28 octubre, 2004 añadir valor al windows-based hosting 3.0: service and support partners vincent...

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28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

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Page 1: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

28 octubre, 2004

Añadir Valor Al Windows-based Hosting 3.0:

Service and Support Partners

Añadir Valor Al Windows-based Hosting 3.0:

Service and Support Partners Vincent RaisHosting Solutions Specialist, Microsoft Ibérica

Page 2: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

IntroducciónIntroducción

La solución de Microsoft para Windows-based Hosting versión 3.0 fue creada para permitir a proveedores de hosting reducir sus gastos operacionales a través de la automatización, al tiempo que incrementan los ingresos mediante el despliegue de ‘managed services’.

Una creciente alianza de Partners ha desarrollado sus propias soluciones para WSS.

Esta parte del Road Show les informará sobre esas soluciones.

Page 3: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

Agenda Agenda

Fenestrae: Mobile and Messaging Solutions

eQuest: Managed Exchange Quickstart

Sybari: Protección para solucionesde Hosting de Microsoft

Ensim: Ensim Unify

SWsoft: Plesk7 Reloaded

Page 4: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica
Page 5: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

28 octubre, 2004

FenestraeFenestrae

Page 6: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

Discussion and Q&ADiscussion and Q&A

Page 7: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

28 octubre, 2004

eQuesteQuest

Page 8: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

28 octubre, 2004

eQuest Ready for Order SolutionseQuest Ready for Order Solutions

Page 9: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

OverviewOverview

Managed Exchange Quickstart

Online Consulting

eQuest Automation Framework Overview Hosting Edition

Page 10: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

Managed Exchange QuickstartManaged Exchange Quickstart

Benefits Fixed-cost Hosted Exchange offering - 25-35K €

Defined-scope

Rapid deployment

Supports 1 to 10K mailboxes

Target Customer Base Small hosters wanting to “test the waters” with little

risk

Large hosters wanting a “proof of concept” that they can use to “kick the tires” of the solution

Page 11: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

What the MEQ is…What the MEQ is…

Customer provides hardware

eQuest does everything else Operating System Deployment

Software Deployment and Configuration

Microsoft Exchange, MOM, SQL, etc.

eQuest Automation Framework: Hosting Edition. A framework for building custom provisioning applications

Includes: User Interface Framework

Visual Studio.NET Extensions

Tools & Templates

Page 12: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

Microsoft Platform Products and Technologies

Microsoft Hosted Exchange Solution

eQuest Managed Exchange Components

Windows 2003&

Active DirectoryMicrosoft Exchange Server 2003

Microsoft SQL Server

Microsoft Provisioning System

eQuest Automation Framework – Hosting EditionUser & Mailbox ManagementResource Management

eQuest Managed Exchange Quickstart

Inst

all

Sec

ure

Dep

loy

Sup

por

t

Microsoft Operations Manager

Page 13: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

What the MEQ is not…What the MEQ is not…

Not a Large-Scale Deployment But it can scale-out to a Large Deployment

Does Not Require Extensive Pre-Sales efforts Essentially, a “canned” engagement

Does Not Require Extensive “Discovery” or “Design” Can always be customized at a later point

Page 14: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

What the MMEQ is…What the MMEQ is…

Mobile Exchange Quickstart

Add the Mobility functionality of Fenestrae SMS and Fax Solution

Same Benefits and Deployment Services as MEQ

Provisioning of Fenestrae included

Announced last week! And customer ready

Available for 30-40K €

Page 15: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica
Page 16: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

What Online Consulting is…What Online Consulting is…

Pre-Paid Remote Consulting Focused on Pre-deployment or during deployment Email and phone based Prepaid increments of 10, 20, 50 or more hours Dedicated alias for each customer Consulting via pre-scheduled meetings, conference

calls or project activities

Hours that may be utilized for technical support, with a response within one business day

Standard contract and datasheet……..

Can be purchased today!

Page 17: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

Online ConsultingOnline Consulting

Benefits

Only purchase what you require Extensive experience of eQuest’s seasoned

Microsoft Hosting professionals

Expert guidance and best practices

Rapid responses to challenging technical questions

Target Customer Base Small hosters wanting to self deploy but would like

validation and guidance

Large hosters wanting to self-deploy but looking for access to “experts”

Page 18: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

How can it be used?How can it be used?

Receive expert assistance with Solutions Architecture and design

Review project goals and timelines

Learn about limitations of products, tools, and solutions

Review code

Benefit from general consulting and guidance

Discuss hardware recommendations

Review and discuss best practices

Page 19: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

More InformationMore Information

Francois Lorho - eQuest Technologies EMEA [email protected]

Vincent Rais – Microsoft Ibérica [email protected]

Page 20: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

Discussion and Q&ADiscussion and Q&A

Page 21: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

28 octubre, 2004

SybariSybari

Page 22: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

Discussion and Q&ADiscussion and Q&A

Page 23: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

28 octubre, 2004

EnsimEnsim

Page 24: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

28 octubre, 2004

The Ensim Solutions for HostersThe Ensim Solutions for Hosters

Page 25: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

What Hosters Need TodayWhat Hosters Need Today

Accelerate the time to new revenue Quick time-to-market / Flexible service integration

Lower On-going Operating and Capital Expenditures Create a predictable total cost of operations

Reduce reseller and customer support Allow channels and customers to self manage

Tools to compete efficiently Platform flexibility to easily change business plans

Page 26: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

PositioningPositioning

Customer churn rate is high

ARPU decreasing due to price competition

Business Implication

Increased competition is making it difficult to differentiate offerings

Customer Problem

Ability to quickly introduce new differentiated services and solutions increases customer loyalty and ARPU

Ensim Solution

Cost of customer acquisition is rising

Operating costs are rising

Management of reseller channel is time consuming and resource intensive

Ability to automate the reseller channel reduces operational and customer acquisition costs

Costly and difficult to launch new services

Unable to keep up with the competition

Infrastructure for service delivery is dated and increasingly complex to manage

Single service delivery platform enables rapid creation of new services and solutions lowers development costs and increases competitive advantage

Page 27: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

The Ensim SolutionThe Ensim Solution

Fastest time to revenues Product based solution provides fastest deployment time

Differentiated offerings through an extensible platform enables quick integration of new services and features

Template-driven solution allows for rapid product changes and target of  multiple markets

Lower total cost of ownership Reduced risk by easily testing out new services

Automation of all service delivery processes allows resources to focus on strategic initiatives rather than operational issues

Unification of multiple existing platforms into a core solution

Role based delegated administration allows channels and customers to self manage efficiently

Page 28: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

Ensim’s Product LinesEnsim’s Product Lines

DedicatedDiscountHosting

DedicatedDiscountHosting

ManagedDedicated

Hosting

ManagedDedicated

Hosting

Shared WebHosting

Shared WebHosting

ResellersResellers

SME’s/ Consumers

ApplicationHosting

ApplicationHosting

DirectDirect

Channels to Market

Ensim ProEnsim Pro

Ensim UnifyEnsim Unify

Infrastructure/ Server

Management

Windows/Linux web

Hosting

Windows/Linux web

Hosting

Mail / ExchangeMail / Exchange

Collaboration / SharePoint

Collaboration / SharePoint

Database / MS SQL

Database / MS SQL

Web Hosting / Windows - Linux

Web Hosting / Windows - Linux

Future ServicesFuture Services

Offerings

Page 29: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

The Ensim Unify SolutionThe Ensim Unify Solution

Comprehensive multi-services delivery platform for web and application hosters

Streamlined provisioning and management of services

Integrated management of accounts and channels

Available for Hosted Exchange 2003, Windows Web Hosting, SharePoint and MS SQL

Extensibility Customizable shared

platform Differentiate offering

Co-developed with Microsoft

Fastest time to revenues Fastest deployment time Extensible platform enables

quick integration of new services Template-driven solution allows for rapid product changes

Lower total cost of ownership Easily test out new services Automation allows

resources to focus on strategic initiatives rather than operational issues

Role based delegated administration allows channels and customers to self manage efficiently

Overview Benefits

Page 30: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

Ensim Unify Platform and ServicesEnsim Unify Platform and Services

Business Systems Integration FrameworkBusiness Systems Integration Framework

ServiceProviderInterface

ServiceProviderInterface

ResellerInterfaceResellerInterface

SmallBusinessInterface

SmallBusinessInterface

ProvisioningProvisioning MonitoringMonitoring MeteringMetering

Resource and Configuration ManagementResource and Configuration Management

Authentication & AuthorizationAuthentication & Authorization

End UserPortal

End UserPortal

Single Sign-onSingle Sign-on Identity ManagementIdentity Management

Service Creation FrameworkService Creation Framework

Service Add-on FrameworkService Add-on Framework

CustomPortal

CustomPortal

Anti-SpamAnti-Spam Anti-VirusAnti-Virus MobilityMobility Site BuilderSite Builder eCommerceeCommerce

MailMail CollaborationCollaboration Web Hosting Web Hosting CustomServiceCustomServiceSharedSharedPOPPOP

DedicatedDedicatedMAPIMAPI SharePointSharePoint LCSLCS WindowsWindows LinuxLinux

Unify Platform & Services Unify Development Interfaces Planned Services and Add-ons Potential Custom Extensions

DatabaseDatabase

MS SQL 2000MS SQL 2000

BillingApplication

BillingApplication

CustomAdd-onCustomAdd-on

ENSIM UNIFY PLATFORM

Business Systems Integration& User Interface Clients

Value-added Services

Core Services

Page 31: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

More InformationMore Information

Robert Chan [email protected]

Vincent Rais – Microsoft Ibérica [email protected]

Page 32: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

Discussion and Q&ADiscussion and Q&A

Page 33: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

28 octubre, 2004

SWsoftSWsoft

Page 34: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

28 octubre, 2004

Plesk7 ReloadedPlesk7 Reloaded

Page 35: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

Plesk 7 What’s NewPlesk 7 What’s New

Retooled Plesk Interface

ASP.NET Starter Pack

MS DNS Support

Plesk SiteBuilder

Web Server Manager

Automated Key Update

International Domain Names

International Language Support

Full Subdomains Support

Web-based installation

100+ new features

Page 36: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

More MicrosoftnessMore Microsoftness

ASP.NET Starter Kits

MS DNS Support by default

Complete IIS Management Capabilities

File/VPN/Terminal Server Management

Best support for ASP.NET development:

ASP.NET Configurator, Code Access Security, Test Pages, Permission Checker

Framework Registration Checker

Application Pool Management

Page 37: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

Plesk 8 – What’s for MicrosoftPlesk 8 – What’s for Microsoft

Windows-based Hosting 3.0

Microsoft Shared Hosting Accelerator

Active Directory support

WbH 3.0 AD Schema compatibility

Microsoft Provisioning Framework

Hosted Exchange support

Hosted SharePoint support

Plesk as a jump-start kit for hosters

PEM Integration

Page 38: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

More InformationMore Information

Soeren von Varchmin [email protected]

Serguei Beloussov [email protected]

Vincent Rais – Microsoft Ibérica [email protected]

Page 39: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

Discussion and Q&ADiscussion and Q&A

Page 40: 28 octubre, 2004 Añadir Valor Al Windows-based Hosting 3.0: Service and Support Partners Vincent Rais Hosting Solutions Specialist, Microsoft Ibérica

© 2004 Microsoft Corporation. All rights reserved.This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.