3 employee discipline

Employee DisciplineFoundation Course in Human Resource Management

Discipline & Employee Discipline

• Discipline – Expected and accepted behaviour within the organization

• Employee Discipline – behaviour expected by the employer or the organization.

Expected Behaviour

Accepted Behaviour

Employee Discipline

Employee Discipline

Following Rules and Regulations

Behave according to

implied terms

Behave according to

expressed terms

Expressed Terms

• The terms specifically stated verbally or in writing in regard to the contract of employment

Expressed Terms

• These terms are found in1. Letter of Appointment2. Circulars3. Standing Orders4. Collective Agreements5. Provisions and relevant Acts (Shop & Office

Act/Wages Board Ordinance)

Implied Terms

• They are not clearly mentioned, expressed or stated in writing

• The employee is expected to know them

Implied Terms

• Carrying out one’s duties and responsibilities effectively and efficiently

• Behaving well inside and outside the organization

• Following the orders of the superior• Respecting the boss • Protecting the good will of the organization

Types of Discipline

1. Positive or Constructive Discipline2. Corrective or Punitive Discipline

Positive or Constructive Discipline

• Promoting “self-discipline” within the organization by educating all the employees on rules, regulations and standards


• Educating employees on the objectives expected from those rules, regulations and standards


• Obtaining the consent of all employees in amending existing rules and regulations and adding new ones.


• This is also called preventive discipline

Constructive or Punitive Discipline

• Making employees disciplined by punishing those who violate the code of conduct.

• This is used as a preventive method of future violation of discipline


1. Positive Approach• Based on the idea that there is no bad human

behavior• Encouraging the positive behavioral patterns• Promoting the ethical and lawful behavior

inside the organization• Constructive discipline


2. Sandwich Model


2. Sandwich Model• Giving a critical feedback to someone to

change his or her behavior• without hurting his or her feelings • To avoid defensive reactions from the

recipient


2. Sandwich Model

Prepare

Compliment

Coach-present the factsencourage

Follow up


3. Progressive Discipline• Trying to correct the employees’ misbehavior

using progressive methods rather than punishing them at once

Counseling or Verb

al warning

A written warning

Suspensi

on or Demotion

Termination


4. Negative Approach• Hot Stove Theory


• Negative Approach

Hot Stove

Employee Misconduct

• Violating rules and regulations of the organization

• Breach of “expressed” or “implied” terms of the contract of employment

• An act done inside or outside the organization which has an impact on the smoothing functioning of the organization

Employee Misconduct

“An act or omission that is in breach of expressed or implied terms and conditions of the employment which has an adverse bearing on the smooth functioning of the work place”

Types of Misconduct

Misconduct

Minor Misconduct

Major Misconduct/Gross Misconduct

Minor Misconduct

• Acts of misconducts that do not result in severe disciplinary actions

Minor Misconduct

1. Late attendance/tardiness

Minor Misconduct

2. Absenteeism

Minor Misconduct

3. Negligence of work/carelessness

Minor Misconduct

4. Not wearing uniforms or personal protective equipments (PPE)

Minor Misconduct

5. Refusal to work reasonable amount of overtime


• Misconducts that result in server disciplinary actions including the termination as well


1. Insubordination

• Insubordination is the act of willfully disobeying your superior.


2. False allegation against the superiors• False accusations which don’t have a solid

foundation


3. Theft or misappropriation• Stealing• Using the properties of the organizations

misappropriate.


4. Assaulting or threatening another employee


5.Using abusive language to address superiors


7. Drunkenness of responsible officers while on duty

Disciplinary Procedure

1. Preliminary Investigation• Collecting materials• Recording evidence• Analysis evidence • Deciding whether it is needed to do a proper

inquiry


2. Show cause or charge sheet• Showing the mistakes committed • Explaining the gravity of those mistakes• Explaining the charges for those mistakes


3. Receiving explanations• Obtaining answers for the mistakes committed• Obtaining reasons for the behaviour


4. Accepting or rejecting explanation• Analyzing the answers and explanations to see

the validity• Treating the answers and explanations based on

their validity


5. Domestic inquiry• In depth analysis of the incident related to the

disciplinary procedure• Inquiry by the management from the employee

accused• He can either defend or accept


6. Findings of the report• The report is prepared by an independent and

impartial person • The report consists the findings on which the

decisions can be made


7. Taking disciplinary actions• Depending on the gravity of the mistakes

committed • Higher the gravity more tight the punishment is

Types of Punishments/Disciplinary Actions

• Warnings – Verbal/Written


• Severe warning or last warning


• Fines (up to 5% of the salary and the deductions to be credited to employee welfare fund)


• Suspending (without pay for a definite period)


• Transfer


• Deferment of increments and promotions


• Demotion

Model Questions

1. What is misconduct?

Model Questions

2. Explain the purpose of preliminary investigation

Model Questions

3. What do you mean by “Minor Misconduct” in an organization? Give examples

Model Questions

4. Name the six steps involved in disciplinary procedure

Model Questions

5. Explain how you can improve discipline in an organization

Model Questions

6. List and explain the types of punishments

Thank you…!!!

3 employee discipline

Leadership & Management