and Operations Management •  Regular speaker at conferences throughout the world •  Contributor to magazines and publications •  Member of the MIT Information Quality Initiative •  Helping companies cross the Data & Analytics Chasm

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Mario Faria

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Objectives

•  Understand how to make sharper decisions about enterprise information assets

•  Develop and implement a data strategy that works •  Mobilize cultural change

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By  2015,  25  %  of  Large  Global  Organiza8ons  Will  Have  Appointed  Chief  Data  Officers  

 Step  0  –  Becoming  a  CDO  

Leap  of  Faith  

It takes more than just

data and analytics for results to be

achieved

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People Management

Data Management

Domain Expertise

Technology

On Data & Analytics

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A CDO is responsible for transforming data assets into competitive insights, that will drive business decisions and actions,

using people, processes and technologies

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Chief Data Officer Data Architect

Data Quality

Data Scientist

Data Governance Data Operations

 Step  1  –  Crea8ng  a  long-­‐term  Data  Strategy  with  regular  short  term  deliverables  

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The Data Value Chain

 Understanding  the  organiza8on  

expecta8ons  on  how  to  mone8ze  on  data  assets  

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A Chief Data Officer is the executive responsible to

manage these areas

 Data  access  is  quite  easy  to  

achieve    

Transforming  data  into  something  useful  in  a  8mely  

manner  is  tough      

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The roles of an Data organization

Collect

Organize

Analyze The Chief Data Officer is the executive

responsible and accountable for the data life cycle inside the organization, managing the

people involved in the data activities, such as acquisitions, analytics, processes,

governance, quality and technology

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Deep X Operational Analytics

•  Deep Analytics –  Few users –  Complex queries –  Worried about response time –  Dedicated data marts

•  Operational Analytics –  Lots users –  Simple queries –  Worried about throughput –  Real time data flow

 Step  2  –  PuRng  together  the  

best  team  you  can  find  

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From good to great, a data team must have:

•  Passion for analytics and data •  Never stop learning •  Always be there for tough analytics

questions •  Ask questions until everything makes sense

and you are satisfied with the answers and analyses

•  Learn how to develop prototypes quickly •  Be an advocate for building a strong

foundation in corporate analytics •  Be a "bridge builder" between IT and

business users

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The checklist to hire data & analytics professionals

Chami Akmeemana Managing Director

Huntel Global

•  Where are they ? •  What are they interested in ?

•  What are they going to do ?

•  What are they going to work with ? Link to download the full paper : http://goo.gl/Fc8Xl

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Data and Analytics professionals are not helping others to understand it

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The Best Data Leaders

•  Knows how to talk business with business people; technology with techies

•  Runs his/her team as a business unit

•  Has multi-discipline skilled people (technologists, mathematicians, statisticians, business people as well)

•  Manages quite well the back office and front office functions

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Managing Data Teams

•  Focus on the execution •  Well-defined and realistic

scope •  Put all activities on the

schedule •  Budget control

 Step  3  –  Execu8ve  Support  

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Executive Support

•  Talk the business language •  Frequent and regular

communication •  Go to the Gemba •  See yourself and your team

as a services organization •  Always have the ROI

equation ready

 Accessing  the  data  maturity  level  of  your  organiza8on  

The  brutal  truth  :    CDOs  with  no  staff  and  

with  no  budget  

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How can you thrive as a CDO ? •  Adapt faster to scenarios •  Have a long term strategy plan in place with short term

deliverables •  Understand how to leverage resources •  Embrace proven methodologies •  Successful program implementations •  Invest in human capital

Conclusions  

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Lessons to Become a Successful CDO

•  People •  Change Management (on going program) •  Culture •  Organization Model •  Processes •  Enterprise Architecture •  Quality and Governance •  and Data & Analytics, of course

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From good to great Chief Data Officer

“Whether or not you can never become great at

something, you can always become better at it ” Neil deGrasse Tyson

Q&A

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Thank you Mario Faria Chief Data Officer and Analytics Strategy Advisor http://www.cdo-inc.com www.slideshare.com/fariamario Twitter : @mariofaria mario.faria@cdo-inc.com +1 (425) 628-3517