3 secrets to being an amazing manager in government

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Three Secrets to Being an Amazing Manager September 20, 2011 Brought to you by:

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Page 1: 3 Secrets to Being an Amazing Manager in Government

Three Secrets to Being an

Amazing Manager

September 20, 2011

Brought to you by:

Page 2: 3 Secrets to Being an Amazing Manager in Government

Today’s Speakers

Kevin Dubs YGL Career Services Program Manager Young Government Leaders

Tom Fox Vice President, leadership and Innovation Partnership for Public Service

Andy Krzmarzick Community Manager GovLoop

Page 3: 3 Secrets to Being an Amazing Manager in Government

GovGigs Resources

• GovGigs: www.govloop.com/govgigs

• Rock Your Resume: www.govloop.com/group/rockyourresume

• Job Listngs: http://jobs.govloop.com

• Join our Mentors Program: http://mentors.govloop.com/signup

Page 4: 3 Secrets to Being an Amazing Manager in Government

Housekeeping o Twitter Hash Tag: #gltrain

o At any time during the next hour, if you would like to submit a question, just look for the "Ask a question" console. The presenters will field your questions at the end.

o If you have any technical difficulties during the Webinar, click on the Help button located below the slide window and you’ll receive technical assistance.

o And finally, after this session is complete, we will be e-mailing you a link to the archived version of this Webinar, so you can view it again or share it with a colleague and a GovLoop training certificate.

Page 5: 3 Secrets to Being an Amazing Manager in Government

Three Secrets to Being an

Amazing Manager

September 20, 2011

Page 6: 3 Secrets to Being an Amazing Manager in Government

Agenda

Partnership Introduction

Getting the Secret Out

Ideas for Action

Q&A

Conclusion and Contact Information

Page 7: 3 Secrets to Being an Amazing Manager in Government

Introduction & Overview

Page 8: 3 Secrets to Being an Amazing Manager in Government

Partnership for Public Service

Inspiring and Hiring Mission Critical Talent

Strengthening Leaders

Engaging Employees

Modernizing Management Systems

Building Networks of Support

The Partnership for Public Service works to revitalize our federal government by inspiring a new generation to serve and

by transforming the way government works

Page 9: 3 Secrets to Being an Amazing Manager in Government

Center for Government Leadership

Annenberg Leadership Seminars

Excellence in Government

Fellows Program

Executive Network

Customized Trainings

Preparing federal leaders to solve national challenges by driving innovation, inspiring employees and

delivering results

Alumni Network

Page 10: 3 Secrets to Being an Amazing Manager in Government

Getting the Secret Out

Page 11: 3 Secrets to Being an Amazing Manager in Government

Nine Attributes of Innovation Leaders

Page 12: 3 Secrets to Being an Amazing Manager in Government

Service to America Medals Celebrating excellence in our federal civil service

Page 13: 3 Secrets to Being an Amazing Manager in Government

Nine Attributes of Innovation Leaders

Page 14: 3 Secrets to Being an Amazing Manager in Government

Core Attributes

Page 15: 3 Secrets to Being an Amazing Manager in Government

Core Attributes

Page 16: 3 Secrets to Being an Amazing Manager in Government

Core Attributes

Page 17: 3 Secrets to Being an Amazing Manager in Government

Case Example: Admiral Thad Allen

Page 18: 3 Secrets to Being an Amazing Manager in Government

Ideas for Action – Articles/Blogs

GovLoop Daily Dose

Harvard Business Review (http://m.hbr.org)

NY Times Corner Office (http://projects.nytimes.com/corner-office)

Washington Post Federal Coach (http://www.washingtonpost.com/blogs/ask-the-fedcoach)

Page 19: 3 Secrets to Being an Amazing Manager in Government

Ideas for Action – TED Talks

Watch TED Talks (http:/www.ted.com)

• Tim Brown – Creativity & Play

• Seth Godin – Leading Tribes

• Steven Johnson – Where Do Good Ideas Come From?

• Alexis Ohanian – How to Make a Splash in Social Media

• Derek Sivers – Starting a Movement

Page 20: 3 Secrets to Being an Amazing Manager in Government

Ideas for Action – Books

Good to Great and the Social Sectors Jim Collins

Leading Outside the Lines Jon Katzenbach & Zia Khan

Made to Stick and Switch Chip & Dan Heath

The Art of Innovation Tom Kelley

Page 21: 3 Secrets to Being an Amazing Manager in Government

Leading People & Teams

Page 22: 3 Secrets to Being an Amazing Manager in Government

Leading People & Teams

Page 23: 3 Secrets to Being an Amazing Manager in Government

Leading People & Teams

Page 24: 3 Secrets to Being an Amazing Manager in Government

Case Example: Jeff Baker

Page 25: 3 Secrets to Being an Amazing Manager in Government

Ideas for Action: One-on-Ones

Short – 15 to 30 minutes

Frequent – at least once every two weeks

Focused on what the individual wants to talk about

Scheduled in advance

A top priority – if a meeting is postponed, it needs to be rescheduled promptly

© 2001 The Ken Blanchard Companies. All rights reserved.

Page 26: 3 Secrets to Being an Amazing Manager in Government

Ideas for Action: Upward Feedback

What is one thing you want me to continue doing?

What is one thing that I can do to help your productivity? Your professional growth?

If you could get me to stop doing one thing, what would it be (i.e., it diminishes your productivity, morale)?

If you could get me to start doing one thing, what would it be (i.e., it would increase your productivity, morale)?

What else can I do to be a better colleague/supervisor?

Page 27: 3 Secrets to Being an Amazing Manager in Government

Leading Across Boundaries

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Leading Across Boundaries

Page 29: 3 Secrets to Being an Amazing Manager in Government

Leading Across Boundaries

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Case Example: Nicole Nelson-Jean

Page 31: 3 Secrets to Being an Amazing Manager in Government

Ideas for Action

Use personality (e.g., MBTI) or motivation (e.g., SDI) assessments to better understand yourself and your colleagues

Intentionally build and maintain your networks on GovLoop, YGL and even in person

Know your leaders and learn to lighten their workloads

Page 32: 3 Secrets to Being an Amazing Manager in Government

Ideas for Action: The Big Picture

For you:

Self-assess your level within each attribute

Study the higher levels and set goals for improving

For your team:

Select/hire new employees who demonstrate attributes

Create targeted, behavior-based development opportunities

Reward employees whose performance reflects attributes

Page 33: 3 Secrets to Being an Amazing Manager in Government

Conclusion & Contact Information

Page 34: 3 Secrets to Being an Amazing Manager in Government

Contact

Tom Fox 202-775-2745 [email protected]

Page 35: 3 Secrets to Being an Amazing Manager in Government

Contact (continued)

Center for Government Leadership:

• Annenberg Leadership Seminars

• Excellence in Government Fellows program

Daily Pipeline

Best Places to Work Agency Workshops

Service to America Medals

Page 36: 3 Secrets to Being an Amazing Manager in Government

ourpublicservice.org

Page 37: 3 Secrets to Being an Amazing Manager in Government

Today’s Speakers

Kevin Dubs YGL Career Services Program Manager Young Government Leaders

Tom Fox Vice President, leadership and Innovation Partnership for Public Service

Andy Krzmarzick Community Manager GovLoop

Page 38: 3 Secrets to Being an Amazing Manager in Government

GovGigs Resources

• GovGigs: www.govloop.com/govgigs

• Rock Your Resume: www.govloop.com/group/rockyourresume

• Job Listngs: http://jobs.govloop.com

• Join our Mentors Program: http://mentors.govloop.com/signup

Page 39: 3 Secrets to Being an Amazing Manager in Government

Thank You!