27th national risk management training conference april 28 - firma

27TH NATIONAL RISK MANAGEMENT TRAINING CONFERENCEAPRIL 28 - MAY 2, 2013LAS VEGAS, NEVADA

THEFIRMA.ORG

"The Changing World of

Asset / Wealth Management."

Organizations Represented at the 2012 National Conference

Accutech Systems CorporationADP Investor Communications ServicesArgent Fiduciary Consulting ServicesBPSBrainshark, Inc.BroadridgeDeloitte & Touche LLPDelta DataEisnerAmper, LLPFederated InvestorsFiduciary Education Center, LLC

Fiduciary Services Regulatory AlertFinancial Tracking Technologies, LLCGlobeTax Services, Inc.Groom Law GroupInforma Investment SolutionsInfovisa, Inc.Innovative Systems, Inc.Insurance Trust MonitorNth Degree Financial Solutions, LLCPaisley ConsultingPDS Companies

PricewaterhouseCoopers, LLPProxytrustResource Insurance ConsultantsRegulatory Compliance AssociationSpardataThe Insurance AdvisorThomson ReutersTrusts & EstatesTrust Imaging Systems, Inc.Trust Management Network

Amarillo National BankAmerican National BankAmerican National Bank of TexasANB Bank/Sturm Financial GroupBank of AmericaBank of HawaiiBank of the WestBankers Trust CompanyBMO HarrisBNY MellonBoston Private Financial Holdings, Inc.Broadway National BankBrown Brothers Harriman & CoCA Dept of Financial InstitutionsCentral National BankChemung Canal Trust CompanyCitigroupCitizens Trust and Investment Corp.City National BankComerica, Inc.Community Trust and Investment CompanyComptroller of the CurrencyConstellation Trust CompanyCountry FinancialCOUNTRY Trust BankDavis Kinard, PCDeloitte & Touche LLPDelta National Bank & Trust CompanyDeseret Trust CompanyEdward Jones Trust Company

Encore BankExtraco Banks NAFDICFederal Reserve Bank of AtlantaFederal Reserve Bank of ChicagoFederal Reserve Bank of New YorkFederal Reserve Bank of San FranciscoFiduciary Foresight, LLCFiduciary Services Consulting Group, Inc.Fifth Third BankFinancial Outsourcing SolutionsFirst Bankers Trust ServicesFirst Interstate BancSystem, Inc.First National Bank, Fort SmithFirst National of Nebraska, Inc.First Trust Company of OnagaFrost BankGodfrey & Kahn, S.C.Guaranty Bank and Trust CompanyHand Benefits & Trust CompanyHartwell Group, LLCHSBCIBERIABANKINTRUST Financial Corp.JPMorgan ChaseJRMB II, Inc.Kanaly Trust, LTAKeyBankM & M Consulting, LLC MB Financial Bank, NA

Mechanics BankMercantil CommercebankMutualBankNebraska Dept. of Banking & FinanceNorthwestern MutualOld Point Trust & Financial Services, NAPA Dept of BankingPNC BankSanta Fe Trust, Inc.South Dakota Division of BankingSunTrust Banks, Inc.Synovus Trust CompanyTexas Department of BankingThe First National Bank in Sioux FallsThe Glenmede Trust Company, NAThe Northern Trust CompanyThe Tax Reporting GroupThe Trust Company of ManhattanThe Trust Company of VirginiaThrivent Financial BankU.S. Fiduciary Services, Inc.UMB Financial Corp.Unified Trust Company, NAUnion BankUS BancorpUSAAVeolia TransportationVirginia Bureau of Financial InstitutionsWells FargoZions Bancorporation

FIRMA Sponsors & Partners

Current & Recent Sponsors

Partner OrganizationsAmerican Bankers Association (ABA)

Association of Certified Fraud Examiners (ACFE)Association of Certified Anti-Money Laundering Specialist (ACAMS)

Campbell University/ Trust Education Foundation, Inc.Cannon Financial Institute, Inc.

Global Association of Risk Professionals (GARP)Securities Industry & Financial Market Association - Internal Auditors Society (SIFMA/IAS)

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Sunday, April 28, 2013 Workshop Check-In 11:30 AM - 1:00 PM

Pre-Conference Workshops 1:00 - 4:00 PM

Conference Check-In 4:30 - 6:00 PM

New Attendee/Member Reception 6:30 - 7:30 PM

Monday, April 29, 2013 Late Conference Check-In 7:30 - 8:00 AM

General Sessions 8:00 - 11:45 AM

Hosted Luncheon 11:45 AM - 1:15 PM

General Sessions 1:15 - 3:30 PM

Roundtable Sessions 3:45 - 5:15 PM

Welcome Reception 6:00 - 8:00 PM

Tuesday, April 30, 2013 General Sessions 8:00 AM - 1:15 PM

In-Conference Seminar Check-In 2:00 - 2:30 PM

In-Conference Seminar 2:30 - 4:30 PM

Wednesday, May 1, 2013 General Session 8:00 - 9:00 AM

Concurrent Sessions 9:15 - 11:30 AM

Hosted Luncheon and 11:45 AM - 1:15 PM

FIRMA Annual Membership Meeting

Concurrent Sessions 1:15 - 4:45 PM

Thursday, May 2, 2013 General Sessions 8:00 - 11:30 AM

Adjourn 11:30 AM

FIRMA is registered with the National Association of State Boards of Accountancy (NASBA), as a sponsorof continuing professional education on the National Registry of CPE Sponsors. State boards of accountancyhave final authority on the acceptance of individual courses for CPE credit. Complaints regarding sponsorsmay be addressed to National Registry of CPE Sponsors,150 Fourth Avenue North, Suite 700, Nashville,TN 37219-2417. NASBA phone number (615) 880-4200. Website: www.nasba.org.

Conference Schedule

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FIRMA™ is proud to sponsor its twenty-seventh Annual National Risk Manage-ment Training Conference and we arepleased to bring outstanding topics andspeakers back to Las Vegas. Through thesechallenging financial times, FIRMA hasstood strong in our belief that there is nomore vital time than now for training andunderstanding. In recognition of this,FIRMA is proud to provide trainingresources to risk management profession-als who are responsible for asset/wealthmanagement, broker/dealer activities, andinsurance products.Our national speakers will discuss the cur-rent trends in the industry, new productsand specialized lines of business, and willprovide insights to the management andcontrol of associated risks. Our program isdesigned to provide valuable benefits to:

• Fiduciary Auditors and Compliance Officers

• Asset and Investment Management Professionals• Fiduciary Executives• Risk Management Professionals• State and National Regulators • Legal Counsel• Certified Public Accountants

Our program will offer a unique combina-tion of general sessions and individualizedgroup sessions. Our general sessions willprimarily address issues of significant im-portance to the risk and investment man-agement industry. This year, we are pleasedto continue our offerings of expandedbreakout sessions, held on both Mondayand Wednesday, with a total of 23 breakoutsessions. These sessions focus on morespecialized products and services fromwhich attendees can choose the topics ofmost importance to their institutions. Weare also pleased to offer two valuable Pre-Conference Workshops on Sunday prior tothe start of the formal conference, as wellas a 2-hour In-Conference Seminar onTuesday afternoon.

Workshop and Seminar FeesPre-Conference Workshops are $225 forFIRMA members and $300 for non-mem-bers. The fee for our In-Conference Sem-inar on Tuesday is $150 for FIRMAmembers; $225 for non-members.Conference Fees – Conference fees are $1,495 for FIRMA

members and $1,695 for non-members.This fee includes all conference materials,daily continental breakfasts, morning andafternoon refreshment breaks, two lunch-eons and a Monday evening welcome re-ception.EARLY PAYMENT DISCOUNT - Forconference payments received priorto March 8, 2013, the conferencefees are $1,395 for FIRMA membersand $1,595 for non-members.

Group DiscountsGroup discounts to the above prices areavailable as follows. Group registrationsmust be received as a group and paidthrough a single invoice.5% off the above fees for 5 registrations 10% off the above fees for 10 registrations Special Fee Offer For RegulatorsFIRMA also offers special fees for atten-dees from national and state regulatoryagencies. Please call our FIRMA Office at678-565-6211 to inquire about these spe-cial conference fees.Cancellation Refund PolicyCancellations received prior to April 12,2013, will be refunded in full. Cancella-tions received April 12th through April25th will be refunded subject to a $250service charge. Cancellations made afterApril 25, 2013, are non-refundable. No re-funds will be processed unless the cancel-lation is made in writing. Note: You maytransfer your registration to anotherperson at any time.FIRMA reserves the right to change speak-ers or reschedule or cancel sessions whennecessary. FIRMA is not responsible forany penalties (e.g. airfare, hotels, etc.) thatmay be incurred should this program becanceled. For more information regardingseminar administrative policies such ascomplaint or refund, please contact our of-fices at 678-565-6211. Continuing EducationThe 2013 Training Conference provides23 Group-Live continuing educationhours. The Pre-Conference Workshopseach provide three Group-Live continuingeducation hours; the In-Conference Sem-inar provides two Group-Live continuingeducation hours. For certified FIRMAmembers, all of these hours will be recog-nized as FIRMA-specific.

Conference Education Prerequisites There are no advance preparation require-ments to be read or completed prior to at-tending this program.The program skill level for this Confer-ence is rated “Intermediate”. This pro-gram is rated Intermediate because of theeducational and/or experience require-ments as follows:• Attendee should be a Certified professional; or• Attendees should have at least one yearof general trust or fiduciary workexperience in the fields of personal trust, employee benefit trust, audit, compliance, or risk management; or• Attendees should have passed a one-week trust school course offered by Cannon Financial Institute or Campbell University, or an equivalentindustry program; or• Attendee should have attended a previous FIRMA education program.

Tax Deductibility The cost of continuing education (whentaken to maintain or enhance professionaldevelopment) may be tax deductible.Please consult with your tax accountant formore information.Special Hotel Incentives fromFIRMA and our Host Hotel –the Rio All-Suite Hotel.FIRMA feels it is important for our Con-ference Attendees to know that FIRMAhas significant contractual risk if our Atten-dees do not stay at our host hotel. For 2013,FIRMA is pleased to offer to our govern-ment Attendees up to 50 government-raterooms. In addition, for all FIRMA Confer-ence Attendees staying at The Rio, each in-dividual is eligible for one of three (3)special raffle prizes as an incentive:• One (1) free registration certificate to the FIRMA 2014 Conference in Orlando, FL • One (1) night hotel rooming feerebated to Attendee’s room bill• One (1) gift voucher for a complimentary 2-night stay in a Caesar Entertainment hotel

FIRMA always hopes our Attendees willchoose to enjoy the convenience of ourhost hotel and, for 2013, especially thegrand amenities offered at the impressiveRio All-Suite Hotel.

27th Annual National Risk Management Training Conference

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Pre-Conference Workshop I 1:00 - 4:00 PM

Managing Regulatory Reporting – State by State

Duane LeeExecutive Vice PresidentCANNON FINANCIAL INSTITUTEAthens, Georgia

Federal Fiduciary Regulatory Reporting Requirements: Present-ing an overview of the federal reporting requirements for a fidu-ciary institution. Duane will include DOL, IRS, SEC, IRS,PBGC, OCC, FDIC, FRB and other federal agency reporting re-quirements along with suggestions on how to organize and con-trol the process effectively and efficiently. Attendees will alsolearn common errors and pitfalls.

Pre-Conference Workshop II1:00 - 4:00 PM

Finding the Risks in Trust Administrative Reviews

Becky KellyPartnerTHE FIDUCIARY EDUCATION CENTER, LLCStaunton, Virginia

Roger PondPartnerTHE FIDUCIARY EDUCATION CENTER, LLCRichmond, Virginia

Through an always lively discussion, attendees will learn the issuesinvolving: • Trust documents and what the future looks like• The Trust Pyramid• Account acceptance• The importance of ongoing review• The dreaded discretionary distribution• The purpose of the investment objective• Tax traps• Where do I find the pertinent information• The order of the review process• Current litigation causing additional heartburn

Sunday, April 28, 2013

6:30 - 7:30 PMHosted by FIRMA

FIRMA is delighted to host a special reception for our first-timeConference attendees and new FIRMA Members. Our guests will learnabout the events planned for the Conference week, will receive tips fornavigating through the many sessions – both general and concurrent, andthey will learn about FIRMA’s mission and the benefits of FIRMAmembership. Guests are also encouraged to share questions with theFIRMA ambassadors. This informal reception provides an easyConference introduction for our new attendees and members.

New Attendee/Member Reception

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Monday, April 29, 2013Welcoming Remarks8:00 - 8:15 am

FIRMA PresidentBruce K. Goldberg,CTA, CPA

Opening Keynote Address8:15 - 9:15 am

From Mob Mouthpiece to Mayor

Oscar GoodmanCONSULTANTFormer Mayor of Las VegasLas Vegas, Nevada

What’s it like having Oscar Goodmanspeaking at your event? Well, actually, heis equal parts Frank, Sammy and Deanwith a splash of Clarence Darrow.Granted, that’s a lot of personality for oneman. But you’ve got to be big to go fromthe most famous mob attorney in the worldto the mayor of one of America’s mosticonic cities.The kind of reinvention that defines OscarGoodman is a powerful message for organ-izations today. How do you leverage yourpersonal skills toward exciting new direc-tions? How can you use thinking on yourfeet to sprint ahead of your competition?In what ways can you make perceptionwork harder for you? Through his informal,conversational, anecdotal style, OscarGoodman will get you thinking about all ofthis – and more.If transformation is the order of the day,take it from the man who went from mobmouthpiece to the self-described “happiestmayor in the universe.”

General Session9:30 –10:30 am

Trust Legislative Update

Cecelia A. CalabySenior Vice PresidentCenter for Securities, Trusts, and InvestmentsAMERICAN BANKERS ASSOCIATIONWashington, D.C.

The regulators are still busy implementingthe Dodd-Frank Act – where are we? Muchhas been done, but much more remains tobe done. Come learn about how the regu-lators have been implementing the Act sofar, and how their regulations will impactthe wealth management industry. We willalso look ahead to issues to watch out for asimplementation of the Act proceeds.

General Session10:45 am - 11:45 am

Economic Update – Beyond the Fiscal Debate

Ellen Beeson ZentnerEconomic ResearchNOMURA SECURITIES INTERNATIONAL, INC.New York, New York

Efforts to put the US on a sustainable fis-cal path are likely to shape the economy inextraordinary ways. We invite you to joinEllen for an always engaging economicanalysis. Attendees will learn the what andwhy behind the word “extraordinary.”

Hosted Lunch – Featuring Dessert with the Sponsors11:45 am - 1:15 pm

General Session1:15 - 2:15 pm

Securities Regulator Panel

Carla RomanoSVP and Senior Regional DirectorFINRAChicago, Illinois

Martin J. MurphyAssociate Regional DirectorExaminations DivisionUS SECURITIES &EXCHANGE COMMISSIONLos Angeles, California

Katherine Addleman - Moderator PartnerHAYNES & BOONE, LLPDallas, Texas

This is always a valuable and not-to-misssession with our primary federal securitiesregulators. These agency leaders will sharetheir current fiduciary examination andpolicy initiatives, each responding respec-tively to a series of questions posed byFIRMA. This unique format will allowattendees to hear how each agency isaddressing financial reform.

General Session2:30 - 3:30 pm

Senior Executive Panel – Are YouReady for the Next Threat?

Harold A. CrawfordGlobal Director of AML &SanctionsAssociate Director ofComplianceBROWN BROTHERS HARRIMAN TRUST CO.New York, New York

Larry KallembachExecutive Vice Presidentand CIOMB FINANCIAL BANK,N.A.Rosemont, Illinois

Linda R. Manfredonia, JD, LLMChief Fiduciary OfficerPNC WEALTH MANAGEMENTPhiladelphia, Pennsylvania

This is a not-to-miss session for a criticallook, inside and globally, at the risks andthreats facing our fiduciary and wealth in-dustry. Please join our expert ExecutivePanel for a “crystal-ball” discussion of theemerging threats such as regulatory over-reach, global shocks, cyber security, moneylaundering and more. Learn about scenarioplanning and what-ifs. The preparation fortomorrow’s business risks begins today.

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Auditing

Leaders:Keith A. Bujalski, CTA,CPA Managing DirectorAudit DepartmentJPMORGAN CHASE & CO. New York, New York

Gary E. Pelcak, CTA,CFSA, CFE Chief Audit ExecutiveCENTRAL NATIONALBANKJunction City, Kansas

Compliance & Risk

Leaders:Jennifer L. De Vries,CTASenior Managing DirectorFVP, Director of Risk Management & OperationsMB FINANCIAL BANK, NARosemont, Illinois

Michael Daly Vice President and Manager Risk Management & QualityControlUNION BANK San Francisco, California

RegulatorsThis session is open only to Federal andState Regulators

Leader:Jeffrey S. Kropschot, CTCP, IACCP Chief Compliance OfficerEDWARD JONES TRUST COMPANYSt. Louis, Missouri

Monday, April 29, 2013

Roundtable Sessions 3:45 - 5:15 pm

What keeps us up at night? Join your peers in three different discussion groups of best practices, problem solving, leadership, governance,current issues, present challenges, and possible approaches to address all issues. We ask all federal and state regulators in attendance tojoin the “Regulators” Roundtable. All other attendees may choose the “Auditing” or “Compliance Risk” Roundtables.

6:00 - 8:00 PM

FIRMA’sWelcome Reception

Keynote Session 8:00 - 9:00 am

Risk and Reward - Asset Alloca-tion in a Changed World

Dominic Campisi PartnerEVANS, LATHAM & CAMPISISan Francisco, California

The reliance on “volatility” or “risk” as abasis for allocating trust assets and select-ing individual investments under the Uni-form Prudent Investor Act and relatedstatutes has been called into question byrising correlations between asset classes,by two crashes in a decade, and by studiesshowing that taking on risk does not nec-essarily lead to higher returns. Asset allo-cations relying on bonds face serious risksas rates continue to be suppressed, leadingto negative real returns for bond invest-ments (mirroring results from the post-World War II era where rate suppressionled to a 40 per cent loss in real bond val-ues). Taking on alternative investments toprop up portfolio income becomes a majordanger to fiduciaries, including substantialsurcharges for some corporate fiduciaries.

General Session 9:15 -10:15 am

Risk Appetite

Dolores A. Atallo Firm Director DELOITTE & TOUCHELLP New York, New York

What is Your Risk Appetite? Many organ-izations struggle when asked to articulatetheir Risk Appetite. This topic is high onthe agenda of stakeholders since it facili-tates insights into not only how much riskyour organization is taking, but how therisk you are taking is impacting strategy.Attendees will have the opportunity toenhance your views on risk appetite andlearn about examples in action of how it isan important tool for managing risk.

General Session 10:30 am -12:00 noon

Regulator Panel

Anthony DiMiloExamination Specialist - Trust FDICSan Francisco, California

James Dow Director - Wealth Management & Operations Risk Dept. of Supervision & Regulation FEDERAL RESERVE BANK OF ATLANTAAtlanta, Georgia

Joel MillerAsset Management Group LeaderOFFICE OF THE COMPTROLLER OFTHE CURRENCYWashington, D.C.

This is always a valuable and not-to-misssession with our primary federal regula-tors. These agency leaders will share theircurrent fiduciary examination and policyinitiatives, each responding respectively toa series of questions posed by FIRMA.This unique format will allow attendees tohear how each agency is addressing finan-cial reform.

General Session 12:15 - 1:15 pm

Personal Information Security

Cynthia Hetherington, MLS, MSM,CFEFounder and PrincipalHETHERINGTON GROUP Wayne, New Jersey

Open sources go far beyond what is avail-able in Google and Facebook, as well asother popular sites. This session will lookbeyond the obvious services into social net-works and similar media to locate assets,discover company leaks, protect reputa-tions, track down anonymous users andexpand the arsenal of resources availablebut unknown to the average investigator.In addition, we’ll discuss the obvious pit-falls that most professionals fall into when

investigating in these new mediums. Whatare they missing, where are they exposingthemselves and how to investigate dis-creetly online, are three major themeswhile we expose the sources.

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Tuesday, April 30, 2013

In-Conference Seminar 2:30 - 4:30 pm

Fiduciary Governance

Dolores A. AtalloModeratorFirm Director DELOITTE & TOUCHE LLP New York, New York

Dick CorcoranWealth ManagementExecutive Vice PresidentTHE FIRST NATIONAL BANK IN SIOUX FALLSSioux Falls, South Dakota

Satish G. Pattegar CCO-TrustUS BANK Minneapolis, Minnesota

Marilyn Smith, CTCPHead US Risk Policy & GovernanceHARRIS BANKChicago, Illinois

Please join our expert panel for an in-teractive discussion of the practices,benefits and challenges of implement-ing and maintaining a fiduciary gover-nance structure that meets the needsof the regulations, the company andregulator expectations. Attendees willlearn the heightened regulatory expec-tations and opportunities for enhance-ments within the industry’s mandatefor a strong governance structure insmall, medium or large-sized financialinstitutions. Our panel will analyzelessons learned from failures – whatworks, what doesn’t - and help createa roadmap for implementation in yourorganization.

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Keynote Session8:00 - 9:00 am

The Changing World of Asset and Wealth Management

Barbara NovickVice ChairmanBLACKROCK INSTITUTIONAL TRUST COMPANYNew York, New York

Asset management has evolved to reflect changing market dynamics and client preferences. Today, the industry faces significant regulatorychange as well changes in capital markets change, technology, and client needs. This session will provide a perspective on the evolutionof asset management over time and will address the challenges and opportunities that will reposition the industry looking ahead.

Wednesday, May 1, 2013

Hosted Luncheon and Meeting

11:45 AM - 1:15 PM

Open to all Conference Attendees

FIRMA Annual Membership MeetingBruce K. Goldberg, CTA, CPA

FIRMA President

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SUNDAY MONDAY TUESDAYCO

NFE

REN

CE SCH

EDULE

AT A G

LANCE

Workshop I

ManagingRegulatory

Reporting –State by StateDuane Lee

Workshop II

Finding theRisks in Trust

AdministrativeReviewsBecky KellyRoger Pond

IN-CONFERENCESEMINAR2:30 - 4:30 PM

FiduciaryGovernanceDolores A. AtalloDick CorcoranSatish G. PattegarMarilyn Smith

PRE-CONFERENCEWORKSHOPS1:00 - 4:00 PM

New Attendee/MemberReception

6:30 - 7:30 PM

FIRMA’s Welcome Reception6:00 - 8:00 PM

GENERAL SESSION

GENERAL SESSIONS

8:00 - 8:15 AM

9:30 - 10:30 AM

Welcoming Remarks

Trust Legislative UpdateCecelia A. Calaby

10:45 AM - 11:45 PMEconomic Update – Beyond the Fiscal Debate

Ellen Beeson Zentner

HOSTED LUNCHEONfeaturing Dessert with the Sponsors

11:45 AM - 1:15 PM

KEYNOTE SESSION8:00 - 9:00 AM

Risk and Reward –Asset Allocation

in aChanged WorldDominic Campisi

9:15 - 10:15 AMRisk AppetiteDolores A. Atallo

10:30 AM - NoonRegulator PanelAnthony DiMiloJames DowJoel Miller

12:15 - 1:15 PM

PersonalInformation

SecurityCynthia Hetherington

AuditingKeith A. BujalskiGary E. Pelcak

Compliance/RiskJennifer L. De VriesMichael Daly

Regulators Jeffrey S. Kropschot

ROUNDTABLE SESSIONS3:45 - 5:15 PM

OPENING KEYNOTE SESSION8:15 - 9:15 AM

From Mob Mouthpiece to MayorOscar Goodman

GENERAL SESSIONS

1:15 - 2:15 PM

2:30 - 3:30 PM

Securities Regulator PanelCarol RomanoMartin J. MurphyKatherine Addleman

Senior Executive Panel – Are You ReadyFor the Next Threat?

Harold CrawfordLarry Kallembach

Linda R. Manfredonia

GENERAL SESSIONS

CONCURRENT SESSIONS

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S M T CONFER

ENCE SCH

EDULE A

T A G

LANCE

Section 17Affiliate

Transactions Satish G. Pattegar

New Productsand Business

InitiativesGregory J. Lyons

ERISAUpdate

Roberta Ufford

How ‘Smart’ Are You?Julia Kirby

9:15 - 10:15 AM

10:30 - 11:30 AMERISAUpdate

(REPEAT SESSION)Roberta Ufford

Beyond Force Majeure: PracticalSteps to Implement

Lessons Learnedfrom SuperstormSandy and Other

Systemic ChallengesBev EdwardsJean Meyer

InvestorManager Analysis:

The Deep Dive R. James Hrabak

Getting theRight Fit on

SSAE16 ReportsGeorge Galindo

RecentDevelopments in

FiduciaryLitigation

Dana G. Fitzsimons, Jr.

Recovery andResolution

Plans–Corporate Living WillsMartha A. Heinze

Letters andTitles and Tags Deborah A. AustinJanice J. Sackley

New Productsand Business

Initiatives (REPEAT SESSION)Gregory J. Lyons

1:15 - 2:15 PM

RecentDevelopments in

FiduciaryLitigation

(REPEAT SESSION)Dana G. Fitzsimons, Jr.

Co-FiduciaryRisk: The Pitfalls

and the Rewards –How to Balance

Both and ProtectYourself

William T. Morris

Trends in Trusts:Directed Trusts

& DecantingSally Larson Sargent

EB ProhibitedTransactions Roberta J. Ufford

2:30 - 3:30 PM

HOSTED LUNCHEON11:45 AM - 1:15 PMFIRMA ANNUAL

MEMBERSHIP MEETING

CONCURRENT SESSIONS


The Changing World of Asset and Wealth Management

Barbara Novick

GENERAL SESSIONS


Leading from a

FiduciaryPerspectiveBarry Salzberg

9:15 - 10:15 AMFATCA Update

and its Global ReachSarah A. Miller

10:30 - 11:30 AM

Panel –Satisfactory to

StrongDavid Bilko

James M. GallagherMark Sparano

ConferenceAdjourns11:30 AM

3:45 - 4:45 PMTo Identify aFraud, Learnto Think Likethe FraudsterDennis M. Lormel

Trends in Trusts:Directed Trusts

& Decanting(REPEAT SESSION)

Sally Larson Sargent

EnvironmentalRisks in Real

Estate & MineralInterests Dick Sadler

GlobalSub-Custodian

RiskMartha A. Heinze

WEDNESDAY THURSDAY

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Section 17 Affiliate Transactions

Satish G. Pattegar CCO-TrustUS BANKMinneapolis, Minnesota

Often cited as a morass of unascertainable depth, and the mostcomplex of the entire SEC series, Section 17 of the InvestmentCompany Act of 1940 imposes some very strict regulations ontransactions between investment companies and related entities.In this session, Satish will provide a comprehensive overview ofaffiliated transactions and how to analyze them. Topics discussedwill include:Affiliated transactions under Section 17(a) and (b)Identifying affiliated funds and the degree of affiliationThe presumption of controlDefining “transaction”Exemptive reliefFiduciary considerationsThis session is ideal for compliance and risk management profes-sionals, audit professionals, operations staff, and attorneys whodeal with fiduciary investments in mutual funds and/or services tomutual funds.With consequences for violation ranging from disgorgement ofrevenue to regulatory fines and penalties, understanding theseissues is critical to your organization’s prosperity. Please join Satishfor what is sure to be the scariest hour at this year’s conference.

New Products and Business Initiatives

Gregory J. Lyons PartnerDEBEVOISE & PLIMPTON, LLPNew York, New York

KNOWLEDGE IS EVERYTHING! New product introduction isimportant, exciting and can be very profitable for your firm. How-ever, as products become more complex, it is critical to have arobust oversight process around new initiatives. Bad products canproduce disastrous consequences, turn away clients and tarnishyour reputation. During this interactive session attendees will learn about a numberof issues around product development oversight including:

When should you be involved?Who should be part of the process?What do you need to look for? What is the regulatory guidance on product introduction? How do you develop product during a changing regulatory environment?

How do you deal with “pushy” product developers who are “stars” in their own mind?How do you deal with reputation risk?What about training?Is the disclosure adequate?What is a post implementation review?

ERISA Update

Roberta J. UffordPartnerGROOM LAW GROUPWashington, D.C.

This session will review current and developing legal issues andregulation relating to the administration and investment manage-ment of retirement and other plans covered by the EmployeeRetirement Income Security Act of 1974 (ERISA) and individualretirement accounts (IRAs), including - new rulemaking address-ing the definition of fiduciary, developments relating to disclosureregulation, and emerging trends in litigation involving plans andIRAs, including 401(k) plan fee litigation.

How ‘Smart’ are You?: How Smart Phones andTablets are Changing Financial Services

Julia KirbyDirectorGovernance, Regulatory & Risk StrategiesDELOITTE & TOUCHE, LLPWashington, D.C.

Some statistics to consider:Mobile payments alone are poised to grow from $49B in 2010to $426B worldwide in 2015Money transfers account for 60% of all mobile payments andare forecasted to continue to be the most popular type oftransaction by 2015 (51%)Consumers are demanding it. It’s no longer a ‘nice to have’ butrather a ‘must have’ e.g.Mobile banking appsIncreased competition due to new entrants e.g. technologycompanies such as Facebook, Intuit, Google

Learn what changes we are seeing in the US and elsewhere andhow the changes might impact fiduciary services and our clients’service expectations. Find out what new challenges technology isbringing to our organizations. Get a glance of what the futuremight hold.

Concurrent Sessions 9:15 -10:15 AM

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ERISA Update (REPEAT SESSION)


Beyond Force Majeure: Practical Steps to Implement Lessons Learned from Superstorm Sandyand other Systemic Challenges

Bev EdwardsSenior Vice President/Legal Counsel & ComplianceFIRST TRUST COMPANY OF ONAGAOverland Park, Kansas

Jean MeyerPresidentFIRST TRUST COMPANY OF ONAGAOverland Park, Kansas

What can your organization do now to better prepare for settle-ment system failure or anomalies? How will you react if your or-ganization cannot accommodate liquidations, honor payments, oraffect transactions due to systemic failures beyond your control?What steps should your organization take to avoid overdrafts andother extensions of credit caused by lack of market liquidity?Please join Bev and Jean for these important answers.

Investment Manager Analysis: The Deep Dive

R. James Hrabak, CFA Senior Managing Director – Chief Investment OfficerAsset Management & TrustMB FINANCIAL BANKRosemont, Illinois

In this session, attendees will learn about quantitative andqualitative metrics that can be used to analyze mutual fund andseparate account managers with an eye toward building a consis-tently high performing manager line-up. Traditional screeningtools will be discussed in addition to more advanced visualtechniques.

Getting the Right Fit on SSAE16 Reports

George GalindoManaging Director — Risk Assurance PRICEWATERHOUSECOOPERS, LLP. Houston, Texas

This session will help to demystify the current alphabet soup ofexisting auditor reports. George will discuss practical approachesfor aligning business risk in using service providers to report theirown information - known as IPE, “Information Provided by En-tity.” This session will go beyond traditional financial reportingand discuss, in plain English, various areas of increasing risk inusing service providers - such as privacy, security, cloud computing,and operations/compliance management. Attendees will also re-ceive practical tips on approaching service providers to provide ad-ditional transparency and information that aligns to yourorganization’s risk profile.


Concurrent Sessions 10:30 - 11:30 AM

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Recent Developments in Fiduciary Litigation

Dana G. Fitzsimons Jr. BESSEMER TRUSTAtlanta, Georgia

With a focus on how fiduciaries and their advisors may bestunderstand and manage fiduciary risk in an increasingly litigiousand confrontational environment, Dana will review recent casesfrom across the country and discuss trends and developments inseveral areas including: investments, concentrations, and specialassets; distributions; surcharge exposure; disclosure to beneficiar-ies; modification of trusts; settlement, defenses, and limitationson actions against fiduciaries.

Recovery & Resolution Plans – Corporate Living Wills

Martha A. HeinzeManaging DirectorJPMORGAN CHASE CO.New York, New York

How prepared are you to help the FDIC manage your firm’sunwind plan? Do you know where to begin? With the complexityof large global financial institutions, Recovery and ResolutionPlans are not easy to write, much less implement. Regardless ofsize, all institutions will face similar challenges in translating howthey conduct business into how the regulators are interested inseeing the information. This session will review implications tobusiness management of Recovery and Resolution Plans.

Letters and Titles and Tags

Deborah A. Austin, CTCP, CFSA Senior Vice PresidentPersonal Fiduciary Risk DirectorUNION BANK San Diego, California

Janice J. SackleyPrincipalFIDUCIARY FORESIGHT, LLCPortage, Michigan

Does your firm permit their use? Learn about the hidden dangersassociated with the use of various industry designations. Some maycarry unanticipated risks or unknowingly subject your firm and itsemployees to codes of ethics and standards of care that you arenot equipped to manage. Come prepared to share your firm’sapproach and learn about the pros and cons of allowing employeesto use professional and educational designations.

New Products and Business Initiatives (REPEAT SESSION)

Gregory J. Lyons PartnerDEBEVOISE & PLIMPTON, LLPNew York, New York


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Recent Developments in Fiduciary Litigation (REPEAT SESSION)

Dana G. Fitzsimons Jr. BESSEMER TRUSTAtlanta, Georgia

Co-Fiduciary Risk: The Pitfalls and the Rewards –How to Balance Both and Protect Yourself

William T. Norris Private Wealth Managing Director | Chief Investment OfficerTHE PRIVATEBANKChicago, Illinois

Working with co-fiduciaries can be a struggle but it has itsrewards. In today’s complex and challenging environment, it iscritical for advisors to know what the risks are, how to effectivelymanage those risks and what steps can be taken to have a goodrelationship with those acting as co-trustees. In this session wewill identify some of the key issues that tend to arise when workingwith co-fiduciaries, discuss best practices in managing theserelationships (both practical and legal) and discuss trends in theindustry that advisors might want to take advantage of that maymake working with these relationships easier.

Trends in Trusts – Directed Trusts & Decanting

Sally Larson SargentSenior Managing Director& Head of Personal TrustMB FINANCIAL BANK, N.A.Rosemont, Illinois

Join in a discussion of the corporate fiduciary’s role in directedtrusts and trust decanting, as these concepts sweep the nation.We will analyze:• The current statutory environment• Fiduciary duties, responsibilities and liabilities of a directedtrustee and of a trustee participating in trust decanting

• Risks posed to financial institutions when acting as a directed trustee or participating in a trust decanting

• Best practices by financial institutions to mitigate those risks

EB Prohibited Transactions


ERISA and the Internal Revenue Code include substantiallysimilar rules prohibiting certain transactions involving retirementplans as well as IRAs. This session provides a brief primer of theseprohibited transaction rules and discusses current issues, includinginvestment advice services, investments in proprietary products,cross-selling and cross-collateralization.


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To Identify a Fraud, Learn to Think Like the Fraudster

Dennis M. LormelDML ASSOCIATES, LLCLansdowne, Virginia

When it comes to fraud and money laundering, can you think likea bad guy? The truth is, we all can. There are a number of vari-ables that factor into an individual’s decision to engage in fraudand money laundering. We have all experienced these factors. Wemay not realize it but each of us can think like a fraudster. Fortu-nately, the majority of us choose not to engage in fraud.

This engaging session will teach you how fraudsters think and howthey take advantage of systemic vulnerabilities to succeed. It willalso focus on the characteristics that lead individuals down thepath to fraud to include case studies.

Trends in Trusts – Directed Trusts & Decanting(REPEAT SESSION)

Sally Larson SargentSenior Managing Director& Head of Personal TrustMB FINANCIAL BANK, N.A.Rosemont, Illinois

Environmental Risks in Real Estate & Mineral Interests

Dick SadlerManaging Director for Oil & GasUS TRUSTBank of America Private Wealth ManagementDallas, Texas

Who’s that Fracking at your door? Please join Dick for an interac-tive discussion of managing today’s Oil and Gas Interests.Attendees will learn about the key challenges involved with theadministration of these specialty assets. Dick will also review hisown checklist for managing oil and gas risks.

Global Sub-Custodian Risk

Martha A. HeinzeManaging DirectorJPMORGAN CHASE CO.New York, New York

The events of the past several years have changed our view of sub-custodian risk – taking what was once considered theoretical riskand making it real. The currently planned changes in the industryand new (and pending) regulations have added additional newdimensions to managing this risk. This session will address theserisks and offer suggestions for mitigating actions.

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Keynote Session8:00 - 9:00 am

Leading from a Fiduciary Perspective

Barry SalzbergChief Executive OfficerDELOITTE TOUCHE TOHMATSU LIMITEDNew York, New York

Barry Salzberg is the global Chief Executive Officer of DeloitteTouche Tohmatsu Limited (DTTL). As DTTL CEO, Barry leadsand manages the DTTL Executive Team and sets the strategicdirection of the Deloitte global network. The global networkcomprises 47 member firms operating in 150 countries, withapproximately 200,000 people worldwide. You are invited to a not-to-miss session where Barry provides in-sights with respect to the following: • Ethical Leadership• Leading in Difficult Times• Disruptive Innovation

General Session9:15 - 10:15 am

FATCA Update and Its Global Reach

Sarah A. MillerChief Executive OfficerINSTITUTE OF INTERNATIONAL BANKERSNew York, New York

FATCA is not just another tax issue, but rather a significant changein U.S. tax enforcement that will require financial institutions inthe U.S. and abroad to devote substantial resources to the law’sgoal of preventing the evasion of U.S. tax laws by U.S. citizens.Complying with the regulations and the various Inter-Governmen-tal Agreements the U.S. has entered into with other countries toimplement this law comes with considerable challenge, includingthe need for new and/or extended information and reportingsystems. With compliance dates on the horizon, please join Sallyfor an always-expert discussion of this far reaching law.

General Session10:30 - 11:30 am

Panel – Satisfactory to Strong

David BilkoChief Risk OfficerSTELLARONE CORPORATIONCharlottesville, Virginia

James M. GallagherNational Bank ExaminerLarge Bank Supervision COMPTROLLER OF THE CURRENCYNew York, New York

Mark SparanoChief Audit ExecutiveU S BANKMinneapolis, Minnesota

In mid-2010, the OCC communicated a range of heightenedexpectations for its member banks, taking into account lessonsdrawn from the financial crisis. These heightened expectations in-cluded specific requirements for banks to establish and maintain"strong" audit and risk management functions. The OCC has out-lined characteristics for "strong" audit covering: Stature, Compe-tence/Talent, Accountability/Effecting Change, and Scope andFrequency. Similarly, the OCC defined characteristics for "strong"risk management which included an appropriate risk managementinfrastructure, an independent reporting structure, and risk meas-urement and monitoring systems to ensure organizations operatewithin appropriate risk tolerances. FIRMA has assembled a panel of regulatory, risk management andinternal audit leaders to facilitate a discussion of heightenedexpectations. Our panel includes Jay Gallagher from the OCC whowill discuss and provide an overview of the OCC’s Large BankHeightened Expectations. David Bilko, CRO for StellarOne Corp.,along with Mark Sparano, CAE for U.S. Bancorp, will provide theirperspective on key strategies as well as specific actions taken tofully understand and, in turn, satisfy requirements for "strong" riskmanagement and internal audit functions. Apply the lessonslearned from large and small banks and help your organization getto "Strong."

Conference Adjourns11:30am

Thursday, May 2, 2013

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27th Annual National Risk Management Training Conference – Notes

Hotel and Amenities The Rio All-Suites Resort HotelIf any casino hotel embodies the rhythm and spirit of Las Vegas,it is the RIO All-Suite Hotel & Casino, where the atmospherepulses with activity, color, and uninhibited excitement. The beautyof the RIO lies not only in its prime location and breathtakingviews, but in its masterfully orchestrated design. Each breathtakingsuite offers more than 600 square feet of luxurious space overlook-ing the glittering Las Vegas strip and surrounding mountains. Experience the definition of "all-suite" when you enjoy exception-ally spacious and sophisticated comfort that includes spaces forlounging, entertaining, and of course, dreaming. The RIO has in-corporated thoughtful amenities into each and every suite, includ-ing an in-room safe, high-speed internet connection, double vanity,24 hour room service, mini-bar, and laundry service. Travel around the world and back again by sampling the diversedining options at the RIO All-Suite Hotel & Casino. Choose froma wide variety of options including VooDoo Steak where you canenjoy a delicious meal while dining atop the 51st floor of the RIOMasquerade Tower. After dinner, don’t miss our famous two-levelbalcony overlooking the Las Vegas skyline.

Hotel ReservationsConference attendees will receive a reduced group rate of $169.00single occupancy & double occupancy for Sunday through Thurs-day. Simply call the Hotel’s reservations department at 888-746-6955 and mention that you are with FIRMA when you make yourreservation for the conference or go to the following link. For on-line reservations, please go to: http://www.totalrewards.com/hotel-reservations?propCode=RLV&groupCode=SRFIRM3

FIRMA has a block of rooms reserved for the conference atten-dees; however, this block will be released April 5, 2013. There-fore, ALL RESERVATIONS MADE AFTER 5 PM, APRIL5, 2013, ARE SUBJECT TO AVAILABILITY. The specialFIRMA group rate will be honored (3) days prior and (3) days afterthe meeting dates, subject to availability.

Government ReservationsFIRMA has 50 government rate rooms blocked at The Rio, fromSaturday night through Wednesday night. (5 government-raterooms are available on Thursday night.) To make your governmentreservation, you may call 888-746-6955 and ask for a FIRMA gov-ernment room or register online athttp://www.totalrewards.com/hotel-reservations?propCode =RLV&groupCode=SRFIRG3

DressCasual dress is recommended for all conference functions. LasVegas is world famous for its warm climate and casual atmosphere,so enjoy 85F degree-days with slightly cooler evenings. While at-tending conference sessions, a sweater or jacket is always recom-mended.

Airport Transportation InformationDriving Directions from AirportThe Rio All-Suite Hotel is approximately 10 minutes from McCar-ran International Airport. From the airport follow directions to I-15 North. Take I-15 North to West Flamingo. Follow Flamingoapproximately one mile to 3700 West Flamingo; the hotel is on theRight / North side of Flamingo.

Alternate TransportationEstimated Taxi fare: approx. $25.00 (one way)The hotel does not provide shuttle service. There are other shuttleservices available; however, they stop at each property and the Riois next to the last stop so it can take up to 1 hour plus 45 minutes.

Americans with Disabilities Act FIRMA is pleased to assist in complying with ADA. If you are anattendee with a disability, please contact Hale Mast, FIRMA Ex-ecutive Director, (803) 547-8964, to discuss any auxiliary aidsneeded to assist you from a communications, transportation, or ar-chitectural aspect. FIRMA will then inform the hotel of your spe-cial needs.

Special Events FIRMA is pleased to announce the following complimentary pro-grams at this year’s conference:On Sunday evening, April 28th, FIRMA will host a reception forFirst-Time Conference Attendees and New FIRMA Members.Details are on page 3. Please indicate you are a new attendeeand/or member on the conference registration form.FIRMA’s Board of Directors will host a special welcome receptionat The Rio Hotel on Monday evening, April 29th, from 6:00-8:00pm. Come join us and enjoy this time to meet old and newfriends attending the conference. The FIRMA Annual Membership Meeting will be held followingthe hosted luncheon on Wednesday, May 1st. All conference at-tendees are invited to join us for lunch and the meeting.

The Rio All-Suite Hotel address is: 3700 West Flamingo Road, Las Vegas, NV 89103, Phone: (702) 777-7700.

For information about the city of Las Vegas, visit www.vegas.com

http://www.totalrewards.com/hotel-reservations?propCode=RLV&groupCode=SRFIRM3

http://www.totalrewards.com/hotel-reservations?propCode=RLV&groupCode=SRFIRG3

Conference Materials: All 2013 Conference attendees may access and download the conference materials, speakeroutlines, and handouts from the FIRMA website prior to the Conference. Registered attendees will be notified when the speakermaterials become available.

BY MAILCopy and mail this complete form to:FIRMA, PO Box 507, Stockbridge, GA 30281.BY TELEPHONECall us at 678.565.6211, Monday-Friday, 8 AM to 5 PM EST.BY FAXSend this completed form to 678.565.8788.

BY E-MAILOur e-mail address is [email protected] ONLINEVisit our website at www.thefirma.org.TRAVELCall Action Travel at 800.854.0601, ext. 3012 for travel arrange-ments.

FIRMA 27th NATIONAL RISK MANAGEMENT TRAINING CONFERENCEApril 28 - May 2, 2013

Register for: Check one: � Member � Non-member � Conference $1,495.00* $1,695.00* � Pre-Conference Workshop � I � II $225.00* $300.00* � In-Conference Seminar $150.00* $225.00*

* Take a $100 discount if paid prior to March 8, 2013

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Name for Badge ______________________________________________________________ � FIRST TIME ATTENDEEor NEW FIRMA MEMBER

Title _______________________________________________________________________________________________________

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NOTE: REGISTRATIONS FOR GROUP DISCOUNTS MUST BE SUBMITTED IN A SINGLE REGISTRATION FOR ALL INDIVIDUALS IN THE GROUP FOR DISCOUNT TO APPLY.If you are part of a group registration, please forward this completed form to your group coordinator. Thank you.

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